Flowcart Reviews & Product Details

Flowcart.ai is a Commerce-First WhatsApp Superplatform. Flowcart.ai is the WhatsApp-first commerce platform that helps you win customers, close sales faster, and keep them coming back all inside the app they open 50+ times a day. Every feature is built to drive measurable business results, not just add buttons to your dashboard. - More Customers, Lower Acquisition Costs Get seen, get clicked, get selling without any waste. 1. Click-to-WhatsApp Ads + AI Flows guide prospects from first click to first purchase in minutes. 2. QR Codes & WhatsApp Widgets turn offline and website visitors into chat-ready leads. 3. AI Segmentation ensures every message lands with the right audience for higher ROAS. - Faster Checkouts, Fewer Drop-Offs Turn buying into a one-tap decision. 1. In-Chat Checkout keeps the entire journey from cart to payment to confirmation inside WhatsApp. 2. AI-Generated Carts build ready-to-buy orders instantly when customers ask about products. 3. No Redirects means 30% fewer abandoned carts compared to traditional e-commerce flows. - Repeat Sales on Autopilot Keep your customers engaged without lifting a finger. 1. Loyalty Points & Rewards incentivize repeat purchases automatically. 2. Smart Broadcasts deliver personalized offers based on purchase history and behavior. 3. AI Retargeting Flows bring back cart abandoners and lapsed customers with perfectly-timed nudges. - Happier Customers, Less Support Load Turn service queries into sales opportunities. 1. WhatsApp CRM shows you complete customer history for faster, personalized responses. 2. Instant AI Replies resolve FAQs 24X7 even while you sleep. 3. Our AI agents turn “Do you have this in stock?” into an order on the spot. Why Brands Choose Flowcart.ai - Purpose Built for WhatsApp: We are NOT an omni-channel tool with a WhatsApp add-on. - Commerce First DNA: Every automation drives a transaction, a repeat purchase, or a referral. - AI at the Core: from flows to segmentation to cart creation, intelligence is baked in. Drive more sales, faster checkouts, and repeat customers. All on WhatsApp.

Seller

Flowcart

Discussions

Flowcart Community

Languages Supported

English

Overview by

Sukhiba -

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Flowcart Reviews (8)

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Blair M.

Store Operations and Customer Experience Associate

Small-Business (50 or fewer emp.)

12/1/2025

"Seamless Integration and Outstanding Support Elevate Our Workflow"

5/5

What do you like best about Flowcart?

One aspect I truly appreciate about Flowcart is its seamless integration with Meta Business apps, allowing customers to place orders and communicate directly with businesses. This feature has made our operations much more efficient. We have incorporated Flowcart into our daily activities, which has helped us keep our business well organized. Additionally, the customer care team is always available to assist us whenever we encounter technical issues. Our team quickly adapted to the platform, and the training provided helped us understand both the basics and the overall use of the system. Review collected by and hosted on G2.com.

What do you dislike about Flowcart?

Everything is helpful. Bugs appear but it get solved immediately Review collected by and hosted on G2.com.

What problems is Flowcart solving and how is that benefiting you?

Flowcart has addressed several issues, such as making it possible to place and process orders directly through WhatsApp. This eliminates the hassle of navigating a website to search for products. Instead, you can simply order via WhatsApp and complete your transaction there. Receipts are provided as well. When customers need support, it’s easy for them to reach out, and one of the best features is how simple it is to notify the team whenever a customer wants to place an order or requests a call. Review collected by and hosted on G2.com.

Kerj M.

Strategy and Operations Associate

Small-Business (50 or fewer emp.)

11/28/2025

"Streamlines Our Workflow for Customer Communication and Orders"

5/5

What do you like best about Flowcart?

Flowcart excels in ease of use and high frequency of daily use for chatting with customers, processing orders, and sending marketing messages about offers via WhatsApp—its no-code builder and very fast customer support make implementation straightforward with plenty of features Review collected by and hosted on G2.com.

What do you dislike about Flowcart?

Integration with external systems may take some time during initial setup, which is normal for such tools. Review collected by and hosted on G2.com.

What problems is Flowcart solving and how is that benefiting you?

Flowcart solves manual chatting, order processing, and marketing at our business by enabling seamless WhatsApp conversations with website catalog links, automated confirmations, sales logging, and broadcasts for offers. This reduces errors, speeds fulfillment, reaches all customers easily, and tracks marketing results in real-time via my dashboard Review collected by and hosted on G2.com.

venedikti M.

Senior Information Technology Support Analyst

Small-Business (50 or fewer emp.)

5/6/2025

"My experience with the Sukhiba chatbot has been excellent."

5/5

What do you like best about Flowcart?

What I like best about Sukhiba is how it simplifies customer communication by automating responses, saving me time while still giving customers quick, accurate information. The chatbot is easy to set up, integrates well with WhatsApp, and has improved how we manage inquiries and orders. Review collected by and hosted on G2.com.

What do you dislike about Flowcart?

While Sukhiba is a great tool overall, I’d say the one thing I dislike is that the interface can sometimes feel a bit limiting when customizing replies or setting up complex workflows. It would be great to have more flexibility or advanced automation features in future updates. Review collected by and hosted on G2.com.

What problems is Flowcart solving and how is that benefiting you?

Sukhiba is helping me solve the challenge of managing high volumes of customer inquiries, especially on WhatsApp. By automating responses to frequently asked questions and order-related queries, it saves me a lot of time, ensures customers get quick replies, and allows me to focus more on fulfilling orders and growing the business. Review collected by and hosted on G2.com.

STEPHANO M.

Content Specialist

Small-Business (50 or fewer emp.)

5/12/2025

"I’ve been using Sukhiba, to create conversational shopping experience directly on WhatsApp"

4/5

What do you like best about Flowcart?

The best thing is that you can receive and manage orders instantly from customers via WhatsApp.

Create, edit and share catalogue easily

You can establish trust among customers through a direct conversation

The sukhiba's Ai feature with an auto reply option is a masterpiece Review collected by and hosted on G2.com.

What do you dislike about Flowcart?

1. Not Ideal for High-Volume Manual Handling

If you get many messages, it can be hard to manage them all manually unless automation is well set up. Review collected by and hosted on G2.com.

What problems is Flowcart solving and how is that benefiting you?

1. Manual Order-Taking Chaos

Before: Orders were scattered across phone calls, SMS, or in-person visits, leading to confusion and missed sales.

Customers can place orders directly via WhatsApp in a structured, trackable way.

2. Delayed Customer Responses

Before: It was hard to reply to everyone fast, especially during busy hours.

With Sukhiba’s automation and templates, responses are quick, consistent, and professional — even during peak times.

3. Low Conversion on Social Media Leads

Before: People saw your products on Instagram/Facebook but didn’t complete purchases.

You can instantly guide them to WhatsApp, where they can chat, ask questions, and place orders in one go. Review collected by and hosted on G2.com.

David N.

Business Systems Analyst

Enterprise (> 1000 emp.)

5/20/2025

"Conversational commerce at it's best"

5/5

What do you like best about Flowcart?

A simple to use.

An ffective solution.

Features that you cannot find in any other solution.

No routine support required as the solution is 100% operational.

Ease of access to the team for discussions and brainstorming. Review collected by and hosted on G2.com.

What do you dislike about Flowcart?

Limited Customization Options:

The Kenyan and East Africa market has very unique requirements and will almost have unique features needed. At times, customizing special features is limited to how far the requirement deviates from the standard solution, feels constrained. Review collected by and hosted on G2.com.

Michael M.

Campaign Manager

Small-Business (50 or fewer emp.)

5/15/2025

"Streamlined Efficiency of Sukhiba"

5/5

What do you like best about Flowcart?

Its diverse features allow for customization to fit various business needs, making it a valuable tool for driving efficiency and effectiveness in the market. Review collected by and hosted on G2.com.

What do you dislike about Flowcart?

Enhancing the speed of customer support during high-demand periods would greatly improve the overall user experience. Review collected by and hosted on G2.com.

Marie T.

Ecommerce Lead

Mid-Market (51-1000 emp.)

5/6/2025

"It is my daily life"

4/5

What do you like best about Flowcart?

It's prompt replies through the help of AI which makes work easier. Review collected by and hosted on G2.com.

What do you dislike about Flowcart?

I wouldn't use the word dislike but when the system experiences some issues like a bug, it really affects the operations. Review collected by and hosted on G2.com.