Zobot is impressively easy to customize. We’ve been able to automate initial lead qualification and handle common FAQs, which has reduced our support volume by about 30%. It also helps ensure visitors still get answers even when our team is offline. Review collected by and hosted on G2.com.

Zobot is a powerful tool, but the setup process can feel fairly complex for non-technical users. Building more detailed conversational flows takes time to learn, and the scripting interface could be more intuitive and user-friendly for people without a coding background. Review collected by and hosted on G2.com.