
ML
María Dolores L.
Coordinadora de servicio al cliente
Mid-Market (51-1000 emp.)
"Excellent BOT to improve our customer service"
What do you like best about ViaSay?
The support received! Not only for the implementation of the bot on the web but also for all the post-launch follow-up. A team completely willing to provide us with ideas and solutions for the development of the bot, allowing us to achieve the best results. Review collected by and hosted on G2.com.
What do you dislike about ViaSay?
I have no negative comments about the platform! Adding a history of changes made to the use cases could be useful if several agents work on the platform, but we are very satisfied with the platform. Review collected by and hosted on G2.com.