Best Communication Platform as a Service (cPaaS) Platforms - Page 4

How Many Communication Platform as a Service (cPaaS) Platforms Products Does G2 Track?

Total Products under this Category: 313

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: TalkJS (+5.56%) - Among all products in this category, TalkJS recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Communication Platform as a Service (cPaaS) Platforms Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 15,300+ Authentic Reviews
  • 313+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Communication Platform as a Service (cPaaS) Platforms

G2 Grid® for Communication Platform as a Service (cPaaS) Platforms plotting products by satisfaction and market presence

Highlighted products: Signal House, Sinch Engage, WhatsApp Business Platform, Wati, Webex Connect, Telnyx CPaaS, MSG91, and 360Dialog.

Underlying data: [Grid® JSON](https://www.g2.com/categories/communication-platform-as-a-service-cpaas/grids.json?focus%5B%5D=signal-house&focus%5B%5D=sinch-engage&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=wati&focus%5B%5D=webex-connect&focus%5B%5D=telnyx-cpaas&focus%5B%5D=msg91&focus%5B%5D=360dialog)

EnableX

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade platform seamlessly integrates voice, video, and text messaging into web, desktop, and mobile applications through developer-friendly APIs and SDKs, ensuring effortless connectivity across channels and platforms, including SMS, WhatsApp, RCS, Instagram, and Facebook Messenger. Beyond traditional communications, EnableX enhances customer interactions with AI-powered solutions like FaceAI which offers real-time facial and emotion recognition, and Text-to-Speech (TTS) for natural, emotion-aware customer interactions. These advanced capabilities drive intelligent automation, personalised engagement, and richer conversational experiences. Trusted by telecom operators, enterprises, service providers, and system integrators worldwide, EnableX offers transparent pricing, flexible deployment options (public, private, or on-premise), and white-label solutions that provide businesses with full control over their communication infrastructure. With EnableX, businesses can focus on what matters most: delivering seamless, intelligent, and engaging customer interactions with ease and efficiency.

Average Rating: 4.6/5.0

Total Reviews: 170

How Do G2 Users Rate EnableX?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Ease Of Integration: 9.3/10 (Category avg: 8.9/10)
  • Professional Support: 9.3/10 (Category avg: 8.7/10)
  • Unified Communications: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind EnableX?

  • Seller: VCLOUDX
  • Year Founded: 2017
  • HQ Location: Singapore
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Small, 31% Medium

What Do G2 Reviewers Say About EnableX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of EnableX, facilitating quick setup and seamless communication.
  • Users value the easy integration of EnableX, appreciating its seamless API and outstanding customer support during setup.
  • Users value the easy integrations of EnableX, appreciating quick setup and seamless functionality with excellent support.
  • Users appreciate the high video quality of EnableX, enjoying fast, clear, and user-friendly communication across platforms.
  • Users appreciate the easy setup of EnableX, allowing for effortless implementation and smooth communication.
Cons
  • Users find the poor documentation challenging, suggesting that EnableX needs substantial improvement in this area.
  • Users criticize EnableX for its limited features, lacking essential integrations and options for startups.
  • Users find the limited customization options restrictive, impacting branding opportunities and overall flexibility of the platform.
  • Users experience audio issues during low network conditions, impacting communication clarity and call stability.
  • Users note the missing features like background effects and chat, indicating a need for improvement in functionality.

What Are Recent G2 Reviews of EnableX?

What Are G2 Users Discussing About EnableX?

Commio

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call.

Average Rating: 4.6/5.0

Total Reviews: 115

How Do G2 Users Rate Commio?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Ease Of Integration: 8.9/10 (Category avg: 8.9/10)
  • Professional Support: 8.9/10 (Category avg: 8.7/10)
  • Unified Communications: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Commio?

  • Seller: Commio
  • Year Founded: 2009
  • HQ Location: Raleigh, NC
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 73% Small, 21% Medium

What Are Recent G2 Reviews of Commio?

What Are G2 Users Discussing About Commio?

Weavy

Next-generation building blocks for developers. Weavy is a complete toolkit for developers to add collaboration, productivity, and community features to web and mobile apps at a fraction of the cost and time. Our API, SDKs, and UI Kits for Chat, Files, and Feeds enable dev teams to increase functionality and connect users while focusing on your core product. All Weavy features include integrations to the third-party tools your users are already familiar with: add capabilities for Zoom and Teams video conferencing, Google Drive, OneDrive, Dropbox, or Box file sharing, document sync, and versioning contextually inside your app. Weavy allows app developers to quickly add the features that users need to be productive and interactive directly within their app. With our API, SDKs, and UI kits, you can deploy chat, feeds, and file features in a matter of days, not months, and at a fraction of the cost of building in-house. Focus on your core product while adding functionality that improves your user experience and increases user engagement and dependency on your app.

Average Rating: 4.7/5.0

Total Reviews: 61

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Price: ~~APIs: $0.09/MEU. Environments: $299/month~~ → APIs: $0.08/MEU. Environments: $269/month

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How Do G2 Users Rate Weavy?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Ease Of Integration: 8.9/10 (Category avg: 8.9/10)
  • Professional Support: 9.4/10 (Category avg: 8.7/10)
  • Unified Communications: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Weavy?

  • Seller: Weavy
  • Year Founded: 2020
  • HQ Location: El Segundo, California
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 79% Small, 13% Medium

What Do G2 Reviewers Say About Weavy?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Weavy, highlighting its straightforward implementation and excellent support throughout integration.
  • Users value the easy integrations with Weavy, enhancing development and customization across various frameworks seamlessly.
  • Users appreciate the easy integration of Weavy, making development and customization straightforward with excellent support.
  • Users love Weavy's seamless chat functionality, appreciating its ease of integration and outstanding customer support.
  • Users praise the seamless integration of Weavy into applications, enhancing communication and overall development ease.
Cons
  • Users find the documentation lacking, making implementation and understanding Weavy functionalities notably challenging.
  • Users are disappointed by the limited customization options in Weavy, hindering their ability to tailor the experience.
  • Users find missing features in Weavy, such as unclear documentation and lack of user role management, frustrating.
  • Users note the poor support in documentation, relying on staff assistance for smoother implementation and setup.
  • Users find it difficult to customize Weavy due to confusing documentation and limited user management options.

What Are Recent G2 Reviews of Weavy?

What Are G2 Users Discussing About Weavy?

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Messangi

Messangi is a unified multichannel engagement platform designed to help enterprises, independent software vendors (ISVs), and business process outsourcing (BPO) companies connect their operational systems to the communication channels their customers prefer, including SMS, WhatsApp, RCS, Email, and Voice. This platform goes beyond traditional messaging solutions by treating communication as an integral part of business workflows rather than just a series of disconnected interactions. The product is particularly beneficial for organizations that require a comprehensive communications infrastructure. Messangi offers an API-first Communications Platform as a Service (CPaaS) tailored for developers, a No-Code Broadcast User Interface (UI) for operations teams, and a fully white-labeled multi-tenant platform for service providers looking to create their own branded engagement solutions. This versatility makes Messangi suitable for a wide range of industries, from telecommunications to customer service, where effective communication is crucial for operational success. One of the standout features of Messangi is its "Invisible Engine," which empowers BPOs and telecommunications companies to move away from reselling vendor-branded tools. Instead, they can utilize Messangi's white-label infrastructure to launch proprietary digital engagement platforms in a matter of days. This capability allows businesses to maintain control over their brand, client relationships, and profit margins, ultimately enhancing their market position. Messangi also addresses specific regional challenges, particularly in Latin America and the Caribbean, where it excels in solving the "last mile" problem that larger global companies often struggle with. The platform provides unmatched local route compliance, local billing, and hands-on WhatsApp Business onboarding, making it a valuable resource in high-friction markets. Additionally, Messangi facilitates workflow orchestration by allowing seamless transitions between AI-powered chatbots and live agents, as well as automating alerts and notifications directly from existing customer relationship management (CRM), enterprise resource planning (ERP), and billing systems. By consolidating their technology stack with Messangi, organizations can stop margin erosion caused by managing multiple disconnected messaging tools. The platform accelerates speed-to-market, enabling businesses to launch verified WhatsApp campaigns and create multi-tenant client environments significantly faster than traditional methods. Furthermore, Messangi helps companies scale without increasing headcount by deflecting tier-one support queries through integrated bots, allowing human resources to focus on high-value interactions. This combination of features positions Messangi as a comprehensive solution for modern communication challenges faced by enterprises today.

Average Rating: 4.7/5.0

Total Reviews: 15

How Do G2 Users Rate Messangi?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Ease Of Integration: 9.1/10 (Category avg: 8.9/10)
  • Professional Support: 9.8/10 (Category avg: 8.7/10)
  • Unified Communications: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Messangi?

  • Seller: Messangi
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Miami, Florida
  • LinkedIn® Page: www.linkedin.com
    55 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 44% Medium, 44% Small

What Do G2 Reviewers Say About Messangi?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Messangi, allowing seamless integration and personalized communication across channels.
  • Users appreciate the effective communication solutions of Messangi, enhancing interaction and performance for their companies.
  • Users commend Messangi's responsive customer support, noting their dedication and quick assistance during every challenge.
  • Users value the flexibility of Messangi, allowing seamless communication across various channels and growing with their business.
  • Users highlight the effective functional solutions of Messangi, enhancing communication and streamlining processes for better performance.
Cons
  • Users find the reporting features challenging, wishing for improved granularity and direct dashboard insights.
  • Users find the complex setup of Messangi challenging, often requiring specialized expertise for integration with other software.
  • Users desire improved dashboard functionalities, seeking more detailed reporting features for easier data access.
  • Users find the difficult setup of Messangi challenging, often needing expert help for software integration.
  • Users note inadequate reporting features in Messangi, suggesting improvements for better data visibility and granularity.

What Are Recent G2 Reviews of Messangi?

Kimoby

Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing published at kimoby.com/pricing.

Average Rating: 4.8/5.0

Total Reviews: 66

How Do G2 Users Rate Kimoby?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Ease Of Integration: 8.3/10 (Category avg: 8.9/10)
  • Professional Support: 9.2/10 (Category avg: 8.7/10)
  • Unified Communications: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Kimoby?

  • Seller: Kimoby
  • Year Founded: 2013
  • HQ Location: Québec, CA
  • LinkedIn® Page: www.linkedin.com
    51 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Service Advisor
  • Top Industries: Automotive
  • Company Size: 57% Small, 41% Medium

What Do G2 Reviewers Say About Kimoby?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the easy communication offered by Kimoby, making interactions straightforward for tech-savvy individuals.
  • Users value the ease of use of Kimoby, enabling simple communication for tech-savvy individuals.
  • Users love how Kimoby saves them time, eliminating phone tag and allowing more focus on work.
Cons
  • Users desire a quick add customer button accessible from any page to enhance convenience and efficiency.
  • Users report double texting issues with Kimoby, leading to confusion for guests after service appointments.
  • Users report minor software glitches that cause duplicate messages, confusing guests about their vehicle service status.

What Are Recent G2 Reviews of Kimoby?

What Are G2 Users Discussing About Kimoby?

Signalmash

Signalmash is a boutique Communications Platform as a Service (CPaaS) for SMS, Voice, RCS, and Identity built for brands that want carrier-grade infrastructure without the support black hole of larger providers. Every customer gets a dedicated Slack channel with Signalmash engineers, no tiered tickets, no paywalls. Core capabilities: Messaging APIs: 10DLC, Toll-Free, and Short Code SMS/MMS with Tier-1 carrier connections (AT&T, Verizon, T-Mobile, Bandwidth) Signalmash also operates SimplyRCS (simplyrcs.ai), its AI-native platform for verified, branded RCS Business Messaging, with Google sender verification and 10DLC registration handled in-house. RCS: Rich Communication Services platform with two tiers: - RCS Rich (Basic): verified sender, brand logo and badge, URL previews, read receipts, SMS fallback. Ideal for OTPs, transaction alerts, and appointment reminders. - RCS Multimedia: rich cards, carousels (up to 10 cards), up to 4 action buttons per card, drag-and-drop campaign builder, webview integration, advanced analytics, 8,000+ character messages. Ideal for product launches, interactive support, and booking flows. Voice & SIP Trunking: local and toll-free origination/termination, elastic scaling Phone Numbers: local, toll-free, and short codes with full porting support Identity: Branded Caller ID (CNAM), Number Intelligence, and the Signalmash Verifier for fraud prevention Communication Operations as a Service (CoaaS): Compliance, Billing, Taxation, KYC, Support, and Payments as managed services Combined RCS reach: 1.2+ billion devices on Android (Google Messages) and iOS 18+. Built for: developers (clean REST APIs, OAuth 2.0, webhooks, SDKs for Python, Node.js, Java, PHP, .NET, sandbox environment), marketing teams (no-code RCS campaign builder, A/B testing, real-time analytics), and enterprise brands (verified sender, dedicated account management, custom SLAs). Compliance built in: STIR/SHAKEN, 10DLC registration, TCPA Signalmash manages carrier approvals and policy enforcement on your behalf.

Average Rating: 4.7/5.0

Total Reviews: 11

How Do G2 Users Rate Signalmash?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Ease Of Integration: 9.8/10 (Category avg: 8.9/10)
  • Professional Support: 10.0/10 (Category avg: 8.7/10)
  • Unified Communications: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Signalmash?

Who Uses This Product?

  • Company Size: 82% Small, 18% Medium

What Are Recent G2 Reviews of Signalmash?

VideoSDK

VideoSDK is developer infrastructure for real-time audio, video, and AI voice communication. Teams embed video calling, interactive live streaming, AI voice agents, and telephony directly inside their own applications instead of building and operating WebRTC infrastructure themselves. Cross-platform SDKs for JavaScript, React, React Native, Android, iOS, Flutter, Python, Unity, and C++, plus REST APIs and server SDKs for Node.js, Go, and Rust. Grab your API keys, drop in the SDK, and start building. PLATFORM CAPABILITIES Real-time Audio and Video SDK Adaptive, scalable calling with a prebuilt drop-in UI or a fully customizable UI in code. Screen sharing, whiteboard, pub/sub messaging, polls, reactions, and hand raise. Interactive Live Streaming SDK Low-latency interactive streaming with multiple hosts, promote and demote between speaker and viewer, HLS output with adaptive resolutions, and RTMP output to external platforms. AI Voice Agents Open-source Python agents SDK with 40+ plugins across speech-to-text, text-to-speech, LLMs, and realtime speech-to-speech models. Turn detection, interruption handling, memory, function calling, and warm transfer to a human with an LLM-generated briefing of the conversation so far. SIP Connect Bridge traditional telephony and phone systems into VideoSDK sessions. Works with Twilio, Vonage, Plivo, Telnyx, or a custom WebSocket, with inbound and outbound calling, DTMF, and call transfer. Real-time Transcription Live speech-to-text and captions, plus post-call transcription and AI-generated summaries. Cloud Recording and Storage Meeting-level and per-participant recording up to 1080p with programmable layouts, AES-256 encryption, and storage in VideoSDK Cloud, Azure Blob Storage, or your own bucket. Session Quality Analytics Session-level logs and quality visibility across every call, included at no cost. BUILT FOR SCALE AND RELIABILITY Mesh and SFU architecture with auto-scaling infrastructure. Network switch and interruption handling for users moving between networks mid-session. Media servers in India, the United States, UAE, Europe, and Singapore. Full API control over rooms, participants, recordings, and live streams. DEPLOYMENT OPTIONS VideoSDK supports several deployment models to meet different infrastructure, security, data residency, and operational requirements. Fully Managed. VideoSDK operates the infrastructure, deployment, scaling, and operations. Usage-based pricing. Hybrid. VideoSDK operates the real-time infrastructure while recordings and data are stored in your own storage account. Usage-based pricing with customer-owned storage. Customer-Hosted. VideoSDK is deployed inside your own cloud subscription, giving you control over deployment, networking, security, and data. Fixed infrastructure license fee with unlimited usage. AVAILABLE ON AWS MARKETPLACE AND MICROSOFT AZURE MARKETPLACE VideoSDK is listed on both AWS Marketplace and Microsoft Azure Marketplace, so teams already standardized on either cloud can procure through their existing account and billing relationship. USE CASES Video KYC and video banking: remote customer onboarding capturing face, ID document, and real-time liveness checks. Telehealth: virtual waiting rooms, doctor consultations, pre-call device diagnostics, and clinical recording. EdTech and live commerce: virtual classrooms with interactive whiteboards and screen sharing, and interactive live shopping stages. Regulated workloads: virtual claims, medical examination reports, and other workflows where the session itself is the record. SECURITY AND COMPLIANCE AES-256 encryption, end-to-end encryption, JWT authentication, role-based access control, and geofencing. Controls are aligned with SOC 2 Type II, ISO 27001, HIPAA, GDPR, and CERT-IN. A Business Associate Agreement is available for healthcare teams. Compliance packages and the BAA are offered as add-ons on Pay-As-You-Go and Enterprise plans. Enterprise adds a 99.99% uptime SLA, private cloud (VPC) deployment, a dedicated technical account manager, and 24/7 support over Slack, email, or phone. PRICING Usage-based and prepaid, with no minimums and no expiry on credits. Video is $0.004 per participant-minute and audio $0.001 per participant-minute. Cloud recording starts at $0.015 per minute, real-time transcription is $0.02 per minute, and AI agent sessions are $0.01 per minute. New accounts start with $20 in free credit. Start building with the free credit, or book a demo for Enterprise deployment and compliance requirements.

Average Rating: 4.6/5.0

Total Reviews: 13

How Do G2 Users Rate VideoSDK?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Ease Of Integration: 10.0/10 (Category avg: 8.9/10)
  • Professional Support: 10.0/10 (Category avg: 8.7/10)
  • Unified Communications: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind VideoSDK?

Who Uses This Product?

  • Company Size: 71% Small, 14% Medium

What Are Recent G2 Reviews of VideoSDK?

What Are G2 Users Discussing About VideoSDK?

ejabberd

ejabberd is a scalable and extensible XMPP Server.

Average Rating: 4.3/5.0

Total Reviews: 30

How Do G2 Users Rate ejabberd?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 9.0/10)

Who Is the Company Behind ejabberd?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 61% Small, 27% Medium

What Do G2 Reviewers Say About ejabberd?

AI-generated summary from verified user reviews

Pros
  • Users find the easy setup of ejabberd to be its best feature, appreciating its quick configuration process.
  • Users love the easy sharing capabilities of ejabberd, making communication seamless and efficient.
  • Users praise the fast service of ejabberd, highlighting its quick setup and impressive performance.
  • Users value the setup ease of ejabberd, contributing to a quick and smooth deployment experience.
Cons
  • Users find the group management in ejabberd lacking, especially regarding documentation and ease of use for MUC rooms.
  • Users find the steep learning curve of ejabberd challenging, especially regarding MUC management and encryption features.
  • Users find the limited features in ejabberd frustrating, particularly regarding MUC room management and encryption documentation.
  • Users find missing features in ejabberd, particularly around documentation for end-to-end encryption and MUC room management.
  • Users notice the poor documentation on end-to-end encryption and MUC room management, hindering effective use of ejabberd.

What Are Recent G2 Reviews of ejabberd?

What Are G2 Users Discussing About ejabberd?

Bird

Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on Bird to solve their communication challenges. Our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before. To power these operations, we have offices on 4 continents and a world-class team of over 20 different nationalities available around the clock to support you.

Average Rating: 3.9/5.0

Total Reviews: 69

How Do G2 Users Rate Bird?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 9.0/10)
  • Ease Of Integration: 6.6/10 (Category avg: 8.9/10)
  • Professional Support: 4.8/10 (Category avg: 8.7/10)
  • Unified Communications: 7.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Bird?

  • Seller: Bird
  • HQ Location: Amsterdam, Netherlands
  • LinkedIn® Page: www.linkedin.com
    308 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 81% Small, 16% Medium

What Do G2 Reviewers Say About Bird?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Bird, enjoying its clean and intuitive interface for message management.
  • Users love the intuitive UI of Bird, enhancing their WhatsApp inbox management with a modern look.
  • Users appreciate the modern and intuitive UI of Bird, simplifying WhatsApp inbox management effectively.
  • Users praise the robust API of Bird, facilitating seamless custom integrations and efficient inbox management.
  • Users appreciate the excellent communication opportunities with Bird, enhancing connections with their customers.
Cons
  • Users report poor customer support, with slow response times and numerous bugs hindering the overall experience.
  • Users find Bird.com too expensive for the lack of support and numerous unresolved issues during the setup process.
  • Users report numerous buggy features, leading to frustration with functionality and lack of adequate support.
  • Users find the complex setup of Bird frustrating due to bugs, lack of guides, and poor support.
  • Users find the difficult setup daunting, often overwhelmed by bugs and lack of adequate support and guides.

What Are Recent G2 Reviews of Bird?

What Are G2 Users Discussing About Bird?

Nylas

Hundreds of thousands of developers around the world use Nylas to increase velocity and seamlessly build customizable email and scheduling capabilities through state-of-the-art APIs. Nylas is the only platform that gives developers universal access to email, calendar, and contacts providers through a single integration. Developers and their teams are increasingly turning to Nylas to quickly and securely launch critical features, enabling them to spend less time on their infrastructure and more time building software with limitless potential. Learn more at www.nylas.com and follow us on LinkedIn, Twitter, and YouTube.

Average Rating: 3.8/5.0

Total Reviews: 60

How Do G2 Users Rate Nylas?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Ease Of Integration: 7.9/10 (Category avg: 8.9/10)
  • Professional Support: 9.3/10 (Category avg: 8.7/10)
  • Unified Communications: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Nylas?

  • Seller: Nylas
  • Year Founded: 2014
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    115 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Nylas?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the powerful and straightforward API of Nylas, simplifying email integration and enhancing functionality.
  • Users value the easy integrations of Nylas, simplifying connections with multiple email providers and enhancing efficiency.
  • Users appreciate the ease of use of Nylas, enabling seamless integrations with minimal onboarding hassle and quick implementation.
  • Users praise the easy setup of Nylas, enabling quick integration and hassle-free email management for their applications.
  • Users praise the seamless integration and powerful API of Nylas, enhancing their email management effortlessly.
Cons
  • Users find the learning curve steep due to complex documentation and missing tools from previous API versions.
  • Users report that API integration lacks certain features and troubleshooting can be complicated, impacting the overall experience.
  • Users face communication issues due to incomplete API tooling and challenging documentation navigation.
  • Users find the complexity in troubleshooting with Nylas adds unnecessary difficulty to using the product effectively.
  • Users struggle with difficult navigation of Nylas documentation, particularly due to incomplete API tooling and numerous options.

What Are Recent G2 Reviews of Nylas?

What Are G2 Users Discussing About Nylas?

Flowroute

Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their telephony resources such as phone numbers, inbound and outbound calls, SMS, MMS, and other related communication services through the Flowroute Manage Portal and our APIs. By providing businesses with programmatic access to communications infrastructure services, Flowroute removes the complexity of introducing new communications solutions to the market. The patented nationwide Flowroute HyperNetwork™ delivers leading carrier-quality calling and messaging services with unparalleled reliability, reach, and simplicity.

Average Rating: 3.8/5.0

Total Reviews: 14

How Do G2 Users Rate Flowroute?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 9.0/10)
  • Ease Of Integration: 6.5/10 (Category avg: 8.9/10)
  • Professional Support: 5.0/10 (Category avg: 8.7/10)
  • Unified Communications: 6.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Flowroute?

  • Seller: Flowroute
  • Year Founded: 2007
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®
  • Phone: 855-356-9768

Who Uses This Product?

  • Company Size: 67% Small, 27% Medium

What Do G2 Reviewers Say About Flowroute?

AI-generated summary from verified user reviews

Cons
  • Users report frequent call issues with Flowroute, including drops and frustrating support that exacerbates the problem.
  • Users report significant communication delays and frustrating porting processes, impeding their transition to new services.
  • Users report severe communication issues with Flowroute, leading to frustrating experiences and lengthy porting delays.
  • Users report severe connectivity issues with Flowroute, including call drops and frustrating support experiences that hinder service reliability.
  • Users report significant contact management issues with Flowroute, citing poor support and frustrating porting experiences.

What Are Recent G2 Reviews of Flowroute?

What Are G2 Users Discussing About Flowroute?

Vidyo Platform

With VidyoPlatform, build your own video conferencing application with just a few lines of code. We provide a simplified, real-time video interaction for multiple deployment models including on-premises, private cloud, and hybrid. Our VidyoPlatform works across multiple platforms by providing developers with all the necessary infrastructure and support. We provide APIs and SDKs for web browsers, iOS, Android, macOS, and windows. It is ideal for all types of network environments; a key differentiation is that we offer the best video quality with the lowest latency globally.

Average Rating: 3.4/5.0

Total Reviews: 10

How Do G2 Users Rate Vidyo Platform?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.0/10)
  • Ease Of Integration: 5.0/10 (Category avg: 8.9/10)
  • Professional Support: 4.2/10 (Category avg: 8.7/10)
  • Unified Communications: 5.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Vidyo Platform?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Vidyo Platform?

What Are G2 Users Discussing About Vidyo Platform?

2600Hz

2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distributed multi-tenant platform called KAZOO lets our partners do business their way, empowering them to customize every part of their UC solution including pricing, branding, customer offerings and more. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, CCaaS, mobile, and remote collaboration solutions. KAZOO is a true end-to-end white label solution that offers a full enterprise-PBX, next-gen call center, intuitive collaboration tools, automatic sign up and provisioning, international expansion, and a wide range of other services all in one platform. KAZOO was designed to scale effortlessly and features over 300 open APIs for our partners to build their own integrations as well as a suite of pre-built applications that resellers can use immediately — all packaged in a modern user interface. We give our partners access to the building blocks of KAZOO, so they have their own platform and complete control over their offering. Our partners have the flexibility to create their own customized communication solution, enabling them to differentiate their brand and offering in the market as well as provide a tailored solution for the industries and niches they service.

Average Rating: 4.3/5.0

Total Reviews: 22

How Do G2 Users Rate 2600Hz?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.0/10)
  • Ease Of Integration: 7.9/10 (Category avg: 8.9/10)
  • Professional Support: 7.3/10 (Category avg: 8.7/10)
  • Unified Communications: 5.6/10 (Category avg: 8.7/10)

Who Is the Company Behind 2600Hz?

  • Seller: 2600Hz
  • Year Founded: 2010
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    58 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 82% Small, 14% Medium

What Are Recent G2 Reviews of 2600Hz?

What Are G2 Users Discussing About 2600Hz?

Knock

Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences. - A dynamic template manager for consistent, personalized cross-channel messaging. - End-to-end observability and analytics to monitor platform health and engagement. - Notification preferences give users control of where and when they receive notifications to increase retention. - Powerful integrations with dozens of tools across email, SMS, push, and chat.

Average Rating: 4.6/5.0

Total Reviews: 149

How Do G2 Users Rate Knock?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)

Who Is the Company Behind Knock?

  • Seller: Knock
  • Company Website:
  • Year Founded: 2021
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 72% Small, 21% Medium

What Do G2 Reviewers Say About Knock?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Knock, enjoying its user-friendly dashboard and simple notification setup.
  • Users value the detailed notification observability in Knock, making troubleshooting and support tasks more efficient.
  • Users commend the incredible customer support from Knock, appreciating prompt responses and effective problem-solving assistance.
  • Users praise the easy setup of Knock, which ensures a quick and efficient integration into their systems.
  • Users value Knock for its seamless integrations and intuitive API, which greatly enhance notification management across platforms.
Cons
  • Users are disappointed with the missing features in Knock, particularly regarding product marketing tools and notification handling.
  • Users find the insufficient features of Knock limiting, especially regarding integrations and user preference management.
  • Users report a lack of clarity in Knock's dashboard and data model, making navigation and understanding difficult.
  • Users face notification issues due to manual infrastructure requirements and UI update delays, complicating their experience.
  • Users find the difficult setup process for advanced workflows to be a challenging aspect of Knock integration.

What Are Recent G2 Reviews of Knock?

ShoutOUT

ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It supports businesses to keep in touch with their customers by automated, personalized and targeted SMS and Emails. And go to the next level with WhatsApp Business API & Facebook Messenger integration with ShoutOUT. ShoutOUT Segment - It facilitates businesses to track customer actions in different channels and have a better understanding of consumer behaviors/patterns and the ShoutOUT rule engine helps to segment customers dynamically. Moreover, these segments can be synced with 3rd party applications like sales CRM, and target them on Facebook campaigns with custom and lookalike audiences, etc. Our Solutions -SMS & Email Marketing Platform -SMS API for Developers -OTP Platform -Messenger Integration & Chatbot Automation -WhatsApp Business API & Chatbot Automation -ShoutOUT Forms/Surveys -ShoutOUT SMS Polls For more information, visit our website: www.getshoutout.com or contact us via info@getshoutout.com

Average Rating: 4.9/5.0

Total Reviews: 15

How Do G2 Users Rate ShoutOUT?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Ease Of Integration: 8.3/10 (Category avg: 8.9/10)
  • Professional Support: 7.5/10 (Category avg: 8.7/10)
  • Unified Communications: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind ShoutOUT?

Who Uses This Product?

  • Company Size: 76% Small, 12% Large

What Are Recent G2 Reviews of ShoutOUT?

What Are G2 Users Discussing About ShoutOUT?

Adam Crivello
AC
Researched and written by Adam Crivello
Updated March 31, 2026