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Sangoma Wholesale Carrier Services Reviews & Product Details

Sangoma Wholesale Carrier Services helps businesses and service providers deliver reliable, high-value VoIP and communication solutions. We offer voice, messaging, hosted VoIP, billing, and 911 services—all at competitive wholesale pricing. Whether you're an ITSP, MSP, or enterprise, our SIP trunking and carrier services make it easy to expand your offerings and grow your business. Choose the features you need, pay only for what you use, and manage it all through our simple self-service portal. Easily handle billing, add or update features, and support multiple locations—all in one place.

Seller

Sangoma

Discussions

Sangoma Wholesale Carrier Services Community

Product Description

Voice, messaging, hosted VoIP billing, and 911 services, at wholesale pricing.

Overview by

Natalie DeCario (Marketing Communications Manager at VoIP Innovations)

Top-Rated Alternatives

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Irene R.

Programmer

Telecommunications

Small-Business (50 or fewer emp.)

1/21/2024

"Fails to provide a dependable communication"

1.5/5

What do you like best about Sangoma Wholesale Carrier Services?

VoIP Innovations customer support is not always prompt and knowledgeable. The platform is less user friendly making it very difficult to navigate and manage my calls. The call quality is not ensuring that every conversation flows smoothly and professionally. Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

Their pricing is not competitive, not helping me save an amount on my bills. VoIP Innovations provides a service that is not all good to go. Their customer service leaves much to be desired with waiting times and unhelpful representatives. Review collected by and hosted on G2.com.

Rona a.

Small-Business (50 or fewer emp.)

1/18/2024

"integrated phone system"

5/5

What do you like best about Sangoma Wholesale Carrier Services?

easy to use, good for business , innovations with telephony and good for marketing of the business Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

no internet no access, so we need to have a good internet connections Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

10/25/2023

"Works well as long as your internet is perfect"

3.5/5

What do you like best about Sangoma Wholesale Carrier Services?

The calls with VoIP are clear and easy to track Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

If your internet is not running at 100% speed, the VoIP system fails almost completely. Review collected by and hosted on G2.com.

Tannu S.

Sales Manager

Mid-Market (51-1000 emp.)

10/21/2021

"Price and Connectivity"

5/5

What do you like best about Sangoma Wholesale Carrier Services?

Working with them was an amazing experience for us. Their connectivity and prices are amazing. Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

They are very strict on their rules but this is good quality, In this business, you need to be a bit flexible. Review collected by and hosted on G2.com.

Recommendations to others considering Sangoma Wholesale Carrier Services:

Their connectivity and prices are best if you are In the VoIP industry you should try this. Review collected by and hosted on G2.com.

What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you?

We are using their service in our diffrent cal centers they are giving support to the customers. Review collected by and hosted on G2.com.

jason S.

Manager

Mid-Market (51-1000 emp.)

6/14/2021

"Worst Billing team( unporfessional)"

0/5

What do you like best about Sangoma Wholesale Carrier Services?

VEry rude team and will never help you . So dont think to use their services. They will show you an attitude in a way that they are doing any favour to you by offering services. Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

VEry rude employees, not willing to listing after spending thousands of dollars on their account, Please do not think to get their services, you will end up wasting thousands of dollars. Need to have a check and balance on their billing team Review collected by and hosted on G2.com.

Naylor L.

Operating Manager

Small-Business (50 or fewer emp.)

4/6/2020

"Shockingly bad service"

0.5/5

What do you like best about Sangoma Wholesale Carrier Services?

The attraction of API and good pricing is attractive Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

Hi there, being trying to conduct business with VI for over 12 months with ZERO success. No tech assistance what so ever and only a dear John letter eventually that makes no sense

Enter any discussions with Extreme caution. We lost money, clients and time with only frustration to show for it Review collected by and hosted on G2.com.

What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you?

Hi there, being trying to conduct business with VI for over 12 months with ZERO success. No tech assistance what so ever and only a dear John letter eventually that makes no sense

Enter any discussions with Extreme caution. We lost money, clients and time with only frustration to show for it Review collected by and hosted on G2.com.

Luis B.

CEO/Co-Founder

Internet

Small-Business (50 or fewer emp.)

3/23/2019

"Great API and Carrier services"

5/5

What do you like best about Sangoma Wholesale Carrier Services?

VoIP Innovations offers a great one stop shop. We have developed our platform (Ottspott.co) using their CPaaS platform Apidaze. Besides that we use VoIP Innovations as a DID provider.

The back-office is fully integrated which makes the use of their API + DIDs very easy to manage.

DIDs are of great quality and clean, and the carriers used are fully transparent which makes them different from other DID providers where one doesn't know who is routing the calls.

Last but not least, VoIP Innovation's support is absolutely stunning. Friendly, professional and quick. Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

Nothing so far. We will also use the Showroom marketplace to expose Ottspott.co in the near future. Review collected by and hosted on G2.com.

Recommendations to others considering Sangoma Wholesale Carrier Services:

Compared to Twilio and other platforms, VoIP Innovations is at more human scale. You will get a personalized follow up and great services. Prices are also competitive compared to other platforms. Review collected by and hosted on G2.com.

What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you?

We've built Ottspot.co, a full featured cloud phone services for Slack and G Suite teams, on top of VoIP Innovation's Apidaze API, and use also the carrier services.

We use voice, WebRTC and SMS services from them. Review collected by and hosted on G2.com.

Philip L.

Customer Support and Cloud Technician Manager.

Small-Business (50 or fewer emp.)

11/13/2018

"Your getting what you pay for, a lot of features, good interface and great support"

4.5/5

What do you like best about Sangoma Wholesale Carrier Services?

Their web interface makes it easy to manage my DIDs and it is especially helpful to track costs.

Their support team is responsive and helpful. Provide them the information they need and they will be on it. Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

It can be expensive.

Porting numbers is a little more complicated than with other companies. But again their support team will help you figure it out.

Their email to fax features was pretty innovative, but I think it has lagged behind a bit and is difficult to implement without involving the IT admin / email admin Review collected by and hosted on G2.com.

Recommendations to others considering Sangoma Wholesale Carrier Services:

Despite the slightly higher costs, they have a wide variety of features and their portal makes it easy to manage them. Review collected by and hosted on G2.com.

What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you?

They are a resource for purchasing, managing and providing services for DIDs.

They have a full feature set for DID's and great support. Review collected by and hosted on G2.com.

Spence D.

President

Small-Business (50 or fewer emp.)

2/25/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Big business services and personalized support"

5/5

What do you like best about Sangoma Wholesale Carrier Services?

Amplify has used many other providers for termination and origination services. VI offers the best portfolio of services that companies like mine use. We can find the services we need with a single VI agreement and also use the VI API to for seamless order and integration. Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

The product portfolio is very large and can be a little bit intimidating if you are not familiar with the ordering process. After a few questions were answered this was no long an issue. Review collected by and hosted on G2.com.

Christopher D.

Principal

Computer Software

Small-Business (50 or fewer emp.)

2/14/2019

"Always adapting, very responsive to customers. Highly recommended"

4.5/5

What do you like best about Sangoma Wholesale Carrier Services?

How hard they work to meet our changing needs. Review collected by and hosted on G2.com.

What do you dislike about Sangoma Wholesale Carrier Services?

Not much. When I do have a problem, they address is very quickly. Review collected by and hosted on G2.com.

Recommendations to others considering Sangoma Wholesale Carrier Services:

Telephony and billing solution in one package at very competitive rates. Review collected by and hosted on G2.com.

What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you?

So much. Telephony is just the start. They provide our billing solution, fax and are continually innovating which helps us compete with the big guys. Review collected by and hosted on G2.com.