--- title: Sangoma Wholesale Carrier Services Reviews meta\_title: 'Sangoma Wholesale Carrier Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Sangoma Wholesale Carrier Services works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 11 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Sangoma Wholesale Carrier Services Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sangoma Wholesale Carrier Services but has limited features. Are you part of the Sangoma Wholesale Carrier Services team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Sangoma Wholesale Carrier Services helps businesses and service providers deliver reliable, high-value VoIP and communication solutions. We offer voice, messaging, hosted VoIP, billing, and 911 services—all at competitive wholesale pricing. Whether you're an ITSP, MSP, or enterprise, our SIP trunking and carrier services make it easy to expand your offerings and grow your business. Choose the features you need, pay only for what you use, and manage it all through our simple self-service portal. Easily handle billing, add or update features, and support multiple locations—all in one place. * * * Seller [Sangoma](https://www.g2.com/sellers/sangoma) Discussions [Sangoma Wholesale Carrier Services Community](https://www.g2.com/products/sangoma-wholesale-carrier-services/discuss) Overview by Natalie DeCario (Marketing Communications Manager at VoIP Innovations) Show More ## Top-Rated Alternatives [ ![Telnyx CPaaS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Telnyx CPaaS") Telnyx CPaaS 4.7/5(525) ](https://www.g2.com/products/telnyx-cpaas/reviews) [ ![Bandwidth](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bandwidth") Bandwidth 4.4/5(504) ](https://www.g2.com/products/bandwidth-bandwidth/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ View All Alternatives ](https://www.g2.com/products/sangoma-wholesale-carrier-services/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) IR Irene R. Programmer Telecommunications Small-Business (50 or fewer emp.) 1/21/2024 "Fails to provide a dependable communication" 1.5/5 What do you like best about Sangoma Wholesale Carrier Services? VoIP Innovations customer support is not always prompt and knowledgeable. The platform is less user friendly making it very difficult to navigate and manage my calls. The call quality is not ensuring that every conversation flows smoothly and professionally. Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? Their pricing is not competitive, not helping me save an amount on my bills. VoIP Innovations provides a service that is not all good to go. Their customer service leaves much to be desired with waiting times and unhelpful representatives. Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? The pricing structure is confusing. Lacks transparency resulting in charges. The call quality can be inconsistent at times with dropouts and echoes, during calls. The billing system is not always reliable either as it tends to overcharge or double bill customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RA Rona a. Small-Business (50 or fewer emp.) 1/18/2024 "integrated phone system" 5/5 What do you like best about Sangoma Wholesale Carrier Services? easy to use, good for business , innovations with telephony and good for marketing of the business Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? no internet no access, so we need to have a good internet connections Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? more reliable connection with communicating clients/ enhance telephony experience and helps marketing for the business, can receive incoming calls from the client even not at work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Mid-Market (51-1000 emp.) 10/25/2023 "Works well as long as your internet is perfect" 3.5/5 What do you like best about Sangoma Wholesale Carrier Services? The calls with VoIP are clear and easy to track Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? If your internet is not running at 100% speed, the VoIP system fails almost completely. Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? Being able to accept calls through the computer, and calling over customer's pre-programed information saves us time and allows us to be more efficient with the customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite TS Tannu S. Sales Manager Mid-Market (51-1000 emp.) 10/21/2021 "Price and Connectivity" 5/5 What do you like best about Sangoma Wholesale Carrier Services? Working with them was an amazing experience for us. Their connectivity and prices are amazing. Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? They are very strict on their rules but this is good quality, In this business, you need to be a bit flexible. Review collected by and hosted on G2.com. Recommendations to others considering Sangoma Wholesale Carrier Services: Their connectivity and prices are best if you are In the VoIP industry you should try this. Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? We are using their service in our diffrent cal centers they are giving support to the customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JS jason S. Manager Mid-Market (51-1000 emp.) 6/14/2021 "Worst Billing team( unporfessional)" 0/5 What do you like best about Sangoma Wholesale Carrier Services? VEry rude team and will never help you . So dont think to use their services. They will show you an attitude in a way that they are doing any favour to you by offering services. Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? VEry rude employees, not willing to listing after spending thousands of dollars on their account, Please do not think to get their services, you will end up wasting thousands of dollars. Need to have a check and balance on their billing team Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? No benefits end up losing money due to their unprofessional behavior Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Naylor L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naylor L.") NL Naylor L. Operating Manager Small-Business (50 or fewer emp.) 4/6/2020 "Shockingly bad service" 0.5/5 What do you like best about Sangoma Wholesale Carrier Services? The attraction of API and good pricing is attractive Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? Hi there, being trying to conduct business with VI for over 12 months with ZERO success. No tech assistance what so ever and only a dear John letter eventually that makes no sense Enter any discussions with Extreme caution. We lost money, clients and time with only frustration to show for it Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? Hi there, being trying to conduct business with VI for over 12 months with ZERO success. No tech assistance what so ever and only a dear John letter eventually that makes no sense Enter any discussions with Extreme caution. We lost money, clients and time with only frustration to show for it Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Luis B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luis B.") LB Luis B. CEO/Co-Founder Internet Small-Business (50 or fewer emp.) 3/23/2019 "Great API and Carrier services" 5/5 What do you like best about Sangoma Wholesale Carrier Services? VoIP Innovations offers a great one stop shop. We have developed our platform (Ottspott.co) using their CPaaS platform Apidaze. Besides that we use VoIP Innovations as a DID provider. The back-office is fully integrated which makes the use of their API + DIDs very easy to manage. DIDs are of great quality and clean, and the carriers used are fully transparent which makes them different from other DID providers where one doesn't know who is routing the calls. Last but not least, VoIP Innovation's support is absolutely stunning. Friendly, professional and quick. Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? Nothing so far. We will also use the Showroom marketplace to expose Ottspott.co in the near future. Review collected by and hosted on G2.com. Recommendations to others considering Sangoma Wholesale Carrier Services: Compared to Twilio and other platforms, VoIP Innovations is at more human scale. You will get a personalized follow up and great services. Prices are also competitive compared to other platforms. Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? We've built Ottspot.co, a full featured cloud phone services for Slack and G Suite teams, on top of VoIP Innovation's Apidaze API, and use also the carrier services. We use voice, WebRTC and SMS services from them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PL Philip L. Customer Support and Cloud Technician Manager. Small-Business (50 or fewer emp.) 11/13/2018 "Your getting what you pay for, a lot of features, good interface and great support" 4.5/5 What do you like best about Sangoma Wholesale Carrier Services? Their web interface makes it easy to manage my DIDs and it is especially helpful to track costs. Their support team is responsive and helpful. Provide them the information they need and they will be on it. Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? It can be expensive. Porting numbers is a little more complicated than with other companies. But again their support team will help you figure it out. Their email to fax features was pretty innovative, but I think it has lagged behind a bit and is difficult to implement without involving the IT admin / email admin Review collected by and hosted on G2.com. Recommendations to others considering Sangoma Wholesale Carrier Services: Despite the slightly higher costs, they have a wide variety of features and their portal makes it easy to manage them. Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? They are a resource for purchasing, managing and providing services for DIDs. They have a full feature set for DID's and great support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Spence D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spence D.") SD Spence D. President Small-Business (50 or fewer emp.) 2/25/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Big business services and personalized support" 5/5 What do you like best about Sangoma Wholesale Carrier Services? Amplify has used many other providers for termination and origination services. VI offers the best portfolio of services that companies like mine use. We can find the services we need with a single VI agreement and also use the VI API to for seamless order and integration. Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? The product portfolio is very large and can be a little bit intimidating if you are not familiar with the ordering process. After a few questions were answered this was no long an issue. Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? Our termination and origination installations are much more efficient and we are able to utilize a broader range of products. We can then offer our customers more products as well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Christopher D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher D.") CD Christopher D. Principal Computer Software Small-Business (50 or fewer emp.) 2/14/2019 "Always adapting, very responsive to customers. Highly recommended" 4.5/5 What do you like best about Sangoma Wholesale Carrier Services? How hard they work to meet our changing needs. Review collected by and hosted on G2.com. What do you dislike about Sangoma Wholesale Carrier Services? Not much. When I do have a problem, they address is very quickly. Review collected by and hosted on G2.com. Recommendations to others considering Sangoma Wholesale Carrier Services: Telephony and billing solution in one package at very competitive rates. Review collected by and hosted on G2.com. What problems is Sangoma Wholesale Carrier Services solving and how is that benefiting you? So much. Telephony is just the start. They provide our billing solution, fax and are continually innovating which helps us compete with the big guys. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Sangoma Wholesale Carrier Services? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sangoma Wholesale Carrier Services ](https://www.g2.com/products/sangoma-wholesale-carrier-services/discussions/new) GU Guest User What is VoIP Innovations used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-voip-innovations-used-for) [ View all Discussions ](https://www.g2.com/products/sangoma-wholesale-carrier-services/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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