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social.plus

By social.plus

4.3 out of 5 stars

How would you rate your experience with social.plus?

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social.plus Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Social+, enjoying quick integrations and a great user experience. (4 mentions)
Users find easy integrations with social.plus streamline their workflow, saving significant development time. (4 mentions)
Users love the easy setup of Social+, allowing quick access to essential features and functions. (4 mentions)
Users value the comprehensive and customizable features of Social+, enabling efficient management and interaction across platforms. (4 mentions)
Users value the centralized management of Social+, streamlining coordination and enhancing team collaboration across social platforms. (3 mentions)
Users praise the user-friendly interface of Social+, appreciating its seamless integrations and comprehensive feature set. (1 mentions)
Users find complex usage challenging, especially for large communities, leading to confusion for first-time users. (2 mentions)
Users find the limited features hinder effective community management and reliance on outdated documentation. (2 mentions)
Users experience dashboard issues due to limited features and outdated documentation affecting effective product management. (1 mentions)
Users find the difficult learning process initially confusing, but note that implementation becomes easier afterward. (1 mentions)
Users notice inadequate analytics and request clearer technical documentation and feature roadmaps from Social+. (1 mentions)

Top Pros or Advantages of social.plus

1. Ease of Use
Users love the ease of use of Social+, enjoying quick integrations and a great user experience.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"A good choice for community engagement"

What do you like about social.plus?

User-friendly Interface, built-in monetization tools and seamless integrations

MG

Matan G.

Small-Business (50 or fewer emp.)

5.0/5

"Responding to social media interactions in real time has a greater impact."

What do you like about social.plus?

I loved the ease of setting up Social+, ensuring we monitor interactions across all channels and record and share updates and notes with ease. Social+

2. Easy Integrations
Users find easy integrations with social.plus streamline their workflow, saving significant development time.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Best product out there to launch community features super fast!"

What do you like about social.plus?

Their suite of features is very comprehensive and the integration process is straightforward. We managed to add profiles, discussion forums and video

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"A good choice for community engagement"

What do you like about social.plus?

User-friendly Interface, built-in monetization tools and seamless integrations

3. Easy Setup
Users love the easy setup of Social+, allowing quick access to essential features and functions.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Best product out there to launch community features super fast!"

What do you like about social.plus?

Their suite of features is very comprehensive and the integration process is straightforward. We managed to add profiles, discussion forums and video

MG

Matan G.

Small-Business (50 or fewer emp.)

5.0/5

"Responding to social media interactions in real time has a greater impact."

What do you like about social.plus?

I loved the ease of setting up Social+, ensuring we monitor interactions across all channels and record and share updates and notes with ease. Social+

4. Features
Users value the comprehensive and customizable features of Social+, enabling efficient management and interaction across platforms.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Best product out there to launch community features super fast!"

What do you like about social.plus?

Their suite of features is very comprehensive and the integration process is straightforward. We managed to add profiles, discussion forums and video

MG

Matan G.

Small-Business (50 or fewer emp.)

5.0/5

"Responding to social media interactions in real time has a greater impact."

What do you like about social.plus?

I loved the ease of setting up Social+, ensuring we monitor interactions across all channels and record and share updates and notes with ease. Social+

5. Centralized Management
Users value the centralized management of Social+, streamlining coordination and enhancing team collaboration across social platforms.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Best product out there to launch community features super fast!"

What do you like about social.plus?

Their suite of features is very comprehensive and the integration process is straightforward. We managed to add profiles, discussion forums and video

MG

Matan G.

Small-Business (50 or fewer emp.)

5.0/5

"Responding to social media interactions in real time has a greater impact."

What do you like about social.plus?

I loved the ease of setting up Social+, ensuring we monitor interactions across all channels and record and share updates and notes with ease. Social+

6. User Interface
Users praise the user-friendly interface of Social+, appreciating its seamless integrations and comprehensive feature set.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"A good choice for community engagement"

What do you like about social.plus?

User-friendly Interface, built-in monetization tools and seamless integrations

Top Cons or Disadvantages of social.plus

1. Complex Usage
Users find complex usage challenging, especially for large communities, leading to confusion for first-time users.
See 2 mentions

See Related User Reviews

Ronak S.
RS

Ronak S.

Mid-Market (51-1000 emp.)

4.5/5

"Extremely handy and helpful to use"

What do you dislike about social.plus?

Using it for the first time can make new users a bit confused about the next steps. After that implementation is easy. Customer support was good th

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"A good choice for community engagement"

What do you dislike about social.plus?

Can be difficult to manage large communities and free version may lack some premium features

2. Limited Features
Users find the limited features hinder effective community management and reliance on outdated documentation.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Scalable solution for social user engagement"

What do you dislike about social.plus?

- Admin dashboard not fully featured enough to manage all aspects of the product - Documentation, code samples, and changelogs are often outdated or

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"A good choice for community engagement"

What do you dislike about social.plus?

Can be difficult to manage large communities and free version may lack some premium features

3. Dashboard Issues
Users experience dashboard issues due to limited features and outdated documentation affecting effective product management.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Scalable solution for social user engagement"

What do you dislike about social.plus?

- Admin dashboard not fully featured enough to manage all aspects of the product - Documentation, code samples, and changelogs are often outdated or

4. Difficult Learning Process
Users find the difficult learning process initially confusing, but note that implementation becomes easier afterward.
See 1 mentions

See Related User Reviews

Ronak S.
RS

Ronak S.

Mid-Market (51-1000 emp.)

4.5/5

"Extremely handy and helpful to use"

What do you dislike about social.plus?

Using it for the first time can make new users a bit confused about the next steps. After that implementation is easy. Customer support was good th

5. Inadequate Analytics
Users notice inadequate analytics and request clearer technical documentation and feature roadmaps from Social+.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Best product out there to launch community features super fast!"

What do you dislike about social.plus?

They are still a startup and their technical docs totally reflects that - the quality should be improvised and there are quite a few gaps. Feedback wa

social.plus Reviews (9)

Reviews

social.plus Reviews (9)

4.3
9 reviews
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G2 reviews are authentic and verified.
YG
Social Media Manager
Mid-Market (51-1000 emp.)
"It keeps us on track with all interactions with our posts across all social media platforms."
What do you like best about social.plus?

Social+ has made a difference. With its tools tailored to the team's needs, coordinating posting across all social media platforms has become much more seamless. It's made updates organized and accessible to all team members, allowing them to manage interactions directly without barriers. I like the dashboard that consolidates all posts on Social+. It allows us to stay on track, see new interactions, and manage responses with ease. Review collected by and hosted on G2.com.

What do you dislike about social.plus?

There are no downsides. I find Social+ easy to set up and use, and I love its real-time notifications that cover all team updates, including important reminders about new posts scheduled for publication. Review collected by and hosted on G2.com.

MG
Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Responding to social media interactions in real time has a greater impact."
What do you like best about social.plus?

I loved the ease of setting up Social+, ensuring we monitor interactions across all channels and record and share updates and notes with ease. Social+ gives us the tools to manage all our posts, and it's great that we can collaborate on responding directly to feedback about them. With Social+, analytics on interactions are constantly updated and appear neatly on the main dashboard for all members, making it quicker to take appropriate action. Review collected by and hosted on G2.com.

What do you dislike about social.plus?

With Social+, there are no complications. Accessing logs and analytics is easy, and all integrations are straightforward and seamless. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"Best product out there to launch community features super fast!"
What do you like best about social.plus?

Their suite of features is very comprehensive and the integration process is straightforward. We managed to add profiles, discussion forums and video stories to our app in less than a month. Building everything from scratch would have probabily taken us from 6 months to a full year. Social+ is team is also very nice to work with, always responsible and available. We are under enterprise support, which is totally worth it. Review collected by and hosted on G2.com.

What do you dislike about social.plus?

They are still a startup and their technical docs totally reflects that - the quality should be improvised and there are quite a few gaps. Feedback was given to the team multiple times. We also would like to get more clarity and details on roadmap and speacs of each new feature that the team will be shipping, to plan our own roadmap accordingly. Also this could be better, but we know Social+ are working on improving. Review collected by and hosted on G2.com.

Gopal M.
GM
Network Engineer
Small-Business (50 or fewer emp.)
"Social+ - Best Tool For Social Engagement"
What do you like best about social.plus?

Easy to use, can integrate with multiple platforms very easily. Review collected by and hosted on G2.com.

What do you dislike about social.plus?

Initially it can be little tricky for new users but once you spend some time you are going to love the tool. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
AG
Mid-Market (51-1000 emp.)
"Scalable solution for social user engagement"
What do you like best about social.plus?

- Good set of core social features, with enough room for customization

- Quick to set up for basic functionality

- Can handle large scale user and messaging loads

- Support is very responsive Review collected by and hosted on G2.com.

What do you dislike about social.plus?

- Admin dashboard not fully featured enough to manage all aspects of the product

- Documentation, code samples, and changelogs are often outdated or inconsistent Review collected by and hosted on G2.com.

José Antonio G.
JG
KAM
Small-Business (50 or fewer emp.)
"Data collection made easy"
What do you like best about social.plus?

I love that it is very easy to use, the interface is very intuitive, I use it frequently, it has a large number of functions that allow me to integrate with some other applications, I recommended it to some friends and they were able to implement it very easily. When we have any questions, customer support responds quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about social.plus?

Everything seems very good to me, I wouldn't change anything. It is very intuitive, which makes its use very easy and functional. Review collected by and hosted on G2.com.

Ronak S.
RS
Associate Vice President | Organic Marketing
Mid-Market (51-1000 emp.)
"Extremely handy and helpful to use"
What do you like best about social.plus?

Ease of use

Good user experience

Savior of time

It is easy to integrate

We use it multiple times a week Review collected by and hosted on G2.com.

What do you dislike about social.plus?

Using it for the first time can make new users a bit confused about the next steps. After that implementation is easy.

Customer support was good though. Review collected by and hosted on G2.com.

Mike S.
MS
Health & Wellness Supervisor
Enterprise (> 1000 emp.)
"Great way to connect with friends."
What do you like best about social.plus?

Staying up to date with college friends. Review collected by and hosted on G2.com.

What do you dislike about social.plus?

I do not believe there is a downside to this platform. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"A good choice for community engagement"
What do you like best about social.plus?

User-friendly Interface, built-in monetization tools and seamless integrations Review collected by and hosted on G2.com.

What do you dislike about social.plus?

Can be difficult to manage large communities and free version may lack some premium features Review collected by and hosted on G2.com.