Best Chatbots Software - Page 8

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,322

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,100+ Authentic Reviews
  • 1,322+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

WotNot

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

Average Rating: 4.6/5.0

Total Reviews: 102

How Do G2 Users Rate WotNot?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Control: 9.1/10 (Category avg: 8.8/10)
  • Analytics: 8.7/10 (Category avg: 8.5/10)
  • Collection of information: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind WotNot?

  • Seller: WotNot
  • Year Founded: 2018
  • HQ Location: Ahmedabad, Gujarat
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 64% Small, 30% Medium

What Do G2 Reviewers Say About WotNot?

AI-generated summary from verified user reviews

Pros
  • Users find WotNot to be a user-friendly platform, enabling quick and easy chatbot creation without technical skills.
  • Users praise WotNot for its incredibly responsive customer support, providing efficient resolution of queries and issues.
  • Users praise WotNot for its helpful customer support, noting quick resolutions and effective integration assistance.
  • Users value the seamless integrations of WotNot, enhancing automation while effortlessly combining AI and human interaction.
  • Users love the user-friendly platform of WotNot, enabling easy chatbot deployment and intuitive management for all.
Cons
  • Users experience integration issues with WotNot, facing delays and limitations in customization and analytics functionalities.
  • Users highlight the lack of integrations, indicating a need for more compatibility with various AI tools and platforms.
  • Users find the limited features of WotNot a barrier for effective utilization and challenging for specific tasks.
  • Users find some missing features in WotNot, such as advanced customizations and lack of detailed tutorials.
  • Users experience chatbot issues like errors causing hangs and challenges with integration and backend access.

What Are Recent G2 Reviews of WotNot?

What Are G2 Users Discussing About WotNot?

Futr

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required

Average Rating: 4.7/5.0

Total Reviews: 21

How Do G2 Users Rate Futr?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 9.3/10 (Category avg: 8.8/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)
  • Collection of information: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Futr?

  • Seller: Futr
  • Year Founded: 2017
  • HQ Location: London, England
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 48% Medium, 38% Small

What Are Recent G2 Reviews of Futr?

Rulai

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge. Rulai's proprietary S.A.F.E. methodology ensures that Conversational AI projects can be managed on tight schedules and deliver on the KPIs. S.A.F.E. stands for Smart - Action Oriented - Fast Learner - Extensible. -> SMART - Rulai is the only company with a Level 3 Dialog Manager, capable of constructing a conversation in real-time based on context. This includes the ability to handle multiple intents and context switching, without coding. -> ACTION ORIENTED - Powerful bots need to do more than just FAQ. They need to automate entire workflows. Rulai's Javascript engine, prebuilt integrations, and connections with 3rd party RPA providers allows for fast integration with enterprise systems. -> FAST LEARNER - Bot builders can rely on Rulai's accelerators to ingest data, knowledge, and workflows and turn them into bots with a click of a button. Rulai bots can also learn from past transcripts, and of course, learn from experience by guiding bot builders to problem areas. Rulai's no-code design studio enables bot builders to quickly build and iterate on bot versions. -> EXTENSIBLE - Rulai's platform can support customer, employee, and agent facing use cases and can be deployed across voice, text, or messaging channels to provide a true omnichannel customer journey-based solution. Rulai's platform has been designed with the enterprise in mind. It is SOC2 Type 2 and PCI compliant and can run on any cloud, including Amazon, Google, Microsoft as well as in on-premise environments. Rulai was selected by Forbes as one of the most promising AI companies in the US.

Average Rating: 4.6/5.0

Total Reviews: 66

How Do G2 Users Rate Rulai?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Control: 9.0/10 (Category avg: 8.8/10)
  • Analytics: 9.0/10 (Category avg: 8.5/10)
  • Collection of information: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Rulai?

  • Seller: Rulai
  • Year Founded: 2016
  • HQ Location: Campbell, CA
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 22% Large

What Do G2 Reviewers Say About Rulai?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Rulai, making it simple to create and manage chatbots effectively.
  • Users find Rulai's easy setup and smooth integration process greatly enhances their chatbot development experience.
  • Users praise Rulai for its flexibility and ability to handle complex use cases, enhancing enterprise customer engagement significantly.
  • Users commend Rulai for its ease of use and flexibility, enabling substantial business growth and improved outcomes.
  • Users find Rulai's easy integrations beneficial, praising its flexibility and robust support throughout the integration process.
Cons
  • Users note AI limitations in Rulai, stemming from the company’s growing pains in the fast-paced tech landscape.
  • Users experience connectivity issues with Rulai, but the company's expertise promises eventual solutions worth waiting for.
  • Users find Rulai's analytics impressive but desire easier methods to extract data for custom analysis.
  • Users feel the lack of detail in Rulai's documentation hinders effective use and understanding of the product.
  • Users find the documentation lacking, needing more completeness, examples, and overall detail for better understanding.

What Are Recent G2 Reviews of Rulai?

What Are G2 Users Discussing About Rulai?

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HCL Clara

The Intelligent Virtual Assistant, enhancing Workload Automation customers’ experience with natural language processing interactions and troubleshooting actions. understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with HCL Software products in natural language to execute tasks and enables users to quickly learn how to use and troubleshoot products.

Average Rating: 4.1/5.0

Total Reviews: 18

How Do G2 Users Rate HCL Clara?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 8.1/10 (Category avg: 8.8/10)
  • Analytics: 8.2/10 (Category avg: 8.5/10)
  • Collection of information: 7.7/10 (Category avg: 8.7/10)

Who Is the Company Behind HCL Clara?

  • Seller: HCL Technologies
  • Year Founded: 1999
  • HQ Location: Noida, Uttar Pradesh
  • LinkedIn® Page: www.linkedin.com
    258,955 employees on LinkedIn®
  • Ownership: NSE - National Stock Exchange of India
  • Total Revenue (USD mm): $706,760

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of HCL Clara?

Alana AI

Olá, eu sou a Alana, uma inteligência artificial proprietária criada para atendimento, marketing e vendas. Eu nasci para melhorar o relacionamento entre marcas e clientes.

Average Rating: 4.6/5.0

Total Reviews: 25

How Do G2 Users Rate Alana AI?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Control: 9.0/10 (Category avg: 8.8/10)
  • Analytics: 9.4/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Alana AI?

  • Seller: Alana AI
  • Year Founded: 2017
  • HQ Location: London, England
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Small, 20% Medium

What Are Recent G2 Reviews of Alana AI?

What Are G2 Users Discussing About Alana AI?

My AskAI

My AskAI is the most affordable AI customer service agent, integrated into your existing help desk (Zendesk, Intercom, Freshdesk, HubSpot, and Gorgias) and available 24/7 to give instant answers to your customers. Set up in minutes, without the need for developers and trained on your help center, knowledge base, website and live customer data, the AI agent ensures your customers always have an answer to their questions. If it can't answer it will pass them over to your (human) team, giving the best of both worlds and increasing customer satisfaction and retention. • >5x cheaper than native AI solutions, at $0.10 per ticket, but with comparable (often better) answer quality and performance. • Improve your AI agent's performance over time through automatic self-learning. • Fully customize and control your AI agent's brand and tone of voice with configurable guidance that also lets you set up custom scenarios for handovers. • Set up AI tasks to allow your AI agent to autonomously perform complex actions like refunds, KYC, seat management, address changes and more. • Use the AI agent internally, without responding directly to customers, with AI-generated internal/private notes or via our copilot extension. On average 75% of conversations are resolved directly by our AI agents across a range of hundreds of eCommerce, SaaS and marketplace platforms and businesses, saving thousands of hours of support time that can be better spent providing service in the more complex cases. Reduce your support requests, overnight, with My AskAI.

Average Rating: 4.5/5.0

Total Reviews: 17

How Do G2 Users Rate My AskAI?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Control: 8.5/10 (Category avg: 8.8/10)
  • Analytics: 8.8/10 (Category avg: 8.5/10)
  • Collection of information: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind My AskAI?

  • Seller: My AskAI
  • Year Founded: 2022
  • HQ Location: London, UK
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 48% Small, 43% Medium

What Do G2 Reviewers Say About My AskAI?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive customer support of My AskAI, enhancing efficiency and resolution rates significantly.
  • Users commend the ease of use of My AskAI, appreciating its simple integration and straightforward setup processes.
  • Users value the time-saving efficiency of My AskAI, significantly reducing agent workload and enhancing response management.
  • Users value the easy setup of My AskAI, streamlining integration and updates for enhanced customer support.
  • Users commend My AskAI for its helpfulness, enhancing support efficiency and streamlining team workflows seamlessly.
Cons
  • Users note the AI's inability to read screenshots creates significant issues in usability and accuracy.
  • Users struggle with inaccuracy in My AskAI, particularly with screenshot interpretation and email response precision.
  • Users find the learning curve steep, particularly with advanced setups and integrations, especially for non-tech users.
  • Users find the costs for removing branding and the pricing structure to be limiting and not competitive.
  • Users find the expensive pricing for My AskAI, especially for branding removal, discouraging for smaller teams.

What Are Recent G2 Reviews of My AskAI?

LivePerson

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for large, highly-regulated, consumer-facing enterprises. Hundreds of the world’s leading brands — including HSBC, Burberry, Chipotle, and Virgin Media — use our Conversational Cloud® platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of generative AI and large language models(LLM) for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. Here are some of the business outcomes brands are seeing with LivePerson: - 2x uptick in employee efficiency - 10X conversions vs. traditional digital - 20% boost in customer satisfaction - 90% automation containment rates - 50% decrease in agent attrition rates With LivePerson, you have the world’s largest dataset at your fingertips. The Conversational Cloud platform powers nearly 1 billion conversational interactions each month, making our AI more accurate than any competitor and used by every major industry across the world. We help you turn your customers’ words into actionable data — and dollar signs for your business.

Average Rating: 4.3/5.0

Total Reviews: 185

How Do G2 Users Rate LivePerson?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • Control: 8.6/10 (Category avg: 8.8/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)
  • Collection of information: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind LivePerson?

  • Seller: LivePerson
  • Company Website:
  • Year Founded: 1995
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    1,181 employees on LinkedIn®
  • Ownership: NASDAQ: LPSN

Who Uses This Product?

  • Top Industries: Internet, Retail
  • Company Size: 43% Medium, 32% Large

What Do G2 Reviewers Say About LivePerson?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the powerful automation features of LivePerson, enhancing customer engagement and service efficiency.
  • Users appreciate the ease of use of LivePerson, highlighting its simple setup and efficient automation features.
  • Users appreciate the automation features of LivePerson, enhancing customer engagement with efficiency and ease.
  • Users appreciate the automation features of LivePerson, enhancing customer engagement and streamlining support processes efficiently.
  • Users appreciate the efficiency of LivePerson, enhancing customer engagement with seamless automation and support.
Cons
  • Users find the steep learning curve of LivePerson challenging, especially during initial setup and optimization.
  • Users find the complexity of LivePerson challenging, particularly for newcomers and advanced feature utilization.
  • Users find the steep learning curve of LivePerson daunting, making initial setup and optimization challenging.
  • Users find LivePerson expensive, facing challenges with billing, contracts, and budgeting due to price escalations.
  • Users feel that LivePerson has a slow rollout of AI features compared to competitors, impacting usability and reliability.

What Are Recent G2 Reviews of LivePerson?

OMQ Chatbot | ChatGPT/GPT-4 Beta-Version

NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries. OMQ Chatbot automates the answering of customer inquiries in chats or Instant Messaging platforms such as WhatsApp, Facebook, Telegram, among other. OMQ Artificial Intelligence learns independently and distributes the knowledge, so that all products can reach for the same information. OMQ Chatbot answers to the customer requests with the information in the knowledge base, automatically and precisely without an agent. It follows the natural flow of the conversation by answering in chat bubble and giving interactive answers. Only when the chatbot reaches its limits, it will connect customers to an employee, who can handle more complicated or unique cases.

Average Rating: 4.3/5.0

Total Reviews: 12

How Do G2 Users Rate OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Control: 8.5/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

  • Seller: OMQ
  • Year Founded: 2010
  • HQ Location: Berlin
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 76% Small, 18% Large

What Do G2 Reviewers Say About OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the helpfulness of OMQ Chatbot, achieving high conversation rates and effective problem-solving support.
  • Users appreciate the exceptional customer support of OMQ Chatbot, significantly improving their conversation rates and business efficiency.
  • Users value the time-saving capabilities of OMQ Chatbot, enhancing productivity with quick and accurate responses.
  • Users appreciate the customizability of OMQ Chatbot, enabling tailored solutions for diverse use cases across multiple languages.
  • Users appreciate the efficiency of OMQ Chatbot, as it rapidly handles inquiries and enhances productivity.
Cons
  • Users experience slow loading issues with OMQ Chatbot after prolonged use, impacting their overall satisfaction.
  • Users note a struggle with niche queries that require detailed, real-time information beyond the AI’s knowledge cutoff.
  • Users find the cost of the OMQ Chatbot to be high, affecting its overall value and accessibility.
  • Users find the chatbot costly and report occasional lag after extended use, affecting their overall experience.
  • Users find the performance issues frustrating, noting the need for improved speed and tailored questioning.

What Are Recent G2 Reviews of OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

What Are G2 Users Discussing About OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

Octocom AI Customer Experience Suite

Octocom AI Customer Experience Suite is a comprehensive platform designed to enhance customer interactions through advanced artificial intelligence. It offers businesses the tools to automate and personalize customer engagement, leading to improved satisfaction and loyalty. Key Features and Functionality: - AI-Powered Chatbots: Deploy intelligent chatbots capable of handling a wide range of customer inquiries, providing instant responses, and reducing wait times. - Omnichannel Support: Integrate seamlessly across various communication channels, including email, social media, and live chat, ensuring a consistent customer experience. - Customer Insights and Analytics: Utilize advanced analytics to gain deep insights into customer behavior, preferences, and feedback, enabling data-driven decision-making. - Personalization Engine: Deliver tailored content and recommendations to customers based on their interaction history and preferences, enhancing engagement. - Automated Workflow Management: Streamline customer service processes by automating routine tasks, allowing human agents to focus on complex issues. Primary Value and Solutions Provided: Octocom AI Customer Experience Suite addresses the challenge of managing and improving customer interactions at scale. By automating routine tasks and providing personalized experiences, it helps businesses reduce operational costs, increase efficiency, and build stronger customer relationships. The suite's comprehensive analytics empower organizations to make informed decisions, ultimately driving growth and customer satisfaction.

Average Rating: 5.0/5.0

Total Reviews: 18

How Do G2 Users Rate Octocom AI Customer Experience Suite?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 9.6/10 (Category avg: 8.8/10)
  • Analytics: 9.0/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Octocom AI Customer Experience Suite?

  • Seller: Octocom
  • Year Founded: 2023
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 61% Small, 39% Medium

What Do G2 Reviewers Say About Octocom AI Customer Experience Suite?

AI-generated summary from verified user reviews

Pros
  • Users praise Octocom's responsive and dedicated customer support, ensuring quick resolution of issues and enhanced experience.
  • Users highlight the ease of use of Octocom, appreciating its intuitive setup and seamless integration across multiple domains.
  • Users appreciate the easy setup of Octocom, finding installation straightforward and minimizing time investment effectively.
  • Users value the flexibility and customizable workflows of Octocom AI, perfectly adapting to diverse business needs.
  • Users value the ease of implementation of Octocom AI, finding it intuitive and efficient for quick setup.

What Are Recent G2 Reviews of Octocom AI Customer Experience Suite?

ShopPop

ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle all conversations in one inbox and re-engage them to get more sales and generate better leads.

Average Rating: 4.7/5.0

Total Reviews: 13

How Do G2 Users Rate ShopPop?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind ShopPop?

  • Seller: ShopPop
  • Year Founded: 2016
  • HQ Location: Amsterdam, Noord-Holland
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 57% Small, 36% Medium

What Are Recent G2 Reviews of ShopPop?

What Are G2 Users Discussing About ShopPop?

DeepConverse

DeepConverse helps businesses automate and scale their customer conversations. DeepConverse offers Chatbot, Conversational Search, and Interactive Guides to provide a delightful support experience to your users. Trusted by leading brands like Pandora, Logitech, Jaybird, and many more. Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, etc. By offering outstanding self-support for troubleshooting and delivering seamless customer support. DeepConverse AI gets trained in less than 30 minutes, enabling you to scale your % deflection month-over-month without having to increase your support efforts.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate DeepConverse?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Analytics: 5.0/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.7/10)

Who Is the Company Behind DeepConverse?

Who Uses This Product?

  • Company Size: 54% Small, 46% Medium

What Do G2 Reviewers Say About DeepConverse?

AI-generated summary from verified user reviews

Pros
  • Users praise the automation capabilities of DeepConverse, achieving significant cost savings and efficiency in customer support.
  • Users highlight the significant cost savings achieved through DeepConverse's automation in customer support processes.
  • Users value the excellent business support from DeepConverse, enhancing their customer support automation and efficiency.
  • Users appreciate the exceptional customer engagement support from DeepConverse, enabling significant automation and cost savings.
  • Users commend the exceptional customer support provided by DeepConverse, enhancing their automation journey significantly.

What Are Recent G2 Reviews of DeepConverse?

What Are G2 Users Discussing About DeepConverse?

Helpwise

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various channels, including email, SMS, calls, social media, and live chat. Helpwise eliminates the need for shared logins and passwords, allowing your team to establish individual accountability. Collaborate easily on customer conversations by leaving notes or sharing drafts. Use self-service features such as help center and chatbots to reduce inbound customer queries and promote a culture of self serve among your customers. Setup Automation rules to reduce manual tasks and boost agent productivity. You can also gain insights into team productivity and CSAT with reporting & analytics. Helpwise integrates with 50+ tools so that the agents can have complete context about customers within the conversation.

Average Rating: 4.6/5.0

Total Reviews: 178

How Do G2 Users Rate Helpwise?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Control: 7.3/10 (Category avg: 8.8/10)
  • Analytics: 7.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Helpwise?

  • Seller: Saas Labs
  • Year Founded: 2016
  • HQ Location: Palo Alto, California
  • LinkedIn® Page: www.linkedin.com
    402 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 90% Small, 10% Medium

What Do G2 Reviewers Say About Helpwise?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support from Helpwise, highlighting patience and effective problem-solving skills.
  • Users commend the patient and effective customer support at Helpwise, ensuring problems are resolved swiftly.
  • Users value the easy access to Helpwise support, appreciating efficient problem-solving through various channels.
  • Users value the helpful support from Helpwise, making problem-solving seamless and efficient.
  • Users commend the excellent platform usability of Helpwise, enhanced by strong technical support and easy navigation.

What Are Recent G2 Reviews of Helpwise?

What Are G2 Users Discussing About Helpwise?

QuickCEP

QuickCEP has been revolutionizing the industry since its founding in 2021. With a global presence, we've successfully helped businesses of all sizes boost their customer support and conversion rates.

Average Rating: 4.6/5.0

Total Reviews: 19

How Do G2 Users Rate QuickCEP?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Control: 7.6/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind QuickCEP?

Who Uses This Product?

  • Top Industries: Automotive
  • Company Size: 52% Small, 48% Medium

What Do G2 Reviewers Say About QuickCEP?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer support of QuickCEP, enhancing operational efficiency and user satisfaction greatly.
  • Users appreciate the intuitive design and comprehensive functionality of QuickCEP, enhancing operational efficiency and customer engagement.
  • Users value the seamless integrations of QuickCEP, enhancing client interactions and operational efficiency across multiple platforms.
  • Users find QuickCEP to be a time-saving tool, streamlining bookings and automating customer interactions efficiently.
  • Users value the efficiency of QuickCEP, benefiting from seamless integration and streamlined customer interactions.
Cons
  • Users face significant integration issues with QuickCEP, leading to frustration and concerns about data privacy and costs.
  • Users note the limitations in AI responses of QuickCEP, especially with complex or lengthy customer queries.
  • Users find QuickCEP's high integration costs burdensome, raising concerns over data privacy and trust in security.
  • Users highlight the limited quality and similarity of chatbot answers when addressing complex or lengthy customer queries.
  • Users face connectivity issues that disrupt customer interactions, especially in areas with poor internet service.

What Are Recent G2 Reviews of QuickCEP?

Botsonic

Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on your company's extensive knowledge, then autonomously perform tasks such as updating CRM systems, scheduling appointments, and more. Instead of the traditional rule-based and unintelligent chatbots of the current generation, Botsonic is very smart (thanks to Generative AI) and provides personalized responses from the business's own knowledge base, website, and other data sources, all in their own style guide. Additionally, companies have the flexibility to brand the bot with their own colors, logos, etc. With the capability to reduce support volume by up to 80%, Botsonic enables support teams to concentrate on high-value interactions, thereby enhancing customer satisfaction and brand loyalty.

Average Rating: 4.6/5.0

Total Reviews: 91

How Do G2 Users Rate Botsonic?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Control: 8.7/10 (Category avg: 8.8/10)
  • Analytics: 8.5/10 (Category avg: 8.5/10)
  • Collection of information: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Botsonic?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 73% Small, 18% Medium

What Do G2 Reviewers Say About Botsonic?

AI-generated summary from verified user reviews

Pros
  • Users praise Botsonic for its user-friendly experience, highlighting easy setup and intuitive configuration features.
  • Users praise Botsonic for its easy implementation, appreciating the quick setup and user-friendly integration across platforms.
  • Users commend Botsonic for its easy setup, making integration seamless and accessible without any coding skills required.
  • Users admire the seamless integrations of Botsonic, enhancing functionality and enabling easy connections without technical skills.
  • Users find Botsonic to be highly intuitive, enjoying its easy setup and seamless integration into various applications.
Cons
  • Users face a steep learning curve with Botsonic, struggling to optimize performance and fine-tune its capabilities effectively.
  • Users find the lack of clarity in training and optimization limits their ability to effectively use Botsonic.
  • Users report communication issues with support, leading to frustration when resolving upload bugs on Botsonic.
  • Users find the cost of upgrading necessary for serious use, though still cheaper than custom development.
  • Users feel that Botsonic has limited customization options for branding, making service identification difficult.

What Are Recent G2 Reviews of Botsonic?

Orimon

Orimon AI is a state-of-the-art Generative AI chatbot platform designed to transform how businesses interact with their customers. Our platform excels in delivering natural, human-like conversations, providing an unparalleled experience for users and driving sales and customer satisfaction to new heights. At the heart of Orimon AI is the ability to conduct conversation commerce seamlessly. Whether integrated with Shopify, WooCommerce, or utilizing a custom product sheet, our chatbots engage customers like a seasoned salesperson. They respond to queries, recommend products, and close sales, mimicking the intuitiveness of a real-person interaction. This feature is especially beneficial for e-commerce sites, enabling them to leverage AI for boosting sales and enhancing customer journey. Another standout feature of Orimon AI is its advanced live chat functionality, offering a perfect blend of AI efficiency and human touch. When complex queries arise, or a personal touch is needed, the platform smoothly transitions the interaction to human agents, ensuring customer queries are always handled with care. Orimon AI’s versatility extends to its broad integration capabilities. It seamlessly connects with various messaging channels, including website chat, WhatsApp, Telegram, Facebook Direct Messaging, Slack, and Discord, ensuring your business is accessible across the platforms your customers use the most. Furthermore, our platform integrates with leading automation tools and CRMs like Zapier, Pabbly Connect, HubSpot, and Salesforce. This integration enables efficient lead processing and management, ensuring that every interaction is captured and utilized for business growth. Our platform is not limited to customer-facing roles; it also includes use cases for internal business operations. From simple support query handling to complex sales processes, lead qualification, and even serving as an internal assistant for HR, support, and sales teams, Orimon AI is a versatile tool designed to cater to various business needs. In summary, Orimon AI is more than just a chatbot; it's a comprehensive, AI-powered communication solution that enhances every aspect of your business interaction. It's an investment in cutting-edge technology that promises not just to meet but exceed the evolving demands of digital commerce and customer service.

Average Rating: 4.6/5.0

Total Reviews: 11

How Do G2 Users Rate Orimon?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Control: 9.8/10 (Category avg: 8.8/10)
  • Analytics: 9.5/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Orimon?

  • Seller: ORISERVE
  • Year Founded: 2017
  • HQ Location: Noida, IN
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 91% Small, 9% Large

What Are Recent G2 Reviews of Orimon?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026