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Futr

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21 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.7
Serving customers since
2017

Profile Name

Star Rating

19
2
0
0
0

Futr Reviews

Review Filters
Profile Name
Star Rating
19
2
0
0
0
FM
Finlay M.
09/04/2023
Validated Reviewer
Review source: Organic

An excellent service

The interface, customer support and user experience are all fantastic. Alice (customer Success Director) is also utterly great and constantly able to give us new ideas. She is also a wealth of technical knowledge and manages even the most accute questions with ease. Futr is great to work with!
RO
Rosie O.
08/08/2023
Validated Reviewer
Review source: Organic

Brilliant tool, user friendly and great service!

The dashboard is really user-friendly and intuitive - less time required for training as it's super simple. The interface on the end user side is great. It's such a great resource and we've only really scratched the surface yet. Alice is honestly amazing and provides great customer service - she's always enthusiastic, happy to help, really informative and goes the extra mile. She's a real joy to speak to and is always full of great suggestions and ideas for how to make things better/easier.
NN
Nabeela N.
08/03/2023
Validated Reviewer
Verified Current User
Review source: Organic

More ways to communicate

It provides another way for customers to comtact you Has the auto chat option for when the office is closed so 24/7 service

About

Contact

HQ Location:
London, England

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What is Futr?

Futr is a company specializing in AI-powered customer service solutions, with a focus on delivering enhanced communication through chatbots and live chat systems. Their platform is designed to integrate seamlessly with various communication channels, enabling businesses to provide 24/7 customer support and improve user engagement. Futr's solutions are tailored to enhance efficiency and deliver personalized customer experiences, leveraging advanced AI capabilities to automate responses and manage inquiries effectively.

Details

Year Founded
2017
Website
futr.ai