CB
Caelan B.
Staff Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
"We offloaded informational questions from live agents so have more time for other requests."
What do you like best about My AskAI?
Automatically learns from our website and training docs.
No need to make sure employees are up to date with product specs and training.
Easy to set up, keep updated, and monitor. Faster, better, responses that are online more hours of the day. Review collected by and hosted on G2.com.
What do you dislike about My AskAI?
Would benefit from clearer documentation on some of the more advanced setup options.
Unable to add live support hours for human agent handoff (we hope to see this in the future!) Review collected by and hosted on G2.com.