Best Chatbots Software - Page 19
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Multi-skill AI assistant for consultants and business professionals. Brian has multiple talents powered by selected digital services and data sources: File Translation / Research / File Handling / Sli
- 50% Mid-Market
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across
- Computer Software
- Financial Services
- 87% Small-Business
- 13% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Automatically reply to any WhatsApp, Facebook Messenger, Instagram, Telegram, Signal or Viber messages with http://AutoResponder.ai
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
babelforce is the composable voice platform uniting agents and automation. Our platform gives you the power to create the customer experiences you’ve always wanted, with tools anyone can use. If y
- 67% Mid-Market
- 13% Enterprise
529 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value throu
- 75% Mid-Market
- 25% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
BOT Shreyasi is an Artificial Intelligence based company , which solves hiring . Shreyasi AI makes the entire hr process automated by just a few clicks, from sourcing to On-boarding an employee. BOT S
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Captivate is an AI Sales Execution Platform. Sales teams waste too much time on admin, hunting for information, and juggling tools. Preparing for calls is tough—yet 77% of buyers won’t engage with
- 50% Small-Business
- 25% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ChatGPT-based Customer Service for Your Business. Cheaper than a dedicated Customer Service Rep. Train ChatGPT on your own data. Build custom bots for Internal use, Sales, FAQs or Customer assistance.
- 60% Enterprise
- 40% Small-Business
- Overview
- User Satisfaction
- Seller Details
CloudKarafka is a hosted message streaming service.
- 50% Enterprise
- 50% Mid-Market
355 Twitter followers
- Overview
- User Satisfaction
- Seller Details
The magic of ChatGPT meets the expertise of a custom-made AI assistant trained on your specific business.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Customized chatbot solution development to help businesses handle and automate low-level customer service related tasks.
- 100% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Diabolocom is an AI-powered cloud-based contact center and customer experience (CX) platform provider. We serve over 350 clients of all sizes, from small businesses to major international enterprises
- Consumer Services
- 59% Mid-Market
- 28% Small-Business
- Overview
- User Satisfaction
- Seller Details
DocsBot is an AI-powered chatbot that helps automate customer support and improve team productivity. It allows businesses to provide detailed and direct answers about their products, including code ex
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
At Elqano we deeply believe that each employee can learn and be inspired by the work and knowledge of their colleagues. Connecting people and knowledge in large organizations is an untapped opportunit
- 100% Small-Business
14 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
EnableX Dialogs Cloud is a next-generation Conversational AI platform that transforms customer engagement with intelligent, personalised, and dynamic omnichannel interactions. Seamlessly integrati
- 75% Small-Business
- 25% Enterprise
114 Twitter followers
