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Top Free Chatbots Software - Page 6

Chatbot platforms use artificial intelligence (AI) and natural language processing (NLP) to simulate human-like conversations with users via text or speech interfaces. These free software platforms are designed to understand user queries, provide relevant responses, and assist with various tasks or inquiries in real-time.

Free chatbot software offers a viable alternative for businesses seeking to enhance their online presence and improve customer satisfaction without investing in costly software. They can be deployed on websites, messaging platforms, mobile apps, and social media channels, enabling businesses to automate customer support, sales, and marketing processes. Additionally, they can be used for various purposes, including answering frequently asked questions, guiding users through processes, collecting feedback, and facilitating transactions.

This free software list includes some of G2’s top free chatbot software such as Drift, Intercom, and Zendesk Support Suite.

If you'd like to see more products and to evaluate additional feature options, compare all Chatbots Software to ensure you get the right product.

View Free Chatbots Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
183 Chatbots Products Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DeepConverse helps businesses automate and scale their customer conversations. DeepConverse offers Chatbot, Conversational Search, and Interactive Guides to provide a delightful support experience to

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 46% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DeepConverse features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    5.0
    Analytics
    Average: 8.5
    6.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Computer Software
    AC
    We did not want to spend a lot of time building out a chatbot. What I like about DeepConverse is that they allowed us to get started with very... Read review
    Verified User in Information Technology and Services
    AI
    DeepConverse has been an excellent partner in our Customer Support Automation journey over the last few years. We’ve been able to automate our... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    United States
    Twitter
    @DeepConverse
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DeepConverse helps businesses automate and scale their customer conversations. DeepConverse offers Chatbot, Conversational Search, and Interactive Guides to provide a delightful support experience to

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 46% Mid-Market
DeepConverse features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
5.0
Analytics
Average: 8.5
6.7
Collection of information
Average: 8.7
Verified User in Computer Software
AC
We did not want to spend a lot of time building out a chatbot. What I like about DeepConverse is that they allowed us to get started with very... Read review
Verified User in Information Technology and Services
AI
DeepConverse has been an excellent partner in our Customer Support Automation journey over the last few years. We’ve been able to automate our... Read review
Seller Details
Year Founded
2017
HQ Location
United States
Twitter
@DeepConverse
11 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProProfs Chat is a responsive live chat software that helps organizations get in touch with their daily visitors and customers in real-time hassle-free. Whether you own a small, medium or enterprise l

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ProProfs Chat features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.7
    6.7
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Information Technology and Services
    UI
    Really appreciate that this cost-effective live chat software comes with various integration options and helps our organization to track the... Read review
    EK
    For me it’s got to be the ability to answer customer queries in real-time and keeping them engaged with our services. This ability helps us capture... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ProProfs
    Year Founded
    2009
    HQ Location
    Los Angeles, CA
    Twitter
    @ProProfs
    4,749 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    216 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProProfs Chat is a responsive live chat software that helps organizations get in touch with their daily visitors and customers in real-time hassle-free. Whether you own a small, medium or enterprise l

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
ProProfs Chat features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.7
6.7
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Verified User in Information Technology and Services
UI
Really appreciate that this cost-effective live chat software comes with various integration options and helps our organization to track the... Read review
EK
For me it’s got to be the ability to answer customer queries in real-time and keeping them engaged with our services. This ability helps us capture... Read review
Seller Details
Seller
ProProfs
Year Founded
2009
HQ Location
Los Angeles, CA
Twitter
@ProProfs
4,749 Twitter followers
LinkedIn® Page
www.linkedin.com
216 employees on LinkedIn®
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RoboResponseAI is a SaaS chatbot powered by Generative AI, designed to address the pain points of engaging website visitors, lead conversion, and customer support. It stands out from templated chatbot

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RoboResponseAI features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Control
    Average: 8.7
    9.3
    Analytics
    Average: 8.5
    9.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Marketing and Advertising
    UM
    The best thing about this chatbot is it has the option where I can upload all my webpage details, company details, FAQs, and others in advance so... Read review
    Verified User in Research
    UR
    As we know that humans are very dependent on AI nowadays. So it is providing better results in that area. It is very easy to use and it has ease of... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    pune, Maharashtra
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RoboResponseAI is a SaaS chatbot powered by Generative AI, designed to address the pain points of engaging website visitors, lead conversion, and customer support. It stands out from templated chatbot

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
RoboResponseAI features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.5
Control
Average: 8.7
9.3
Analytics
Average: 8.5
9.8
Collection of information
Average: 8.7
Verified User in Marketing and Advertising
UM
The best thing about this chatbot is it has the option where I can upload all my webpage details, company details, FAQs, and others in advance so... Read review
Verified User in Research
UR
As we know that humans are very dependent on AI nowadays. So it is providing better results in that area. It is very easy to use and it has ease of... Read review
Seller Details
HQ Location
pune, Maharashtra
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ranked the #1 Live Chat Platform (July 2025)! ChatBeacon AI: Elevate Customer Engagement with Intelligent Live Chat and Visual Shopping Support ChatBeacon AI is a powerful live chat and AI chatb

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 69% Mid-Market
    • 53% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChatBeacon AI features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Alexander Jr T.
    AT
    With ChatBeacon the possibilities of maintaining a live chat are quite good, it has available download options such as installers and cloud based.... Read review
    Omar G.
    OG
    What I liked most about ChatBeacon is its simplicity in its menu and how intuitive the software is, there is nothing complicated that requires... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1993
    HQ Location
    Tulsa, US
    Twitter
    @chatbeaconio
    903 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ranked the #1 Live Chat Platform (July 2025)! ChatBeacon AI: Elevate Customer Engagement with Intelligent Live Chat and Visual Shopping Support ChatBeacon AI is a powerful live chat and AI chatb

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 69% Mid-Market
  • 53% Small-Business
ChatBeacon AI features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Alexander Jr T.
AT
With ChatBeacon the possibilities of maintaining a live chat are quite good, it has available download options such as installers and cloud based.... Read review
Omar G.
OG
What I liked most about ChatBeacon is its simplicity in its menu and how intuitive the software is, there is nothing complicated that requires... Read review
Seller Details
Year Founded
1993
HQ Location
Tulsa, US
Twitter
@chatbeaconio
903 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Desku is an AI-powered customer service automation platform designed to enhance support operations for businesses, particularly in the SaaS and e-commerce sectors. It offers a comprehensive suite o

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Desku.io features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Jairo R.
    JR
    The value proposition is the number of enterprise features provided at SMB price point. The user experience is excellent and provides all you need... Read review
    Verified User in Computer Software
    EC
    The simplest customer support tool we have ever used. We migrated from the intercom a few weeks ago and it works perfectly at a fraction of the... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Desku.io
    Year Founded
    2022
    HQ Location
    Dover, US
    Twitter
    @DeskuHQ
    52 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Desku is an AI-powered customer service automation platform designed to enhance support operations for businesses, particularly in the SaaS and e-commerce sectors. It offers a comprehensive suite o

Users
No information available
Industries
  • Computer Software
Market Segment
  • 77% Small-Business
  • 23% Mid-Market
Desku.io features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Jairo R.
JR
The value proposition is the number of enterprise features provided at SMB price point. The user experience is excellent and provides all you need... Read review
Verified User in Computer Software
EC
The simplest customer support tool we have ever used. We migrated from the intercom a few weeks ago and it works perfectly at a fraction of the... Read review
Seller Details
Seller
Desku.io
Year Founded
2022
HQ Location
Dover, US
Twitter
@DeskuHQ
52 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Fo

    Users
    • Director
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Formaloo is a tool for creating forms and workflows, offering features such as a drag-and-drop interface, design flexibility, and AI features like a blog topic generator.
    • Reviewers appreciate the intuitive interface, the ability to white-label forms, the high level of flexibility and functionality, and the helpful customer service.
    • Reviewers mentioned issues with slow loading times, a crowded interface when dealing with complex logic, occasional problems with email notifications, and difficulties with more advanced features.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Formaloo features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    1.7
    Control
    Average: 8.7
    6.7
    Analytics
    Average: 8.5
    7.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Formaloo
    Year Founded
    2020
    HQ Location
    Toronto, CA
    Twitter
    @formaloo
    672 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Fo

Users
  • Director
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Formaloo is a tool for creating forms and workflows, offering features such as a drag-and-drop interface, design flexibility, and AI features like a blog topic generator.
  • Reviewers appreciate the intuitive interface, the ability to white-label forms, the high level of flexibility and functionality, and the helpful customer service.
  • Reviewers mentioned issues with slow loading times, a crowded interface when dealing with complex logic, occasional problems with email notifications, and difficulties with more advanced features.
Formaloo features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
1.7
Control
Average: 8.7
6.7
Analytics
Average: 8.5
7.9
Collection of information
Average: 8.7
Seller Details
Seller
Formaloo
Year Founded
2020
HQ Location
Toronto, CA
Twitter
@formaloo
672 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SiteGPT is an AI chatbot which helps users build AI chatbots and train them on their websites or files or any other source of information. With SiteGPT users can 1. Build a personalised AI based c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Small-Business
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SiteGPT features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.7
    9.2
    Analytics
    Average: 8.5
    9.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Hello .
    H
    - Easy integration and customisation - No hallucinations and accuracy (great control over AI) - Advanced features like Q&A, smart prompts,... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SiteGPT
    Year Founded
    2023
    HQ Location
    Bangalore, IN
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SiteGPT is an AI chatbot which helps users build AI chatbots and train them on their websites or files or any other source of information. With SiteGPT users can 1. Build a personalised AI based c

Users
No information available
Industries
No information available
Market Segment
  • 45% Small-Business
  • 27% Mid-Market
SiteGPT features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.7
9.2
Analytics
Average: 8.5
9.6
Collection of information
Average: 8.7
Hello .
H
- Easy integration and customisation - No hallucinations and accuracy (great control over AI) - Advanced features like Q&A, smart prompts,... Read review
Seller Details
Seller
SiteGPT
Year Founded
2023
HQ Location
Bangalore, IN
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 74% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customerly is a customer relationship management tool that integrates chatbox, email, and AI features to manage customer relations and internal communication.
    • Reviewers frequently mention the ease of use, the ability to create and send newsletters, the intuitive creation of product guides, and the significant time savings due to the AI expansion feature.
    • Users reported issues with delayed notifications, lack of WhatsApp integration, difficulties in preparing contact lists due to non-intuitive filters, and challenges in training the AI feature.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Customerly features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.1
    Control
    Average: 8.7
    8.3
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Dublin, IE
    Twitter
    @customerlyio
    167 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 74% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customerly is a customer relationship management tool that integrates chatbox, email, and AI features to manage customer relations and internal communication.
  • Reviewers frequently mention the ease of use, the ability to create and send newsletters, the intuitive creation of product guides, and the significant time savings due to the AI expansion feature.
  • Users reported issues with delayed notifications, lack of WhatsApp integration, difficulties in preparing contact lists due to non-intuitive filters, and challenges in training the AI feature.
Customerly features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
7.1
Control
Average: 8.7
8.3
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Year Founded
2017
HQ Location
Dublin, IE
Twitter
@customerlyio
167 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's

    Users
    No information available
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 37% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • marketbetter features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.7
    10.0
    Analytics
    Average: 8.5
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Adam G.
    AG
    Our transition to marketbetter from Drift was incredibly smooth, exceeding our expectations. We were up against tight deadlines, but our... Read review
    CI
    We were talking to the usual suspects in this space and not only was everyone about 10x more expensive but implementation timeline and costs were... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2024
    HQ Location
    Plano, Texas
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's

Users
No information available
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 37% Mid-Market
  • 37% Small-Business
marketbetter features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.7
10.0
Analytics
Average: 8.5
0.0
No information available
Adam G.
AG
Our transition to marketbetter from Drift was incredibly smooth, exceeding our expectations. We were up against tight deadlines, but our... Read review
CI
We were talking to the usual suspects in this space and not only was everyone about 10x more expensive but implementation timeline and costs were... Read review
Seller Details
Year Founded
2024
HQ Location
Plano, Texas
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T

    Users
    • CEO
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
    • Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
    • Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Plivo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Plivo
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    12,605 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T

Users
  • CEO
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
  • Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
  • Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Plivo
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
12,605 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Siit features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Léonard H.
    LH
    As the CTO at Topo, what impresses me the most about Siit is its ability to centralize and streamline the handling of employee requests. The... Read review
    Verified User in Industrial Automation
    UI
    We used Halp for years before Atlasian has acquired it. Since then I was looking for a good alternative, we found it with Siit. The Slack... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Siit
    Year Founded
    1976
    HQ Location
    Paris, FR
    Twitter
    @siitapp
    33 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with

Users
No information available
Industries
  • Computer Software
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Siit features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Léonard H.
LH
As the CTO at Topo, what impresses me the most about Siit is its ability to centralize and streamline the handling of employee requests. The... Read review
Verified User in Industrial Automation
UI
We used Halp for years before Atlasian has acquired it. Since then I was looking for a good alternative, we found it with Siit. The Slack... Read review
Seller Details
Seller
Siit
Year Founded
1976
HQ Location
Paris, FR
Twitter
@siitapp
33 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meet Brandy - The Brand Interactions Platform Brandy combines AI assistants, chat-apps and live agents into a holistic workflow, where great customer experience goes along with up to 70% automation r

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 23% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • brandy.im features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Cosmetics
    EC
    Chatting with clients, especially on Whatsapp, has become one of the main communication channels. We serve around 100,000 conversations a month. So... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brandy.im
    Year Founded
    2015
    HQ Location
    Lisbon, PT
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meet Brandy - The Brand Interactions Platform Brandy combines AI assistants, chat-apps and live agents into a holistic workflow, where great customer experience goes along with up to 70% automation r

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 23% Enterprise
brandy.im features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Cosmetics
EC
Chatting with clients, especially on Whatsapp, has become one of the main communication channels. We serve around 100,000 conversations a month. So... Read review
Seller Details
Seller
Brandy.im
Year Founded
2015
HQ Location
Lisbon, PT
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage w

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chaport features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.7
    6.7
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Hoang L.
    HL
    First of all it's FREE! So easy to install like just minute to setup. Great customer support! Easy to use, Cool User interface, Visitors can see... Read review
    MI
    • Unbeatable pricing plans. Chaport offers FREE,FOREVER and Pro plans. The FREE,FOREVER plan itself offers the features such as collecting visitor... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chaport
    Year Founded
    2014
    HQ Location
    Alhambra, USA
    Twitter
    @ChaportLiveChat
    56 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage w

Users
No information available
Industries
No information available
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
Chaport features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.7
6.7
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Hoang L.
HL
First of all it's FREE! So easy to install like just minute to setup. Great customer support! Easy to use, Cool User interface, Visitors can see... Read review
MI
• Unbeatable pricing plans. Chaport offers FREE,FOREVER and Pro plans. The FREE,FOREVER plan itself offers the features such as collecting visitor... Read review
Seller Details
Seller
Chaport
Year Founded
2014
HQ Location
Alhambra, USA
Twitter
@ChaportLiveChat
56 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fini is the #1 AI agent for customer service. Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fini features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Naren M.
    NM
    Super easy to integrate and saw immediate value from the product. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fini
    Year Founded
    2022
    HQ Location
    Amsterdam, NL
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fini is the #1 AI agent for customer service. Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Fini features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.7
8.8
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Naren M.
NM
Super easy to integrate and saw immediate value from the product. Read review
Seller Details
Seller
Fini
Year Founded
2022
HQ Location
Amsterdam, NL
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can pr

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Mid-Market
    • 26% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hippo features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.7
    8.3
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Joan A.
    JA
    The choices of numbers and the ability to choose. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Tampa, Florida
    Twitter
    @worksjungle
    581 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    356 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can pr

Users
No information available
Industries
No information available
Market Segment
  • 63% Mid-Market
  • 26% Small-Business
Hippo features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.7
8.3
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Joan A.
JA
The choices of numbers and the ability to choose. Read review
Seller Details
Year Founded
2011
HQ Location
Tampa, Florida
Twitter
@worksjungle
581 Twitter followers
LinkedIn® Page
www.linkedin.com
356 employees on LinkedIn®