--- title: Sortly Reviews meta_title: 'Sortly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how Sortly works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 27 scale: '5' date_modified: '2026-09-28' parent_category: name: Inventory Management url: https://www.g2.com/categories/inventory-management ---

Sortly Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Sortly, finding it simple to track and organize inventory efficiently. (3 mentions)
Users love the ease of organizing inventory with QR codes and custom tags for effective tracking. (2 mentions)
Users value the responsive and helpful customer support of Sortly, enhancing their experience with the product. (1 mentions)
Users find easy access to Sortly invaluable for managing inventory efficiently on both mobile and desktop. (1 mentions)
Users value the easy integrations with various platforms, enhancing their inventory management experience seamlessly. (1 mentions)
Users find that the slow loading times hinder efficiency, especially with large inventories in Sortly. (2 mentions)
Users experience slow performance during large-scale operations, impacting efficiency with numerous items in Sortly. (2 mentions)
Users note the limited customization options in Sortly, especially for those not on top-tier plans. (1 mentions)
Users find the limited integrations troublesome as Sortly doesn't connect with their HRIS system. (1 mentions)
Users express dissatisfaction with the poor reporting capabilities restricted to premium plans, impacting efficiency for larger operations. (1 mentions)

5 Pros or Advantages of Sortly

5 Cons or Disadvantages of Sortly

GS
Girish S.
R & D Engineer
Small-Business (50 or fewer emp.)
"Effortless Inventory Management with Seamless Integration and Top-Notch Support"
4.5/5
What do you like best about Sortly?

Ability to organize inventory using QR codes and custom tags. Very easy to use and keep track of inventory. Easy to implement in mobile app. Integrates easily with other platforms as required. Customer support is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Sortly?

Reporting and custom fields are only available for top tier plans. For large scale operation with many items, it can get bit slow. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"Great Marketing, But Poor Quality and Unclear Flow for the Price"
1/5
What do you like best about Sortly?

easy to find in google, app store, great marketing, but poor quality Review collected by and hosted on G2.com.

What do you dislike about Sortly?

quality of product, not clear flow, overpriced for what it offers Review collected by and hosted on G2.com.

DU
Daniel U.
TIC Coordinator
Mid-Market (51-1000 emp.)
"Simple and good system for inventory"
4.5/5
What do you like best about Sortly?

Versatility, easyness to organize items, friendly interface Review collected by and hosted on G2.com.

What do you dislike about Sortly?

A little bit of slow doing searches, but it´s a minor detail. We´re happy with the product. Review collected by and hosted on G2.com.

Response from Shawna Varganyi of Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Coworking M.
CM
Coworking M.
D
Small-Business (50 or fewer emp.)
"Track Check Out Items Easily!"
5/5
What do you like best about Sortly?

I love that in a minute I can add a new person to the system and check items out to them so easily. Knowing where our open house signs and lockboxes are at all the time is very helpful! Review collected by and hosted on G2.com.

What do you dislike about Sortly?

I honestly can say that I have not encountered anything that I do not like with Sortly. Good, well thought out program. Review collected by and hosted on G2.com.

RG
Ron G.
Specialty Medication Supervisor
Mid-Market (51-1000 emp.)
"A simple yet detailed inventory system"
5/5
What do you like best about Sortly?

I honestly love the fact that I am able to monitor the in and out of each medication and clinical item used. The exporting to excel is nice to use in regards to trending metrics in regards to intake and out. Its super easy to use. the UI is easy to train on, and the ability to use different programs. Review collected by and hosted on G2.com.

What do you dislike about Sortly?

There's honestly not a whole lot that I would find as something that I do not like in regards to the application or the system. It's simple and easy to use, I guess the only thing I would change is the transfer of items from one location to another. Review collected by and hosted on G2.com.

Response from Shawna Varganyi of Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

JF
Justin F.
D
Mid-Market (51-1000 emp.)
"Very user friendly way to track inventory for non retail companies"
5/5
What do you like best about Sortly?

The UI is very easy to use. The functionality of the app is very user-friendly. It didn't make us have to overcomplicate the way we do our inventory for our business like other programs we have tried. Review collected by and hosted on G2.com.

What do you dislike about Sortly?

At this stage with Sortly Pro, they have worked out any kinks that we had issues with. So currently we do not have any dislikes. Review collected by and hosted on G2.com.

Response from Shawna Varganyi of Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

EB
Elizabeth B.
President
Small-Business (50 or fewer emp.)
"Inventory Review from CTS"
3/5
What do you like best about Sortly?

The ability to create multiple folders for our different clients and allowing the clients to have access to their inventory. We also like the ability to be mobile at any time. Review collected by and hosted on G2.com.

What do you dislike about Sortly?

Not enough integration and options that allow us to do all that is needed. Would like to be able to tie into Amazon stores, and more that would then enable us to ship directly to our customers and keep inventory up to date. Review collected by and hosted on G2.com.

Response from Shawna Varganyi of Sortly

We’re so glad to hear you’re enjoying Sortly. Thank you for the constructive feedback on integrations with our product. We’ll be sure to let our customers know once we have our integrations up and running.

Krystal H.
KH
Krystal H.
Warehouse Manager
Small-Business (50 or fewer emp.)
"Warehouse Manager"
5/5
What do you like best about Sortly?

I love all the custom fields you can create for each product- the notifications for each product is very helpful for restocking purposes. I also like seeing the history of product movement so we can see what our team has been doing. Review collected by and hosted on G2.com.

What do you dislike about Sortly?

I wish Sortly was a little more forgiving when it came to serial numbers- Scanning serial bar codes to not translate well. So we are trying to find ways around it. It is taking a bit more time, but it will be worth it. Review collected by and hosted on G2.com.

Response from Shawna Varganyi of Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Matan A.
MA
Matan A.
Operations Manager
Small-Business (50 or fewer emp.)
"Does exactly what it should, Great software for inventory management."
4/5
What do you like best about Sortly?

Very Intuitive.

Easy integration.

Very helpful team.

Had an easy time using this for locations at more than one warehouse, in more than one country. Review collected by and hosted on G2.com.

What do you dislike about Sortly?

Doesn't do anything other than inventory.

Hard to manage deliveries, picking & receiving.

Can not handle assemblies and manufacturing of products.

This is purely an inventory platform, which makes it a bit flat and ultimately is the reason we stopped using it after 2 years. Review collected by and hosted on G2.com.

Response from Shawna Varganyi of Sortly

Thanks for your feedback on your experience with Sortly. If you’d like to share anything else or start a conversation with our customer experience team to help you best use the product, please reach out to us at support@sortly.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"sortly review"
2.5/5
What do you like best about Sortly?

we like the picture aspect most importantly but there are a lot of features it is lacking or that do now work well Review collected by and hosted on G2.com.

What do you dislike about Sortly?

cant do an inventory check, running reports is not easy, creates mutlipe items if there is say 3 of the same item, 2 in one location and 1 in another, there is no way to see a full list combined showing 3 total, it shows 2 seperate items and it is hard recognize that they are the same item just in different locations. changing quantities and moving items from one location to another is not very user friendly, leaves a lot of room for user error. no ability to indicate of an items price indicated includes sales tax or not, or add/show sales tax seperately. no phone support. no live chat support. only email and wait for a response and go back and forth over email as opposed to live support. Review collected by and hosted on G2.com.

Response from Shawna Varganyi of Sortly

Thanks for your feedback on your experience with Sortly. If you’d like to share anything else or start a conversation with our customer experience team to help you best use the product, please reach out to us at support@sortly.com.