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Macrium Backup & Restore Reviews & Product Details

Pricing

Pricing provided by Macrium Backup & Restore.

SiteBackup Annual Plan & Perpetual

Starting at $65.00
1 Device Per Year

Macrium Backup & Restore Media

Macrium Backup & Restore Demo - Site Backup
Site Backup's dashboard from which you can manage your backups at scale.
Macrium Backup & Restore Demo - Site Backup
Site Backup's Remote Restore interface.
Macrium Backup & Restore Demo - Reflect Workstation
For those who prefer individual backups, Macrium Reflect offers standalone backup options that can be managed locally.
Macrium Backup & Restore Demo - Technicians License
Technician's License is the portable backup version of Reflect. This is an image of its Cloning Wizard interface.
Tired of scattered, hard-to-manage backup systems across your organisation? Macrium SiteBackup is the enterprise-grade solution that gives you centralised control over backups across servers, workstations, and virtual machines.
Play Macrium Backup & Restore Video
Tired of scattered, hard-to-manage backup systems across your organisation? Macrium SiteBackup is the enterprise-grade solution that gives you centralised control over backups across servers, workstations, and virtual machines.
Find out how Sysmex achieved 75% labor cost reduction with remote system recovery.
Play Macrium Backup & Restore Video
Find out how Sysmex achieved 75% labor cost reduction with remote system recovery.
Discover how Husco International transformed their backup and recovery processes with Macrium. In this case study, Reid Schneider (Systems Application Administrator) and William Johnson (Senior IT Technician) explain how Macrium helped them
Play Macrium Backup & Restore Video
Discover how Husco International transformed their backup and recovery processes with Macrium. In this case study, Reid Schneider (Systems Application Administrator) and William Johnson (Senior IT Technician) explain how Macrium helped them
Explore SiteBackup, Macrium's centralized backup solution for businesses. Watch the demo now!
Play Macrium Backup & Restore Video
Explore SiteBackup, Macrium's centralized backup solution for businesses. Watch the demo now!
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Macrium Backup & Restore Reviews (73)

Reviews

Macrium Backup & Restore Reviews (73)

4.7
74 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliability of Macrium Backup & Restore, highlighting its intuitive interface and effective backup processes. Many appreciate the software's ability to perform quick and efficient backups, making it suitable for both personal and business needs. A common limitation noted is the occasional complexity in advanced features, which may pose challenges for less technical users.

Pros & Cons

Generated from real user reviews
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Kitty L.
KL
Microscopy Facility Manager
Small-Business (50 or fewer emp.)
"Great single-user backups, but confusing management UI and licensing renewals"
What do you like best about Macrium Backup & Restore?

the software has a straightforward user interface for single users, the setup is fast and the value of being able to retrieve from backup is priceless. I like that files can be read pretty easily from the backup, it can be mounted as a drive for structural side by side retrieval. I like that versioning of backup is easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

the management interface had seen revisions in development, making it confusing for user to follow, if they were to use it to mass-monitor multiple installations. Renew licensing needs are often unclear, and lost connection may require getting reset with the customer support, which is weirdly cumbersome. Review collected by and hosted on G2.com.

GN
IT Manager
Small-Business (50 or fewer emp.)
"Easy to Use, Fast Server 2022 Image Creation, and Responsive Support"
What do you like best about Macrium Backup & Restore?

The software was very easy to use and did exactly what I needed.

The image of Server 2022 was created quickly without any fault.

Ease of use and support have been very responsive with any queries I raised

I intend to use this software quite frequently so it is important that it works as it should.

I've had no problems so far and will continue to image all of the current servers Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I didn't notice a time remaining feature. Review collected by and hosted on G2.com.

DL
Senior Consultant
Small-Business (50 or fewer emp.)
"Effortless Backups with Intuitive Setup and Customization"
What do you like best about Macrium Backup & Restore?

MAcrium is straight forward on its usage, which makes it easy for anyone. We use it once a month for our regular monthly backups. It was easy to get going - just install and away you go. The number of features offered are perfect for us, especially when creating plans and the additional customisation options when creating backup naming conventions. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I'm not sure. There isn't one major thing I don't like about it. A few options and settings here and there that I think could be improved, but nothing I'd say I totally dislike. Review collected by and hosted on G2.com.

"Effortless Backup & Restore, Highly Recommended"
What do you like best about Macrium Backup & Restore?

I really like the ease of backup and restore with Macrium Backup & Restore, along with the auto verification after backup. The initial setup was very smooth for me, which made getting started quite simple. Being able to restore to a workable OS whenever I encounter any system corruption or driver error is incredibly valuable. I am so satisfied with it that I'd rate it a solid 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I had difficulty in renewing my yearly subscription, because of credit card not allowing the payment Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Macrium is a very useful and helpful product"
What do you like best about Macrium Backup & Restore?

I love how easy Macrium Backup and Restore is to use. It can also be very easy to put in place during first implementation. I have not had to use customer support very much but my other co workers have had nothing terrible to say. We as a company also use it very often through our many clients. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I think my only dislike or downside that I can think of is the lack of a cloud backup. It is not detrimental to what we do but it would be something very nice to have the access to. Review collected by and hosted on G2.com.

Phuong L.
PL
Technology Lead
Small-Business (50 or fewer emp.)
"Super easy and intuitive to use"
What do you like best about Macrium Backup & Restore?

Macrium Reflect remains one of the best Windows backup solutions, particularly for disk imaging and system recovery. The free version is excellent for basic imaging needs, while paid versions offer comprehensive backup management. It's less suitable for those needing integrated cloud backup or simple file synchronization. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Subscription based model, sometimes the logs files does not reflect actual errors. Review collected by and hosted on G2.com.

DM
IT Admin
Mid-Market (51-1000 emp.)
"Excellent Product and Amazing Customer Support"
What do you like best about Macrium Backup & Restore?

The Macrium Tools from Site Backup to Technicians USB and Reflect X are all excellent tools and have gotten me out of trouble so many times.

Site Manager is also brilliant for keeping an eye on all your Sites in one place.

Customer Support is amazing and anytime i've had any issues they have gone above and beyond to help me correct it.

There is plenty of documentation and help on the support sites and the portal make keeping track of licenses easy too. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Nothing to dislike

Restores can be a bit tricky if your not doing them regular but after a conversation with Jack it was more straight forward than i thought. Review collected by and hosted on G2.com.

Kevin S.
KS
Cloud Operations Manager
Small-Business (50 or fewer emp.)
"Always Superior Service"
What do you like best about Macrium Backup & Restore?

Macrium is one of the few software companies I've dealt with that has a consistently prominent level of stability and quality in their products. I have used Macrium Reflect for years and only encountered one minor bug. This issue was with an out-of-date version and Macrium still repaired the issue. Amazing! 5 stars! Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

There is nothing to dislike. It's an excellent product. Review collected by and hosted on G2.com.

AT
IT/Network Administrator
Small-Business (50 or fewer emp.)
"Easy Setup, Reliable Performance Across Servers and Workstations"
What do you like best about Macrium Backup & Restore?

It is easy to set up. You are able to download a generous one month trial to test the program. I works like clockwork after setting up when to start. I have not had any problems with using the Server edition and the Workstation edition on many computers of which we have many licenses. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

I actually reviewed years ago all the backup software available and chose Macrium for its complete backup features for a business. Could have easier access to customer support numbers. Review collected by and hosted on G2.com.

Response from Alex Gray of Macrium Backup & Restore

Good to hear that you chose us after an extensive review, and even more delighted to read that we've stood the test of time with our software delivering what you expect!

Rob B.
RB
Small-Business (50 or fewer emp.)
"Macrium ReflectX is a key component when a planning a disaster recovery scheme"
What do you like best about Macrium Backup & Restore?

Clear interface and easy to use, every function that I’ve tried has worked flawlessly. The standout feature for me is that it’s entirely focused on backup, restore, and system recovery, without unnecessary distractions. Creating and scheduling backups is intuitive and Macrium Image Guardian provides reassurance against a ransomeware attack. Review collected by and hosted on G2.com.

What do you dislike about Macrium Backup & Restore?

Nothing to add. It’s an excellent software product, and it’s the best backup, restore, and imaging application that I’ve used. Review collected by and hosted on G2.com.

Response from Alex Gray of Macrium Backup & Restore

Thanks Rob - we love to get this feedback!

Pricing Options

Pricing provided by Macrium Backup & Restore.

SiteBackup Annual Plan & Perpetual

Starting at $65.00
1 Device Per Year

Reflect Annual Plan

Starting at $65.00
1 Devices Per Year

Reflect Technicians License Annual Plan

Starting at $1,200.00
1 Technician Per Year
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Macrium Backup & Restore Features
File Server Backup
Database Server Backup
Repository Models
Continuous Backup
Disaster Recovery
Activity Monitoring
Incremental Backup
OS Boot Recovery
Bootable Disk
Multiple Backup Versions
Unlimited Backup
Lag Free Operation
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Macrium Backup & Restore