
  # Best Shipping Insurance Software

  *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)*


   Shipping insurance software helps businesses minimize profit losses associated with misplaced, damaged, or stolen goods by offsetting some of the costs to consumers and companies who purchase insurance on their orders. However, this software ultimately aims to increase profit by having the total number of customers buying shipping insurance greatly outweigh the number who actually need to use it. End users of this software differ across various shipping insurance platforms. Some are geared toward customers seeking to rectify problems with their e-commerce orders, while others are for supply chain managers insuring their cargo if any issues arise en route.

All shipping insurance software vendors offer native modules for filing and tracking claims and provide dashboards and analytics tools that report on shipping and claim fulfillment performance. This type of software also incorporates shipment tracking and risk management around cargo or e-commerce orders natively or through integrations with tools such as [warehouse management software](https://www.g2.com/categories/warehouse-management), [transportation management systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms), or [supply chain visibility software](https://www.g2.com/categories/supply-chain-visibility).

To qualify for inclusion in the Shipping Insurance category, a product must:

- Provide portals for filing claims if a product is lost, damaged, or stolen
- Allow claimants to track the status of their claims and connect with customer service professionals
- Include dashboards, analytics tools, or both for reporting on performance related to shipping and claim handling
- Integrate with software such as TMS or supply chain visibility to track packages and identify at-risk shipments




  
  
## How Many Shipping Insurance Software Products Does G2 Track?
**Total Products under this Category:** 21

### Category Stats (Jun 2026)
- **Average Rating**: 4.48/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Narvar (+0.14%) - Among all products in this category, Narvar recorded the largest rating increase compared to last month
*Last updated: June 23, 2026*

  
## How Does G2 Rank Shipping Insurance Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 900+ Authentic Reviews
- 21+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Shipping Insurance Software Is Best for Your Use Case?

- **Highest Performer:** [Onward Checkout+](https://www.g2.com/products/onward-checkout/reviews)
- **Easiest to Use:** [Onward Checkout+](https://www.g2.com/products/onward-checkout/reviews)
- **Top Trending:** [AfterShip](https://www.g2.com/products/aftership/reviews)
- **Best Free Software:** [AfterShip](https://www.g2.com/products/aftership/reviews)

  
---

**Sponsored**

### Narvar

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1004430&amp;secure%5Bdisplayable_resource_id%5D=1004430&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=1004430&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=8299&amp;secure%5Bresource_id%5D=1004430&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshipping-insurance&amp;secure%5Btoken%5D=d17d9f5cc0900f321a66b0f9a689108895367bb9d3c34706a0c6e5283059b38d&amp;secure%5Burl%5D=https%3A%2F%2Fcorp.narvar.com%2Fsecure&amp;secure%5Burl_type%5D=custom_url)

---

  ## What Are the Top-Rated Shipping Insurance Software Products in 2026?
### 1. [Onward Checkout+](https://www.g2.com/products/onward-checkout/reviews)
  Onward is the post-purchase experience platform that helps brands protect every order and delight every customer. With VIP Protection, shoppers get fast resolutions for lost, stolen, or damaged packages while merchants gain peace of mind knowing claims are handled within twenty-four hours. Onward also powers seamless returns, flexible order editing, carbon-neutral shipping, and merchant-defined satisfaction guarantees. For merchants, Onward is more than protection—it is a growth engine. By reducing support costs, minimizing cancellations, and building trust at checkout, brands see higher conversion, stronger retention, and lasting customer loyalty.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 37

**Who Is the Company Behind Onward Checkout+?**

- **Seller:** [Onward](https://www.g2.com/sellers/onward)
- **Company Website:** https://www.useonward.com
- **Year Founded:** 2023
- **HQ Location:** Nashville, US
- **LinkedIn® Page:** https://www.linkedin.com/company/useonward (25 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** CEO
  - **Top Industries:** Consumer Goods, Apparel &amp; Fashion
  - **Company Size:** 82% Small-Business, 11% Mid-Market


#### What Are Onward Checkout+'s Pros and Cons?

**Pros:**

- Customer Support (15 reviews)
- Easy Setup (11 reviews)
- Easy Integrations (10 reviews)
- Ease of Use (7 reviews)
- Customer Focused (6 reviews)

**Cons:**

- Communication Issues (3 reviews)
- Limited Customization (3 reviews)
- Missing Features (2 reviews)
- Feature Limitations (1 reviews)
- Language Limitations (1 reviews)


### What Do G2 Reviewers Say About Onward Checkout+?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise Onward Checkout+ for its **incredible customer support** , ensuring smooth integration and responsive assistance throughout the purchasing process.
- Users highlight the **easy setup** of Onward Checkout+, making integration seamless and hassle-free for their business.
- Users value the **easy integrations** of Onward Checkout+, facilitating smooth connections with Shopify and Kustomer.
- Users value the **ease of use** of Onward Checkout+, facilitating seamless integration and enhancing customer confidence and satisfaction.
- Users commend Onward Checkout+ for their **exceptional customer focus** , enhancing satisfaction and trust through reliable support and guarantees.

**Cons:**

- Users often face **communication issues** , leading to confusion about claim processes and where to seek resolution.
- Users desire more **customization options** in Onward Checkout+ to enhance brand alignment and streamline the experience.
- Users find the **missing features** in Onward Checkout+ create confusion and complicate the resolution of shipping issues.
- Users express that there are **feature limitations** hindering customization, affecting brand consistency throughout the customer journey.
- Users desire **multi-language support** for widgets and features in Onward Checkout+ to enhance usability.

#### What Are Recent G2 Reviews of Onward Checkout+?

**"[A strong tool for reducing CX workload and improving service](https://www.g2.com/survey_responses/onward-checkout-review-12888090)"**

**Rating:** 4.5/5.0 stars
*— Kayla M.*

[Read full review](https://www.g2.com/survey_responses/onward-checkout-review-12888090)

---

**"[Seamless Shopify Checkout Integration with Smooth Claims and Proactive Support](https://www.g2.com/survey_responses/onward-checkout-review-12983180)"**

**Rating:** 5.0/5.0 stars
*— Mimi K.*

[Read full review](https://www.g2.com/survey_responses/onward-checkout-review-12983180)

---



### 2. [Route](https://www.g2.com/products/route-2023-05-09/reviews)
  Route empowers online brands with a premium post-purchase customer experience. Lost, stolen or damaged packages? Route covers all of that, letting customers reorder in one click, while merchants rack up an additional sale, instead of potential lost revenue. Route delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map and carrier resolution options in one convenient place.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 110

**Who Is the Company Behind Route?**

- **Seller:** [Route](https://www.g2.com/sellers/route-61af7380-59fa-434e-bfd5-d03f5747f3dc)
- **Company Website:** https://route.com/merchants
- **Year Founded:** 2019
- **HQ Location:** Lehi, Utah
- **Twitter:** @route (2,529 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/route-app/ (255 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner
  - **Top Industries:** Retail, Apparel &amp; Fashion
  - **Company Size:** 85% Small-Business, 12% Mid-Market


#### What Are Route's Pros and Cons?

**Pros:**

- Affordable Pricing (1 reviews)
- Customer Support (1 reviews)
- Easy Integrations (1 reviews)
- Time Saving (1 reviews)

**Cons:**

- Poor Support (2 reviews)
- Communication Issues (1 reviews)
- Email Issues (1 reviews)
- Integration Issues (1 reviews)
- Plan Limitations (1 reviews)


### What Do G2 Reviewers Say About Route?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value Route for its **affordable pricing** , making it a cost-effective solution for package delivery confidence.
- Users appreciate the **great customer support** provided by Route, enhancing their confidence in package delivery.
- Users praise the **easy integrations** with Shopify, enhancing their overall experience with Route for package delivery.
- Users find that Route has significantly **saved time and reduced headaches** , making their experience more efficient and cost-effective.

**Cons:**

- Users report **poor support** , with frustrating issues and abrupt service termination leading to customer trust erosion.
- Users express frustration over **communication issues** with Route, particularly during abrupt partnership terminations and unclear claims processes.
- Users express frustration with **email issues** related to sudden account changes that disrupted customer communication and trust.
- Users are frustrated with the **integration issues** of Route, as it’s not a native Shopify feature.
- Users express frustration with the **lack of notice for plan changes** , which disrupts customer trust and communication.

#### What Are Recent G2 Reviews of Route?

**"[Nothing but wonderful experiences using Route](https://www.g2.com/survey_responses/route-review-9968518)"**

**Rating:** 5.0/5.0 stars
*— Ruben C.*

[Read full review](https://www.g2.com/survey_responses/route-review-9968518)

---

**"[Route is great and efficient!](https://www.g2.com/survey_responses/route-review-8512214)"**

**Rating:** 5.0/5.0 stars
*— Maeghan P.*

[Read full review](https://www.g2.com/survey_responses/route-review-8512214)

---


#### What Are G2 Users Discussing About Route?

- [What is Route Protection &amp; Tracking used for?](https://www.g2.com/discussions/what-is-route-protection-tracking-used-for)
- [Who owns route shipping?](https://www.g2.com/discussions/who-owns-route-shipping) - 1 comment
- [Is Route shipping insurance necessary?](https://www.g2.com/discussions/is-route-shipping-insurance-necessary) - 1 comment
- [What does route app do?](https://www.g2.com/discussions/what-does-route-app-do)
- [What does route package protection do?](https://www.g2.com/discussions/what-does-route-package-protection-do) - 2 comments

### 3. [Narvar](https://www.g2.com/products/narvar/reviews)
  Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 171

**Who Is the Company Behind Narvar?**

- **Seller:** [Narvar Inc.](https://www.g2.com/sellers/narvar-inc)
- **Company Website:** https://www.narvar.com
- **Year Founded:** 2012
- **HQ Location:** San Mateo, US
- **Twitter:** @narvarinc (1,444 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/narvar (367 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Retail, Apparel &amp; Fashion
  - **Company Size:** 40% Mid-Market, 24% Small-Business


#### What Are Narvar's Pros and Cons?

**Pros:**

- Customer Experience (59 reviews)
- Ease of Use (58 reviews)
- Tracking (49 reviews)
- Tracking Efficiency (44 reviews)
- Customization (37 reviews)

**Cons:**

- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)
- Poor Customer Support (20 reviews)
- Difficult Setup (17 reviews)
- Complexity (15 reviews)


### What Do G2 Reviewers Say About Narvar?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **user-friendly returns process** of Narvar, enhancing efficiency and convenience for both customers and teams.
- Users value the **ease of use** of Narvar, benefiting from its intuitive interface and seamless integration capabilities.
- Users appreciate the **easy tracking and accessibility** of Narvar, enhancing customer satisfaction and reducing service calls.
- Users value the **tracking efficiency** of Narvar, as it offers seamless access to real-time order details.
- Users appreciate the **customization options** of Narvar, enabling a tailored experience and effective communication flow.

**Cons:**

- Users express frustration over **limited customization** , particularly in email templates and software flexibility for their needs.
- Users find Narvar&#39;s **limited functionality** frustrating, citing clunky features and inadequate update management.
- Users experience **poor customer support** , facing delays in troubleshooting and limited customization options for carrier settings.
- Users find the **difficult setup** of Narvar challenging, requiring substantial time and effort for effective use.
- Users find Narvar&#39;s setup process to be **complex** , requiring significant time and effort for effective use.

#### What Are Recent G2 Reviews of Narvar?

**"[Good customer service, needs better EDD calculations when estimates are not provided by carriers.](https://www.g2.com/survey_responses/narvar-review-12071619)"**

**Rating:** 4.5/5.0 stars
*— German R.*

[Read full review](https://www.g2.com/survey_responses/narvar-review-12071619)

---

**"[Intuitive Platform with Excellent Support](https://www.g2.com/survey_responses/narvar-review-12545077)"**

**Rating:** 4.5/5.0 stars
*— Jordan C.*

[Read full review](https://www.g2.com/survey_responses/narvar-review-12545077)

---


#### What Are G2 Users Discussing About Narvar?

- [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) - 2 comments, 1 upvote

### 4. [AfterShip](https://www.g2.com/products/aftership/reviews)
  AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer&#39;s timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look &amp; feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze &amp; take action - Get powerful insight on shipments, carriers&#39; transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 309

**Who Is the Company Behind AfterShip?**

- **Seller:** [AfterShip](https://www.g2.com/sellers/aftership)
- **Year Founded:** 2012
- **HQ Location:** Singapore
- **Twitter:** @aftership (4,018 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2498164/ (413 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** CEO, Owner
  - **Top Industries:** Retail, Apparel &amp; Fashion
  - **Company Size:** 86% Small-Business, 12% Mid-Market


#### What Are AfterShip's Pros and Cons?

**Pros:**

- Customer Support (5 reviews)
- Integrations (5 reviews)
- Easy Integrations (4 reviews)
- Helpful (4 reviews)
- Issue Resolution (3 reviews)

**Cons:**

- Expensive (3 reviews)
- Tracking Issues (3 reviews)
- Missing Features (2 reviews)
- Poor Customer Support (2 reviews)
- Poor Support (2 reviews)


### What Do G2 Reviewers Say About AfterShip?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **knowledgeable and helpful customer support** from AfterShip, enhancing their logistical processes effectively.
- Users value the **intuitive integrations** of AfterShip that streamline logistics and enhance communication with clients.
- Users love the **easy integrations** AfterShip offers, streamlining tracking and enhancing overall customer experience.
- Users find the **helpful support team** of AfterShip invaluable for resolving issues and enhancing organization.
- Users commend the **expert issue resolution** from AfterShip, noting efficient and professional service in complex situations.

**Cons:**

- Users feel that AfterShip is **too expensive** for small businesses, with high costs and unfulfilled service promises.
- Users report persistent **tracking issues** with AfterShip that hinder business operations and result in unsatisfactory service resolutions.
- Users report **missing features** like support for small carriers and occasional auto-sync issues with Shopify.
- Users express frustration with AfterShip&#39;s **poor customer support** , reporting unresolved issues and inadequate billing resolutions.
- Users express frustration over **poor support** , citing unresolved issues and inadequate response systems that hinder resolution efforts.

#### What Are Recent G2 Reviews of AfterShip?

**"[Clean, Intuitive Shipment Tracking with Strong Branded Notifications](https://www.g2.com/survey_responses/aftership-review-12725506)"**

**Rating:** 5.0/5.0 stars
*— Lee P.*

[Read full review](https://www.g2.com/survey_responses/aftership-review-12725506)

---

**"[1,100 Carriers and Branded Tracking Pages That Deliver](https://www.g2.com/survey_responses/aftership-review-12703213)"**

**Rating:** 5.0/5.0 stars
*— SANDILE N.*

[Read full review](https://www.g2.com/survey_responses/aftership-review-12703213)

---


#### What Are G2 Users Discussing About AfterShip?

- [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) - 1 comment
- [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) - 1 comment, 1 upvote
- [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) - 1 comment
- [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) - 1 comment

### 5. [Cabrella Shipping Insurance](https://www.g2.com/products/cabrella-shipping-insurance/reviews)
  Cabrella Shipping Insurance Intelligence is a shipping insurance company that provides the best market rates on shipping insurance and a software one can use to quickly and easily file and generate claim information, receive risk analysis data, observe any loss ratios, and keep an eye on transactions. Easily integrate with any carriers and in multi-carrier systems. Cabrella&#39;s API acts as a supplement to the tracking function of different carriers.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 8

**Who Is the Company Behind Cabrella Shipping Insurance?**

- **Seller:** [Cabrella Shipping Insurance Intelligence](https://www.g2.com/sellers/cabrella-shipping-insurance-intelligence)
- **Year Founded:** 2014
- **HQ Location:** Los Angeles, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/10694823 (4 employees on LinkedIn®)
- **Phone:** (844) 422-2735

**Who Uses This Product?**
  - **Company Size:** 88% Small-Business, 13% Mid-Market



#### What Are Recent G2 Reviews of Cabrella Shipping Insurance?

**"[Easy to work with - API is a plus](https://www.g2.com/survey_responses/cabrella-shipping-insurance-review-10918886)"**

**Rating:** 5.0/5.0 stars
*— Ryan B.*

[Read full review](https://www.g2.com/survey_responses/cabrella-shipping-insurance-review-10918886)

---

**"[Best insurance company I&#39;ve worked with](https://www.g2.com/survey_responses/cabrella-shipping-insurance-review-9595527)"**

**Rating:** 5.0/5.0 stars
*— Nicholas D.*

[Read full review](https://www.g2.com/survey_responses/cabrella-shipping-insurance-review-9595527)

---


#### What Are G2 Users Discussing About Cabrella Shipping Insurance?

- [What is Cabrella Shipping Insurance used for?](https://www.g2.com/discussions/what-is-cabrella-shipping-insurance-used-for)

### 6. [Extend](https://www.g2.com/products/extend-protection-reviews/reviews)
  Extend is designed to help brands boost their profit margins and build post-purchase customer relationships that last. Our modern, AI-powered technology platform powers both product and shipping protection offerings, making it easy to integrate into any retail infrastructure. Extend’s easy and approachable customer-first experience keeps your customers using your products. We handle everything from offer merchandising and optimization to claims adjudication, so your customers are never passed off to a third-party insurance provider. Customers’ claims get resolved fast, with our automated claim intake processing 98% of claims in 90 seconds. Extend Product Protection Modern product protection resolves product issues and accidents with easy replacements and repairs. It can also drive revenue across multiple sales channels. Extend comes at no cost, so the revenue you make goes directly to your bottom line. Our merchants see a 2% lift in revenue on average. Plus, Extend keeps customers in your brand’s ecosystem. We see that customers who purchase warranties have a 4.5% repeat purchase rate. Extend Shipping Protection Modern shipping protection eliminates costs to resolve deliveries that are lost, stolen, or damaged in transit. Protect your brand by ensuring your customers have every opportunity to enjoy a working product. Extend’s no-cost platform reduces the operational overhead you need to do just that, saving you time and money. How Extend Works 1. Merchants sell proprietary protection plans at online checkout (product and shipping protection) and/or in-store, by email, over the phone, or in your mobile app (product protection). 2. If an issue arises, customers file claims with Extend’s chatbot, Kaley; Extend customer support; or merchant customer support. 3. Extend fulfills the claims with a replacement product from the original merchant or repair (product protection only) leveraging Extend’s service network or the merchant’s repair team.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 61

**Who Is the Company Behind Extend?**

- **Seller:** [Extend](https://www.g2.com/sellers/extend)
- **Year Founded:** 2019
- **HQ Location:** San Francisco, US
- **Twitter:** @helloextend (429 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/helloextend/ (303 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Retail, Automotive
  - **Company Size:** 80% Small-Business, 13% Mid-Market



#### What Are Recent G2 Reviews of Extend?

**"[An easy installing extended warranty.](https://www.g2.com/survey_responses/extend-review-7991435)"**

**Rating:** 4.0/5.0 stars
*— Mike M.*

[Read full review](https://www.g2.com/survey_responses/extend-review-7991435)

---

**"[Exceptional Product &amp; Shipping Protection Coverage](https://www.g2.com/survey_responses/extend-review-7991624)"**

**Rating:** 5.0/5.0 stars
*— Bobby S.*

[Read full review](https://www.g2.com/survey_responses/extend-review-7991624)

---


#### What Are G2 Users Discussing About Extend?

- [What is Extend used for?](https://www.g2.com/discussions/what-is-extend-used-for)

### 7. [ParcelWILL](https://www.g2.com/products/parcelwill/reviews)
  ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience &amp; business profits.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 131

**Who Is the Company Behind ParcelWILL?**

- **Seller:** [CWILL](https://www.g2.com/sellers/cwill)
- **Company Website:** https://www.cwill.com/
- **Year Founded:** 2014
- **HQ Location:** 201 Commonwealth Ct Cary, NC  27511 United States
- **LinkedIn® Page:** https://www.linkedin.com/company/channelwill/ (95 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Apparel &amp; Fashion, Retail
  - **Company Size:** 71% Small-Business, 1% Mid-Market


#### What Are ParcelWILL's Pros and Cons?

**Pros:**

- Customer Support (34 reviews)
- Setup Ease (31 reviews)
- Ease of Use (29 reviews)
- Tracking (29 reviews)
- Tracking Efficiency (28 reviews)

**Cons:**

- Expensive (9 reviews)
- Limited Customization (6 reviews)
- Tracking Issues (5 reviews)
- Inadequate Reporting (3 reviews)
- Inefficient Shipping Process (3 reviews)


### What Do G2 Reviewers Say About ParcelWILL?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **quick and helpful customer support** of ParcelWILL, enhancing their overall experience and satisfaction.
- Users highlight the **easy setup** process of Parcel Panel, appreciating guidance and user-friendly features for quick integration.
- Users commend the **ease of use** of ParcelWILL, highlighting its quick support and seamless integration into businesses.
- Users value the **seamless tracking capability** of ParcelWILL, enhancing customer experience and establishing reliability in operations.
- Users praise the **tracking efficiency** of Parcel Panel, enhancing customer trust and simplifying order management seamlessly.

**Cons:**

- Users find the service **expensive** and suggest improvements in pricing and discounts for better value.
- Users feel that the **limited customization** options for the tracking page hinder their ability to match store branding.
- Users experience **tracking issues** , including delays and incorrect carrier assignments, impacting the efficiency of the service.
- Users find the **inadequate reporting** features lacking flexibility, limiting their ability to customize insights effectively.
- Users face an **inefficient shipping process** with ParcelWILL, leading to confusion and delays in delivery management.

#### What Are Recent G2 Reviews of ParcelWILL?

**"[A highly efficient and user-friendly order tracking solution](https://www.g2.com/survey_responses/parcelwill-review-12711397)"**

**Rating:** 4.5/5.0 stars
*— Store H.*

[Read full review](https://www.g2.com/survey_responses/parcelwill-review-12711397)

---

**"[User-Friendly Order Tracking with Great Value](https://www.g2.com/survey_responses/parcelwill-review-12818075)"**

**Rating:** 4.0/5.0 stars
*— Steve G.*

[Read full review](https://www.g2.com/survey_responses/parcelwill-review-12818075)

---



### 8. [LateShipment.com](https://www.g2.com/products/lateshipment-com/reviews)
  LateShipment.com is the post-purchase operating system for e-commerce brands, B2B shippers, and 3PLs. It replaces 3–5 disconnected tools with one connected platform for delivery tracking, returns management, parcel auditing, and shipping insurance — turning post-purchase into a measurable source of revenue, cost savings, and customer loyalty. - 4,500+ e-commerce brands, B2B shippers, and 3PLs on the platform - 1,200+ integrations including FedEx, UPS, DHL, Shopify, BigCommerce, Zendesk, Freshdesk, Gorgias, Klaviyo, and ShipStation - Consolidating the post-purchase tech stack on LateShipment.com cuts tech spend by up to 60% - AI trained on 1.2B+ parcel data points — predictive, not reactive - No new workflows. No extra training. Live in under 4 hours. Track every shipment and prevent delivery failures Branded order tracking pages hosted on your domain with AI-powered product recommendations - 13+ proactive shipping notifications across email, SMS, and WhatsApp at every delivery milestone - Predictive Incident Alerts flag delays and exceptions before customers notice - Estimated delivery dates displayed at checkout to reduce cart abandonment - Multi-carrier, multi-parcel single-order tracking view across 1,600+ carriers - 72% reduction in post-purchase customer enquiries (WISMO) - 12% lift in repeat purchases from tracking page product recommendations Turn returns into retained revenue - Self-service branded returns portal embedded in your storefront — no third-party branding - Exchange-first automated workflows that push shoppers towards exchanges over refunds - Store credit incentives and bonus credit options to keep revenue in your ecosystem - Custom return policy enforcement — return windows, non-returnable items, restocking rules - 40% of returns converted into exchanges - 95% reduction in returns processing time - 80% reduction in return-related support tickets Recover money from carrier billing errors automatically 160-point automated audit across FedEx, UPS, DHL, and 1,200+ carriers - 50+ types of service failures and billing errors detected — late deliveries, DIM weight errors, duplicate charges, address correction overcharges, and more - Refund claims filed automatically with zero manual work - Expert Claim Redressal disputes and overturns carrier-denied claims—unique to LateShipment.com - Outbound and return shipment invoices both audited - Recover up to 20% of annual shipping expenses Setup in under 2 minutes. No contracts. Performance-based fee. Protect every shipment from loss, theft, and damage - Automated shipping insurance with smart rules that select coverage per shipment - Shopper opt-in at checkout or auto-coverage on the backend—both models supported - Replacement guarantee widget drives a 24% lift in checkout conversions - One-click claims management with a 99% claim approval rate - Coverage up to $2,000 per parcel across domestic and cross-border shipments - Claims integrated with Zendesk, Freshdesk, and Gorgias — no tool switching for your support team One platform. Four products. Everything connected. - One integration replaces 3–5 separate vendor contracts - Connected data flows across tracking, returns, audit, and insurance — issues diagnosed, not just reported - Multi-warehouse, multi-region, API access, and white-label for 3PLs - Unlimited users on every plan. All features unlocked. No paywalls. - White-glove onboarding with a dedicated success manager — live in 48 hours - 24/7 human support on Slack, email, and phone. No bots. - 30-day free trial. No contracts. No minimum volumes.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 9

**Who Is the Company Behind LateShipment.com?**

- **Seller:** [Lateshipment.com](https://www.g2.com/sellers/lateshipment-com)
- **Year Founded:** 2013
- **HQ Location:** Orlando, US
- **Twitter:** @LateShipment (716 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/lateshipment (52 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 89% Small-Business, 11% Mid-Market


#### What Are LateShipment.com's Pros and Cons?

**Pros:**

- Customer Support (4 reviews)
- Returns Management (4 reviews)
- Shipping Management (4 reviews)
- Customer Experience (3 reviews)
- Customer Satisfaction (3 reviews)

**Cons:**

- Expensive (1 reviews)


### What Do G2 Reviewers Say About LateShipment.com?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend the **excellent customer support** of LateShipment.com for its responsiveness and effective communication.
- Users praise the **efficient returns management** capabilities of LateShipment.com, enhancing productivity and customer experience significantly.
- Users value the **automation and analytics** of LateShipment.com, significantly enhancing their shipping management efficiency and performance tracking.
- Users praise the **exceptional customer experience** offered by LateShipment.com, enhancing communication and satisfaction throughout the shipping process.
- Users commend the **exceptional customer service** of LateShipment.com, enhancing their return process and overall experience.

**Cons:**

- Users find the **pricing steep** , making it less accessible for smaller businesses with low shipping volumes.

#### What Are Recent G2 Reviews of LateShipment.com?

**"[LateShipment.com Automates Refund Claims and Saves Time on Shipping Issues](https://www.g2.com/survey_responses/lateshipment-com-review-12461498)"**

**Rating:** 5.0/5.0 stars
*— Krishna J.*

[Read full review](https://www.g2.com/survey_responses/lateshipment-com-review-12461498)

---

**"[All-in-One Solution That Streamlined Our Post-purchase Workflows —Wish We Found It Sooner!](https://www.g2.com/survey_responses/lateshipment-com-review-11878946)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Retail*

[Read full review](https://www.g2.com/survey_responses/lateshipment-com-review-11878946)

---



### 9. [Navidium](https://www.g2.com/products/navidium/reviews)
  Navidium App is a Self-insured shipping protection platform with a built-in claims management solution.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 4

**Who Is the Company Behind Navidium?**

- **Seller:** [Navidium App](https://www.g2.com/sellers/navidium-app)
- **HQ Location:** Brooklyn, US
- **Twitter:** @navidiumapp (372 Twitter followers)
- **LinkedIn® Page:** https://linkedin.com/company/navidiumapp (4 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are Navidium's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)

**Cons:**

- Missing Features (1 reviews)


### What Do G2 Reviewers Say About Navidium?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Navidium **very easy to use** , making implementation seamless and generating additional revenue effortlessly.

**Cons:**

- Users feel that Navidium could benefit from more features, lacking some **cutting edge functionalities** to enhance their experience.

#### What Are Recent G2 Reviews of Navidium?

**"[Navidium Review](https://www.g2.com/survey_responses/navidium-review-6486637)"**

**Rating:** 5.0/5.0 stars
*— Musa N.*

[Read full review](https://www.g2.com/survey_responses/navidium-review-6486637)

---

**"[A no brainer win win situation](https://www.g2.com/survey_responses/navidium-review-5175476)"**

**Rating:** 5.0/5.0 stars
*— Danny  N.*

[Read full review](https://www.g2.com/survey_responses/navidium-review-5175476)

---


#### What Are G2 Users Discussing About Navidium?

- [What is Navidium Shipping Protection used for?](https://www.g2.com/discussions/what-is-navidium-shipping-protection-used-for)

### 10. [Shippo](https://www.g2.com/products/shippo-shippo/reviews)
  Everything you need for scalable shipping in one place, plus the best rates from top carriers. Seamlessly sync your orders from all of the top e-commerce platforms and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and FedEx. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Over 100K brands trust Shippo. Top features include: \&gt;\&gt;The end-to-end shipping platform for every business - Make shipping a seamless part of your business - connect your e-commerce platform or build our implementation-ready API directly into your workflow, fulfill orders quickly with smart defaults and configurable automations, and gain insights that help you ship smarter with analytics and reporting. \&gt;\&gt;Support every step of the way - Go with confidence thanks to our experienced customer support, implementation and success teams. We have the shipping knowledge to get you started quickly and keep you up and running consistently. \&gt;\&gt;Grow into the future with Shippo - You will only ship more tomorrow. Shippo is there for you with 99.99% uptime, a modern tech stack, and all the features you need to create a greater brand connection to your customers and scale to match your highest ambitions. Just like our 100,000+ customers, Shippo can help you grow into the future with confidence.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 76

**Who Is the Company Behind Shippo?**

- **Seller:** [Shippo](https://www.g2.com/sellers/shippo)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @goshippo
- **LinkedIn® Page:** https://www.linkedin.com/company/shippo/ (300 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner
  - **Top Industries:** Retail, Apparel &amp; Fashion
  - **Company Size:** 87% Small-Business, 12% Mid-Market


#### What Are Shippo's Pros and Cons?

**Pros:**

- Label Creation (4 reviews)
- Label Printing (4 reviews)
- Ease of Use (2 reviews)
- Easy Shipping (2 reviews)
- Ecommerce Integration (2 reviews)

**Cons:**

- Label Issues (3 reviews)
- Account Issues (2 reviews)
- Integration Issues (2 reviews)
- Order Management Issues (2 reviews)
- Carrier Limitations (1 reviews)


### What Do G2 Reviewers Say About Shippo?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of label creation** with Shippo, making multi-carrier shipping efficient and streamlined.
- Users love the **ease of setting up Shippo&#39;s label printing** , quickly getting started with efficient multi-carrier shipping.
- Users love the **ease of use** with Shippo, enabling quick setup and efficient management of shipping labels.
- Users benefit from **easy shipping** with Shippo, enjoying efficient label printing and multi-carrier management for their orders.
- Users value the **seamless ecommerce integration** of Shippo, enhancing efficiency across multiple shipping platforms for small businesses.

**Cons:**

- Users report **label issues** causing confusion and extra work, particularly with billing and integration challenges.
- Users face **account closure issues** requiring selfies for verification, raising concerns about integration into their systems.
- Users face **integration issues** with Shippo, especially regarding account verification and webhook reliability complications.
- Users report **order management issues** with Shippo, including account closures and confusing navigation within the platform.
- Users note **carrier limitations** , feeling support for regional couriers and shipment management could be more flexible.

#### What Are Recent G2 Reviews of Shippo?

**"[All-in-One Order Snapshot Makes Shipping Labels Fast and Easy](https://www.g2.com/survey_responses/shippo-review-12246098)"**

**Rating:** 4.5/5.0 stars
*— Tom l.*

[Read full review](https://www.g2.com/survey_responses/shippo-review-12246098)

---

**"[So easy to use- easy setup, navigation and always works- saving me time and money!](https://www.g2.com/survey_responses/shippo-review-8010380)"**

**Rating:** 5.0/5.0 stars
*— Brian F.*

[Read full review](https://www.g2.com/survey_responses/shippo-review-8010380)

---


#### What Are G2 Users Discussing About Shippo?

- [Does Shippo have a monthly fee?](https://www.g2.com/discussions/does-shippo-have-a-monthly-fee)
- [Why is Shippo cheaper?](https://www.g2.com/discussions/why-is-shippo-cheaper)
- [What is better Shippo or ShipStation?](https://www.g2.com/discussions/what-is-better-shippo-or-shipstation)
- [What is Shippo used for?](https://www.g2.com/discussions/what-is-shippo-used-for)

### 11. [ShipTection Shipping Protection](https://www.g2.com/products/shiptection-shipping-protection/reviews)
  ShipTection is a Shopify app that allows you to easily offer shipping insurance to your customers at checkout. Customers purchasing shipping protection have peace of mind knowing that they&#39;re covered if an item is lost, damaged, or stolen. As a merchant, you generate additional revenue and reduce your shipping liability. Key Features: B2B ShipTection: ShipTection also offers B2B ShipTection which allows merchants to purchase shipping insurance if a customer didn&#39;t purchase it at checkout. Claims Dashboard: Monitor and manage claim statuses in real time with our easy-to-use Claims Dashboard. Seamless Integration: ShipTection works with all Shopify themes and can be installed and live in under 10 minutes.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2

**Who Is the Company Behind ShipTection Shipping Protection?**

- **Seller:** [ShipTection](https://www.g2.com/sellers/shiptection)
- **HQ Location:** Orlando, FL
- **LinkedIn® Page:** https://www.linkedin.com/company/shiptection/ (1 employees on LinkedIn®)
- **Ownership:** RevUp Technology LLC

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of ShipTection Shipping Protection?

**"[Lower Premiums, Better Revenue Share, and Lightning-Fast Support](https://www.g2.com/survey_responses/shiptection-shipping-protection-review-12209774)"**

**Rating:** 5.0/5.0 stars
*— Brian R.*

[Read full review](https://www.g2.com/survey_responses/shiptection-shipping-protection-review-12209774)

---

**"[ShipTection Has Our Back—Customers Taken Care Of and Profits Shared](https://www.g2.com/survey_responses/shiptection-shipping-protection-review-12213592)"**

**Rating:** 5.0/5.0 stars
*— Corey P.*

[Read full review](https://www.g2.com/survey_responses/shiptection-shipping-protection-review-12213592)

---



### 12. [Corso](https://www.g2.com/products/corso/reviews)
  Corso was designed to help DTC brands manage their post-purchase experience in a sustainable way. We are an experienced and motivated band of top performers, here to do some good in a world that needs it, while infusing fun in spaces that crave it. When mindful DTC brands or concerned consumers turn to Corso, they know that we have them more than covered. Corso allows merchants to streamline their post-purchase experience by offering Green Shipping Protection™ to their customers as a white-glove service. Corso calculates customers&#39; carbon footprint and the cost to offset it at checkout. For about 2% of the order total, customers can opt in to have 100% of carbon emissions associated with the order offset, and the order will be fully protected against theft, damage, and carrier mishandling. Carbon offset funds will be contributed to carefully selected projects in partnership with Cool Effect, a nonprofit whose projects are 100% scientifically verified and ethically proven. At its core, Corso is about understanding the human experience and it&#39;s about taking care of people through intentional interactions throughout the e-commerce journey.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1

**Who Is the Company Behind Corso?**

- **Seller:** [Corso](https://www.g2.com/sellers/corso)
- **Year Founded:** 2011
- **HQ Location:** Birmingham, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/corso (74 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 200% Mid-Market



#### What Are Recent G2 Reviews of Corso?

**"[Verifiably further developed consumer loyalty](https://www.g2.com/survey_responses/corso-review-9838223)"**

**Rating:** 4.5/5.0 stars
*— Kamal A.*

[Read full review](https://www.g2.com/survey_responses/corso-review-9838223)

---



### 13. [LABL](https://www.g2.com/products/labl/reviews)
  LABLis a shipping &amp; order management tool built to save e-commerce retailers on time and money spent shipping their products. Designed to streamline the order fulfillment process, LABL&#39;s software offers a vast number of integrations that allow you to synchronize your business with the most popular sales channels, shopping carts, warehouse management systems, and parcel shipping carriers. Our multi-carrier shipping APIs can be used alone or together into an existing application or service and can be used in conjunction with our cloud shipping &amp; order management solution.


  **Average Rating:** 2.5/5.0
  **Total Reviews:** 2

**Who Is the Company Behind LABL?**

- **Seller:** [LABL](https://www.g2.com/sellers/labl)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of LABL?

**"[CastleFlexx.com now uses LABL and, its WAY Better than ROUTE and they rev share!](https://www.g2.com/survey_responses/labl-review-8002667)"**

**Rating:** 5.0/5.0 stars
*— Castle F.*

[Read full review](https://www.g2.com/survey_responses/labl-review-8002667)

---


#### What Are G2 Users Discussing About LABL?

- [What is SmartShyp used for?](https://www.g2.com/discussions/what-is-smartshyp-used-for)

### 14. [OrderProtection.com](https://www.g2.com/products/orderprotection-com/reviews)
  Order Protection helps brands provide exceptional customer support and quick resolutions to shipping issues. Customers can easily add order protection to their cart or during checkout, and if any issues arise, our 24/7 support team resolves them in less than an hour, with approved claims receiving a refund or reshipment. From theft and damage to lost or missing packages and much more, we&#39;ve got you covered. Our product was designed with one goal in mind: to relieve brands of the time-consuming, complex process of providing support and resolutions for shipping issues. So focus on your business while we take care of the shipping issues, and rest easy knowing your customers&#39; shipping experience is in good hands.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1

**Who Is the Company Behind OrderProtection.com?**

- **Seller:** [OrderProtection.com](https://www.g2.com/sellers/orderprotection-com)
- **HQ Location:** Lehi, US
- **LinkedIn® Page:** https://www.linkedin.com/company/orderprotection/ (28 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of OrderProtection.com?

**"[Integration to my current shopping cart](https://www.g2.com/survey_responses/orderprotection-com-review-10183530)"**

**Rating:** 4.5/5.0 stars
*— Lam H.*

[Read full review](https://www.g2.com/survey_responses/orderprotection-com-review-10183530)

---



### 15. [Inventoryy](https://www.g2.com/products/inventoryy/reviews)
  Inventoryy is an all-in-one inventory management software for wholesalers, retailers and online sellers. Easily manage all your purchase orders, invoices, and inventory levels. Streamline your business by bringing your vendors, customers, and products together. Assign bin locations and manage your products across multiple warehouses. Easily create transfer orders and see stock levels based on location. Integrate all your marketplaces, retail stores, and warehouses in one place. Easily sync orders, pricing, and quantity of items without switching platforms. Track your manufacturing, repair operations, and labor with 100% accuracy. Prioritize your production operations based on material availability and manage all your employees on the shop floor. Access discounted pricing from USPS, DHL, and UPS to print discounted shipping labels up to 78% off. Insure all packages, create international customs forms, and generate “end of the day” scan forms. Create custom barcodes with product information to identify specific products. Seamlessly generate batch invoices and scan any barcode to see the cost, sale price, and product details. Bring in-depth analytics and real-time data to the forefront of your inventory planning. Use historical data and pricing to predict future sales and prevent overstocking.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind Inventoryy?**

- **Seller:** [Inventoryy](https://www.g2.com/sellers/inventoryy)
- **Year Founded:** 2023
- **HQ Location:** Irvine, US
- **LinkedIn® Page:** https://www.linkedin.com/company/inventoryysoftware/ (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Inventoryy?

**"[Absolute Game Changer!](https://www.g2.com/survey_responses/inventoryy-review-9906779)"**

**Rating:** 5.0/5.0 stars
*— Gaither R.*

[Read full review](https://www.g2.com/survey_responses/inventoryy-review-9906779)

---



### 16. [MonkProtect](https://www.g2.com/products/monkprotect/reviews)
  MonkProtect is a comprehensive post-purchase solution designed to enhance the eCommerce experience by safeguarding shipments and streamlining issue resolution. By integrating seamlessly with online stores, MonkProtect offers delivery protection, branded tracking pages, and an automated claims portal, ensuring both merchants and customers enjoy a secure and efficient order fulfillment process. Key Features and Functionality: - Delivery Protection: Customers can opt for shipping protection during checkout, covering potential issues like lost, damaged, or stolen packages. This feature reduces customer friction and adds an extra layer of peace of mind. - Branded Tracking Page: MonkProtect provides customizable tracking pages that keep customers engaged with the brand post-purchase. These pages can be personalized with promotional content, enhancing brand visibility and encouraging repeat purchases. - Automated Claims Portal: The platform offers an easy-to-use portal where customers can self-report order issues. Claims are automatically processed for review and approval, allowing merchants to choose between auto-reshipment or issuing a refund. Primary Value and Solutions Provided: MonkProtect addresses common challenges in the eCommerce post-purchase phase by: - Enhancing Customer Satisfaction: By offering delivery protection and efficient claims processing, customers experience fewer frustrations related to order issues, leading to higher satisfaction and loyalty. - Increasing Revenue Streams: The optional delivery protection service can generate additional income for merchants, as customers are willing to pay a small fee for added security. - Boosting Brand Credibility: Providing a seamless and secure post-purchase experience builds trust and strengthens the merchant&#39;s reputation, encouraging repeat business and positive reviews. By implementing MonkProtect, eCommerce businesses can transform their post-purchase processes, ensuring timely and secure deliveries while minimizing operational burdens and enhancing overall customer experience.



**Who Is the Company Behind MonkProtect?**

- **Seller:** [MonkProtect](https://www.g2.com/sellers/monkprotect)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/showcase/monkprotect/about/ (2 employees on LinkedIn®)






### 17. [shipAssured](https://www.g2.com/products/shipassured/reviews)
  Falvey Shippers Insurance offers one-click shipping insurance for the total value of parcel or freight shipments sent through any carrier worldwide, and integrates seamlessly into your company’s order management or shipping software. With the click of a button on your existing shipping form, shippers of all sizes and types can save up to 90% on their current insurance rates through the carrier. Our turnkey system integration enables you to instantly quote and bind door-to-door insurance coverage catered to each shipment, and for the entire value of the goods—providing you and your customers with peace of mind, and insulating you from risk created by insufficient and unreliable liability coverages offered through the carrier. Do not get stuck footing the bill if a shipment is lost, damaged or spoiled in-transit. Protect your reputation and customer relationships with fast, easy and reliable shipping insurance through FSI. We know that when incidents occur, full-value shipping insurance isn’t optional, it’s essential. SEAMLESS INTEGRATION WITH YOUR EXISTING SHIPPING SOFTWARE Whether you use a TMS, VMS, WMS, or eCommerce platform to manage shipments, our software integration is designed to be flexible enough to work with any configuration you might currently have in place—from major third party solutions to proprietary software designed specifically for your business. With just one click you can generate a comprehensive custom policy that covers shipments instantly, all without leaving your shipping software. Our plug-and-play shipping insurance widget is installed right alongside your shipping form, so you can avoid the hassle of re-keying data multiple times across multiple views or platforms. Our API handshake makes setup and integration with your current shipping software fast and easy. In order to ensure that the process goes smoothly, FSI offers complete, 24-hour technical support free of charge to our customers.



**Who Is the Company Behind shipAssured?**

- **Seller:** [Falvey Shippers Insurance](https://www.g2.com/sellers/falvey-shippers-insurance)
- **Year Founded:** 2009
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/falvey-shippers-insurance/ (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market





### 18. [ShipMonk](https://www.g2.com/products/shipmonk/reviews)
  ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our &#39;merchant-first&#39; core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated &#39;mom &amp; pop&#39; support at a global scale, and refreshingly transparent pricing, it&#39;s no wonder we&#39;ve earned a spot on the Inc. 5000 for seven years running. We&#39;re not just keeping up with the future of fulfillment—we&#39;re building it.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 42

**Who Is the Company Behind ShipMonk?**

- **Seller:** [ShipMonk](https://www.g2.com/sellers/shipmonk)
- **Year Founded:** 2014
- **HQ Location:**   201 NW 22nd Ave Suite 100, Fort Lauderdale, FL 33311
- **Twitter:** @TheShipMonk (661 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10367397/ (1,279 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 86% Small-Business, 10% Mid-Market


#### What Are ShipMonk's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Easy Access (1 reviews)
- Easy Setup (1 reviews)
- Interface Design (1 reviews)
- Navigation Ease (1 reviews)



### What Do G2 Reviewers Say About ShipMonk?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of ShipMonk, enjoying its straightforward navigation and simple setup process.
- Users appreciate the **easy access** provided by ShipMonk, finding the interface intuitive and information readily available.
- Users appreciate the **easy setup** of ShipMonk, allowing a quick and hassle-free start to their experience.
- Users appreciate the **ease of use** in ShipMonk&#39;s interface, simplifying navigation and order management.
- Users appreciate the **navigation ease** of ShipMonk, finding it simple to access information and manage orders.


#### What Are Recent G2 Reviews of ShipMonk?

**"[Happiness Engineer - is KEY](https://www.g2.com/survey_responses/shipmonk-review-9544264)"**

**Rating:** 4.5/5.0 stars
*— Chelsea .*

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-9544264)

---

**"[Effortless Shipping Management with ShipMonk](https://www.g2.com/survey_responses/shipmonk-review-12064322)"**

**Rating:** 5.0/5.0 stars
*— Heather T.*

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-12064322)

---



### 19. [Shipped Suite](https://www.g2.com/products/shipped-suite/reviews)
  Invisible Commerce helps merchants capture more value per transaction



**Who Is the Company Behind Shipped Suite?**

- **Seller:** [Invisible Commerce](https://www.g2.com/sellers/invisible-commerce)
- **Year Founded:** 2020
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/invisible-commerce/about/ (2 employees on LinkedIn®)






### 20. [U-PIC Shipping Insurance](https://www.g2.com/products/u-pic-shipping-insurance/reviews)
  Shipping insurance, simplified. Smarter coverage, seamless integration, and technology that protects your bottom line.



**Who Is the Company Behind U-PIC Shipping Insurance?**

- **Seller:** [U-PIC Insurance Services](https://www.g2.com/sellers/u-pic-insurance-services)
- **Year Founded:** 1989
- **HQ Location:** Westlake Village, US
- **LinkedIn® Page:** https://www.linkedin.com/company/u-pic-shipping-insurance (21 employees on LinkedIn®)






### 21. [XCover Go](https://www.g2.com/products/xcover-go/reviews)
  XCover Go is an innovative application designed to empower small-to-medium-sized e-commerce businesses by enabling them to offer price-optimized warranty and shipping protection directly to their global customers. This seamless integration not only enhances the customer shopping experience but also provides merchants with a lucrative opportunity to increase their average order value (AOV and customer lifetime value (CLTV. By embedding protection services into the online purchasing process, XCover Go helps businesses build trust and loyalty among their clientele. Key Features and Functionality: - High Commission Rates: Merchants can earn up to 80% commission on warranty sales, positioning XCover Go as an industry leader in profit-sharing for protection services. - Comprehensive End-to-End Servicing: The app manages the entire process, from policy issuance to claims resolution, ensuring a swift and hassle-free experience for both merchants and customers. - Global Reach with Price Optimization: XCover Go offers tailored warranties and shipping protection to customers worldwide, all from a single, user-friendly application. - Seamless Integration with Leading E-Commerce Platforms: The app is compatible with major platforms such as Shopify and BigCommerce, with plans to expand to others like Salesforce Commerce Cloud and Magento. Primary Value and User Solutions: XCover Go addresses a significant gap in the e-commerce market by enabling merchants to offer embedded protection services that consumers increasingly expect. Studies indicate that 60% of consumers would purchase insurance or warranties from their e-commerce retailer if offered during the online shopping experience. By integrating XCover Go, merchants can meet this demand, thereby enhancing customer satisfaction and driving higher sales. Additionally, the app&#39;s comprehensive servicing reduces the administrative burden on merchants, allowing them to focus on core business operations while providing added value to their customers.



**Who Is the Company Behind XCover Go?**

- **Seller:** [Cover Genius](https://www.g2.com/sellers/cover-genius)
- **Year Founded:** 2014
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/cover-genius (521 employees on LinkedIn®)







    ## What Is Shipping Insurance Software?
  [Inventory Management Software](https://www.g2.com/categories/inventory-management)

  
    
