Descartes Finale Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the responsive customer support of Finale Inventory, appreciating quick answers and ongoing guidance. (2 mentions)

Users find Finale Inventory's helpful support and extensive integrations make it easy to implement and use. (2 mentions)

Users find the easy access to support and resources in Finale Inventory greatly enhances their experience and usability. (1 mentions)

Users value the easy integrations of Descartes Finale Inventory, enhancing their experience with seamless connectivity and support. (1 mentions)

Users value the forecasting accuracy of Descartes Finale Inventory, benefiting from effective reporting and quick support. (1 mentions)

Users note that some new features may have software bugs needing additional testing before being fully implemented. (1 mentions)

Top Pros or Advantages of Descartes Finale

1. Customer Support

Users value the responsive customer support of Finale Inventory, appreciating quick answers and ongoing guidance.

See 2 mentions

See Related User Reviews

Michael W.

Small-Business (50 or fewer emp.)

5.0/5

"Best Inventory Solution for our company"

What do you like about Descartes Finale?

Reporting is where Finale Inventory shines. More integrations than I would ever need, with the ability to add a new one. Very easy to use, with clearl

Jordan L.

Small-Business (50 or fewer emp.)

5.0/5

"Best WMS for eCommerce!"

What do you like about Descartes Finale?

The software is fantastic, but the best thing is the customer service! Fast, responsive, excellent, professional -- always willing and able to help!

2. Helpful

Users find Finale Inventory's helpful support and extensive integrations make it easy to implement and use.

See 2 mentions

See Related User Reviews

Michael W.

Small-Business (50 or fewer emp.)

5.0/5

"Best Inventory Solution for our company"

What do you like about Descartes Finale?

Reporting is where Finale Inventory shines. More integrations than I would ever need, with the ability to add a new one. Very easy to use, with clearl

Jordan L.

Small-Business (50 or fewer emp.)

5.0/5

"Best WMS for eCommerce!"

What do you like about Descartes Finale?

The software is fantastic, but the best thing is the customer service! Fast, responsive, excellent, professional -- always willing and able to help!

3. Easy Access

Users find the easy access to support and resources in Finale Inventory greatly enhances their experience and usability.

See 1 mentions

See Related User Reviews

Michael W.

Small-Business (50 or fewer emp.)

5.0/5

"Best Inventory Solution for our company"

What do you like about Descartes Finale?

Reporting is where Finale Inventory shines. More integrations than I would ever need, with the ability to add a new one. Very easy to use, with clearl

4. Easy Integrations

Users value the easy integrations of Descartes Finale Inventory, enhancing their experience with seamless connectivity and support.

See 1 mentions

See Related User Reviews

Michael W.

Small-Business (50 or fewer emp.)

5.0/5

"Best Inventory Solution for our company"

What do you like about Descartes Finale?

Reporting is where Finale Inventory shines. More integrations than I would ever need, with the ability to add a new one. Very easy to use, with clearl

5. Forecasting Accuracy

Users value the forecasting accuracy of Descartes Finale Inventory, benefiting from effective reporting and quick support.

See 1 mentions

See Related User Reviews

Michael W.

Small-Business (50 or fewer emp.)

5.0/5

"Best Inventory Solution for our company"

What do you like about Descartes Finale?

Reporting is where Finale Inventory shines. More integrations than I would ever need, with the ability to add a new one. Very easy to use, with clearl

Top Cons or Disadvantages of Descartes Finale

1. Software Bugs

Users note that some new features may have software bugs needing additional testing before being fully implemented.

See 1 mentions

See Related User Reviews

Jordan L.

Small-Business (50 or fewer emp.)

5.0/5

"Best WMS for eCommerce!"

What do you dislike about Descartes Finale?

There is very little we dislike about Finale -- it's just great software. Some of the new features needs extra testing before full rollout, but that's

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Sydney S.

Small-Business (50 or fewer emp.)

10/7/2026

"Great Past Sales Metrics!"

4/5

What do you like best about Descartes Finale?

I like the metrics for past sales on products Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

I dislike that the customizations are limited on workflows or templates Review collected by and hosted on G2.com.

Response from Joylyn Ortiz of Descartes Finale

edit

Hi Sydney - Thanks for taking the time to leave a review. I appreciate that you included both positive feedback and an area to improve.

Would you be willing to get on a conference call to share details about the customizations you would like? If so, please email: Mike Kroeger. We would appreciate if you could walk us through your use case. We can explore a solution or capture the feature request to feed into our product roadmap.

Michael W.

Operations Manager

Small-Business (50 or fewer emp.)

4/23/2025

"Best Inventory Solution for our company"

5/5

What do you like best about Descartes Finale?

Reporting is where Finale Inventory shines. More integrations than I would ever need, with the ability to add a new one. Very easy to use, with clearly labeled & well-organized menu items. Getting started, I had questions. My questions were answered really quickly by the founder of the company. My phone calls are answered. Easy to implement, with guidance apparently for as long as needed. Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

A difficult question is what I dislike about Finale Inventory. There are features that I don't use, but there are no features that I do use that I have any qualms about. Review collected by and hosted on G2.com.

What problems is Descartes Finale solving and how is that benefiting you?

I look at stock levels on a daily basis, and easily create Purchase Orders from the same software. Inventory levels are adjusted as soon as product is received, and as soon as it's picked for an order. I can see what's on hand, what's on order, and even how many days' worth of product I have. Stock levels take BOMs into account. That's huge. Product Lookups are simple to create and link. There's also the ability to create Custom Fields. Finale barcoding makes life in a warehouse much easier. Review collected by and hosted on G2.com.

Jordan L.

Extended Education Instructor

Higher Education

Small-Business (50 or fewer emp.)

11/21/2024

"Best WMS for eCommerce!"

5/5

What do you like best about Descartes Finale?

The software is fantastic, but the best thing is the customer service! Fast, responsive, excellent, professional -- always willing and able to help! Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

There is very little we dislike about Finale -- it's just great software. Some of the new features needs extra testing before full rollout, but that's about it. It's fantastic software. Review collected by and hosted on G2.com.

narasimha rao Y.

RODUCTION PLANNING & CONTROL

Small-Business (50 or fewer emp.)

8/12/2023

"Streamlining Inventory Excellence: Navigating Efficiency with Finale Inventory"

5/5

What do you like best about Descartes Finale?

I found this software easy to use as I used this very easily on my first day Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

we cant use this software in the Mobile app and it cat use for all activities in mobile app Review collected by and hosted on G2.com.

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

4/22/2024

"Finale is an easy choice for our inventory management."

5/5

What do you like best about Descartes Finale?

Finale has proven to be a easy intuitive way to manage our inventory. Using the barcoding and scanners we have streamlined our processes. We use finale for every step, from ordering our products to stocking, picking, packing and shipping out our sales orders. It also has robust, customizable reporting that has been extremely helpful. Additionally, Finale's customer support has proven to be extremely responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

We've had no issues with finale. Outages are extremely rare and their team is quick to implement fixes. Finale has allowed us to lock down our inventory processes. Review collected by and hosted on G2.com.

Sanjeeva U.

Small-Business (50 or fewer emp.)

11/22/2023

"User-friendly system"

4/5

What do you like best about Descartes Finale?

Stock history,

It is easy to handle stock history and generate reports. Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

Stock Take,

It is not easy to take stock. There are so many steps to follow. Review collected by and hosted on G2.com.

Ana Z.

Sales

Small-Business (50 or fewer emp.)

7/31/2023

"Finale plays a critical role in the accuracy of our inventory"

5/5

What do you like best about Descartes Finale?

Finale makes it easy to get a clear picture of what product we have in stock, on order, or are out of. Being able to move inventory around or correct errors with a few clicks saves us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

Invoicing and financial reporting has improved somewhat since we began using the program in 2016, but it would be nice to be able to replace our current invoicing program with Finale. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

12/29/2023

"The best inventory management tool for multichannel ecommerce"

5/5

What do you like best about Descartes Finale?

I've been using Finale for about 3 years and with 2 different businesses of varying SKU complexity. They integrated seamlessly with Amazon, Shopify, and Ebay. The average cost features and customizable reporting make my life so much easier. Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

The FBA integration needs some improvement but there's constantly making improvements and I expect to see that improved soon. Review collected by and hosted on G2.com.

Ryan H.

Small-Business (50 or fewer emp.)

8/20/2023

"Finale a great inventory option"

4.5/5

What do you like best about Descartes Finale?

figuring out what and when to re-order with email alerts below threshold Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

some items you use to make other items don't have or get use velocity Review collected by and hosted on G2.com.

Ken S.

Owner

Small-Business (50 or fewer emp.)

5/11/2023

"Great Product - Excellent Customer Service"

5/5

What do you like best about Descartes Finale?

They offer a complete inventory solution with integrations to all the software I need. Their customer service is world-class. They are quick to help and all the customer service people are very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Descartes Finale?

Nothing really. Like everything else there is a learning curve. Review collected by and hosted on G2.com.