Top Free AI Customer Support Agents Software - Page 5

How Many AI Customer Support Agents Software Products Does G2 Track?

Total Products under this Category: 980

Category Stats (Oct 2026)

  • Average Rating: 4.68/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Flowcall (+3.35%) - Among all products in this category, Flowcall recorded the largest rating increase compared to last month

Last updated: October 20, 2026

How Does G2 Rank AI Customer Support Agents Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 85,100+ Authentic Reviews
  • 980+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Customer Support Agents Software

G2 Grid® for AI Customer Support Agents Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Fin, Jotform AI Agents, HubSpot Service Hub, Zendesk for Customer Service, Genesys Cloud CX, Retell AI, and Zoho Desk.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-customer-support-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=hubspot-service-hub&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=retell-ai&focus%5B%5D=zoho-desk)

Kommunicate

Kommunicate is a no-code, AI-powered customer service automation platform. Kommunicate helps businesses of all sizes automate customer service across websites, mobile apps, WhatsApp, email, voice, and all major messaging platforms with AI agents, AI chatbots, and shared inbox. Trusted by AI-first customer service teams at startups and enterprises alike, Kommunicate is recognized for its ease of use and scalability. Organizations like Rakuten, Crunch, Amgen, and Bridgestone have automated more than 80% of their repetitive customer queries with Kommunicate’s AI agents. These agents are trained on custom data to respond in a human-like way while maintaining the organization’s brand tone, ensuring consistency across web, mobile apps, WhatsApp, and all major messaging platforms.

Average Rating: 4.7/5.0

Total Reviews: 26

Who Is the Company Behind Kommunicate?

Who Uses This Product?

  • Company Size: 86% Small, 7% Large

What Do G2 Reviewers Say About Kommunicate?

AI-generated summary from verified user reviews

Pros
  • Users value the 24/7 support from Kommunicate, noting its exceptional responsiveness and proactive assistance for any inquiries.
  • Users appreciate the efficient automation of Kommunicate, enabling management of high inquiry volumes with ease and speed.
  • Users commend the responsive customer support of Kommunicate, ensuring quick help whenever needed.
  • Users find Kommunicate easy to use, appreciating its intuitive setup and seamless integration with existing systems.
  • Users value the seamless API integration of Kommunicate, enhancing inquiry management and response automation across global audiences.
Cons
  • Users report occasional buggy behavior of the bot and less responsiveness in the mobile app, hoping for future improvements.
  • Users face an initial learning curve with advanced configurations, though support helps ease the transition.
  • Users have noted the initial limited features of Kommunicate's dashboard, although improvements have been made since then.
  • Users often find performance issues with the bot and mobile app, impacting overall responsiveness and experience.
  • Users express frustration with poor customer support, which hinders effective use of Kommunicate despite its features.

What Are Recent G2 Reviews of Kommunicate?

What Are G2 Users Discussing About Kommunicate?

LiveAgent

LiveAgent is an AI help desk: AI agents answer chats and work on tickets alongside your team, in one inbox for email and live chat, plus calls and social messages from the Team plan. Every plan includes AI with no per-resolution fees. From $15 per agent per month billed annually, with a 30-day free trial and no credit card required. LiveAgent ranks #3 of 9 CX agents in G2's AI Agent Evaluation, with 195 of 230 points. It is made by Quality Unit, founded in 2004. AI in every plan Every plan has the same AI features; plans differ in how many AI agents you can run (1, 5, 50 or unlimited). AI runs on your own account with the provider you choose (OpenAI, Anthropic, Google Gemini or FlowHunt), and the provider bills you directly. LiveAgent adds no per-resolution fees and no token markup. The AI Chatbot currently runs on FlowHunt. • AI Agents that work on and distribute tickets • AI Chatbot for your website • AI Answer Assistant that drafts and improves agent replies • AI ticket summaries • Transcription of live and recorded calls • Built-in MCP server to connect external AI tools such as Claude (Business and Enterprise) One inbox for email, chat, phone and social LiveAgent brings email tickets, live chat, calls and social messages into one shared inbox. Every plan includes email ticketing, live chat, contact forms, a customer portal, a knowledge base and Android and iOS apps. From the Team plan you add a call center (inbound and outbound calls, IVR, queues and call recording, with your own SIP provider), video calls, and Facebook Messenger, WhatsApp, Viber, Telegram and X posts and mentions. Get started without starting over Migration from Zendesk, Freshdesk, Freshservice, Help Scout, Intercom, Jira or Kayako is free where a built-in migration plugin exists, and our support team answers your setup questions by live chat or ticket. No contract, no setup fee, cancel any time. Pay monthly or save up to 21% with annual billing. Your data, your region Choose where your data lives at sign-up: Europe (Frankfurt), the US (Northern Virginia) or Asia (Singapore). 2-step verification is available on every plan, single sign-on (Google, Microsoft, Facebook, Okta) from Team, and an audit log from Business. Connects with your stack Slack, Shopify, GitHub, Google Analytics 4, Salesforce, Pipedrive, Jira, Zapier, Microsoft and Google email accounts, FlowHunt, plus a REST API. Start your 30-day free trial at liveagent.com, no credit card required.

Average Rating: 4.5/5.0

Total Reviews: 1,481

Who Is the Company Behind LiveAgent?

  • Seller: QualityUnit
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Bratislava, Slovakia
  • Twitter: @qualityunit
    480 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 29% Medium

What Do G2 Reviewers Say About LiveAgent?

AI-generated summary from verified user reviews

Pros
  • Users find LiveAgent's ease of use exceptional, simplifying communication management and enhancing overall efficiency.
  • Users value the ease of use and feature-richness of LiveAgent, enhancing productivity and customer engagement seamlessly.
  • Users appreciate the centralized customer communication of LiveAgent, enhancing engagement and improving overall customer experience.
  • Users value the ease of use in LiveAgent, enhancing organization and improving customer communication across multiple channels.
  • Users praise LiveAgent for its efficiency, enabling fast ticket routing and centralized customer communication, enhancing productivity.
Cons
  • Users find the learning curve steep, requiring significant training to navigate LiveAgent's powerful features effectively.
  • Users note missing features in LiveAgent, including poor mobile performance and lack of customization options.
  • Users find the user interface not intuitive, leading to disappointment and difficulty in navigation and functionality.
  • Users note a steep learning curve in mastering LiveAgent, requiring substantial training for optimal usage.
  • Users express concerns about integration issues with LiveAgent, specifically regarding email, telephony, and automation with Magento.

What Are Recent G2 Reviews of LiveAgent?

What Are G2 Users Discussing About LiveAgent?

Minimal

Minimal AI is a YC-backed AI customer support platform built for ecommerce brands. Unlike generic chatbots or SaaS-first helpdesk tools, Minimal AI is designed from the ground up around the complexity of ecommerce support: fragmented tech stacks, high ticket volumes, multilingual customers, and real-time operational data like orders, returns, shipments, and subscriptions. How it works: Minimal AI deploys AI Agents that resolve support tickets end-to-end across every customer channel. Setup takes one hour. You connect your helpdesk and ecommerce tools, then train the AI in plain natural language through the AI Manager. No developers. No complex configuration. The AI Manager handles everything, continuously learning from feedback to improve automation over time. What it automates: Minimal AI resolves the full range of ecommerce support requests: order status, returns and refunds, cancellations, subscription changes, product questions, and review responses. The AI Agents can take direct action across your systems. Cancelling a Shopify order, generating a Returnista return form, blocking a shipment in Monta, upgrading a subscription in Firmhouse. All without a human in the loop, and all following your exact business rules. Integrations: Minimal AI connects natively with major helpdesks (Zendesk, Freshdesk, Gorgias, Trengo, CM.com, Omnidesk) and ecommerce platforms (Shopify, Magento, BigCommerce, Lightspeed). It also integrates with logistics and fulfilment tools including Monta, Sendcloud, Returnista, Returnless, Channable, Picqer, and ActiveAnts, as well as subscription platforms like Firmhouse and Juo. As of May 2026, Minimal AI integrates with 120+ platforms. Results customers see: Up to 90% of tickets resolved automatically 80% lower cost per ticket 5x more tickets handled per agent Response times under 2 minutes, 24/7 93% customer satisfaction scores Customers like ETQ hit 88% automation on day one. Proforto resolves 85% of inquiries with AI. Cloudpillo handles 81% of tickets automatically while increasing conversion. Boombrush runs 93% of support on autopilot. Who it's for: Ecommerce brands of any size that want to scale support without growing headcount. Especially well-suited for mid-market and enterprise brands operating across multiple markets, languages, and channels in Europe and beyond. Backed by Y Combinator. Headquartered in Amsterdam and San Francisco.

Average Rating: 4.7/5.0

Total Reviews: 5

Who Is the Company Behind Minimal?

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Are Recent G2 Reviews of Minimal?

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MyOperator

MyOperator is a Business AI Communication Platform that helps businesses manage customer conversations across Calls, WhatsApp, and AI agents from a single unified platform. Built on CPaaS infrastructure, it combines the WhatsApp Business API, cloud telephony, conversational AI, and workflow automation to help businesses automate repetitive customer interactions, so their teams can focus on high-value conversations. Trusted by 12,000+ businesses, including Amazon, Apollo, Domino’s, TCS, and Razorpay, MyOperator has powered over 2.5 billion customer conversations across 14+ years, and is defining the Business AI Operator category in India. Most communication tools solve one problem at a time. MyOperator works differently: calls, WhatsApp, and AI agents share context on one platform, giving businesses a single view of every customer interaction regardless of its channel of origin. This shows up across four core areas: ☑️ AI voice agents: These agents pick up your inbound and outbound calls, handle the routine FAQs, qualify leads over the phone, and book appointments without a human intervention. ☑️ AI chat agents: Live agents on WhatsApp and web chat, answering product questions, qualifying inbound enquiries, and booking appointments around the clock. ☑️ WhatsApp Business API: Every WhatsApp conversation runs through one shared inbox instead of scattered personal numbers. Follow-ups happen automatically, so no lead goes cold while your team is busy elsewhere. ☑️ Cloud telephony & IVR: Every call gets routed to the right team instantly based on the caller's intent. Your team gets access to call transcripts, recordings, and full customer context with tailored reports and call analytics. ☑️ Unified analytics & reporting: All your calls, WhatsApp conversations, and AI agent activity show up on one dashboard instead of five different reports. You get to make decisions based on real numbers, not scattered guesswork. From healthcare and education to real estate, ecommerce, and financial services, MyOperator powers high-volume customer communication with with ISO 27001-certified enterprise-grade security, dedicated implementation & support, and API-driven architecture built for reliability at any scale, helping businesses respond faster, convert more, and grow without adding complexity.

Average Rating: 4.1/5.0

Total Reviews: 68

Who Is the Company Behind MyOperator?

  • Seller: MyOperator
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Noida, Uttar Pradesh
  • Twitter: @MyOperator
    1,797 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    318 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Education Management, Consumer Services
  • Company Size: 48% Small, 42% Medium

What Do G2 Reviewers Say About MyOperator?

AI-generated summary from verified user reviews

Pros
  • Users commend the excellent customer support provided by MyOperator, ensuring effective and proactive assistance.
  • Users appreciate the helpful AI chatbot and excellent account manager support, enhancing overall user experience and efficiency.
  • Users commend the ease of use of MyOperator, highlighting its simple implementation and user-friendly features.
  • Users highlight the easy setup of MyOperator, appreciating its smooth onboarding and user-friendly interface.
  • Users value the excellent staff support from MyOperator, appreciating proactive assistance and detailed product explanations.
Cons
  • Users note the absence of essential features in MyOperator, highlighting the need for better service and support improvements.
  • Users experience poor customer support, with unresponsive service and unresolved issues affecting overall satisfaction and usability.
  • Users find certain missing functionalities in MyOperator, affecting overall user experience and request implementation processes.
  • Users report significant integration issues with MyOperator, hindering daily usage and complicating the overall user experience.
  • Users find the poor UI design of MyOperator outdated and clunky, hindering their overall experience.

What Are Recent G2 Reviews of MyOperator?

What Are G2 Users Discussing About MyOperator?

Ringg AI

Ringg AI is an enterprise-grade platform for building, deploying, and scaling production-ready conversational AI agents across voice, WhatsApp, web, and browser channels. It gives teams control across the entire lifecycle of automation, from agent creation and knowledge management to workflow orchestration, integrations, analytics, evaluations, and continuous optimization. Built for high-stakes workflows such as customer support, collections, lead qualification, KYC, appointment booking, and inbound operations, Ringg enables businesses to create agents that understand context, follow complex workflows, use business tools, and take action. Teams can design conversations without code, connect their existing systems, and deliver fast, natural, interruption-ready interactions across channels. Ringg supports more than individual conversations. Its agents can qualify leads, schedule appointments, confirm orders, answer questions, update customer records, trigger actions, and complete business processes. Visual workflow tools make it possible to define conditions, variables, API requests, wait steps, and handoffs in one place. From first contact through follow-up, every interaction can be connected to the right data, workflow, and business system. This enables teams to reduce manual work, respond faster, maintain consistent service quality, and scale operations without adding unnecessary headcount across growing customer volumes. What sets Ringg AI apart is its end-to-end orchestration layer. The platform connects conversations, tools, data, and actions while automatically monitoring agent performance. Built-in analytics and evaluations help teams understand outcomes, identify issues, and improve experiences over time. Whether businesses are automating voice operations or expanding across digital channels, Ringg helps them manage customer interactions at scale with greater consistency, visibility, and control.

Average Rating: 4.7/5.0

Total Reviews: 30

Who Is the Company Behind Ringg AI?

  • Seller: Ringg AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Bengaluru, IN
  • LinkedIn® Page: www.linkedin.com
    45 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 23% Medium

What Do G2 Reviewers Say About Ringg AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of setup with Ringg AI, facilitated by personalized support and a self-serve model.
  • Users value the efficient automation of calls by Ringg AI, significantly enhancing lead generation and user experience.
  • Users commend the exceptional customer support of Ringg AI, facilitating easy onboarding and prompt assistance throughout the experience.
  • Users appreciate the effective customer engagement provided by Ringg AI, transforming financial sales into a listening experience.
  • Users appreciate the human-like call experience of Ringg AI, which enhances efficiency and lead generation significantly.
Cons
  • Users express the need for improved language support, particularly for regional languages beyond just Hindi and English.
  • Users note the inaccuracy in language processing for some languages like Malayalam, hoping for future improvements.
  • Users note that limited customization at scale necessitates ongoing collaboration with Ringg's tech team for optimal results.
  • Users find it challenging due to limited features for creating agent flows, relying on other tools for assistance.
  • Users express concern over poor understanding of agent responses, suggesting a need for better transparency in debugging.

What Are Recent G2 Reviews of Ringg AI?

Hoory AI

Hoory AI is an all-in-one platform for customer support automation designed to provide 24/7 streamlined customer communications for businesses of all sizes. Hoory AI provides Live Chat, AI Assistant, Chatbot Builder, Call Center, and many other solutions to enhance support operations and boost customer satisfaction. By leveraging conversational AI, machine learning, and natural language processing, Hoory AI automates repetitive support tasks and delivers instant, personalized responses. Pricing starts at just $6 per user per month. Key Features Omnichannel Inbox - Manage and track all customer interactions from a single dashboard - Allow your agents to seamlessly take over conversations from your AI assistant - Access detailed customer conversation histories and data, including contact information, location, and other identifiers - Filter conversations by tags, status, assignees, location, and more - Organize conversations efficiently by adding tags and notes Multilingual Support - Working in a multilingual market? Let Hoory AI conquer language and cultural barriers with ease - Provide multilingual text and audio support in over 120 languages - Simply train your assistant in one language, and it will seamlessly respond to customers in their preferred language, ensuring smooth and effective communication every time. Training in Real Time - Easily train your AI assistant to provide accurate and efficient support to your customers - Make conversations more interactive and purposeful by adding buttons, links and images Team Collaboration - Invite team members to utilize your AI assistant together and support customers collaboratively - Manage individual permissions and assign specific tasks to the right agents Customizable Widget - Style Hoory AI to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme Automation - Define rules and execute automated tasks to improve your workflow Analytics - Get insightful reports to achieve a deeper understanding of customer behavior

Average Rating: 4.9/5.0

Total Reviews: 5

Who Is the Company Behind Hoory AI?

  • Seller: Hoory.com
  • Year Founded: 2019
  • HQ Location: Glendale, US
  • Twitter: @hoory_com
    87 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About Hoory AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate Hoory AI for its communication improvement, enhancing customer interactions and optimizing engagement strategies effectively.
  • Users value the personalized recommendations from Hoory AI, enhancing strategy optimization and client results.
  • Users find that Hoory AI offers effective automation, simplifying customer communications and streamlining repetitive tasks.
  • Users love the easy chatbot development with Hoory AI, enhancing customer support with tailored knowledge bases.
  • Users value Hoory AI for its easy and efficient communication, enhancing customer interactions and lead generation.
Cons
  • Users experience occasional connectivity issues during high call usage, impacting overall functionality and integration with third-party software.

What Are Recent G2 Reviews of Hoory AI?

Intelli

Intelli is a Customer Engagement Platform that streamlines conversations and interactions between businesses and their customers across multiple channels using AI.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind Intelli?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Intelli?

Moveo.AI

Moveo.AI is a Conversational AI platform that empowers enterprises to handle the toughest conversations with goal-oriented AI agents, enhancing efficiency, customer experience, and financial performance. Trusted by global brands across banking, financial services, insurance, debt collection, healthcare, and education, Moveo.AI operates internationally with teams in Athens, New York, and São Paulo. Whether it’s streamlining debt and billing collections, supporting and scaling customer service teams, or increasing product adoption at scale, Moveo.AI powers the toughest conversations driven by financial outcomes.

Average Rating: 4.0/5.0

Total Reviews: 3

Who Is the Company Behind Moveo.AI?

  • Seller: Moveo.AI
  • Year Founded: 2020
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    53 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Moveo.AI?

Pluno

Pluno is an AI customer support platform for B2B companies with complex, technical products. It learns from resolved tickets, help-center content, Slack, Jira, APIs, and internal systems to troubleshoot real customer issues, not just repeat FAQ answers. Pluno works across the entire support journey: • Before a ticket: Product Agent gives customers personalized help inside your product. It can understand their setup, answer questions, change settings, and complete tasks. • In the help desk: Deflection AI resolves complex tickets automatically when it has enough evidence. When it does not, it escalates with full context. AI Copilot helps agents find answers, follow troubleshooting steps, and draft on-brand replies using knowledge from across your support stack. • With engineering: Escalation Copilot creates Jira or Slack escalations with the summary, impact, and required context already included, then syncs updates back to the ticket. Troubleshooting Agent investigates code, logs, and databases to help identify the root cause and a suggested fix. • Across every stage: Pluno can tag and classify tickets, fill required fields, summarize support calls, and evaluate conversation quality. Pluno adds an AI layer to the tools you already use, including Zendesk, Intercom, Salesforce, Jira, Slack, and more, without requiring a migration or a new inbox. Its shared knowledge base carries context from in-product help to the support ticket and engineering escalation, so customers do not have to repeat themselves and teams do not have to start from scratch. Pluno is designed to answer only when it has sufficient evidence and to escalate rather than guess. All data is processed in Europe, LLMs are hosted through Microsoft Azure, customer data is not used to train models, and Pluno is SOC 2 Type II certified and GDPR compliant.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind Pluno?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Pluno?

SleekFlow

SleekFlow is an AI suite for revenue-driving conversations. Trusted by over 7,000+ businesses across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io.

Average Rating: 4.6/5.0

Total Reviews: 199

Who Is the Company Behind SleekFlow?

  • Seller: SleekFlow
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Singapore, SG
  • Twitter: @sleekflow_io
    174 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    204 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Founder
  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 74% Small, 20% Medium

What Do G2 Reviewers Say About SleekFlow?

AI-generated summary from verified user reviews

Pros
  • Users find SleekFlow's interface to be easy to implement, appreciating the helpful guidance and efficient communication tools.
  • Users praise the responsive customer support of SleekFlow, appreciating prompt replies and helpful guidance for effective communication.
  • Users find the automation features of SleekFlow easy to use, significantly reducing routine tasks and enhancing efficiency.
  • Users value the intuitive lead qualification AI of SleekFlow, streamlining customer communication and enhancing user experience.
  • Users love the time-saving automation of SleekFlow, streamlining lead qualification and message management effortlessly.
Cons
  • Users note the missing features in SleekFlow, particularly for tracking responses and message management options.
  • Users express frustration with the slow loading of SleekFlow, impacting their ability to communicate efficiently and effectively.
  • Users find the pricing too steep for smaller teams, wishing for more flexibility in lower-tier plans.
  • Users note limited customization options in SleekFlow, which restricts the ability to tailor analytics and features effectively.
  • Users express concerns about limited features in SleekFlow, particularly with automation and editing capabilities for messages.

What Are Recent G2 Reviews of SleekFlow?

What Are G2 Users Discussing About SleekFlow?

Text

Text is an AI-first customer service platform built for ecommerce and digital-first businesses that want to grow volume without growing the team. The idea behind Text is simple: your support team is already your biggest sales channel - no matter if it's working on email, tickets, live chat or messaging apps. And now there's a way to unlock their potential with Text! 🛒 Text AI doesn't just support - it sells In Text, AI agents and human agents share one inbox. But unlike most platforms, the Text AI doesn't just answer questions and close chats. It: • detects checkout hesitation and steps in with the right offer; • spots buying signals hiding in routine inquiries • qualifies leads, captures details, and hands your team warm conversations with full context The result? Your support becomes the place where revenue happens. 💡 74% resolution rate, around the clock The AI agent works 24/7, resolving repetitive queries end-to-end - order status, returns, FAQs, product specs - all grounded in your own knowledge base. And it's good at it: 74% resolution rate versus 59% industry average. When no one's online, Text AI agents keep working: • capturing leads • qualifying visitors • collecting what your team needs for a meaningful follow-up When your team's back, it shifts gears - triaging by intent and routing high-value conversations to the right person. 📡 Every channel, one inbox One omnichannel inbox in Text covers chat, email, Facebook Messenger, SMS, WhatsApp, Instagram, Telegram and more. Full conversation history, customer context, and Shopify order data visible per contact. Tickets and chats are unified in one Text interface with shared tagging and routing between communication channels. 🤖 Automation at every level Workflows in Text handle tagging, routing, follow-ups, and notifications - connected to HubSpot, Shopify, Slack, and more. Text AI agents resolve conversations autonomously, with custom skills you define in plain language. Copilot assists your human agents with reply suggestions and summaries. You stay in control: tone, answer length, language - all configurable per AI agent. Conversations in Text can be supervised in real time, with human takeover at any point.. 🌍 Minutes to set up. Built to scale. Whether you're a growing ecommerce brand or a digital-first team scaling fast - setup takes minutes. Point the Text AI at your website and it's handling conversations the same day. Text products are trusted by over 35,000 companies including Unilever, Wembley Stadium, and MIT. 🔒 Text is built for enterprise trust and security • SOC 2 audited • GDPR compliant • CCPA compliant • PCI DSS certified Start your free 14-day Text trial today and see how Text transforms support into measurable ROI. No credit card required. Visit text.com for more!

Average Rating: 4.1/5.0

Total Reviews: 11

Who Is the Company Behind Text?

  • Seller: Text
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Boston, MA, USA
  • Twitter: @text_hq
    150 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    384 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 42% Medium

What Do G2 Reviewers Say About Text?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the simplicity and helpful notification options of the product, enhancing their overall experience.
  • Users value the simplicity of the layout in Call Management, enhancing their interactions through effective navigation and support.
  • Users love the simplicity of the layout, appreciating the helpful notification options and the Copilot feature.
  • Users appreciate the ease of use provided by the simple layout and helpful notification options.
  • Users appreciate the simplicity of the layout and find Copilot exceptionally helpful for efficiently accessing information.

What Are Recent G2 Reviews of Text?

Angel X

Angel X is a next-generation AI platform that transforms websites into interactive, human-like voice and chat agents. Designed to engage, support, and sell 24/7, it helps businesses reduce bounce rates, capture more leads, and deliver personalized customer experiences without relying on outdated chatbots. By adding conversational intelligence directly to your site, Angel X ensures visitors always feel heard and guided. Getting started with Angel X is quick and simple, embed a single script on your site and launch within minutes. The AI instantly begins handling FAQs, product questions, support issues, and sales inquiries with natural, empathetic responses. It integrates seamlessly with popular website builders like WordPress, Shopify, and Wix, making setup accessible to any team. The platform is built to scale across industries including telecom, healthcare, retail, BFSI, EdTech, and real estate. With multilingual support, voice and chat capabilities, and integrations with CRMs and help desks, Angel X adapts to each organization’s workflows. Beyond answering questions, it provides advanced analytics, intent tracking, and actionable insights that help businesses understand customer needs while boosting conversions. For startups and enterprises alike, Angel X offers flexible plans that include detailed analytics, voice customization, and integrations. With enterprise-grade security, compliance with GDPR and SOC 2, and customizable branding options, it’s built for businesses that want to elevate their customer support while maintaining data privacy and trust.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Angel X?

  • Seller: Angel CX
  • Year Founded: 2025
  • HQ Location: Westborough, MA 01581, USA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
  • Phone: +1 7816041266

Who Uses This Product?

  • Company Size: 50% Small, 50% Medium

What Are Recent G2 Reviews of Angel X?

Bublly Desk

Bublly Desk is an AI-powered customer support platform tailored for startups, direct-to-consumer (D2C) brands, and growing teams seeking efficient and streamlined support solutions. It consolidates various customer communication channels into a unified inbox, enabling teams to manage interactions from email, live chat, WhatsApp, and social media platforms seamlessly. This integration ensures that customer conversations are organized, collaborative, and easily manageable, reducing the need to switch between multiple tools and enhancing response times. A standout feature of Bublly Desk is its built-in AI assistant, Bub AI, which is included in every plan without additional costs. Bub AI is designed to handle a significant portion of customer inquiries autonomously, providing instant, accurate responses derived from help articles and FAQs. This capability allows support teams to focus on more complex issues, as the AI can resolve up to 70% of routine queries. Additionally, Bub AI facilitates smart handoffs to human agents when necessary, ensuring that escalated issues are addressed with full context, thereby eliminating the need for customers to repeat information. The platform offers comprehensive ticket management, transforming customer issues into organized, trackable tickets with customizable statuses and priorities. This system enhances the efficiency of issue resolution and ensures that no customer concern is overlooked. Bublly Desk also includes workflow automation features, enabling teams to create smart workflows for assignments, follow-ups, escalations, and repetitive support actions, thereby reducing manual workload and increasing productivity. For businesses aiming to provide self-service options, Bublly Desk offers a help center and knowledge base feature. This allows companies to create a searchable library of articles, guides, and FAQs, empowering customers to find answers independently without waiting for support. The knowledge base is SEO-optimized, ensuring that content is easily discoverable by users. Bublly Desk is designed with scalability in mind, accommodating teams of various sizes without imposing per-user fees. This pricing model is particularly beneficial for growing businesses, as it allows them to expand their support teams without incurring additional costs. The platform's flat-rate pricing includes all features, such as AI capabilities, multi-channel support, and workflow automation, providing a cost-effective solution for comprehensive customer support. In summary, Bublly Desk offers a modern, AI-enhanced customer support solution that integrates multiple communication channels into a single platform. Its features, including a unified inbox, AI assistant, ticket management, workflow automation, and a knowledge base, are designed to improve response times, enhance customer satisfaction, and support the growth of startups and D2C brands by providing efficient and scalable support solutions.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Bublly Desk?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Bublly Desk?

Diabolocom

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions. Our all-in-one platform supports inbound and outbound communications, high-volume call management, auto-dialing, workflow automation, real-time monitoring, and AI-powered assistance for agents and supervisors. It helps teams manage every customer interaction more efficiently, from first contact to final resolution. Diabolocom provides the essential features businesses need to manage customer interactions effectively, while continuously innovating with sovereign AI solutions designed for customer service and sales teams. Our AI-powered solutions include: - Interactive Virtual Agent, - Agent Assist, - Augmented Quality Monitoring. Interactive Virtual Agent helps businesses provide 24/7 customer support. It answers customer requests automatically and can be configured easily through Diabolocom’s interface. When human assistance is needed, the interaction can be transferred smoothly to an agent. Agent Assist supports agents in real time during customer conversations. It combines conversation analytics, automated call summaries, next-best-action recommendations, form completion, knowledge base access, and automated workflows. This helps agents save time, reduce manual work, and provide more accurate answers. Augmented Quality Monitoring helps supervisors evaluate customer interactions at scale. With AI, teams can review far more calls than would be possible manually. They can identify coaching opportunities, detect quality trends, and monitor performance through clear dashboards. Together, these capabilities help businesses automate repetitive tasks, improve quality management, strengthen customer engagement, and make faster, data-driven decisions. Diabolocom’s innovation has been recognized by Frost & Sullivan with the 2024 Product Leadership Award and the 2026 European Technology Innovation Leadership Award. For over 20 years, Diabolocom has supported more than 400 clients and now operates in over 60 countries, with 175+ employees across 8 global offices.

Average Rating: 4.2/5.0

Total Reviews: 56

Who Is the Company Behind Diabolocom?

  • Seller: Diabolocom
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    179 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 67% Medium, 26% Small

What Do G2 Reviewers Say About Diabolocom?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Diabolocom, benefiting from intuitive interfaces and seamless CRM integration.
  • Users value the exceptionally responsive customer support from Diabolocom, ensuring a smooth implementation and ongoing assistance.
  • Users appreciate the customization capabilities of Diabolocom, enabling tailored integrations and seamless adaptation to their needs.
  • Users praise the easy implementation of Diabolocom, benefiting from responsive support and quick integration with existing systems.
  • Users appreciate the efficiency of Diabolocom, seamlessly integrating with systems and enhancing agent productivity.
Cons
  • Users find the missing features in Diabolocom limit integration and hinder the customization of their processes.
  • Users find it challenging to reach customer service support, which hinders their ability to optimize workflows effectively.
  • Users find the delays in updates frustrating, particularly affecting productivity during critical work hours.
  • Users find the rigid pre-configured workflows of Diabolocom limit customization, complicating customer service processes.
  • Users find the limited customization of Diabolocom restricts adapting workflows to their specific customer service needs.

What Are Recent G2 Reviews of Diabolocom?

Fast Response AI

Fast Response AI is a unified business communication and customer engagement platform. Unlike tools that only automate communication, Fast Response AI gives your team the flexibility to manually answer and make calls, send texts, and manage live chats directly from one platform or automate those same interactions with multilingual AI voice and chat agents when speed and scale matter most. Whether you want your staff personally handling VIPs, your sales team making outbound calls, or AI covering after-hours inquiries, Fast Response AI centralizes calls, texts, chat, lead qualification, appointment scheduling, and customer follow-up into a single system. This means businesses can: *Answer inbound calls manually or with AI *Make outbound sales and support calls manually or with AI *Send and receive SMS from one inbox *Manage website chat and customer messaging *Automate FAQs, lead capture, booking, and follow-up *Blend human sales expertise with AI efficiency Built for property managemers and small to mid-sized businesses, Fast Response AI is more than an AI receptionist, it’s an all-in-one communications hub that helps teams respond faster, close more deals, and stay connected across every customer touchpoint. Key Benefits: *Never miss inbound leads again with 24/7 AI call answering *Qualify prospects automatically before human handoff *Book appointments directly into your calendar *Support multiple languages for broader customer reach *Reduce payroll costs tied to repetitive phone coverage *Improve customer response times across calls, text, and chat *Scale customer communication without expanding staff Top Features: *Unified Calls, Text, and Chat Inbox *Manual Call Handling & Outbound Dialing *AI Voice Multi-lingual Receptionist *AI-Powered Outbound Calling *SMS & Chat Automation *Live Human + AI Hybrid Workflows *Lead Qualification Workflows *Appointment Scheduling *Custom Business Knowledge Base *Call Routing & Escalation *CRM / Calendar Integrations *Multi-location Support *Analytics & Conversation Insights

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Fast Response AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Fast Response AI?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated October 21, 2026