Kathy N.
KN
Owner
Small-Business (50 or fewer emp.)
"Caught every pre-sale questions which I don't have time to answer the phone for"
5/5
What do you like best about Fast Response AI?

We run PHR Learning, an online certification course for HR professionals and get a lot of random pre-purchase questions. Fast Response AI was easy to setup, scanned our website and got a number with a trained AI Assistant. What I like is that I can get calls/texts and chats manually or have AI respond after hours or when I'm not available. The software looks very neat. The AI answers the common pre-enrollment questions instead of leaving someone hanging or sending an email and having to wait for an answer. It even allows me to capture interested people and follow up with them afterwards or have AI do it. The mass outbound side is what sold me: I can use their form builder to collect pre-approved contacts which I can then mass text for our live courses! Review collected by and hosted on G2.com.

What do you dislike about Fast Response AI?

It's built more for service businesses than course launches, so I wasn't sure it was going to be for me but their support assured me it would work. Adding more clarity around that could be helpful. I'd also like more FAQs so that I don't have to contact support every time I have a question. Review collected by and hosted on G2.com.

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