Kommunicate

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28 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2020
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Kommunicate Reviews

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Profile Name
Star Rating
24
4
0
0
0
Felipe Xavier L.
FL
Felipe Xavier L.
Analista de ChatbotMid-Market (51-1000 emp.)
09/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Game-Changer for High-Volume Customer Service

The high AI accuracy paired with the native Zendesk Chat integration is fantastic. On top of the product itself, the hands-on support from Kommunicate’s team was essential—their close assistance made all the difference in our implementation.
Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
09/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

Improved Response Times with Fast, Helpful Kommunicate Support

Kommuicate has been very helpful in improving our customer experience and customer response time. Whenever issues have come up, the Kommunicate support team has been very quick to look into and resolve any problems.
Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
08/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Reliable AI Chatbot, Data, and Reporting for Call Center Needs

It provides a reliable AI Chatbot resource with data and reporting that meets my call center needs.

About

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HQ Location:
Middletown, US

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What is Kommunicate?

Kommunicate is a customer support automation platform that enables businesses to provide seamless customer service through their websites and mobile apps. Their platform integrates features such as AI agents, live chat, automated chatbots, and an AI-backed meta-bot that efficiently manages and streamlines customer queries and support requests. This can lead to improved customer satisfaction, reduced response times, and enhanced support team productivity. Kommunicate provides a user-friendly dashboard that allows businesses to manage conversations, automate repetitive tasks, and deliver a personalized customer experience.

Details

Year Founded
2020