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Kommunicate
23 reviews
- 1 profiles
- 3 categories
Average star rating
4.8
Serving customers since
2020
Kommunicate Reviews
AH
Verified User in Hospital & Health Care
Supportive Staff and Improved Dashboard Make for a Great Experience
The Staff are really easy to talk to, and will do their best to help you if you need changes to be made.
The chatbot is quite easy to make once you understand how it works
AA
Verified User in Apparel & Fashion
Exactly what we were looking for
Kommunicate is exactly what we had been searching for a long time. It offers a wide range of automations, the pricing is very reasonable for what the software can actually do, and most importantly, it comes with a human fallback option which is extremely valuable. Their support team is always fast, responsive, and willing to help whenever we need assistance.
FL
Felipe Xavier L.
Facilitating the conversational experience with bots
Kommunicate offers an excellent interface for creating intuitive and customizable conversation flows, especially useful for integrating systems like Zendesk. The flexibility in widget customization and the ability to manage multiple audiences with a single bot stand out as major advantages. Additionally, the technical support is efficient and always willing to help, ensuring that implementation and adjustments are smooth.
About
What is Kommunicate?
Kommunicate is a customer support automation platform that enables businesses to provide seamless customer service through their websites and mobile apps. Their platform integrates features such as live chat, automated chatbots, and an AI-backed meta-bot that efficiently manages and streamlines customer queries and support requests. This can lead to improved customer satisfaction, reduced response times, and enhanced support team productivity. Kommunicate provides a user-friendly dashboard that allows businesses to manage conversations, automate repetitive tasks, and deliver a personalized customer experience.
Details
Year Founded
2020
Website
www.kommunicate.ioHunting for software insights?
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