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Kommunicate
24 reviews
- 1 profiles
- 3 categories
Average star rating
4.8
Serving customers since
2020
Kommunicate Reviews
AG
Verified User in Government Relations
Scalable, Efficient and Easy Customer Support Solution for Global Learning
Kommunicate enabled us to efficiently manage a very high volume of learner inquiries across a global audience spanning 193 countries. The chatbot was intuitive to configure, with no complex coding required, and the availability of pre-built templates significantly accelerated deployment. The platform integrated seamlessly with our LMS through its APIs, allowing us to centralize and automate responses. Additionally, Kommunicate’s customer support team has been exceptional consistently responsive, knowledgeable, and proactive in helping us optimize the solution.
AH
Verified User in Hospital & Health Care
Supportive Staff and Improved Dashboard Make for a Great Experience
The Staff are really easy to talk to, and will do their best to help you if you need changes to be made.
The chatbot is quite easy to make once you understand how it works
AA
Verified User in Apparel & Fashion
Exactly what we were looking for
Kommunicate is exactly what we had been searching for a long time. It offers a wide range of automations, the pricing is very reasonable for what the software can actually do, and most importantly, it comes with a human fallback option which is extremely valuable. Their support team is always fast, responsive, and willing to help whenever we need assistance.
About
What is Kommunicate?
Kommunicate is a customer support automation platform that enables businesses to provide seamless customer service through their websites and mobile apps. Their platform integrates features such as live chat, automated chatbots, and an AI-backed meta-bot that efficiently manages and streamlines customer queries and support requests. This can lead to improved customer satisfaction, reduced response times, and enhanced support team productivity. Kommunicate provides a user-friendly dashboard that allows businesses to manage conversations, automate repetitive tasks, and deliver a personalized customer experience.
Details
Year Founded
2020
Website
www.kommunicate.ioHunting for software insights?
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