Top Free AI Chatbots Software - Page 5

How Many AI Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,328

Category Stats (Oct 2026)

  • Average Rating: 4.6/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Social Intents (+1.36%) - Among all products in this category, Social Intents recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank AI Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 70,300+ Authentic Reviews
  • 1,328+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Chatbots Software

G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence

Highlighted products: ChatGPT, Claude, Notion, Gemini, Perplexity, ClickUp, Zapier, and 1min.AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=claude-2025-12-11&focus%5B%5D=notion&focus%5B%5D=google-gemini&focus%5B%5D=perplexity&focus%5B%5D=clickup&focus%5B%5D=zapier&focus%5B%5D=1min-ai)

Navu

Navu is the AI companion built specifically for business websites. It lives directly on your site as a smart, self-serve sidebar that helps buyers get the answers they need, explore your product, and convert without ever filling out a form or waiting to talk to sales. Today’s buyers want to do their own research and move at their own pace. Navu makes that easy by transforming your existing content into a guided experience that’s fast, helpful, and always relevant. Installing Navu takes just a few minutes. With a simple line of code, it becomes part of your website and immediately begins pulling from your product pages, blog posts, PDFs, and other resources. When a prospect lands on your site, Navu uses AI to understand what they’re looking for and offers personalized guidance in real time. Whether someone is comparing solutions, evaluating features, or learning about integrations, Navu makes sure the most relevant content is right at their fingertips. Unlike traditional chatbots, Navu isn’t there to gatekeep or follow a rigid script. It acts more like a product-savvy teammate, guiding buyers through their journey and pointing them to high-value actions like booking a demo, downloading a case study, or starting a free trial. It is designed to support real buying intent and help visitors take confident steps toward conversion. For marketing teams, Navu is also a powerful source of insight. It shows you what buyers are searching for, which content performs best, and where engagement is falling short. These analytics help you fine-tune messaging, identify content gaps, and improve the experience continuously without needing more tools or manual tagging. Navu is built to be turnkey and lightweight. It works with any CMS or tech stack, requires zero ongoing engineering effort, and automatically gets smarter as you update or add new content. There is no need for a redesign or a new funnel strategy. Navu helps the content you already have work harder, right where buyers are looking. For companies who want to meet buyers on their terms and drive more pipeline from their website, Navu is a simple, effective way to modernize the experience and turn interest into action.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate Navu?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.6/10 (Category avg: 9.1/10)
  • Reliability: 8.3/10 (Category avg: 8.8/10)
  • Error Learning: 6.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Navu?

  • Seller: Navu
  • Year Founded: 2023
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Small

What Do G2 Reviewers Say About Navu?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of integration and excellent customer support of Navu, making their experience seamless and efficient.
  • Users commend Navu's exceptional customer support, appreciating quick responses and effective assistance for their needs.
  • Users find Navu's ease of use exceptional, appreciating its quick integration and clear, helpful responses for customers.
  • Users find easy setup with Navu essential, allowing quick integration and effortless launching of chatbots.
  • Users value Navu for its efficiency in reducing customer service volume while providing clear, helpful educational content.
Cons
  • Users note a steep learning curve with Navu, finding its backend unintuitive and needing better training resources.
  • Users find the difficult learning curve with Navu challenging, wishing for a more intuitive training interface.
  • Users find the difficult navigation of Navu challenging, especially when managing subscriptions and accounts.
  • Users find the limited features of Navu restrict their efficiency and integration with other platforms like Shopify.
  • Users find the backend not intuitive, requiring training and causing issues like accidental account creation.

What Are Recent G2 Reviews of Navu?

NEXT

Customers are the lifeblood of any company. And their voice—what they say, need and want—matters. NEXT is a customer intelligence platform that turns customer interaction data—from Gong, Zoom, Qualtrics, G2 and other sources—into actionable insights and automated workflows for teams in product, engineering, marketing and beyond. Using agentic AI technology with human-like accuracy, we let you bring the voice of your customers into the way you build, market, and sell your products. Launched in April 2023, NEXT is trusted by Bosch, PaperCut, Lipton, Action, and Erste Group. For more information, visit www.nextapp.co

Average Rating: 4.6/5.0

Total Reviews: 17

How Do G2 Users Rate NEXT?

  • Ease of Use: 8.5/10 (Category avg: 9.1/10)

Who Is the Company Behind NEXT?

  • Seller: NEXT
  • Year Founded: 2023
  • HQ Location: Amsterdam, North Holland
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 41% Medium, 35% Large

What Are Recent G2 Reviews of NEXT?

BotSailor

________________________________________ BotSailor – The Next-Gen Multi-Channel Chatbot & WhatsApp Marketing Platform BotSailor is an all-in-one AI-powered chatbot and marketing automation platform designed to help businesses build meaningful customer relationships across WhatsApp, Facebook Messenger, Instagram, Telegram, and websites—without writing a single line of code. With BotSailor, businesses can automate conversations, boost engagement, and increase conversions through smart workflows, advanced AI features, and seamless third-party integrations. Key Features: • Visual Flow Builder Easily design and launch chatbots with a drag-and-drop interface. Add messages, buttons, triggers, conditions, and integrations in minutes—no technical skills required. • AI Agent & AI Assistant Go beyond rule-based bots. Use AI Agents to handle customer intent, qualify leads, and automate actions, while the AI Assistant supports your team in the Shared Inbox with smart reply suggestions and subscriber insights. • WhatsApp Broadcast & Campaigns Send bulk, personalized WhatsApp messages to your subscribers with high deliverability. Perfect for promotions, reminders, and customer updates. • Multi-Channel Engagement Connect with customers where they are—whether on WhatsApp, Messenger, Instagram, Telegram, or your website chat widget. Manage all interactions in a unified Shared Inbox for real-time collaboration between bots and human agents. • E-commerce & CRM Integrations Integrate with Shopify, WooCommerce, Google Sheets, HubSpot, and more. Automate order notifications, COD verification, abandoned cart recovery, and contact syncing to streamline your sales process. • Subscriber Management & Analytics Organize subscribers with labels, tags, and segments. Track conversation history, campaign performance, and AI-powered Subscriber IQ insights to optimize engagement. • Reseller & White-Label Program Agencies and entrepreneurs can launch their own branded chatbot SaaS business with BotSailor’s white-label solution—no server management or development required. • Scalable Plans From startups to enterprises, BotSailor offers flexible pricing, premium add-ons, and unlimited messaging options so you can scale as your business grows. ________________________________________ Why BotSailor? BotSailor isn’t just a chatbot builder—it’s a complete automation ecosystem. Whether you want to capture more leads, automate support, personalize marketing campaigns, or resell under your own brand, BotSailor gives you the tools to grow faster, smarter, and stronger. 👉 The future of customer engagement is conversational. BotSailor helps you get there today.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate BotSailor?

  • Understanding: 7.8/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Reliability: 8.3/10 (Category avg: 8.8/10)
  • Error Learning: 7.8/10 (Category avg: 8.1/10)

Who Is the Company Behind BotSailor?

  • Seller: BotSailor
  • Year Founded: 2022
  • HQ Location: Rajshahi, BD
  • LinkedIn® Page: linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About BotSailor?

AI-generated summary from verified user reviews

Pros
  • Users find BotSailor's ease of use impressive, with an intuitive drag-and-drop flow builder and seamless API integrations.
  • Users enjoy the easy integrations with various apps and seamless connection to WhatsApp for enhanced communication.
  • Users praise the professional customer support of BotSailor, ensuring smooth implementation and operation.
  • Users value the easy implementation and professional support of BotSailor, enhancing their operational efficiency.
  • Users find implementation and integration easy, praising the professional support and user-friendly operation of BotSailor.
Cons
  • Users find the high cost of BotSailor's advanced integrations to be a significant drawback for their budget.
  • Users find that usage limitations can lead to high costs and time-consuming setups for advanced integrations.

What Are Recent G2 Reviews of BotSailor?

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CX Genie

CX Genie is an all-in-one customer support platform integrated with AI, designed to help businesses of all sizes – from solopreneurs and startups to scaling companies – deliver exceptional customer experiences. CX Genie streamlines internal operations, enables seamless 5-star multi-channel support, boosts customer engagement, and drives business growth.

Average Rating: 4.3/5.0

Total Reviews: 4

How Do G2 Users Rate CX Genie?

  • Understanding: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 7.9/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 8.3/10 (Category avg: 8.1/10)

Who Is the Company Behind CX Genie?

  • Seller: CX Genie
  • Year Founded: 2023
  • HQ Location: Midview City, SG
  • Twitter: @genie_cx
    78 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About CX Genie?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of CX Genie, enabling effortless chatbot creation without coding skills.
  • Users love the exceptional UI/UX of CX Genie, making chatbot creation and integration seamless and effortless.
  • Users value the quick response time of CX Genie, enabling timely query resolution through seamless integrations.
  • Users value the seamless integration with WhatsApp and Shopify, enhancing responsiveness and efficiency in handling queries.
  • Users value the real-time analytics of CX Genie, enabling informed decision-making and insight into customer interactions.
Cons
  • Users mention a challenging learning curve for CX Genie, requiring training to fully utilize its features.
  • Users find the steep learning curve of CX Genie challenging, requiring significant training to navigate effectively.
  • Users report chatbot issues in CX Genie that may hinder workflow, but support remains responsive and helpful.
  • Users face chat functionality issues in CX Genie, though support is quick to assist with Workflow problems.
  • Users experience minor chat workflow issues with CX Genie, though support is quick and dependable on Discord.

What Are Recent G2 Reviews of CX Genie?

EtherAssist

EherAssist is an AI technical assistant built specifically for IT teams, not a generic chatbot. It accelerates troubleshooting, automation and documentation across complex, hybrid environments so administrators can resolve issues faster and run leaner operations. Designed by EfficientEther, a UK AI company, EtherAssist brings live, contextual guidance to frontline support, step-by-step workflows for deployments and migrations, and secure drafting and translation for technical documents. It integrates with PowerShell and APIs to automate routine tasks at scale. For Windows 11 planning, EtherAssist provides a purpose-built readiness toolkit: scan devices via Microsoft Intune, CSV or manual input, flag hardware and policy blockers, generate custom assessment scripts, and produce executive summaries for staged rollouts. Application inventory and AI-generated diagrams help teams explain decisions to stakeholders. Security and control are core. EtherAssist supports compliance frameworks such as ISO 27001, offers data redaction, export and purge controls, and provides detailed usage reporting. Azure hosting with UK data residency can help organisations meet sovereignty requirements. Teams use EtherAssist to diagnose connectivity and login failures, create scripts and SOPs in seconds, and reduce the burden on scarce IT talent. Compared with general AI tools, EtherAssist focuses on depth for IT operations, compliance alignment and enterprise use cases. Getting started is simple: choose Pay As You Go or per-user subscription and begin a 14-day free trial to evaluate EtherAssist in your environment. Available via the Microsoft commercial marketplace and Microsoft Teams integration, EtherAssist fits smoothly into existing workflows and scales from small IT teams to enterprise estates globally.

Average Rating: 5.0/5.0

Total Reviews: 6

How Do G2 Users Rate EtherAssist?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.4/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind EtherAssist?

  • Seller: EfficientEther
  • Year Founded: 2023
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®
  • Ownership: Private Limited Company
  • Phone: +44 (0) 2038220072

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About EtherAssist?

AI-generated summary from verified user reviews

Pros
  • Users praise EtherAssist for its ease of use, making it simple for new team members to adopt quickly.
  • Users admire the focused knowledge of EtherAssist, enhancing IT operations and streamlining troubleshooting processes effectively.
  • Users find EtherAssist to be a game-changing AI tool that enhances efficiency in daily IT tasks and support.
  • Users appreciate the time-saving solutions of EtherAssist, streamlining troubleshooting and improving efficiency in daily operations.
  • Users find EtherAssist to be exceptionally efficient, significantly enhancing productivity and streamlining day-to-day operations.
Cons
  • Users experience prompt issues with excessive information generation, requiring nudges for desired output formatting.
  • Users face poor navigation challenges in EtherAssist, detracting from an otherwise smooth and helpful experience.
  • Users find the excessive information generation overwhelming, complicating the reading and processing of results.

What Are Recent G2 Reviews of EtherAssist?

HubEngage

HubEngage is a Unified Multi-channel Employee Engagement Platform for Employee Communications, Employee Recognition, Enterprise Social, Surveys, Instant Messaging and AI Chatbot. Companies of all sizes can reach and engage all their employees through an intranet, mobile Apps, emails, SMS / Text messaging, and digital displays. With HubEngage, organizations have the flexibility to pick and choose the modules they need—whether it’s the communications hub, recognitions hub, social hub, surveys hub, instant messaging, or the AI chatbot. And as your needs grow, you can easily add more hubs without the hassle of buying another platform, managing new integrations, or requiring employees to switch between multiple apps. Scale effortlessly within the same app! With ONE App for employees organizations can see improved productivity, high engagement, and lower costs. The HubEngage Difference: Comprehensive: Biggest feature set of any platform covering all aspects of Comms and Engagement Personalized: Fully branded, Pick and choose modules, Customize experience for employees Automation: AI content generation, AI moderation, Sentiment analysis, Scheduling, Automated recognitions and more… Gamification: Points system, Rewards integration, Integrated gift cards, Leaderboards Multi-Language: Available in 30+ languages Stellar Support: Training, Engagement strategy support, Webinars, Best practices and more. Learn more at HubEngage.com and book a demo today! Best For: Internal Communications, HR, Employee Engagement, Employee Experience, Employee Communications, Corporate Communications, Human Resources, Corporate Affairs, Employee Health & Safety, Operations

Average Rating: 4.7/5.0

Total Reviews: 78

How Do G2 Users Rate HubEngage?

  • Ease of Use: 8.9/10 (Category avg: 9.1/10)

Who Is the Company Behind HubEngage?

  • Seller: HubEngage
  • Year Founded: 2015
  • HQ Location: Cedar Park, Texas
  • Twitter: @HubEngage
    891 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing
  • Company Size: 28% Medium, 17% Large

What Do G2 Reviewers Say About HubEngage?

AI-generated summary from verified user reviews

Pros
  • Users value the smooth communication features of HubEngage, enhancing recognition and engagement among employees across locations.
  • Users appreciate the ease of use of HubEngage, which simplifies communication and fosters team unity across diverse locations.
  • Users value the effective communication capabilities of HubEngage, facilitating recognition and engagement across all employee locations.
  • Users value the smooth and efficient communication with HubEngage, enhancing teamwork and fostering a connected community.
  • Users appreciate the easy and straightforward setup of HubEngage, making it user-friendly and manageable.
Cons
  • Users find the learning curve quite steep, as setup and customization processes are often tedious and time-consuming.
  • Users find the difficult setup of HubEngage to be tedious, particularly in managing complex organizational structures.
  • Users report poor customer support due to occasional delays in response times and issues with message delivery.
  • Users find the complex setup of HubEngage to be time-consuming and in need of better guidance.
  • Users find the complexity of HubEngage challenging, particularly with slow code delivery and restrictive file size limits.

What Are Recent G2 Reviews of HubEngage?

NOEM.ai

Noem.ai is a platform for AI Chatbot Agents that help businesses support, educate, and convert customers on their sites and stores. Answers questions, qualifies leads, routes to sales or support, and escalates when needed Trains on your docs, FAQs, and product catalogs Deploys to Web, Shopify, WordPress, and help desks Integrates via webhooks and APIs to CRMs and ticketing Provides analytics, transcripts, and weekly insights

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate NOEM.ai?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.6/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind NOEM.ai?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of NOEM.ai?

Revolte

Revolte is an AI-native software delivery platform that helps engineering teams turn intent into production-ready software faster, safer, and with greater control. Instead of focusing only on code generation, Revolte uses intelligent AI agents to orchestrate the entire software delivery lifecycle - from planning and implementation to code reviews, quality and security validation, deployments, and runtime monitoring. Engineers remain in control of every critical decision while AI automates repetitive, execution-heavy work across the SDLC. Instead of relying on multiple disconnected tools across the SDLC, Revolte brings planning, development, testing, security, deployment, and runtime intelligence into a unified, developer-first platform. Its AI agents work together to streamline software delivery, reduce context switching, and improve engineering productivity while maintaining governance, consistency, and reliability. Built around a human-in-the-loop approach, Revolte augments engineering teams rather than replacing them. AI handles repetitive tasks and provides intelligent recommendations, while developers and engineering leaders retain full visibility, reviewability, and decision-making authority throughout the delivery process. Revolte also enables organizations to build custom AI agents tailored to their internal workflows, engineering standards, and existing tools, allowing teams to extend AI across their unique software delivery processes. Designed for CTOs, Platform Engineering teams, DevOps engineers, and software development leaders, Revolte helps organizations increase delivery throughput, accelerate release cycles, reduce operational complexity, and deliver high-quality software with greater confidence. Whether you're modernizing your software delivery process or scaling engineering with AI, Revolte provides the intelligent automation and governance needed to move from intent to production with speed, consistency, and control. Learn more at https://revolte.ai.

Average Rating: 5.0/5.0

Total Reviews: 6

How Do G2 Users Rate Revolte?

  • Ease of Use: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Revolte?

  • Seller: Poddle.io
  • Year Founded: 2024
  • HQ Location: London, GB
  • Twitter: @Revolte_ai
    9 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Medium, 17% Large

What Are Recent G2 Reviews of Revolte?

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Average Rating: 4.7/5.0

Total Reviews: 119

How Do G2 Users Rate Salesmate?

  • Ease of Use: 9.1/10 (Category avg: 9.1/10)

Who Is the Company Behind Salesmate?

  • Seller: Salesmate
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Charlotte, NC
  • Twitter: @SalesmateIO
    2,114 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 14% Medium

What Do G2 Reviewers Say About Salesmate?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick and helpful customer support from Salesmate, ensuring a seamless experience with the software.
  • Users highlight the ease of use of Salesmate, making it an intuitive choice for managing sales processes.
  • Users love the super clean interface and exceptional customer care of Salesmate, making it highly recommended.
  • Users appreciate the ease of use and excellent support from Salesmate, enhancing their efficiency and confidence with leads.
  • Users love the intuitive user interface of Salesmate, making workflow creation and management straightforward and efficient.
Cons
  • Users find integration issues with Salesmate, particularly with workflow automation and email marketing, frustrating and less effective.
  • Users find the limited features of Salesmate challenging, especially in advanced configurations and integrations.
  • Users find missing features such as limited user access and slow mobile functionality are disappointing for overall usability.
  • Users note a challenging learning curve for advanced configurations, requiring technical support for effective setup and management.
  • Users find Salesmate not intuitive, requiring technical support for advanced configurations and clearer user guidance.

What Are Recent G2 Reviews of Salesmate?

What Are G2 Users Discussing About Salesmate?

Squirro

Squirro is the only European vendor to be named an Emerging Leader in the ‘Gen AI Engineering’ and ‘AI Knowledge Management Apps/General Productivity’ Emerging Market Quadrants 2025. Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation (RAG) and Semantic Search technology with access to an unlimited universe of data and connectors. Squirro's features include advanced search & chat while browsing, document summarization, chats with results, knowledge graphs, among others. Squirro offers the implementation of stringent access control lists (ACLs), the flexibility of public cloud and on-premise deployments with open-source models like Mixtral, ensuring full data sovereignty, adapted for the most regulated industries. Recognized by Gartner as a visionary company.

Average Rating: 4.7/5.0

Total Reviews: 10

How Do G2 Users Rate Squirro?

  • Understanding: 9.4/10 (Category avg: 8.8/10)
  • Ease of Use: 9.4/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 9.4/10 (Category avg: 8.1/10)

Who Is the Company Behind Squirro?

  • Seller: Squirro
  • Year Founded: 2012
  • HQ Location: Zurich, Switzerland
  • Twitter: @Squirro
    957 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 40% Small, 40% Medium

What Do G2 Reviewers Say About Squirro?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the advanced AI features of Squirro, enhancing insights and improving customer engagement significantly.
  • Users value the fast customer support of Squirro, effectively addressing issues and enhancing their experience.
  • Users find Squirro's data analytics capabilities invaluable for extracting actionable insights and optimizing business processes.
  • Users value the robust data storage capabilities of Squirro, enabling insightful analytics and custom dashboard creation.
  • Users appreciate the ease of use of Squirro, finding it intuitive and quick to integrate with existing systems.
Cons
  • Users find the complex setup of Squirro to be time-consuming and challenging to navigate effectively.
  • Users find the difficult configuration of Squirro frustrating, as setup is time-consuming and not as quick as promised.
  • Users find the difficult customization of Squirro challenging, particularly in tailoring the AI to their needs.
  • Users find the difficult learning curve of Squirro challenging, requiring significant time to fully understand the platform.
  • Users find the difficult navigation of Squirro challenging, particularly impacting new users trying to use the dashboard.

What Are Recent G2 Reviews of Squirro?

What Are G2 Users Discussing About Squirro?

EBI.AI

In the next 10 minutes you could be live with a next-gen AI driven chatbot delivering increased capacity and customer satisfaction, all whilst slashing costs from an average of $6 per enquiry to 6 cents ---> https://ebi.ai/ Our auto-gen technology transforms your website URL & company PDFs into an AI assistant, in minutes – with 99% accuracy, +130 languages, free live chat, app integrations and water-tight data compliance. Try for free, for 30 days, no card details required. Top 5 reasons our business owners love AI Studio: 1. Time to Value – using auto-gen to produce your AI assistant from your existing URL, means you can go live to real customers within minutes 2. Unparalleled accuracy – you can trust your automation with greater accuracy than a human agent from day 1. 3. 24/7 reliability and consistency – no more missed opportunities or need for “out of hours” expectation management, let your AI assistant do the leg work. 4. Better solutions, lower costs – 533% ROI within 6 months, plus month on month improvement to metrics 5. We’ve made it so easy – our +20 years data engineering experience makes our platform intuitive, we’ve solved for the back-end experience not just the end-user, taking the complexity out of AI, data integration and compliance

Average Rating: 4.7/5.0

Total Reviews: 3

How Do G2 Users Rate EBI.AI?

  • Understanding: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Reliability: 8.3/10 (Category avg: 8.8/10)
  • Error Learning: 7.5/10 (Category avg: 8.1/10)

Who Is the Company Behind EBI.AI?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Do G2 Reviewers Say About EBI.AI?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of EBI.AI, allowing quick setup and seamless integration with various tools.
  • Users love the seamless integrations of EBI.AI, enabling quick setup and support for 130+ languages.
  • Users value the time-saving setup of EBI.AI, enabling quick launches and seamless integrations with various tools.
  • Users appreciate the quick launch and multi-language support of EBI.AI, enhancing their productivity and integration.
Cons
  • Users find the integration limitations of EBI.AI can hinder the overall smoothness of their experience.

What Are Recent G2 Reviews of EBI.AI?

ELXCHATBOT AI

ELX Chatbot is an AI chatbot for ecommerce that helps online stores increase sales, automate customer support, and deliver personalized shopping experiences. Instantly answer customer questions, recommend products, track orders, and provide 24/7 multilingual assistance with seamless integrations for Shopify, BigCommerce, WooCommerce, and Adobe Commerce

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate ELXCHATBOT AI?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.4/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind ELXCHATBOT AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ELXCHATBOT AI?

InsiteChat

InsiteChat is a no-code AI chatbot platform headquartered in Noida, India. Founded in 2025 by Nitish Yadav, the company helps SaaS, e-commerce, and service businesses automate customer support without enterprise budgets. Pricing starts at ₹0/forever and scales to ₹14,237/mo, with INR billing and GST invoices for Indian customers and USD billing available globally. Key features include WhatsApp BYOK (bring your own Meta credentials with zero per-message markup), an advanced website crawler with CSS-selector targeting and scheduled auto-sync, smart multilingual handoff detection that catches frustration and non-English requests for human help across 95+ languages, full widget customization with RTL support and white-label branding, lead capture with HubSpot CRM sync, and 14+ native integrations including Slack, Zapier, Telegram, WordPress, Shopify, Crisp, Freshchat, Zendesk, Google Drive, Notion, and Dropbox. The primary value of InsiteChat is delivering feature-comparable functionality to Chatbase, SiteGPT, Intercom, and Drift at roughly 60% lower total cost — combined with the only real BYOK WhatsApp model on the market, where customers pay Meta directly at published rates instead of paying a Business Solution Provider markup. A free-forever plan with 1 chatbot, 50 messages/month, and 30 pages of training content lets businesses validate the product before any paid commitment.

Average Rating: 4.3/5.0

Total Reviews: 3

How Do G2 Users Rate InsiteChat?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind InsiteChat?

  • Seller: InsiteChat
  • Year Founded: 2025
  • HQ Location: Noida, IN
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
  • Phone: +918081861162

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of InsiteChat?

Kindly

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? - Less maintenance and more content production. The flat structure reduces time spent building and maintaining the chatbot. - Easy to customize. No coding needed for the chatbot to fit your branding. - Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Tele2, VOI, Boozt Fashion, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers and other relevant systems such as Dixa, Salesforce, Voyado, Zendesk, and Ingrid among others.

Average Rating: 4.9/5.0

Total Reviews: 32

How Do G2 Users Rate Kindly?

  • Ease of Use: 9.1/10 (Category avg: 9.1/10)

Who Is the Company Behind Kindly?

  • Seller: Kindly
  • Year Founded: 2016
  • HQ Location: Oslo, NO
  • LinkedIn® Page: www.linkedin.com
    100 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 44% Medium, 41% Small

What Do G2 Reviewers Say About Kindly?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support from Kindly, always ready to assist and enhance user experience.
  • Users find Kindly's ease of use exceptional, highlighting its intuitive design and helpful support features.
  • Users value the genuine support from Kindly's team, enhancing business efficiency and customer experience significantly.
  • Users appreciate the improved customer experience Kindly provides, making interaction quick, efficient, and enjoyable.
  • Users appreciate the intuitive features of Kindly, highlighting its ease of use and time-saving capabilities.
Cons
  • Users find there is a learning curve for newcomers, complicating their initial experience with the product.
  • Users find a steep learning curve due to confusing settings and navigation, making it hard for newcomers.
  • Users note that the AI chatbot requires extra work and maintenance, impacting short-term efficiency despite long-term benefits.
  • Users find the complexity of settings challenging, leading to confusion about where to find necessary options.
  • Users often struggle with complex usability, finding difficulty in navigating settings and context options effectively.

What Are Recent G2 Reviews of Kindly?

What Are G2 Users Discussing About Kindly?

LiveHelpNow

LiveHelpNow is an AI-powered customer engagement platform that helps businesses manage conversations across live chat, SMS, and messaging channels from a single interface. It combines real-time chat, automation, and intelligent routing to improve response times and streamline support operations. Teams can use AI assistants, canned responses, and customizable workflows to handle high volumes of inquiries efficiently while maintaining a personalized experience. Proactive chat tools help capture and convert website visitors, while reporting and analytics provide insight into performance and customer behavior. LiveHelpNow integrates with existing systems to keep data connected and is designed to scale with growing teams looking to enhance both customer support and sales engagement.

Average Rating: 4.3/5.0

Total Reviews: 155

How Do G2 Users Rate LiveHelpNow?

  • Ease of Use: 8.6/10 (Category avg: 9.1/10)

Who Is the Company Behind LiveHelpNow?

  • Seller: LiveHelpNow
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Willow Grove, PA
  • Twitter: @LiveHelpNow
    3,746 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Retail
  • Company Size: 48% Small, 35% Medium

What Do G2 Reviewers Say About LiveHelpNow?

AI-generated summary from verified user reviews

Pros
  • Users commend the fast and reliable customer support of LiveHelpNow, enhancing their experience and efficiency.
  • Users appreciate the fast support from LiveHelpNow, highlighting quick resolutions and excellent customer service experiences.
  • Users praise the ease of use of LiveHelpNow, benefiting from its simple interface and quick, reliable support.
  • Users value the seamless chat integration of LiveHelpNow, benefiting from reliable and feature-rich customer support.
  • Users love the feature-rich platform of LiveHelpNow, integrating various support tools for seamless customer service.
Cons
  • Users find the admin control issues frustrating, especially the outdated interface and lack of user role flexibility.
  • Users find the reporting inadequate, wishing for better clarity and transferability of data.
  • Users find the difficult interface of LiveHelpNow dated and unintuitive, especially for non-technical users.
  • Users find the lack of features limits their ability to customize roles and manage the system effectively.
  • Users find the learning curve steep due to the outdated admin interface and unintuitive features for non-tech users.

What Are Recent G2 Reviews of LiveHelpNow?

What Are G2 Users Discussing About LiveHelpNow?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026