Having used the product in a niche industry, this reviewer appreciates the 24/7 quality support and customization options. The only downside noted is the slow delivery of OTP authentication emails, possibly due to spam filtering.
View Full ReviewELXCHATBOT AI Reviews (3)
ELXCHATBOT AI Reviews (3)

Intelligent customer engagement that answers queries instantly and has helped boost conversions in real time. The UX is straightforward and easy to navigate, and the installation and onboarding process feels smooth from start to finish. I also appreciated the clear guidance on how to integrate everything properly. Review collected by and hosted on G2.com.
Nothing so far. I think we can see our requirements increasing with use. Perhaps being able to finese specific, trigger promos for example. Secret deals. We understand there is a decent product enhancement roadmap and so look forward to how the app develops. Review collected by and hosted on G2.com.

It takes all our accumulated support knowledge and automates it. We also love the responsive customer service - they have added several features based on our feedback. Review collected by and hosted on G2.com.
Nothing major - although we'd like a feature that allows for greater integration with our app (pre-populating information) Review collected by and hosted on G2.com.
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