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Jeremy P.
JP
Director of Operations
Mid-Market (51-1000 emp.)
"Simple and effective way to schedule employees"
What do you like best about When I Work?

I like the ability to be able to copy the previous week's schedule as I have core employee whose schedule does not change.when I work is better than other systems I have used. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

Sometimes the system can be glitchy from time to time. This is something that I dislike as having so many employees I rely on this to work quickly and efficiently so I can get the weeks schedule done. Review collected by and hosted on G2.com.

Response from Chelo Ojeda of When I Work

Hello Jeremy,

Chelo here from When I Work.

Thanks for your time in sharing this feedback with us! I'm glad to hear that you're finding the feature to copy shifts useful and an efficient way to schedule.

We can help resolve any issues you're experiencing if you submit a ticket at https://help.wheniwork.com/submit-a-ticket/.

Thank you,

Chelo

When I Work Reviews & Product Details

Pricing

Pricing provided by When I Work.

Single Location or Schedule

$2.50
1 user Per Month

When I Work Integrations

(3)
Verified by When I Work

When I Work Media

When I Work Demo - Employee scheduling
The Web app allows you to create employee schedules quickly and easily. Whether it's re-using your own weekly schedule templates, or our one-click Auto Scheduling feature, you can save hours while removing the headaches from manual processes. Know everyone's availability ahead of time while, or q...
When I Work Demo - Mobile app
With the When I Work mobile app, employees can easily find out their work schedule, see who's working, know what daily tasks are at hand, and manage their time-off and availability. With the optional Attendance feature, employees can also clock-in, and clock-out based upon their GPS location. Com...
When I Work Demo - Labor forecasting
Use the previous week's data to understand actual versus scheduled hours and to help you determine and optimize staffing needs
When I Work Demo - Attendance
View and track employee time through When I Work's time clock and attendance product. Compare scheduled versus worked hours and make adjustments quickly and easily. When I Work integrates with ADP, Paychex, Gusto, and Intuit Quickbooks to make payroll a breeze.
When I Work Demo - WorkChat
Broadcast messages or chat with a group, smaller team, or 1:1 with employees. Make communicating with your team easier and more efficient.
Play When I Work Video
Official Downloads
(1)
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When I Work Reviews (340)

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Reviews

When I Work Reviews (340)

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4.4
341 reviews

Pros & Cons

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CP
Club Administrator
Mid-Market (51-1000 emp.)
"Absolutely LOVE when I work"
What do you like best about When I Work?

I love the ease at which I can monitor my staff. Super easy for me to add and move around shifts, create templates ( especially color coded ones so I can see with a glance), check in with those clocking in late or missing shifts, it's easy to use and intuitive for my needs Review collected by and hosted on G2.com.

What do you dislike about When I Work?

Some of my employees have a hard time clocking in, esp those with an android Review collected by and hosted on G2.com.

Response from Shab M of When I Work

Hi Cristina,

Shab here from When I Work. Thank you for writing us your wonderful review!

We love to see that you are enjoying When I Work! If your team is still having issues with clocking in, our Customer Care team would be happy to help. If you can, please submit a ticket to us at : https://help.wheniwork.com/submit-a-ticket/.

Thank you again for your review!

Warmly,

Shab

Joshua Emmanuel a.
JA
Player support
Computer Games
Enterprise (> 1000 emp.)
"My review on When I Work"
What do you like best about When I Work?

I really appreciate how When I Work helps me stay organized and on top of my schedule. The reminder notifications are a big help, if I ever forget to clock in, it immediately alerts me so I won’t miss my shift. Once you get familiar with the system, it’s very easy to navigate. The shift copy and repeat functions make scheduling fast and effortless, saving a lot of time. I also find the attendance tracking feature useful since it allows me to double-check and verify attendance records with ease. Overall, it’s a dependable and efficient tool for managing work schedules. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

To be honest, there’s very little to dislike about When I Work. The platform performs so well that it’s hard to find another scheduling tool that matches its quality and ease of use. . Overall, it’s such a well-built system that I now use it for both of my companies, a clear sign of how effective and dependable it is. Review collected by and hosted on G2.com.

Response from Dawn C of When I Work

Hi Joshua,

Dawn here from the Care Team at When I Work. Thank you so much for taking the time to share such a detailed and thoughtful review! I’m so glad to hear that When I Work has helped you stay organized, save time, and manage your schedule more efficiently. It’s wonderful to know that features like shift reminders, attendance tracking, and repeat scheduling have made a positive difference in your day-to-day workflow.

It truly means a lot to hear that you’ve chosen to use When I Work for both of your companies. That’s such amazing feedback and a great testament to the platform’s reliability. We’re thrilled to know it’s supporting your success so effectively!

Thank you again for sharing your experience and for being part of the When I Work community!

Warmly,

Dawn

MK
Owner
Small-Business (50 or fewer emp.)
"Effortless Staff Scheduling—Organized, Easy, and Perfect for My Fitness Studio"
What do you like best about When I Work?

The software is extremely organized and easy to use. I'm able to schedule all of my staff on a weekly basis & view how many hours everyone has individually and collectively. Publishing the shift schedule in one place where we can see all shifts everyday is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

Honestly, as of now, there are no downside for my scheduling needs for my fitness studio! Review collected by and hosted on G2.com.

Response from Marcy F of When I Work

Hi Minjee,

Marcy here from the Care Team at When I Work. Thank you so much for taking the time to share your feedback! I'm happy to hear that When I Work is helping you with your Scheduling needs.

Thank you again for being part of the When I Work community and for taking the time to share your experience!

Warmly,

Marcy

Liza Marie  A.
LA
Customer Service Representative
Mid-Market (51-1000 emp.)
"Never Miss a Shift Thanks to Smart Alerts"
What do you like best about When I Work?

What I like best about When I Work is the alert notification system. If I forget to clock in, it sends me a reminder so I don’t miss a shift. It really helps me stay on track and avoid mistakes. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

What I dislike about When I Work is that it often has bugs. These glitches can be frustrating and sometimes affect how smoothly the app functions. Review collected by and hosted on G2.com.

Response from Jake Forrest of When I Work

Hi Liza,

Jake here from When I Work. Thank you so much for your feedback!

We are so happy to hear that our notification options help make clocking in and out of your shift easier!

We' are always working on creating the best version of our product that we can. You can always submit a ticket to our Care team (https://help.wheniwork.com/submit-a-ticket/). We'd be happy to help with any questions!

Warmly,

Jake

Verified User in Food & Beverages
UF
Small-Business (50 or fewer emp.)
"Very easy to use!"
What do you like best about When I Work?

It's really easy to see important information upon opening the app - my next scheduled shift, who else I will be working with, and requests for time off or coverage. I like getting a reminder notification that I have a shift starting soon or I'm still clocked in to a shift that already ended. It's also easy to see my current timesheets. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

I wish there were a little more customization, such as being able to see the schedule laid out for the entire month, rather than just by the week. Review collected by and hosted on G2.com.

Response from Lindsey J of When I Work

Hi there!

Lindsey here from When I Work. Thank you for taking the time to leave this review. We sincerely appreciate your feedback!

Please know we do offer a "Month" view on our Scheduler page, similar to what you're referring to! If you'd like more information, please reach out to us anytime at https://help.wheniwork.com/submit-a-ticket/.

Thank you again for leaving us this review!

Warmly,

Lindsey

Jhon Keneth S.
JS
Customer service representative
Enterprise (> 1000 emp.)
"When I work review"
What do you like best about When I Work?

What I like best about When I Work is how easy it makes to file leave. It also helps me to stay organized, reduces confusion about my shifts, and saves time for me as a everyday user of this. The email notification also makes it convenient to check my sched. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

One downside of When I Work for me is that notifications can sometimes be overwhelming on my email. Review collected by and hosted on G2.com.

Response from Dawn C of When I Work

Hi Jhon,

Dawn here from the Care Team at When I Work. Thank you so much for taking the time to share your feedback!

I’m so glad to hear that When I Work helps you stay organized, saves you time, and manages your shifts more easily. It’s great to know that filing leave and receiving schedule notifications have been especially helpful for you.

I also really appreciate you sharing your thoughts about email notifications feeling a bit overwhelming at times — that’s valuable feedback we’ll keep in mind as we continue to improve the experience for our users.

Thank you again for being part of the When I Work community and for taking the time to share your experience!

Warmly,

Dawn

Alyson G.
AG
Practice Manager
Small-Business (50 or fewer emp.)
"Great scheduling program!"
What do you like best about When I Work?

It's very user friendly - takes away hours of scheduling and simplifies it with just dragging shifts to the appropriate employee and VOILA! Done in a matter of minutes. I love that it integrates with any phone calendar so all staff can see when the work without downloading an app. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

I wish we could pay per an employee and not bundles of 5 Review collected by and hosted on G2.com.

Response from Shab M of When I Work

Hi Alyson,

Shab here from When I Work. We are delighted to see that you are finding the app simple to use, and it's such an honor to have you as a user!

Thank you for taking the time to write out a 5-star review for us!

Warmly,

Shab

Verified User in Insurance
AI
Small-Business (50 or fewer emp.)
"The Best App for Managing Work Schedules"
What do you like best about When I Work?

What I like best about When I Work is how easy and intuitive it is to use for both managers and employees. The app makes scheduling, shift swaps, and time tracking incredibly simple and organized. I really appreciate how it keeps everyone on the same page through instant notifications and clear communication features. It has saved our team so much time and eliminated confusion about shifts or availability. The interface is clean, fast, and user-friendly, even for people who aren’t very tech-savvy. Overall, it has made managing our team more efficient and stress-free — it’s truly one of the best scheduling tools I’ve ever used. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

There’s very little to dislike about When I Work, but if I had to mention something, it would be that sometimes notifications can be delayed or missed depending on the user’s phone settings. It would also be great to have a few more customization options for reports and shift views. However, these are very minor issues compared to how well the app performs overall — it’s still one of the most reliable and efficient scheduling tools out there. Review collected by and hosted on G2.com.

Response from Shab M of When I Work

Hi there,

Shab here from When I Work. WOW! Thank you so much for your high praise of our product!

We love to see that you are finding the tool easy to use and that it has saved you and your team a lot of time!

We also appreciate the suggestions and feedback. Thank you so much for providing them!

Have a wonderful week!

Warmly,

Shab

Mia A.
MA
Shop manager
Small-Business (50 or fewer emp.)
"Effortless Scheduling, Occasional App Crashes"
What do you like best about When I Work?

It makes it simple to execute & communicate clearly scheduling/scheduling needs. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

Only thing I dislike is that the app sometimes crashes out. Review collected by and hosted on G2.com.

Response from Shab M of When I Work

Hi Mia,

Shab here from When I Work. Thank you for writing us a review!

It's awesome to see that When I Work is meeting your scheduling needs, as well as allowing for clearer communication across your team!

We strive to make an easy-to-use tool and are happy to see that it is fulfilling your needs. This is awesome to see!

In regard to the app crashing out, our team would love to take a closer look into this for you; if you can, please submit a ticket to our Customer Care team: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to help!

Thank you again for being a part of the When I Work family!

Warmly,

Shab

Bre G.
BG
President/Owner
Package/Freight Delivery
Small-Business (50 or fewer emp.)
"Flexible Scheduling and Customizable Access Make Planning a Breeze"
What do you like best about When I Work?

It has options that allow you to customize your schedule as needed, making it easy to create a detailed and organized plan. In my industry, flexibility is essential, and I appreciate having straightforward tools for making quick adjustments and communicating efficiently. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

I appreciate having the option to control report access for each team member, as it allows for better management and customization based on individual roles. Review collected by and hosted on G2.com.

Response from Marcy F of When I Work

Hi Bre,

Marcy here with the Care Team at When I Work. Thank you for taking the time to leave this review and for your high praise. I am happy to hear that When I Work is giving you the flexible tools to be able to effectively schedule Shifts for your team.

We strive to have tools that are easy to work with and offer different ways of communicating with you team.

Thank you again, Bre, for taking the time to leave this feedback. Have a wonderful day!

Warmly,

Marcy

Pricing Options

Pricing provided by When I Work.

Single Location or Schedule

$2.50
1 user Per Month

Multiple Locations & Schedules

$5.00
1 user Per Month
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When I Work Features
Performance and Reliability
Mobile User Support
Ease of Completing Timesheets
Tracking Time to Project/Task
Time Tracking
Workflow
Automated Reminders
User, Role, and Access Management
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