Network User Monitoring Software

While NinjaOne was more expensive compared to other RMM solutions our team evaluated, the professionalism and value it provides absolutely justifies the cost. Review collected by and hosted on G2.com.

NinjaOne is indispensable in our IT environment for its robust remote monitoring and troubleshooting capabilities. It ensures all company devices consistently adhere to the latest software and OS updates, maintaining compliance seamlessly. Furthermore, it enables instant remote access, enabling our team to promptly address and resolve any user issues. This significantly enhances our operational efficiency and user satisfaction. Review collected by and hosted on G2.com.

I had some occasions where the agent on a computer just stopped reporting in. This is an easy fix, and it does not happen frequently, but it is annoying. Review collected by and hosted on G2.com.

Do yourself a favor and take a look at Jumpcloud; you can get started for free with a few computers to test it out. Ask questions, reach out to support, and you will see that they are a great company. Review collected by and hosted on G2.com.

We wanted to move away from Microsoft, AND Active Directory and toward something that would allow us to manage our devices better and unify user accounts under one master password to access Google Workspace, RADIUS, as well as some other SSO applications. JumpCloud ticked all of the boxes for us. Review collected by and hosted on G2.com.

I have had a good experience with we360.ai. As a new administrator, I needed some time to explore the different features and understand which reports would be most useful for our team. The onboarding support helped me a lot, and with regular use the platform has become much easier to navigate. Adding more in-product tips for new users would be a nice addition. Review collected by and hosted on G2.com.

We360 has made it much easier for us to keep an eye on attendance and daily work activity, instead of having to check everything manually. We use the dashboard and reports to understand where time is being spent and to get a clear view of how the team is working. Previously, this was challenging and took more effort to track consistently. Review collected by and hosted on G2.com.

The user interface feels quite dated and lacks a modern, polished aesthetic. While it is highly functional, the platform would benefit greatly from a refreshed UX/UI design featuring better color contrast, which would make the admin console more visually engaging and easier to navigate Review collected by and hosted on G2.com.

Before Okta, managing user access and application provisioning was a highly manual and time-consuming process. Okta solves this by fully automating our user and application lifecycle management. This benefits us by ensuring secure, day-one access for new hires and immediate access revocation upon departure, saving our IT team countless hours of manual work each week. Review collected by and hosted on G2.com.

One thing I feel could be improved is the reporting functionality. While Hubstaff provides a lot of useful information, getting the exact data I need can sometimes take a bit more effort than expected.

It would also be great to have more flexibility when it comes to managing schedules and tracking hours, especially when working with team members across different time zones. Overall, it works well for what we need, but a few improvements to the reporting and user experience would make it even better. Review collected by and hosted on G2.com.

Hubstaff helps us manage one of the biggest challenges of having a remote team, which is keeping track of working hours and making sure everyone is logging their time correctly.

With team members working across different countries and time zones, it gives us a much clearer picture of who's working, when they're working, and how their time is being spent.

One of the biggest benefits for us is payroll accuracy. We use Hubstaff to verify hours worked, which makes processing payments much easier and helps avoid disputes or confusion around timesheets. It also helps us identify attendance or productivity concerns early, rather than only picking them up when there's already an issue.

Overall, it saves us a lot of manual admin and gives us better visibility and control over our day-to-day operations. Review collected by and hosted on G2.com.

Some issues require site visits which have nothing to do with RMM. Review collected by and hosted on G2.com.

A lab PC is three months behind on Windows updates and failing a compliance check. Patching pushes the missing updates after hours, confirms they installed, and clears the flag without a campus visit. A front-desk machine is frozen mid-enrollment. Remote control puts you on the session in about a minute, you kill the stuck process, and the adviser stays on the phone with the applicant. Disk space on a shared workstation hits the alert threshold before the user notices. You clear the cache and the temp files from the console. The ticket never gets written. A laptop drops off the network overnight. The agent shows it last checked in, whether it is online now, and which switch port it was on. You know if it is asleep, unplugged, or actually down before anyone drives over. Review collected by and hosted on G2.com.

Sometimes, the activity tracking can feel a little too detailed, especially when focusing on tasks that require deep concentration. The reports could be more flexible and easier to customize according to individual needs. Occasionally, switching between different tasks takes extra effort. Overall, the tool is useful, but a few improvements could make it more comfortable to use daily. Review collected by and hosted on G2.com.

WebWork Time Tracker helps me manage my working hours and keep track of the time spent on different tasks and projects. It makes it easier to monitor daily progress and stay organized throughout the day. The reports also help me understand how my time is being utilized and where improvements are needed. Overall, it helps me manage my workload more efficiently and maintain better accountability. Review collected by and hosted on G2.com.

So far, I haven't found any drawbacks. Review collected by and hosted on G2.com.

It guarantees me a completely stable network. Previously, I had many wifi problems; when working with a large volume of data for my job, my NAS server did not function as smoothly and reliably as it does now. Review collected by and hosted on G2.com.

I find the access review notifications could be more configurable. Reminders sometimes reach owners who are on holiday and then nothing happens until the deadline passes. An escalation to a deputy would help. Review collected by and hosted on G2.com.

I manage external users in Teams, preventing guest sprawl and reducing admin load. The self-service invitation with approval keeps control with automatic expiries, making guest access manageable without extra admin effort. Review collected by and hosted on G2.com.

The biggest drawback for me is the lack of Wayland support on Linux. I use Ubuntu, where Wayland provides a much smoother and more stable experience. Unfortunately, Insightful requires an Xorg (X11) session to track working hours and activity.

Because of this, I have to switch to Xorg, where I frequently experience graphics driver crashes and compatibility issues with other applications. This negatively affects my productivity and overall system stability.

I contacted Insightful's support team about this issue. They responded quickly and professionally, explaining the technical limitations and confirming that Wayland support is being worked on, although there is no estimated release date yet.

I would really appreciate native Wayland support in a future update, as it would significantly improve the experience for Linux users. Review collected by and hosted on G2.com.

As a software developer, I need to accurately track my working hours across different projects and tasks. Insightful helps me keep a clear record of how much time I spend working, making it easier to review my daily and weekly activity.

One of the main benefits is having all my time-tracking information in one place. I can see how my working hours are distributed and identify periods of inactivity, which helps me better understand my productivity and improve my time management.

It also provides useful transparency for both employees and management, reducing the need for manual time reporting and making it easier to verify actual working hours. Review collected by and hosted on G2.com.

The pricing model based on sensor count can become expensive as your environment grows. Every new device, interface, or metric you want to track adds up quickly, so scaling monitoring across multiple sites requires careful planning around sensor usage. Review collected by and hosted on G2.com.

Honestly, before PRTG we usually only realized something was wrong after it had already impacted users. A lot of it came down to manual checks and guesswork. Now, with the alerts we’ve set up, we get an early warning before things go south—whether it’s a server running low on disk space, a slow link, or a device that stops responding. That has already saved us more than once from a real incident. It takes a lot of stress off the team because we’re not constantly firefighting anymore. Review collected by and hosted on G2.com.

It's very difficult to find something to dislike, because I feel confident that anything we would want changed, the Netbeez team would be able to accommodate it. Review collected by and hosted on G2.com.

Our organization's workers are primarily remote, and their roles very often are ones that don't come with a necessary proficiency in technology. Therefore, it is often the case that home internet/router diagnosis falls entirely on us. This tool is essential to being able to gather objective troubleshooting data among the sea of subjective reporting we get from our users to determine where the actual cause of network interruptions lies. Review collected by and hosted on G2.com.

Updates some functions is better in real time. Review collected by and hosted on G2.com.

Better Traffic Engineer in our network. Review collected by and hosted on G2.com.

Reporting isn't good. Alerting setup is a bit complex. I had to dig through the documentation to get the email notification to work properly. Review collected by and hosted on G2.com.

A few months ago a sudden spike in one of our core network switches. Observium flagged the interface as saturated, and I tracked it back to a misconfigured backup job. Without Observium, I probably wouldn't have caught it until users started complaining. Review collected by and hosted on G2.com.

Not a dislike but a feature I would like to see is ExtraHop move towards prevention. Currently, the product is good at identifying and detecting suspicious or malicious activity. Prevention can be achieved through integration with tools but it would be nice to have these native to ExtraHop. Review collected by and hosted on G2.com.

Whenever we perform penetration tests, ExtraHop is always the first tool to detect the activity. Often times, the penetration testers will start their campaigns performing reconnaissance and trying to remain stealthy. Because they are not attempting to exploit vulnerabilities at this stage and may be using legitimate system tools, these actions would usually go unnoticed. By inspecting all network traffic, ExtraHop is quick to determine unusual activity on the network host even if it is not a managed device. The network traffic can be inspected by SOC teams and actions can be taken to contain the suspicious device. Review collected by and hosted on G2.com.

One issue I have experienced is with Splashtop. Sometimes it does not connect, or there can be a significant delay when trying to remotely access a computer. Aside from that, I have had a very good experience with Rippling, especially for employee onboarding, device and inventory management, and managing company equipment. Review collected by and hosted on G2.com.

Rippling helps us centralize and simplify many of our day-to-day IT and employee management processes. We use it for user administration, device and inventory management, device pre-configuration, employee onboarding, employee schedules, and organizational structure. Having all of these processes managed through one platform saves our IT team time, reduces manual work, and makes it easier to keep everything organized. Rippling has essentially become a core platform for our organization. Review collected by and hosted on G2.com.

No special or blocking points. But there's still room for improvement (for any tools, no matter what's the tool is) but the team are really supportive, reactive and makes the difference. Review collected by and hosted on G2.com.

As a fintech in the banking sector, numerous regulations and controls are required, such as regular access reviews. Zygon assists us to make these reviews easier and less time-consuming. Review collected by and hosted on G2.com.

The advanced reporting and data export module tends to be heavy when processing long-term accumulated metrics, impacting the interface's performance at times. Additionally, the complexity of certain advanced configuration options requires considerable administration time before achieving a 100% automated workflow. Simplifying optimization wizards and making report generation lighter would significantly improve the operational experience. Review collected by and hosted on G2.com.

Before implementing Pandora FMS, we managed the infrastructure with multiple tools disconnected from each other. This created information silos and delayed the detection of critical incidents. With Pandora FMS, we solved this problem by centralizing the monitoring of networks, servers, and applications into a single console.

The benefits have been tangible. Firstly, we reduced the MTTR: we decreased the mean time to resolution of incidents by more than 35% thanks to early alerts and event correlation. Additionally, we improved operational efficiency by eliminating the duplication of monitoring consoles, which has allowed us to save weekly operational hours for the support team and the NOC. Lastly, in terms of business continuity, we can now anticipate service outages before they affect end users, protecting the company's service level agreements (SLAs). Review collected by and hosted on G2.com.

In the beginning Indent required quite a lot of setup as we had to build our own integrations with Google Groups and Github but they have both been converted to native integrations meaning less maintenance burden for us.

The single thing I would like to see improve in Indent is the level of polish inside the web product. Most users will go through the Slack integration (which is great) but the web app is often difficult to use and can sometimes be buggy (although always quick repaired). Review collected by and hosted on G2.com.

Indent allows us to implement dynamic access control for members of our team to view our customer’s most sensitive information. Working with Indent has allowed us to provide our customers with the best possible security and risk management whilst still delivering a world leading customer support experience. Review collected by and hosted on G2.com.

Nothing comes to mind at the moment. It's done what I needed it to so far without any real friction. Review collected by and hosted on G2.com.

Before Willow, every time I wanted to use an MCP server I had to go through engineering. That meant waiting, context switching, and usually losing momentum on whatever I was working on. Now I can just connect to what I need on my own and keep moving. It's removed a bottleneck I didn't even realize was slowing me down that much until it was gone. As a designer, being able to self-serve on tooling instead of depending on someone else's availability has been a bigger deal than I expected. Review collected by and hosted on G2.com.