Network User Monitoring Software

The MDM is limited compared to our previous MDM provider. Lacks some products and features we were used to and miss. Review collected by and hosted on G2.com.

NinjaOne solves the challenge of managing IT infrastructure across a large, geographically spread organization without needing boots on the ground at every site. Instead of driving or flying out to troubleshoot a device, we can remotely diagnose and fix issues at any of our ~50 communities, which saves enormous time and travel costs. It also gives us centralized visibility into device health, endpoint protection status, and MDM enrollment across a mixed fleet of Windows machines, Macs, and iPads. Something that would be nearly impossible to track manually at this scale. The scripting and custom fields functionality lets us build our own monitoring layers (like tracking which endpoint protection product is installed on each device) rather than being limited to out-of-the-box reporting. As we've consolidated MDM management into NinjaOne, we've also reduced the number of platforms our team has to juggle, which cuts down on context-switching and lowers the risk of devices falling through the cracks during transitions. The overall benefit is a leaner, faster-moving IT team that can support far more locations than our headcount would otherwise allow. Review collected by and hosted on G2.com.

While JumpCloud offers a wide range of features, some advanced configurations can take time to understand, especially for new users. The reporting and customization options could be more flexible in certain areas, and troubleshooting occasionally requires referring to documentation or support resources. However, these are relatively minor issues compared to the overall value the platform provides. Review collected by and hosted on G2.com.

JumpCloud helps us solve the challenge of managing user identities, device access, and security across multiple systems from a single platform. Instead of handling these tasks through different tools, we can manage everything centrally, which saves time and reduces administrative effort. It has improved our security through features like SSO and MFA, streamlined employee onboarding and offboarding, and made it easier to ensure users have the right level of access when they need it. Review collected by and hosted on G2.com.

The platform works well once it’s configured, with no issues. Review collected by and hosted on G2.com.

Previously, we only had attendance information, which wasn’t enough to understand how employees were utilising their working hours. We lacked visibility into productive time usage, idle time, and overall work efficiency.

With we390.ai, we now have detailed insights into employee activity through the dashboard, productivity reports, and application usage analysis. This has helped us identify work trends, improve reporting accuracy, and make more informed management decisions. The automated reports have also reduced manual effort, allowing managers to spend less time preparing data and more time focusing on improving team performance. Overall, the platform has provided greater transparency and better control over workforce productivity. Review collected by and hosted on G2.com.

One drawback of Hubstaff is that some of its employee monitoring features can feel a bit intrusive, particularly for teams that place a high value on autonomy. The desktop app can also occasionally prompt reauthentication or run into minor syncing delays. In addition, while the reporting tools are helpful, tailoring reports to very specific business needs can take some time to learn and get right. That said, these feel like relatively minor issues compared with the overall value and visibility the platform provides. Review collected by and hosted on G2.com.

Hubstaff helps us address challenges around time tracking, project visibility, and team productivity, especially when we’re working with remote or distributed teams. Before using Hubstaff, it was hard to get an accurate picture of how time was being allocated across different projects and tasks. The platform gives us clear insights into team activity, project progress, and resource utilization, which in turn improves planning, strengthens accountability, and boosts overall operational efficiency. As a result, we’re able to manage workloads more effectively, track project costs with greater accuracy, and make better-informed business decisions. Review collected by and hosted on G2.com.

While Okta is a powerful platform, the licensing model can become expensive as organizations add more features and users. Some advanced configurations, particularly around custom identity workflows and integrations, have a learning curve and may require technical expertise. The admin interface is generally good, but navigating certain settings can sometimes feel overwhelming due to the number of available options. Reporting and customization could also be more flexible for organizations with complex requirements. Review collected by and hosted on G2.com.

Okta helps us centralize identity and access management across multiple business applications, eliminating the need to manage user accounts separately for each platform. Single Sign-On improves the end-user experience by reducing password fatigue, while Multi-Factor Authentication strengthens security without creating unnecessary friction. Automated user provisioning and deprovisioning save administrative effort, reduce human error, and ensure users have the right level of access throughout their lifecycle. Overall, Okta improves security, streamlines IT operations, and helps maintain compliance while increasing productivity for both administrators and end users. Review collected by and hosted on G2.com.

I don't see any disadvantages to using Atera; for me, it's all advantages: greater efficiency and better performance, all thanks to AI. The only thing I don't quite like is the SNMP section, because I feel it still needs improvement. Review collected by and hosted on G2.com.

Tickets, inventories, license reports, equipment, assets, etc.; alerts and diagnostics of client devices; automatic updates for each client. All of this saves us a lot of time. Review collected by and hosted on G2.com.

The hierarchical grouping for OT devices is still pretty manual. Every time maintenance swaps a sensor or adds a new actuator I have to go rebuild the tree structure by hand, and if you forget one sub-group the maps look like a jigsaw with missing pieces. It’s not a deal-breaker, but after a busy shutdown week it feels like busywork that should be smarter by now. Review collected by and hosted on G2.com.

We used to fly blind on predictive maintenance—machines would just fail and we’d scramble. Now PRTG gives us trending curves I can actually show the maintenance guys in plain English. We cut unplanned downtime by roughly 40 % on the critical lines and shaved about 18 % off our quarterly energy bill because we finally saw which machines were idling at full power overnight. The ROI showed up in the first six months. Review collected by and hosted on G2.com.

So far, I haven't found any drawbacks. Review collected by and hosted on G2.com.

It guarantees me a completely stable network. Previously, I had many wifi problems; when working with a large volume of data for my job, my NAS server did not function as smoothly and reliably as it does now. Review collected by and hosted on G2.com.

One thing I would improve is the way some features are organized. It took me a little while to find a few settings the first time I used the app. I also think it would be nice to have more options for customizing reports based on different projects. These are small things, though, and they haven't had a big impact on my overall experience. Review collected by and hosted on G2.com.

WebWork Time Tracker helps me avoid guessing how much time I spend on my work. Everything is recorded in one place, so I can easily check my daily hours and see where my time goes. This has helped me stay more organized, finish tasks on schedule, and avoid forgetting work details. It also makes reviewing my progress much easier at the end of the week. Review collected by and hosted on G2.com.

It's very difficult to find something to dislike, because I feel confident that anything we would want changed, the Netbeez team would be able to accommodate it. Review collected by and hosted on G2.com.

Our organization's workers are primarily remote, and their roles very often are ones that don't come with a necessary proficiency in technology. Therefore, it is often the case that home internet/router diagnosis falls entirely on us. This tool is essential to being able to gather objective troubleshooting data among the sea of subjective reporting we get from our users to determine where the actual cause of network interruptions lies. Review collected by and hosted on G2.com.

Updates some functions is better in real time. Review collected by and hosted on G2.com.

Better Traffic Engineer in our network. Review collected by and hosted on G2.com.

Not a dislike but a feature I would like to see is ExtraHop move towards prevention. Currently, the product is good at identifying and detecting suspicious or malicious activity. Prevention can be achieved through integration with tools but it would be nice to have these native to ExtraHop. Review collected by and hosted on G2.com.

Whenever we perform penetration tests, ExtraHop is always the first tool to detect the activity. Often times, the penetration testers will start their campaigns performing reconnaissance and trying to remain stealthy. Because they are not attempting to exploit vulnerabilities at this stage and may be using legitimate system tools, these actions would usually go unnoticed. By inspecting all network traffic, ExtraHop is quick to determine unusual activity on the network host even if it is not a managed device. The network traffic can be inspected by SOC teams and actions can be taken to contain the suspicious device. Review collected by and hosted on G2.com.

The app is a bit slow sometimes, but nothing that really disrupts our work. The developer is working on improvements all the time, new features are added all the time as well. Review collected by and hosted on G2.com.

It helps us keep an overview of guest users, get NDAs from externals with no manual efforts at all, regularly check whether they still need access and remove guests if the collaboration has ended. Review collected by and hosted on G2.com.

Reporting isn't good. Alerting setup is a bit complex. I had to dig through the documentation to get the email notification to work properly. Review collected by and hosted on G2.com.

A few months ago a sudden spike in one of our core network switches. Observium flagged the interface as saturated, and I tracked it back to a misconfigured backup job. Without Observium, I probably wouldn't have caught it until users started complaining. Review collected by and hosted on G2.com.

Sometimes the background Mobile Device Management (MDM) agent can trigger slightly intrusive prompts on my laptop regarding system updates or security compliance right in the middle of a meeting. It would be great if those automated reminders could be delayed or scheduled for outside working hours. Review collected by and hosted on G2.com.

It completely removes the friction of managing multiple passwords and getting access to company tools. Instead of constantly submitting IT tickets for app permissions or password resets, everything is handled securely through one unified dashboard. It gives me immediate access to what I need to do my job securely. Review collected by and hosted on G2.com.

Only two things!

1.- There is no template support to apply to hosts... like in Zabbix or Centreon!

2.- It's a bit difficult to interact with Grafana. (It's possible, but not easy for all users)

3.- Maybe some integrations are missed Review collected by and hosted on G2.com.

It helps us to collect disparate data such as veeam backup status, sql tasks, acronis tasks, failed login, successful login, number of open/sg processes... All disparate data that comes together on the same platform. Based on this data we make decisions and act on the machines. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I use PropelAuth for managing customer authentication, which includes user sign-in and token generation. The SSO support for Okta and Azure helps us meet enterprise needs. The responsive support team enables us to outsource authentication, so we don't need to be experts. Review collected by and hosted on G2.com.

UI can be better rest all things are up to the mark. Review collected by and hosted on G2.com.

It enhances our security and removes loop holes of the security model. It categories users as per their rights . Review collected by and hosted on G2.com.

While OpsRamp is a powerful platform, one area that could be improved is the learning curve for new users. Because it offers a wide range of monitoring, automation, and IT operations capabilities, it can take some time for teams to fully understand and utilize all its features effectively. Additionally, initial configuration and customization may require careful planning, especially in complex enterprise environments. However, these challenges are common with comprehensive enterprise observability and IT operations platforms, and the benefits generally outweigh the initial effort required. Review collected by and hosted on G2.com.

For me, the biggest benefit is improved visibility and faster issue resolution. By consolidating monitoring data into a single pane of glass, OpsRamp helps identify problems proactively before they impact users. Its automation capabilities also reduce repetitive operational tasks, allowing teams to focus on higher-value work. This leads to improved system reliability, reduced downtime, and more efficient IT operations. As someone working in observability and infrastructure monitoring, having a unified latform helps simplify troubleshooting enhances overall operational efficiency. Review collected by and hosted on G2.com.

It would be useful if future updates included more healthcare-oriented reporting templates, although we've been able to customize the existing reports to suit our needs. Review collected by and hosted on G2.com.

We wanted better visibility into administrative workflows rather than clinical work. The insights we've gained have helped us reduce bottlenecks, improve scheduling, and create a smoother experience for both employees and patients. Review collected by and hosted on G2.com.