Holiday Property Management Software

I haven't used the platform for a long time, so I cannot speak to its longevity. However, from the time I've used it it is feature-heavy, and the customer service is there, so if you have any questions, I'm sure that the team will be able to handle it and to give you some sort of a solution. Review collected by and hosted on G2.com.

Making it super easy for me to manage all of my properties and having everything in one unified platform rather than using a number of different softwares. Review collected by and hosted on G2.com.

I cannot think of anything further to improve. I mentioned last time that they should give a toggle button for a payment plan on each resident so if they are not in collections or paid in full, we can tag them as in an active payment plan. Review collected by and hosted on G2.com.

It helps tremendously with a resident uploading their insurance and making sure it is correct. It helps me remember when I need to do a renewal. It helps me keep track of prior rent raises and if I am comparable with my rents for different areas. It helps me with leasing and keeping everything organized and able to advertise easily and in a more effortless manner. Review collected by and hosted on G2.com.

As a leasing agent who uses Entrata every day, it can sometimes feel a little slow or require more clicks than necessary to complete simple tasks. During busy seasons when I’m working with multiple prospects at once, switching between tabs and screens can slow me down. It also takes time to fully learn where everything is located, so there’s a learning curve for new team members. Overall it works well, but streamlining a few common leasing functions would make it even more efficient. Review collected by and hosted on G2.com.

Entrata is solving the problem of having leasing, resident management, and reporting spread across multiple systems. Instead of juggling spreadsheets, emails, and separate platforms, everything is centralized in one place. This helps reduce miscommunication, keeps prospect and resident information organized, and allows me to quickly access applications, lease documents, and payment details.

As a leasing agent, this benefits me by saving time and helping me stay organized during busy leasing seasons. I can easily track follow ups, monitor application progress, and view availability in real time, which makes the leasing process smoother for both me and the prospect. Review collected by and hosted on G2.com.

sometimes, the site is being laggy. Also recent site update was not as I expected..Wish they can give individual user to choose original version vs newer updated version.

Some of features has to go through them such as deleting payees.

If user have more control of the site, that would be great! Review collected by and hosted on G2.com.

keeping track of tons of list for expenses and income is always hassle for all managers.

Innago makes it easy without costing anyone for any single penny. Review collected by and hosted on G2.com.

The accounting aspect for service providers still lacks visibility and clarity. Cleaning agents do not have access to a summary dashboard with their completed, uncompleted tasks, and the associated amounts. As a result, they frequently send me invoices that do not always match the RentalReady schedule, which leads to unnecessary manual checks. A dedicated module or better tracking would greatly improve consistency and save everyone time. Review collected by and hosted on G2.com.

RentalReady allows me to solve several recurring issues in my business: managing booking flows, coordinating between owners, travelers, cleaning and maintenance teams, as well as centralizing information. I save time, avoid human errors, have a clear view of schedules, and my travelers automatically receive essential information, which greatly improves my satisfaction rate and overall rating. Review collected by and hosted on G2.com.

There are not many things I dislike about ResMan, but there is room for growth. One area that could be improved is the waiting list functionality. For example, when managing a parking waitlist, it is difficult to adjust the order fairly when someone needs to be moved up. Even if a person receives a spot earlier, the list numbering does not automatically update for the remaining residents. This makes it harder to clearly reflect the true order of the waiting list and can cause confusion when tracking positions. Review collected by and hosted on G2.com.

ResMan helps solve the challenge of managing recertifications in affordable housing. In our property, residents’ incomes often need to be reviewed outside of the annual cycle through interim recertifications. ResMan makes this process more flexible and organized by allowing us to create, and update income changes accurately when they occur. This helps ensure compliance while reducing manual work and confusion around income reviews. Review collected by and hosted on G2.com.

Only mild issue is the phone app (on android, but I heard iphone does it as well in the townhalls) logs you out once in awhile, and you need to log back in. Review collected by and hosted on G2.com.

Come on in, the water is fine. If you want, you can run Hospitable on top of another PMS that is API connected like I did at first, but then hospitable worked so well I just use them now. Review collected by and hosted on G2.com.

Hosptiable solved cross platform communications for me, and cross platform booking calendars for myself and the cleaners. Automated messaging also frees up alot of time and effort and with Hospitibale the guest communications seem easy.

Hospitible is working out a few bugs with the door lock integration and so that has been going better (new feature within the last few months, so it wasn't going to be perfect).

Support is pretty great with Hospitable as well; support responds quickly and usually with a quick fix or how to. Review collected by and hosted on G2.com.

Getting started with turbo tenant was very easy and it made the onboarding process feel smooth and straightforward from the beginning . I honestly haven’t found anything to dislike about TurboTenant. Review collected by and hosted on G2.com.

Before everything was scattered across calls, text, spreadsheets. It also gives me a messaging platform so i can communicate with my tenants without using my personal email. Now I have a systems where payments, issues and tenants information are all tracked in a single place, which reduces confusion cuts down on follow ups. Review collected by and hosted on G2.com.

There are no downsides as such from my side, but I really think they should allow to upload multiple photos or videos at the same time white creating a incident report, it is so much trouble to add the images later on, and one more thing if recording the past scenario in the report it should give dedicated option to include the past event related to that situation. Review collected by and hosted on G2.com.

It really solves the problem of time stamping as i have already mentioned i have used building link, but it seems so complicated. Instead, Condo Control gives a drastic change to track everything in a simpler manner. Review collected by and hosted on G2.com.

I honestly can’t think of anything. Up to this point they have been truly amazing. Their people make the difference. I really mean that…

George, Talia and Vicki to be specific. SnapInspect would not be as valuable to me without them. Review collected by and hosted on G2.com.

Time.

In the past I would inspect a property taking a ton of notes and photos, then go back to the office and spend approximately 4-5 hours creating a report that would be user-friendly to my client.

Now after I do the inspection, I spend maybe 30 minutes editing the report and correcting my spelling errors then it’s done.

So SnapInspect provided me a way to save something that can’t be replaced…time. And lots of it. Review collected by and hosted on G2.com.

This isn't so much a dislike. This is more of a sticker shock with the pricing. For a small landlord like us - it's not cheap. It's a deal when you compare it to other project management software - but it is not nominal.

All I can say - it's worth it if you want a life. Review collected by and hosted on G2.com.

1. Keeping track of multiple projects - allowing you to easily, at a glance see the status.

2. Linear conversations. You see the timeline thread of what was said by whom and when. Eliminates he said she said. Forces you to own up to your own mistakes and everyone else.

3. Allows DoorLoop take care of organizing all the little details so you can start thinking bigger picture - vs - did the faucet arrive.

4. Keeps everyone accountable.

5. Handles all the rental payments online, including the late fines. Makes the fines for late payment somehow seem less personal. (That said, you can easily remove fines to accommodate your long term renters who had a hiccup in their life). Review collected by and hosted on G2.com.

I don’t really have any dislikes—Building Engines is very user-friendly. The one time I had an issue with the filter not properly separating users between my two properties, a software update resolved it, and I haven’t encountered any problems since then Review collected by and hosted on G2.com.

Building Engines solves the challenge of managing multiple aspects of property operations in 1 place. It centralizes work orders, compliance tracking, tenant communications, and vendor management, reducing the need for spreadsheets & manual follow-ups. This benefits me by saving time, improving organization, ensuring compliance, and giving real-time visibility into property operations, which allows me to manage multiple properties efficiently and confidently. Review collected by and hosted on G2.com.

Like many software there some always going to be downsides. In the case of Property Matrix, it is web-based so if their server is down things can run a little slowly or no access at all. However, so far with my 1-year experience with PM, the server was a non-issue. Review collected by and hosted on G2.com.

Property Matrix helps to streamline leases and tenant connection. In other words, everything lease, such as rent, lease signing and tenant communication in one package. Review collected by and hosted on G2.com.

Rentvine can be buggy sometimes, with windows popping up when they shouldn't, etc. I hate the 2-factor authentication - so irritating and unnecessary. I don't like that the reports pages don't have the main logo to make it easy to get back to the dashboard. I also think there needs to be better visual cues when there is a NOTE on an item- make it red or add a number bubble that shows how many notes there are or something. Reports could use more customization (ie show properties with custom field date between x and x date) Review collected by and hosted on G2.com.

Rentvine is helping us to keep our properties, finances, and maintenance organized. Review collected by and hosted on G2.com.

If I had to pick something least helpful, I’d say the system can be a little buggy with uploading or viewing pictures, and it would be great if the conversation feature with residents was tied directly to work orders. Review collected by and hosted on G2.com.

Requiring photos for inspections. Tracking work order completion and correspondences with residents. Review collected by and hosted on G2.com.

With a large portfolio of properties, the roll-out and integration of Knock was more challenging and complex than expected. It would be nice to have an easier and faster set-up process. Review collected by and hosted on G2.com.

The Knock CRM has empowered our leasing and operation teams. It has helped us improve the leasing, touring, and resident experiences. Knock also has streamlined and simplified workflows. Review collected by and hosted on G2.com.

The payment gateway fees are too high. I don’t want to absorb this cost myself, and I also don’t want to pass it along to my tenants. Review collected by and hosted on G2.com.

Tenant Cloud provides a single platform for landlords to allow tenants to do everything required when renting a property to filing an application, background checks, signing a lease, an opening a maintenance requests. As a landlord, it helps me connect quickly with my tenants and vendor providers to schedule maintenance and pest control services effectively. As a landlord that does not reside near the rental units, it allows me to manage the property remotely, removing the physical paperwork by using digital signatures and leases, payment acceptance, bookkeeping, expense management and managing maintenance requests and approvals. Review collected by and hosted on G2.com.

While Ciirus offers a variety of self-help resources, I often find that they don’t quite get me to the finish line. More often than not, I end up reaching out to a Ciirus rep for guidance—and honestly, that’s where the real value is. Their team is always helpful, knowledgeable, and quick to get me back on track. Review collected by and hosted on G2.com.

One of the biggest benefits for me is having all our reservation information in one place. It makes things so much easier—no more jumping between systems or digging through emails. Ciirus helps keep everything organized and accessible, which saves time and cuts down on mistakes. It’s just a smoother way to manage bookings and guest info. Review collected by and hosted on G2.com.

There are some areas where the UX could be refined:

- Coordinating automated messaging across different platforms (it's a bit tricky to see how these all come together)

- Integrating with Google Search so that specific dates and rates for available bookings appear in search results

- More options for the booking engine to fit with the look and user flow of our website Review collected by and hosted on G2.com.

Lodgify has allowed us to move from manual processes for bookings to a more fully automated set of systems. It integrates our calendar, rates, and reservations across Airbnb, Booking.com and our website into one place, which in turn has allowed us to optimise pricing, inventory and bookings.

It has also helped us diversify our offering so that we can grow our direct bookings in addition to our core business on Airbnb Review collected by and hosted on G2.com.

Guesty is a powerful platform, but it comes with a learning curve and requires careful configuration to fully leverage its capabilities. For companies managing larger portfolios, consistency in how taxes, fees, and reporting structures are set up becomes very important.

Some workflows that managers rely on, particularly around reporting and financial reconciliation, could benefit from additional automation and clearer documentation.

Overall, the system is very capable, but because of its depth it requires thoughtful setup and ongoing attention to detail to ensure everything is configured consistently across properties. Review collected by and hosted on G2.com.

Guesty allows us to centralize reservations, channel distribution, guest communication, and operational workflows in one system. Managing a portfolio of around 100 vacation rental homes requires strong integrations with pricing tools, operations software, and other systems in our tech stack. Having those systems connected through Guesty helps streamline our processes, reduces manual work, and allows our team to manage a large number of properties more efficiently. Review collected by and hosted on G2.com.