Holiday Property Management Software

One of the biggest downsides we’ve experienced with AppFolio is the lack of safeguards and recovery options for accounting data. We followed incorrect guidance from their AI chatbot on an accounting fix, which resulted in the permanent loss of about three weeks’ worth of accounts payable work. Unfortunately, there was no way to restore a prior version or recover the data, and everything had to be manually re-entered. That lack of version control or rollback capability is a significant risk.

Additionally, integration with other systems like QuickBooks Online is limited, which makes it harder to create a more flexible or redundant accounting workflow. Expanding integrations and improving data recovery options would make a big difference. Review collected by and hosted on G2.com.

We use AppFolio to centralize and streamline all aspects of property management. It solves the challenge of tracking detailed property, tenant, and financial data in one place, which improves accuracy and visibility across our portfolio. It also simplifies maintenance coordination through work order management, making it easier to assign, track, and complete repairs efficiently. On the financial side, it helps us process vendor payments, owner distributions, and reporting in a structured way, reducing manual work and errors. Additionally, it supports compliance with California Department of Real Estate requirements, which is critical for maintaining proper trust accounting and regulatory standards. Overall, it allows us to operate more efficiently, stay organized, and scale our operations with better control. Review collected by and hosted on G2.com.

Nothing negative so far. It’s fairly simple to use overall, although I did need a bit of help setting up the website because that part is a little more complicated. My onboarding expert really helped me through all of it. The price feels fair, especially considering how much support they provide. Review collected by and hosted on G2.com.

I was managing six properties that aren’t even in the same town, let alone the same country. I was trying to organise team members manually, one by one, while also keeping up with constant booking changes and the endless, repetitive questions that come with them. Quite frankly, things were getting missed. Hostaway has helped me streamline everything and has taken away a lot of the headache. Review collected by and hosted on G2.com.

I think the only thing that would be great is if we could build out leases inside of Innago based on location. Review collected by and hosted on G2.com.

I use Innago for every aspect of rental management. It stores leases, handles payments with tenant reminders, and implements late fees automatically. It also manages support tickets, tracking maintenance requests. It's an all-in-one platform that simplifies everything for me and my tenant. Review collected by and hosted on G2.com.

Entrata is a great platform overall, but the mobile app can sometimes be slow and require refreshing before updates appear. Finding certain settings or work order details can also take more clicks than necessary. Improving the app’s speed, search function, and offline capabilities would make it even better for maintenance teams working in the field. Review collected by and hosted on G2.com.

Entrata solves the challenge of keeping property management, maintenance, and resident communication organized in one platform. It helps me receive and complete work orders faster, document repairs with photos and notes, track progress in real time, and communicate better with the office. This improves efficiency, accountability, and overall resident satisfaction. Review collected by and hosted on G2.com.

Nothing, it's amazing product. It gives great tools. Review collected by and hosted on G2.com.

ResMan has been a helpful and organized platform for property management. The UI/UX is fairly easy to navigate once you become familiar with the system, and it makes it simple to access resident information, applications, ledgers, work orders, and reports.

The integrations are useful because they help connect important areas like leasing, payments, maintenance, resident communication, and reporting. Performance has been reliable overall, and the system helps streamline daily tasks.

From a pricing and ROI standpoint, ResMan can be a good investment when the team is properly trained and uses the system consistently. The support and onboarding process are important because there are many features to learn, but with proper guidance, the platform becomes easier to use.

The AI and intelligence features are a strong area for continued improvement, especially for automation, reporting, and workflow efficiency. Overall, ResMan is a solid property management software option for keeping operations organized and efficient. Review collected by and hosted on G2.com.

I think Hospitable.com could be improved by adding a feature to temporarily delist a property on a particular booking page like booking.com and then, at a certain point, automatically relist the property. This would allow me to favor a particular property system over another, and as I get closer to a date when it needs to be occupied, it could then offer it to other portfolios. Review collected by and hosted on G2.com.

I use Hospitable.com to manage my short-term rental properties. It centralizes bookings from platforms like Airbnb and Booking.com into one calendar, reducing the need to access multiple websites and simplifying my workflow. Review collected by and hosted on G2.com.

There is very little to dislike about the platform overall. As with any feature-rich system, there is a learning curve when first getting started, and some areas of the interface can take time to fully understand. There are also occasional enhancements and integrations that we’d love to see added as our business grows. However, Guesty continues to evolve, and the support and product teams have been receptive to feedback and suggestions. Overall, the benefits far outweigh any minor frustrations. Review collected by and hosted on G2.com.

Guesty has solved one of the biggest challenges in short-term rental management: bringing multiple systems and processes together into a single operational platform. Before using Guesty, managing listings, reservations, guest communications, pricing, housekeeping, and owner reporting across different channels would have required significant manual effort and multiple tools.

By centralising these functions, Guesty has helped us streamline operations, reduce administrative workload, minimise the risk of errors, and improve response times to guests. It has also given us greater visibility across our portfolio, allowing us to scale more efficiently while maintaining a high level of service for both property owners and guests. The automation capabilities alone have saved considerable time and enabled us to focus more on growing the business rather than managing day-to-day operational tasks. Review collected by and hosted on G2.com.

The accounting aspect for service providers still lacks visibility and clarity. Cleaning agents do not have access to a summary dashboard with their completed, uncompleted tasks, and the associated amounts. As a result, they frequently send me invoices that do not always match the RentalReady schedule, which leads to unnecessary manual checks. A dedicated module or better tracking would greatly improve consistency and save everyone time. Review collected by and hosted on G2.com.

RentalReady allows me to solve several recurring issues in my business: managing booking flows, coordinating between owners, travelers, cleaning and maintenance teams, as well as centralizing information. I save time, avoid human errors, have a clear view of schedules, and my travelers automatically receive essential information, which greatly improves my satisfaction rate and overall rating. Review collected by and hosted on G2.com.

The software leaves us hanging a lot. I'm trying to open up a page and I'm just sitting there while it's trying to get it's act together. I also don't like that the aesthetics get updated frequently instead of stuff that actually need to be updated. Review collected by and hosted on G2.com.

Keeping track of who was emailed when could be a problem but with emailing through Rentvine, we know who, what, when, and where. Review collected by and hosted on G2.com.

The only thing is that sometimes when a work order is made through another application, it does not allow assigning to maintenance in AppWork. As far as I know it something they are working on it. Review collected by and hosted on G2.com.

I like that AppWork organizes work orders by problem category, making them easier to find. The make ready tool helps me remember and schedule repairs for empty apartments, and the analysis tool shows progress and work order closure rates. The support team is also very helpful. Review collected by and hosted on G2.com.

It would be nice if when the photos save to the g-drive with the integration if they could have the unit referenced in the file name of the photo, since there are multiple inspections done in one day for one property (asset) and we don't easily know what photos go to which unit, so saving them to the drive is not helpful as of now. Review collected by and hosted on G2.com.

Our field inspectors didn't like how clunky our old system was. It was easy to make errors, erase photos and constantly had connection issues in field. SnapInspect has solved all of those issues. Also, it integrating with RentManager was so important and it does that well now. Review collected by and hosted on G2.com.

Recently it has started hanging, which disrupts its otherwise seamless functionality. I hope this issue gets resolved soon. Review collected by and hosted on G2.com.

Condo Control is a fantastic tool for property management and helps me handle large databases effectively. However, it has recently started hanging, which disrupts its otherwise seamless functionality. I hope this issue gets resolved soon. Review collected by and hosted on G2.com.

I don't currently have dislikes for the system. Its working great so far in the early stages. Review collected by and hosted on G2.com.

Building Engines improves our time management and keeps us tuned to tenant requests, enabling real-time response and better issue resolution. Review collected by and hosted on G2.com.

Getting started with turbo tenant was very easy and it made the onboarding process feel smooth and straightforward from the beginning . I honestly haven’t found anything to dislike about TurboTenant. Review collected by and hosted on G2.com.

Before everything was scattered across calls, text, spreadsheets. It also gives me a messaging platform so i can communicate with my tenants without using my personal email. Now I have a systems where payments, issues and tenants information are all tracked in a single place, which reduces confusion cuts down on follow ups. Review collected by and hosted on G2.com.

I haven’t seen any downsides to using DoorLoop. All of my feedback about DoorLoop has been positive. Review collected by and hosted on G2.com.

When a tenant submits a task or warranty claim in DoorLoop, we’re notified immediately. We can respond right away and file the home warranty claim without delay. Without DoorLoop, I don’t believe our warranty claims would be handled as effectively. Review collected by and hosted on G2.com.

Lodgify's software doesn't quite have the polish or reliability of a market leading PMS.

There are times when they are behind their competition in terms of necessary features. For example, when I first started using the tool there was no way to send an automated message to a guest immediately after they made their booking. You could only do automated messages for check in and check out. To their credit, this has since been remedied.

There are also commonly bugs/issues that impact my operations. Recently, there was a bug where the messaging tab did not display the name of the guest or any of the message history. It made it difficult to respond to guest messages. Once again, this has since been remedied. Review collected by and hosted on G2.com.

Lodgify is a cost effective property management software for smaller, independent short term rental hosts. It helps me list my properties on multiple online travel agencies as well as accept bookings through a direct booking site. Review collected by and hosted on G2.com.

Like many software there some always going to be downsides. In the case of Property Matrix, it is web-based so if their server is down things can run a little slowly or no access at all. However, so far with my 1-year experience with PM, the server was a non-issue. Review collected by and hosted on G2.com.

Property Matrix helps to streamline leases and tenant connection. In other words, everything lease, such as rent, lease signing and tenant communication in one package. Review collected by and hosted on G2.com.

With a large portfolio of properties, the roll-out and integration of Knock was more challenging and complex than expected. It would be nice to have an easier and faster set-up process. Review collected by and hosted on G2.com.

The Knock CRM has empowered our leasing and operation teams. It has helped us improve the leasing, touring, and resident experiences. Knock also has streamlined and simplified workflows. Review collected by and hosted on G2.com.

While the accounting is a perk and works (yes, it works), it could use a lot of work. For example, you have to process fees/payments one at a time rather than being able to process all at once by "selecting all". While this may seem minimal, it is a literal time killer having to process each transfer individually once a month. Additionally, the reconciliation tab isn't a huge help, so it would be nice to hide it all together. Review collected by and hosted on G2.com.

Managing all properties all in one place alongside account tracking, payments, and on demand user statements. I was having to do all that individually and reconcile each month individually prior to moving over to TenantCloud. Review collected by and hosted on G2.com.

I have found that switching out key tags or replacing key tags is not user friendly. Maybe the newer versions of the system have made this easier, however, with our current model I would like to be able to switch key tag numbers/unit numbers via the online system instead of directly on the machine. Review collected by and hosted on G2.com.

HandyTrac helps keep our key system safe and secure. As the property manager, it takes away the headache of having the key box in my office under my control of having to allow access and keep track by hand of who has check out specific keys, etc. It streamlined a process that was once very time consuming. Review collected by and hosted on G2.com.