Holiday Property Management Software

The AI needs more polishing, the messaging feature needs to incorporate more attachment options and sizes. The lease creation section could use AI assistance especially with language formulation. Review collected by and hosted on G2.com.

Appfolio is solving the problem of clutter. We have saved so many resources and paper when using appfolio. Its centralized database style allows information to be shared amongst all the managers when updating the records. The reporting feature is fantastic as it compiles reports that detail building health and will enable me to execute informed financial decisions Review collected by and hosted on G2.com.

Nothing negative so far. It’s fairly simple to use overall, although I did need a bit of help setting up the website because that part is a little more complicated. My onboarding expert really helped me through all of it. The price feels fair, especially considering how much support they provide. Review collected by and hosted on G2.com.

I was managing six properties that aren’t even in the same town, let alone the same country. I was trying to organise team members manually, one by one, while also keeping up with constant booking changes and the endless, repetitive questions that come with them. Quite frankly, things were getting missed. Hostaway has helped me streamline everything and has taken away a lot of the headache. Review collected by and hosted on G2.com.

The processing of payments takes 3 days every time. The payments are made through e-check which can bounce, so it's a little concerning while we wait for the payment to process for 3 days before seeing that it has successfully processed. Also the background check can be improved. The background checks consistently came clean, though upon confirming their background check through public record we would find the applicants did indeed have a criminal record or failure to pay rent Review collected by and hosted on G2.com.

We had an issue where out tenant was receiving an invoice of an overdue payment. It was not clear where the invoice was coming from. Even customer support on the phone was not sure because there was no invoice number. I reassured our tenant numerous times that no invoice from us was overdue. Upon emailing Innago support, they were able to identify the overdue invoice was coming from the tenant not paying for the insurance policy that he had signed up for Review collected by and hosted on G2.com.

Entrata is a great platform overall, but the mobile app can sometimes be slow and require refreshing before updates appear. Finding certain settings or work order details can also take more clicks than necessary. Improving the app’s speed, search function, and offline capabilities would make it even better for maintenance teams working in the field. Review collected by and hosted on G2.com.

Entrata solves the challenge of keeping property management, maintenance, and resident communication organized in one platform. It helps me receive and complete work orders faster, document repairs with photos and notes, track progress in real time, and communicate better with the office. This improves efficiency, accountability, and overall resident satisfaction. Review collected by and hosted on G2.com.

Mainly the Guest App which could have an integrated chat and more security protections. Review collected by and hosted on G2.com.

We found that Guesty unifies our systems like calendars and pricing, and its Price Optimizer eliminates the need for a Revenue Manager. It automatically detects events and adjusts rates, increasing revenue per night. It was crucial to switch from Little Hotelier due to technological advantages and demand peak detection. Review collected by and hosted on G2.com.

I dislike the fact that the web creators continue to change things that DO NOT NEED TO BE CHANGED. The automated options are nice but make for sloppy bookkeeping and the Reconciliation box has been shortened to accommodate the automated functions. We need the recon box to be bigger so we can see items in question. STOP trying to make ResMan into Yardi or any other software the web designers are getting ideas from. Leave it alone already. Review collected by and hosted on G2.com.

I don't know what problems are being solved, so I have no opinion on the matter. All I know is that admin needs to stop trying to fix it. ResMan is perfect - but if you allow the web designers to keep messing it up, it will not be a great software for long. Review collected by and hosted on G2.com.

I think Hospitable.com could be improved by adding a feature to temporarily delist a property on a particular booking page like booking.com and then, at a certain point, automatically relist the property. This would allow me to favor a particular property system over another, and as I get closer to a date when it needs to be occupied, it could then offer it to other portfolios. Review collected by and hosted on G2.com.

I use Hospitable.com to manage my short-term rental properties. It centralizes bookings from platforms like Airbnb and Booking.com into one calendar, reducing the need to access multiple websites and simplifying my workflow. Review collected by and hosted on G2.com.

Since I am still in the launch and onboarding phase, I have not used Rentvine long enough with live properties to give a full critique. The main downside so far is that there is a learning curve because the platform has many settings, templates, integrations, and workflows to configure correctly. For a new property management business, it can feel like a lot at first, and some areas require careful review to make sure everything is set up properly. That said, the support team has been helpful, and the depth of the platform is also part of what makes it valuable. Review collected by and hosted on G2.com.

Rentvine is helping me bring several important property management workflows into one organized system. As a new property management business, I need a platform that can support applications, screening, identity verification, income verification, property setup, accounting settings, owner/tenant records, and integrations with other tools. Rentvine is helping me avoid having those processes scattered across different systems. The biggest benefit so far is structure: it gives me a clearer operating framework as I prepare to launch and manage properties professionally. Review collected by and hosted on G2.com.

The accounting aspect for service providers still lacks visibility and clarity. Cleaning agents do not have access to a summary dashboard with their completed, uncompleted tasks, and the associated amounts. As a result, they frequently send me invoices that do not always match the RentalReady schedule, which leads to unnecessary manual checks. A dedicated module or better tracking would greatly improve consistency and save everyone time. Review collected by and hosted on G2.com.

RentalReady allows me to solve several recurring issues in my business: managing booking flows, coordinating between owners, travelers, cleaning and maintenance teams, as well as centralizing information. I save time, avoid human errors, have a clear view of schedules, and my travelers automatically receive essential information, which greatly improves my satisfaction rate and overall rating. Review collected by and hosted on G2.com.

The only thing is that sometimes when a work order is made through another application, it does not allow assigning to maintenance in AppWork. As far as I know it something they are working on it. Review collected by and hosted on G2.com.

I like that AppWork organizes work orders by problem category, making them easier to find. The make ready tool helps me remember and schedule repairs for empty apartments, and the analysis tool shows progress and work order closure rates. The support team is also very helpful. Review collected by and hosted on G2.com.

It would be nice if when the photos save to the g-drive with the integration if they could have the unit referenced in the file name of the photo, since there are multiple inspections done in one day for one property (asset) and we don't easily know what photos go to which unit, so saving them to the drive is not helpful as of now. Review collected by and hosted on G2.com.

Our field inspectors didn't like how clunky our old system was. It was easy to make errors, erase photos and constantly had connection issues in field. SnapInspect has solved all of those issues. Also, it integrating with RentManager was so important and it does that well now. Review collected by and hosted on G2.com.

now that pay or quits are available to create in DoorLoop, i don't have any complaints! I have an IT problem right now with emails, but Tech Support is working with me to get it fixed. They always respond quickly and get things fixed if needed! Review collected by and hosted on G2.com.

Before we implemented DoorLoop, our Office Manager was tracking everything in Excel and couldn't keep up with maintenance requests. It has really helped us all have the same information, all in one place! Review collected by and hosted on G2.com.

I don't currently have dislikes for the system. Its working great so far in the early stages. Review collected by and hosted on G2.com.

Building Engines improves our time management and keeps us tuned to tenant requests, enabling real-time response and better issue resolution. Review collected by and hosted on G2.com.

Lodgify's software doesn't quite have the polish or reliability of a market leading PMS.

There are times when they are behind their competition in terms of necessary features. For example, when I first started using the tool there was no way to send an automated message to a guest immediately after they made their booking. You could only do automated messages for check in and check out. To their credit, this has since been remedied.

There are also commonly bugs/issues that impact my operations. Recently, there was a bug where the messaging tab did not display the name of the guest or any of the message history. It made it difficult to respond to guest messages. Once again, this has since been remedied. Review collected by and hosted on G2.com.

Lodgify is a cost effective property management software for smaller, independent short term rental hosts. It helps me list my properties on multiple online travel agencies as well as accept bookings through a direct booking site. Review collected by and hosted on G2.com.

Getting started with turbo tenant was very easy and it made the onboarding process feel smooth and straightforward from the beginning . I honestly haven’t found anything to dislike about TurboTenant. Review collected by and hosted on G2.com.

Before everything was scattered across calls, text, spreadsheets. It also gives me a messaging platform so i can communicate with my tenants without using my personal email. Now I have a systems where payments, issues and tenants information are all tracked in a single place, which reduces confusion cuts down on follow ups. Review collected by and hosted on G2.com.

Recently it has started hanging, which disrupts its otherwise seamless functionality. I hope this issue gets resolved soon. Review collected by and hosted on G2.com.

Condo Control is a fantastic tool for property management and helps me handle large databases effectively. However, it has recently started hanging, which disrupts its otherwise seamless functionality. I hope this issue gets resolved soon. Review collected by and hosted on G2.com.

Like many software there some always going to be downsides. In the case of Property Matrix, it is web-based so if their server is down things can run a little slowly or no access at all. However, so far with my 1-year experience with PM, the server was a non-issue. Review collected by and hosted on G2.com.

Property Matrix helps to streamline leases and tenant connection. In other words, everything lease, such as rent, lease signing and tenant communication in one package. Review collected by and hosted on G2.com.

With a large portfolio of properties, the roll-out and integration of Knock was more challenging and complex than expected. It would be nice to have an easier and faster set-up process. Review collected by and hosted on G2.com.

The Knock CRM has empowered our leasing and operation teams. It has helped us improve the leasing, touring, and resident experiences. Knock also has streamlined and simplified workflows. Review collected by and hosted on G2.com.

While Ciirus offers a variety of self-help resources, I often find that they don’t quite get me to the finish line. More often than not, I end up reaching out to a Ciirus rep for guidance—and honestly, that’s where the real value is. Their team is always helpful, knowledgeable, and quick to get me back on track. Review collected by and hosted on G2.com.

One of the biggest benefits for me is having all our reservation information in one place. It makes things so much easier—no more jumping between systems or digging through emails. Ciirus helps keep everything organized and accessible, which saves time and cuts down on mistakes. It’s just a smoother way to manage bookings and guest info. Review collected by and hosted on G2.com.

The biggest limitation for me is the reporting schedule. I would prefer the ability to select a specific time for reports rather than being limited to the preset time increments. More flexibility in scheduling would make the reporting feature even more useful. Review collected by and hosted on G2.com.

HandyTrac helps us maintain better control and accountability over our keys. It gives us a clear record of who has accessed a key and when, which helps reduce the risk of keys being misplaced or unaccounted for. The nightly reports are especially helpful because they allow us to quickly review activity and catch anything that may need attention. Overall, it makes key management more organized, efficient, and secure. Review collected by and hosted on G2.com.