# Building Engines Reviews **Vendor:** Jones Lang Lasalle, IP **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 262 ## About Building Engines Why is Building Engines ranked as a leader in commercial real estate (CRE) for property management software? Building Engines, a JLL company, improves net operating income and performance across the world’s most successful real estate portfolios. Customers increase building efficiency, deliver the best tenant experience, and reduce operating costs with Prism – the industry’s most innovative and powerful property management platform. Founded in 2000, Building Engines is committed to helping CRE companies solve long-standing operational problems with market-leading solutions for work order management, tenant experience, sustainability, risk mitigation, vendor management, and more. Put simply, it’s our mission to create exceptional experiences for everyone in every building. Today, more than 1,000 customers rely on Building Engines to manage critical operational needs across more than 4 billion square feet and 52,000 properties worldwide. Get started fast with a customized product demo today. ## Building Engines Pros & Cons **What users like:** - Users commend the **ease of use** of Building Engines, enjoying its user-friendly navigation and task tracking capabilities. (54 reviews) - Users find Building Engines **exceptionally user-friendly** , making property management efficient and simplifying tenant interactions. (33 reviews) - Users value the **easy navigation** of Building Engines, finding it intuitive and efficient for managing tasks. (22 reviews) - Users love the **efficiency** of Building Engines for centralizing tasks and enhancing property management seamlessly. (18 reviews) - Users value the **convenient information access** provided by Building Engines, allowing easy tracking and management of property tasks. (18 reviews) - Users commend the **excellent customer support** of Building Engines, ensuring quick responses and helpful assistance. (15 reviews) - Property Management (13 reviews) - Tenant Management (13 reviews) - Mass Communication (11 reviews) - Easy Setup (10 reviews) **What users dislike:** - Users find the **missing features** frustrating, particularly the inability to attach videos to work orders. (18 reviews) - Users find **navigation issues** challenging, making it difficult to locate past work orders or inspections efficiently. (7 reviews) - Users find the **poor usability** of Building Engines frustrating, especially when navigating work orders and managing user access. (7 reviews) - Users report **communication issues** , citing problems with tenant notifications and overwhelming email volumes impacting responsiveness. (5 reviews) - Users find the **slow performance** of Building Engines frustrating, often requiring restarts for improved efficiency. (5 reviews) - Editing Restrictions (4 reviews) - Users find the **learning difficulty** challenging, especially for beginners adapting to the new system. (4 reviews) - Poor Customer Support (4 reviews) - Setup Complexity (4 reviews) - Users experience **slow loading** times that hinder their overall experience with Building Engines, leading to frustration. (4 reviews) ## Building Engines Reviews ### 1. Efficient Platform Enhancing Tenant Communication and Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Jacqueline D. | Assistant Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Building Engines?** I really enjoy the transparency in tenant communication that Building Engines offers. Anyone who uses the platform can communicate with tenants and maintain a historical record of those conversations for future reference, which is especially helpful for billable charges and reoccurring events. Our tenants and staff are able to submit work orders via the app or desktop and track, in real time, completions and updates. That visibility makes follow-up much easier and helps ensure tenant satisfaction stays a priority. Building Engines has also solved time management issues for us. The ability to create an invoice directly from a work order is a great feature; before the software, all invoicing was done manually in Excel. Now the information is streamlined and organized in a way that substantially reduces human error, and it has increased our tenant service revenue. the Invoices look very professional and can be designed to include any background information relevant to the request. The initial setup was fairly easy, and the support we received was exceptional, which made the process feel seamless overall. I appreciate that there are many service modules to choose from based on your operational needs and it's all for a reasonable cost, considering it includes 24/7 customer support if ever needed. I highly recommend this platform and would give it a nine. **What do you dislike about Building Engines?** I don't currently have dislikes for the system. Its working great so far in the early stages. **What problems is Building Engines solving and how is that benefiting you?** Building Engines improves our time management and keeps us tuned to tenant requests, enabling real-time response and better issue resolution. ### 2. All-in-One Platform for Efficient Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Rana A. | Retail Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Building Engines?** Building Engines makes managing properties simple & efficient. I love how it centralizes work orders, compliance tracking, and tenant communications—all in one user-friendly platform. Implementation was straightforward, the platform is intuitive, and I use it weekly. Integration across multiple properties is seamless. I also enjoyed the Prism courses on JLLT University, which helped me earn my Prism User Certification. **What do you dislike about Building Engines?** I don’t really have any dislikes—Building Engines is very user-friendly. The one time I had an issue with the filter not properly separating users between my two properties, a software update resolved it, and I haven’t encountered any problems since then **What problems is Building Engines solving and how is that benefiting you?** Building Engines solves the challenge of managing multiple aspects of property operations in 1 place. It centralizes work orders, compliance tracking, tenant communications, and vendor management, reducing the need for spreadsheets & manual follow-ups. This benefits me by saving time, improving organization, ensuring compliance, and giving real-time visibility into property operations, which allows me to manage multiple properties efficiently and confidently. ### 3. Quick, Scalable, But Setup Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Building Engines?** I find Building Engines quick, easy to use, and scalable. The automated PPMs are really helpful in connecting me with contractors and my FM efficiently and transparently. I appreciate that it provides tenants a good platform to log jobs. The user interface is another aspect I enjoy, as well as the fact that contractors can be notified of things using the portal, and tenants can see them if I allow it. I also like using the scheduled POs for contracts, the comments section, and tenant compliance. **What do you dislike about Building Engines?** The audit trail data isn't great, specifically who gets notified and when. Also, I wish there was an option to undo actions within a short window. The initial setup was also done poorly by the team, and it was too much work overall. Centralizing the setup would have been better. **What problems is Building Engines solving and how is that benefiting you?** Building Engines automates PPMs, efficiently connects me with contractors, and allows tenants to log jobs. It helps with setting up schedules and ensuring work completion before payments. ### 4. Centralized Platform with Room for Improved Searches specially in the mobile app **Rating:** 4.0/5.0 stars **Reviewed by:** Parra C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Building Engines?** I find Building Engines to be a really good platform, especially as it serves as a centralized go to platform where I can find all of my buildings and review all the work that has been accomplished at each location. I like the feature where I can pull reports and export Excel spreadsheets, which helps me do large data analysis. **What do you dislike about Building Engines?** I wish it was better for searching. It opens so many options instead of just focusing on the ones I'm looking for, like work orders for one location. When you do a query, the computer doesn't know to focus on just the things you're looking for, and it takes a really long time for the system to analyze. **What problems is Building Engines solving and how is that benefiting you?** Building Engines simplifies managing work orders and provides a centralized platform where I can find all my buildings and review the work accomplished, maintains logs, and I can process vendors work Orders. It enhances task management with its reporting feature, allowing me to pull Excel spreadsheets for large reports where I can then analyze. ### 5. Streamlined Workflow Management with User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Syed N. **Reviewed Date:** March 24, 2026 **What do you like best about Building Engines?** I really like Building Engines because it's user-friendly and has ease of use. It's kind of like a one-stop shop that makes my life easier, helping with managing and maintaining workflow, and improving visibility and communication with all parties, including tenants and contractors. I also appreciate the live status updates, emails, notifications, and such, which are really good. **What do you dislike about Building Engines?** When we create a work order in Prism, it needs to transfer and sync with the JLL internal platform called MRI. Right now, every 24, 48, or 72 hours, it just syncs, but sometimes it doesn't sync successfully. I'd suggest implementing a system where changes sync at the end of the day, regardless of the current time intervals, to avoid constant updates and improve efficiency. Also, a video upload feature would be great for the facilities related issues. The feature is there, however it seems crashing all the times. **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines for raising work orders, maintaining workflows with contractors and tenants. It simplifies my workload, enhances visibility and communication, provides live status updates, and is user-friendly. It's a one-stop shop that really makes my life easier. ### 6. Fast, Easy Communication with Tenants and Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Camryn M. | Property Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Building Engines?** I like how easy it is to communicate with our tenants and staff. Whether it is a comment in a work order or sending out notices via the "Communications" tab, I can relay information out fairly quickly. I also love the customer support chat. If I have ever have a question on how to do something, I know I can rely on that service for answers. **What do you dislike about Building Engines?** Some tenants say they do not receive notifications for Prism, even the "Welcome" email. I've tried adjusting settings, but that's something I need to adjust. **What problems is Building Engines solving and how is that benefiting you?** Billbacks are now in order. It is easy to customize too which is helpful for our team. We know who we are charging and for what. ### 7. Complete Integration, Friendly Environment **Rating:** 4.5/5.0 stars **Reviewed by:** Juan C. | Assistant Chief Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Building Engines?** I like that Building Engines has all its functionalities integrated in one place, which I believe could facilitate operations. I also find its environment friendly, which made the transition relatively easy. **What do you dislike about Building Engines?** In the application specifically for iPhone, it often tends to stay stuck for a long time, as if the application needs to be closed and reinstalled because not all work orders load, but rather it remains in a sort of limbo. **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to control work orders, preventive maintenance, inspections, and manage invoices. This optimizes tenant satisfaction and financial records for the management team. Additionally, it integrates its functions in one place, facilitating operations. ### 8. Clean Interface, But Slow Performance **Rating:** 3.5/5.0 stars **Reviewed by:** Gavin C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Building Engines?** I like that the interface of Building Engines is nice and clean. It is mostly organized nicely, which means that I know where to go to find something or use one of the modules. For the most part, it covers everything we need to do. **What do you dislike about Building Engines?** It's so slow. I don't know if it is because I have access to all of the properties and users as an admin for my company, but things take so long to load. The initial setup was difficult. **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines for managing work orders, insurance, inspections, and preventative maintenance. The clean interface helps me find things easily and use the modules effectively. Overall, it covers almost everything we need to do. ### 9. User-Friendly, Mobile Management Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Keila R. **Reviewed Date:** January 23, 2026 **What do you like best about Building Engines?** I use Building Engines for a lot and I think the tenant emergency communication is great, and the building PM's really assist our engineering team. I love that it's very user-friendly, so tenants never have an issue getting set up. The mobile app is great because I can quickly assign work orders to my team through the app when I'm away from the office or my computer. I also appreciate the monthly Prism calls with Jordan—they're amazing. It's very convenient to have the monthly support calls with Building Engines to go over all the updates and any changes with the platform. **What do you dislike about Building Engines?** Maybe upgrading the tenant experience aspect of it more, being able to include upcoming pop ups or events that are building specific. Maybe being able to post something in a bulletin board format so the tenants can browse all the upcoming events and RSVP. **What problems is Building Engines solving and how is that benefiting you?** Building Engines improves tenant emergency communication, aids engineering with building PMs, and simplifies work order reporting. The mobile app is convenient for assigning tasks on the go. ### 10. A One-Stop Shop for Property Management—Easy Web & Mobile, Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor N. | Assistant General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Building Engines?** Building Engines(Prism) is very helpful as it keeps most of our property information all in one place. From Work Orders, building equipment, preventive maintenance schedules, COI's, Contracts, Tenant Communication, Emergency Notifications, and even a central location for our tenants to grab property documents, like our fitness waivers, tenant handbooks, and even emergency procedures. It's a great one stop shop for all building related activities. My tenants and I included like how there is both a web based application and mobile phone application that is easy to use while on the go during our fast paced work days. The customer support is quick to respond when needing corrections made for vendors. It's so easy to use that our janitorial and security teams have implemented it into their day to day operations. **What do you dislike about Building Engines?** Sometimes the process for getting new preventive maintenance tasks or even meter readings can be a challenge as these are not tasks we update on a frequent basis. BUT a quick submission of a help ticket and their customer service team is quick to respond with a fix. **What problems is Building Engines solving and how is that benefiting you?** Building Engines provides an easy solution for tenants to notify us of challenges they are having within their space. This allows us allows us to track trends and be better at proactively anticipating our tenants needs throughout the year. The analytics part is a great feature for us to know what is going on around our property and to prevent headaches for our building engineers. ### 11. Customizable Search and Filtering Make Prism a Standout Upgrade **Rating:** 3.0/5.0 stars **Reviewed by:** Emily P. | Maintenance Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Building Engines?** We recently transferred from Building Engines to Prism. In comparison, I really like all the search and filtering features of Prism. As a company with 90+ properties in the system it is really helpful to be able to create your own layouts for filtering and customization. I also really like the bulk update options, whether updating work orders, contact information, or property lists it is helpful to be able to do so in bulk all at once. **What do you dislike about Building Engines?** I would say one of the biggest downsides in Prism is not knowing where to look for certain actions. Different actions can be selected from the checkboxes on the left, the three dots on the right, the actions tab at the top of the screen, and within the workorders/PMs themselves. This makes is confusing know where to look for specific actions. Our company has also had issues with the communications section, which is different from the original building engines layout. **What problems is Building Engines solving and how is that benefiting you?** Building Engines allows us to automate the process of entering work order requests from tenants which is a huge consolidation of time. As an overall system it holds a wide variety of property specific information in one place including tenants, equipment, work orders, communications, COI's and contracts. ### 12. PRISM Building Engines is a Great Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Paul T. | Payroll Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Building Engines?** The ease of use to enter work orders and isolate entries based on which users are at a particular facility. Also, the ability for Building Engines to automatically set a priority (Low, Emergency, etc) The system also automatically sends a text immediately to the contractor. **What do you dislike about Building Engines?** The filters get a little of getting use to. That can be solved easily with hands on training with the contractor. Takes a couple mins. You can save your layout, which is wonderful! **What problems is Building Engines solving and how is that benefiting you?** Building Engines takes the complexity of placing work orders and automatically assigns a contractor or shop for the job. ### 13. User-Friendly Yet Needs Feature Improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Emma W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Building Engines?** I like that Building Engines is very user-friendly for tenants. When I'm training them, being on the property management side, I am confident that anyone will be able to learn it and navigate it. **What do you dislike about Building Engines?** A lot. My team has a running list of issues. I wish the tenant credit feature worked properly, and I wish it would automatically be able to adjust tenant markups because in my building we have tenants with different markup percentages and I have to change them all manually. **What problems is Building Engines solving and how is that benefiting you?** Building Engines helps us manage and track work orders, preventive maintenance, and billing for tenants, making it easier to handle multiple issues in our building. ### 14. Building Engines Keeps Work Orders, Tenant Requests, and Communication in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Building Engines?** What I like most about Building Engines is that it keeps everything in one place—work orders, tenant requests, and communication—making it easier to stay organized and respond quickly. **What do you dislike about Building Engines?** One downside of Building Engines is that it can feel a bit clunky at times—especially when navigating or updating requests—and some features aren’t as intuitive as they could be, which can slow things down. **What problems is Building Engines solving and how is that benefiting you?** Building Engines solves the problem of scattered communication and disorganized work orders by putting everything in one place. This benefits me by making it easier to track requests, stay organized, and respond to tenants faster, which improves overall efficiency and service. ### 15. Simplistic UI, Minor Access Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Mitchell J. **Reviewed Date:** January 12, 2026 **What do you like best about Building Engines?** I appreciate Building Engines' simplistic and easy-to-work-with user interface. I can quickly access the areas of the program I need to, and even if minor updates are made, it is still easy to find what I need. **What do you dislike about Building Engines?** I dislike changing/adding user access/controls for different people associated with my company. For example, I want to stop receiving notifications for certain things and add someone else's email for them, but I do not have access to edit that. When I put in a ticket, they tell me to contact the owner of the account, and she does not have access to adjust this either. **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to track COIs, do reservations, and manage work orders. It helps track charges for tenants and reservations. The user interface is simplistic and easy to navigate, allowing quick access even after updates. ### 16. Efficient Task Management with Some Editing Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Michael K. **Reviewed Date:** December 17, 2025 **What do you like best about Building Engines?** I use Building Engines to keep my work orders in one place and organized. It's handy to make comments and add photos, and I like that I can view old work orders. Sometimes, instead of creating a new work order, I look to see if there was the same problem in the past and open the closed work order, which helps me see how the situation was handled before. The task prioritization feature keeps me focused since I have a lot to do and sometimes it's hard to prioritize. Overall, the initial setup was seamless. **What do you dislike about Building Engines?** I cannot edit comments once I submit them. I cannot add a second paragraph to the comment. It would be great to edit a comment or delete it, particularly if you find you made a spelling error. **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to keep my work orders organized in one place. It helps with organization and allows me to make comments and add photos. Task prioritization keeps me focused, and viewing old work orders helps understand past problem resolutions. ### 17. User-Friendly Solution for Building Management and Work Order Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** George F. P. | General Manager - 205 W. Wacker Drive, Chicago, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Building Engines?** It’s user friendly for building management and the tenants. It helps track work orders, building visitors and engineering preventative maintenance. **What do you dislike about Building Engines?** The inspection function is sometimes cumbersome and make the process longer. **What problems is Building Engines solving and how is that benefiting you?** We had an issue with guests and the building engines visitor access solved that issue. ### 18. Work in Progress **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle F. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Building Engines?** The look of the dashboard, Tenants can submit work orders, and filters. **What do you dislike about Building Engines?** Certificate of Insurance feature for incorrect date entry, notifications on document uploads, and limitations. **What problems is Building Engines solving and how is that benefiting you?** It's mainly my direct report trying to sort out the Certificate of Insurance portion for our Tenants. ### 19. Prism is easy to use, reliable, and makes tracking and managing tasks much more efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie H. | Property Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Building Engines?** I especially appreciate how it helps organize work orders and provides clear visibility across our team. It has definitely improved our workflow and communication. **What do you dislike about Building Engines?** Integration gaps – connecting Prism with other systems (like accounting or HR software) isn’t always seamless. **What problems is Building Engines solving and how is that benefiting you?** Work order management inefficiencies → Instead of juggling emails, calls, or paper tickets, Prism centralizes everything so requests are tracked and assigned in one place. Lack of visibility across teams → Prism gives transparency into what’s open, in progress, or completed, so nothing slips through the cracks. Communication gaps → Tenants, vendors, and staff can all connect within the same platform, reducing miscommunication. Accountability and follow-up → Since all tasks are timestamped and logged, it’s easier to see who’s responsible and when something was done. Data-driven decision making → Prism’s reporting provides insights into recurring issues, response times, and resource allocation, helping justify budgets or staff needs. Compliance tracking → Keeps inspection logs, maintenance records, and safety checks in one system for audit readiness. ### 20. Efficient Team Communication and Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Mariajose B. | Property Administrator **Reviewed Date:** November 25, 2025 **What do you like best about Building Engines?** I find Building Engines to be extremely beneficial for my role in property management. I love how it makes it effortless for the entire team to stay informed about issues within the building. This system eliminates the need for one person to individually inform everyone, as everyone is already in the loop, which significantly reduces the volume of emails I receive regarding maintenance and access cards. This effective communication system streamlines our workflow, saving precious time and effort. I also appreciate being able to view the name, company, and location of someone who submits a work order. This feature is incredibly useful for following up with tenants and promptly addressing the specific locations of issues. Additionally, I found the initial setup process of Building Engines to be exceptionally easy and efficient, which greatly facilitated a smooth transition to using this system. Due to these features, I highly value Building Engines and have rated my likelihood of recommending it to a friend or colleague as a 10 out of 10. **What do you dislike about Building Engines?** Allowing tenants to be able to edit their own name/company name would be helpful. **What problems is Building Engines solving and how is that benefiting you?** I find Building Engines streamlines team communication, ensuring everyone is informed about building issues, reducing email overload, and facilitating quick follow-ups with detailed submitter information. ### 21. Easy Navigation and Straightforward Work Order Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Luis N. | Building Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Building Engines?** Navigation is very easy, and creating work orders is straightforward. **What do you dislike about Building Engines?** I don’t have much criticism overall, aside from the constant updates, though I understand they’re necessary. **What problems is Building Engines solving and how is that benefiting you?** They constantly ask for feedback and quickly implement fixes. ### 22. Perfect Solution for Managing Work Orders Efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Chief engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Building Engines?** It gives me a place to keep track of all my work orders and assists. **What do you dislike about Building Engines?** Not being able to change assist information when I am in the work order. **What problems is Building Engines solving and how is that benefiting you?** It is solving our communication problems with our tenants. This is giving us better interaction with our tenants. ### 23. Easy to Use with Seamless Shared Input Across Departments **Rating:** 4.5/5.0 stars **Reviewed by:** William S. | Facilities Maintenance, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Building Engines?** easy to use, shared input across departments **What do you dislike about Building Engines?** when you have multiple pages of work orders, and you are browsing the pages, when you leave a specific work order it always forces you back to the first page instead of saving the page you were on. this makes updating old work orders tedious. **What problems is Building Engines solving and how is that benefiting you?** it creates a common point of access for all departments, so a single work order can be updated across departments and it keeps the work flow updated in real time. ### 24. Comprehensive Platform with Intuitive Tracking and Versatile Overviews **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Tech 2/ building engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Building Engines?** I appreciate the wide range of editable drop-down windows, as well as the line item tracking format. I also value how the platform provides an overview not just for administrators, but for those working at the technical level too. **What do you dislike about Building Engines?** It would be helpful if technicians could attach videos in addition to photos to work orders. **What problems is Building Engines solving and how is that benefiting you?** The organizational structure and the interconnectedness of all functions within commercial property management are crucial aspects to consider. Understanding how each function relates to and supports the others can greatly enhance the efficiency and effectiveness of property management operations. ### 25. Building Engines-Prisim **Rating:** 4.0/5.0 stars **Reviewed by:** Pam C. | Assistant General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Building Engines?** User friendly for both property managment and tenants **What do you dislike about Building Engines?** wish it had a separate dispatch board to keep open with color coding on the urgency levels. Would like a little more functionality without having to go AI **What problems is Building Engines solving and how is that benefiting you?** Keeping track of work orders and conference room bookings with ease ### 26. Effortless Work Order Management with Building Engines **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Building Engines?** I find Building Engines easy to use. When I look up a work order, I can see what has been done through the comments, which is really helpful. **What do you dislike about Building Engines?** Entering in preventative maintenance **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to track tenant work orders and see completed tasks with comments, making it easy to manage and check on work orders. ### 27. Effortless Maintenance and Inspection Management **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | Assistant Director of Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Building Engines?** I like the ability to customize preventative maintenance scope and schedules, which is really helpful because we have hundreds of pieces of equipment at the property, and Building Engines makes tracking easier. We create PMs for maintenance, inspections, and Fire and Life Safety inspection tracking, and I've custom created over 30 different schedules specifically for our site. The initial setup was smooth and effortless. **What do you dislike about Building Engines?** No comment **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines for work orders, preventive maintenance, and inspections. It solves equipment maintenance and inspection tracking, and handles billable work orders. It also makes it easier to customize preventive maintenance schedules for hundreds of pieces of equipment. ### 28. User-Friendly with Excellent Tracking and Workflow Management **Rating:** 5.0/5.0 stars **Reviewed by:** Monica W. | Assistant General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Building Engines?** I find Building Engines makes my workflow easier and more organized, reducing the need for manual follow-ups. I really like the tracking functionality, which is very clear and proactive. The initial setup was very effective and user-friendly. **What do you dislike about Building Engines?** I think Building Engines could continue enhancing its automation features. **What problems is Building Engines solving and how is that benefiting you?** Building Engines makes workflow easier and more organized, reducing the need for manual follow-ups. ### 29. Very User-Friendly Navigation Between Pages **Rating:** 4.5/5.0 stars **Reviewed by:** Victor B. | Lead Operating Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Building Engines?** Very user friendly, can easily scroll and go from one page to another **What do you dislike about Building Engines?** I don’t have any negative comments, In think it’s great **What problems is Building Engines solving and how is that benefiting you?** Adding preventive maintenance and scheduling. ### 30. Building Engines: Prism Review **Rating:** 5.0/5.0 stars **Reviewed by:** Earvin Justin C. | APAC CMMS Support, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Building Engines?** Building Engines combines an intuitive interface with robust integrations, reliable performance, competitive ROI, comprehensive support, and AI-driven analytics to deliver a flexible, centralized solution that streamlines building operations across diverse property portfolios. **What do you dislike about Building Engines?** When a bug on a PM or an inspection schedule occur, and cannot identify what triggers the issue and how to resolve it. Also, mobile app functionality and customization limitations. **What problems is Building Engines solving and how is that benefiting you?** Traditional way of asking out support when it comes to Work Orders is often involves scattered communication across emails, phone calls, and paper systems. Building Engines centralizes requests, vendor communications, and internal team coordination in one platform, reducing information and missed communications. ### 31. Intuitive Interface, Need for Calendar Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Geffriaud G. | Responsable adjoint technique **Reviewed Date:** November 05, 2025 **What do you like best about Building Engines?** I greatly appreciate the easy-to-use interface of Building Engines, which significantly facilitates our daily interaction with the software. The system's responsiveness is also a huge advantage, allowing for smooth and delay-free operations. Additionally, I like the accuracy of the information we can record, which is essential for keeping data accurate and easily accessible. These aspects make Building Engines not only efficient but also pleasant to use. **What do you dislike about Building Engines?** The management of different calendars for maintenance, such as monthly, semi-annual, and quarterly, is not satisfactory. Additionally, the initial setup was quite lengthy, particularly the part concerning the registration of all assets, which took a lot of time. **What problems is Building Engines solving and how is that benefiting you?** I am looking for a simpler and more efficient tool for CMMS management, and Building Engines stands out with its easy-to-use interface and accurate information. ### 32. User-Friendly Building Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. | General Manager at Capital One Center **Reviewed Date:** March 20, 2026 **What do you like best about Building Engines?** I find Building Engines user-friendly, which is great for managing property tasks. I appreciate that there's an app version available for employees and tenants, which makes it easier for those who are on the go and working out of pocket a lot. **What do you dislike about Building Engines?** N/A **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to manage and track repairs, maintenance, inspections, and insurance compliance. It's user-friendly and the app version makes it easier for those on the go. ### 33. Really Intuitive and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Edward G. | Property Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Building Engines?** It's really intuitive and user friendly! **What do you dislike about Building Engines?** It takes me a while to find additional features, such as printing an invoice, deleting a work order/task.schedule. **What problems is Building Engines solving and how is that benefiting you?** Our former system did not intregate the various buildings here at the property. It was such a daunting task also when it came to managing the billkbacks to the tenants. Prism makes both so easy. ### 34. Effective for Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Building Engines?** I like the efficiency of Building Engines, as it provides me with greater control over preventive maintenance, daily inspections, and work orders. I also value the ability to control vendor and visitor access. Additionally, the reports are a feature I greatly appreciate. The initial setup was very easy, which is a great benefit. **What do you dislike about Building Engines?** The update schedules **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to have greater control over preventive maintenance, daily inspections, work orders, and to manage the access of suppliers and visitors. ### 35. Easy, One-Stop Workflow That Keeps Everything in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua F. | Senior Facility Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Building Engines?** As an operator, I appreciate how easy the workflow is, and I like having a true “one-stop shop” piece of software that keeps everything in one place. **What do you dislike about Building Engines?** Some of the user allocations for operators need to be reconsidered. **What problems is Building Engines solving and how is that benefiting you?** The software provides a complete package, bringing together Work Orders, Finance, Inspections, and Project Management all in one place—something not many other packages offer. ### 36. Smooth transition to fill out and complete tickets. **Rating:** 4.5/5.0 stars **Reviewed by:** Sean H. | Building Lead Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Building Engines?** I like how it is easy to navagate and fill in and complete tickets. **What do you dislike about Building Engines?** I would like for the Pm or service call automatic disappear to be saved after completed. **What problems is Building Engines solving and how is that benefiting you?** I has a very good navagation and capability to teach other how to use . Also eas to transfer and track what hasbeen done. ### 37. A One-Stop Hub for Building Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Building Engines?** I appreciate being able to have a one stop place for building compliance. **What do you dislike about Building Engines?** I don't think that I have the full understanding of the product, but office hours help. **What problems is Building Engines solving and how is that benefiting you?** Building Engines assists me in being able to maintain organized building compliance. ### 38. Simplifies Complex Processes with Intuitive Q&A **Rating:** 5.0/5.0 stars **Reviewed by:** Raghavendra S. | Workplace Technical service assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Building Engines?** The development in Facility was too Complicated but it made simple by Question and answer what we do daily routine. **What do you dislike about Building Engines?** Need to change format once in Year, same question may summarize, so help employee to read different question and answer them or shuffle and try **What problems is Building Engines solving and how is that benefiting you?** Everything Beneficiary to us in facility, we cannot say one but all problems like PPM activity of 53 weeks and collection data greatly found. ### 39. Effective for Tenant Orders, Needs Smoother Navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Jaime V. **Reviewed Date:** January 23, 2026 **What do you like best about Building Engines?** I find Building Engines to be a good way to have tenants put in work orders and track equipment. I like how it helps in tracking files on equipment, and it's really convenient to find past history on equipment all in one source. The initial setup was also easy. **What do you dislike about Building Engines?** Looking up past work orders or inspections is clunky and not intuitive. **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to let tenants submit work orders and track equipment easily. It helps me find equipment history in one place. ### 40. Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Luis T. | Data management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Building Engines?** The connection between the modules and the different configurations you can have, as well as the user experience **What do you dislike about Building Engines?** Some function improvements are missing to make it more complete **What problems is Building Engines solving and how is that benefiting you?** There are some problems with the mobile application, such as the tenant profile not allowing the creation of visit records and also not being able to reserve resources. Some functions are missing as improvements, for example; being able to upload the operating budget and link it to purchase orders, create a purchase authorization rule, and configure blocking settings in resource reservation. These functions would greatly help to complement the platform. ### 41. It's convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Building Engines?** It's user friendly. A convenient way for tenants to request building services and an easy way for management to charge as needed and keep track of work done. The website is easy to navigate and it's aesthetically pleasing. Tenants have found it very easy to navigate, once they become familiar. Though certain features offer limited customization, the tenants understand and are pleased with the system overall. **What do you dislike about Building Engines?** I can't customize features for tenants individually the way they & I'd like to. It would be great to be able to customize the permissions & notifications for each tenant to their liking, without interfering with others using the same permission type, or notification. **What problems is Building Engines solving and how is that benefiting you?** It's easy for me to keep track of tenant requests and charge them accordingly. It also allows me to see what type of services are requested and how long it takes for the work to get done, which helps me decide how to prioritize the requests. Dispatching to the proper department is simple, allowing me to prioritize my own responsibilities. I can see the progress as the request is updated by the assignee, so I never have to reach out to anyone for follow up. The communications are clear and concise. The ease of use is optimal. ### 42. Drives Efficiency and Collaboration with High-Quality Results **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak K. | Club Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Building Engines?** Standardization and efficiency, Better Problem Solving, Scalability, Improved Collaboration, Higher Quality Output. **What do you dislike about Building Engines?** Time Consuming Setup, Limited Flexibility once built, Complexity for new users **What problems is Building Engines solving and how is that benefiting you?** Building Engines helps streamline the entire workflow for managing service requests, maintenance tasks, and facility-related issues. It centralizes all work orders, making it easier to track, assign, and follow up on tasks. This reduces delays, improves response time, and ensures nothing gets missed. It also provides better visibility into ongoing work, which helps with planning, reporting, and overall efficiency. As a result, it enhances team coordination and supports smoother daily operations. ### 43. Simplifies Maintenance Tasks but Notification Overload **Rating:** 3.5/5.0 stars **Reviewed by:** Michael D. **Reviewed Date:** December 11, 2025 **What do you like best about Building Engines?** I use Building Engines to delegate tasks for building maintenance, and it makes it clear what is highest priority. I find it simple to use, and the ability to add comments and photos is helpful. **What do you dislike about Building Engines?** I get a lot of emails. Sometimes the same email multiple times. I get as many as 15 emails a day. Sometimes I read them late and they are out of date already. **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to delegate building maintenance tasks, prioritizing what needs attention. It's simple to use, and adding comments and photos is helpful. ### 44. User-Friendly and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Don W. | Tenant Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Building Engines?** It is user friendly, easy to access, and I like the setup. **What do you dislike about Building Engines?** There is not anything I can think of that I do not like. **What problems is Building Engines solving and how is that benefiting you?** Maintenance issues, communication with tenants and vendors. ### 45. Good Engine! **Rating:** 5.0/5.0 stars **Reviewed by:** joe o. | Facility Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Building Engines?** All details asked for to complete job professionally. Has everything necessary on the platform to do your job. **What do you dislike about Building Engines?** Its all good, there seems to be nothing missing. **What problems is Building Engines solving and how is that benefiting you?** You don't miss anything in your job when your work is posted there. ### 46. Newly Certified Prism User Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Building Engines?** Building Engines platform is user friendly and easy to navigate. As Property Associate responsible for maintaining insurance compliance Building Engines platform gives an at a glance approach to stay on top of upcoming expiring policies. **What do you dislike about Building Engines?** I would like to be copied on automatic emails sent to tenants and vendors requesting updated certificate of insurance. **What problems is Building Engines solving and how is that benefiting you?** Building Engines tackles several critical challenges in property management through its comprehensive platform: Issue Management & Documentation Building Engines provides a structured system to document tenant issues from initial report through resolution, creating an auditable trail of all communications and actions. This visibility into recurring problems enables our team to identify patterns and address root causes rather than just symptoms, ultimately reducing maintenance costs and improving tenant satisfaction. Inspection & Preventive Maintenance The platform's automated scheduling capabilities ensure critical inspections (weekly, monthly, and yearly) are never missed through customizable reminders and workflows. This proactive approach helps us catch potential issues before they become costly emergencies and ensures regulatory compliance across all properties. Document Management Building Engines centralizes critical documentation including tenant and vendor insurance certificates, maintenance records, and compliance paperwork. This eliminates the chaos of searching through physical files or disconnected digital storage systems, reducing administrative time and minimizing compliance risks. Tenant Communication The platform streamlines tenant interactions by providing a single channel for work order submission, status updates, and resolution confirmation. This transparency builds trust while reducing the time our team spends on follow-up communications. Vendor Management Building Engines enables efficient coordination with service providers through automated work order assignments, performance tracking, and follow-up protocols. This accountability improves vendor responsiveness and work quality while simplifying payment processing. The centralization of these functions in one platform has transformed our operations by eliminating data silos, reducing administrative overhead, and providing actionable analytics that drive continuous improvement in our property management practices. ### 47. An unmatched experience for over 17 years! **Rating:** 5.0/5.0 stars **Reviewed by:** Salvatore D. | Director Of Property Management, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Building Engines?** The ability to quickly look up information at the property and portfolio level is second to none. After 15 years with BE, we are now on Prism, the next generation of BE, and are loving the updated interface. The ability to quickly drill down on work orders, a property's information, and now contracts, is a game-changer. **What do you dislike about Building Engines?** Prism could have a better Tenant Landing page. I miss the Building Connect feature from the classic version. **What problems is Building Engines solving and how is that benefiting you?** Our ability to track work orders and contracts. The benefit of me being able to look at the portfolio and drill down on issues is time saving and extremely beneficial. ### 48. All-in-One Platform That Simplifies Task Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Building Engines?** All in one place to access work orders, communication and files, insurance certificates, inspections, etc. Makes it an easy process when you can find and access your tasks to manage or complete. **What do you dislike about Building Engines?** Nothing so far that I dislike about this system. **What problems is Building Engines solving and how is that benefiting you?** Tasks that need to be completed get delegated quickly and efficiently. Files and communication gets documented so you can reference back to work completed., ### 49. CityCentre Mgmt. G2 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey E. | Assistant Property Manager, Commercial Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Building Engines?** I love that I can adjust the notification settings for individual or a group of buildings or members of mgmt. It allows you to notify specific people of work orders, status updates, comments, etc. Additionally, it allows the administrators to streamline many standard business practices within or integrated into 1 platform. Our team has Building Engines open 24/7, and until recently monitored it constantly to assign new work orders. I have since increased our efficiency by setting auto-assign policies for work orders based on the issue type, building, property site, and overall responsibility which has changed our game tremendously! It's also incredibly user friendly across the board, and their team provides training materials to assist with navigating the system and submitting work orders for tenants and team members. Their team is very supportive and engaging with their customers, providing system notifications and opportunities to strengthen skills associated with the system. The system also integrates easily with other systems, such as COI Compliance Tracking through MyCOI, and batch billing in AP systems. Implementing the work order system was smooth and organized, with the ability to import data from existing files, etc. **What do you dislike about Building Engines?** It's difficuly to pinpoint a specific attribute I don't like about Building Engines. The only thing I think can be approved upon is the ability to disable a company in the system regardless of the completion status of assosicated work orders. **What problems is Building Engines solving and how is that benefiting you?** It can be hard to manage communication & keep track when it occurs across multiple platforms such as email, phone, text message, in person, etc. Building Engines has created a platform that allows tenants to communicate a variety of things through work order submission, which tracks the progress of the issue from start to finish, provides updates directly to the tenant who issued the work order + team in charge of the property, and helps with tenant communication overload when it comes to reporting things to our team. ### 50. Customer Service at its finest **Rating:** 4.0/5.0 stars **Reviewed by:** Christina T. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Building Engines?** The customer support is outstanding! they are always quick to respond when I have a question and kind when I've overlooked something simple **What do you dislike about Building Engines?** the fact that you can't reserve more than one day at a time in the resource reservations **What problems is Building Engines solving and how is that benefiting you?** Contacts all members of our team simultaneously to shorten wait time of service for my tenants. ## Building Engines Discussions - [How has Building Engines improved your property management, and what features do you rely on most?](https://www.g2.com/discussions/how-has-building-engines-improved-your-property-management-and-what-features-do-you-rely-on-most) - [What is Building Engines used for?](https://www.g2.com/discussions/what-is-building-engines-used-for) - [View Building Engines pricing details and edition comparison](https://www.g2.com/products/building-engines/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A21%3A34+-0500&secure%5Bsession_id%5D=2c6eb4e7-7ac1-4fe6-960a-50e7c7df4a63&secure%5Btoken%5D=a606be8dbd1ddb0bb4b8c119c52fb345c360eb31472871d23f2e2e8251049264&format=llm_user) ## Building Engines Integrations - [Cm3 Contractor Management & Prequalification](https://www.g2.com/products/cm3-contractor-management-prequalification/reviews) - [HqO](https://www.g2.com/products/hqo/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## Building Engines Features **Leasing** - Vacancy Advertising - Document Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Accounting** - Property Accounting - Company Financials - Certificates of Insurance (COI) - Dashboards **Operations** - Tenant Portal - Amenity Management - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Building Engines Alternatives - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - 4.0/5.0 (231 reviews) - [MRI Angus](https://www.g2.com/products/mri-angus/reviews) - 4.0/5.0 (26 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews)