Products

ClearTouch Operator is a comprehensive cloud-based contact center platform designed to enhance customer engagement and streamline operations for businesses across various industries, including banking, insurance, healthcare, BPOs, eCommerce, and automotive sectors. By integrating a wide array of tools such as dialers, telephony, workforce management, analytics, and CRM integrations, ClearTouch Operator offers a unified solution that eliminates the need for multiple service providers. Its flexibl

Wortal CRM is a comprehensive cloud-based customer relationship management solution designed to streamline sales processes and enhance customer interactions. It offers a suite of tools that assist businesses in managing leads, tracking opportunities, and automating sales activities, thereby improving efficiency and driving growth. Key Features and Functionality: - Lead Management: Capture leads from various integrated platforms and assign them to relevant team members either manually or automa

eGain Analytics Hub makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively.

Lifesize CxEngage cloud-based contact center enables customers from SMB to enterprise to deploy office-based and virtual agents globally, with powerful queuing, routing, and reporting features.

MyOperator is a cloud-based call management system designed to provide call optimization solutions for businesses.

Nexus Repository Manager manages components, builds artifacts, and releases candidates in one central location

Designed for Sales and Support teams, Leaptree Optimize provides insights into performance across all communications channels, offering details on where individuals can improve. With an intuitive and user-friendly interface, automate the creation of scorecards for your teams, and measure interactions across voice, email, webchat, and social media.

Kubeflow is an open-source platform designed to facilitate the deployment, orchestration, and management of machine learning (ML) workflows on Kubernetes. It provides a comprehensive suite of tools that cover the entire ML lifecycle, enabling data scientists and engineers to develop, train, and deploy models efficiently in scalable and portable environments. Key Features and Functionality: - Kubeflow Notebooks: Offers web-based development environments, such as Jupyter Notebooks, running insid

What is Typinator? Typinator is a text expansion tool that enables users to swiftly insert frequently used texts and graphics via shortcuts, while also offering dynamic text adaptation. Its features are functioning seamlessly across all programs and applications, thereby boosting text entry efficiency and reducing typing errors. Who uses Typinator? Everyone who frequently handles recurring text elements and seeks to boost their typing speed like professionals in sales, customer service, law, hu

NVIDIA Deep Learning AMI with Support by Terracloudx is a streamlined environment that enables you to run data science, HPC, and deep learning containers tuned specifically for GPUs. Terracloudx decision making is guided by the commitment and effort of our collaborators who continually work to be at the forefront of technology

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition in order to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their respons

CCNA offers a full suite of Network based products and services catering for solutions with Switches and Routers, Wireless Networks, WAN Accelerators and Optimisers, and VPNs and Firewalls.

HI-Spec Contact Manager is designed specifically to meet the needs of the Home Inspection business. The ability to establish and grow your business depends on contact information. Most Home Inspection firms require building personal contact relationships with realtors, mortgage brokers, insurance agencies, lawyers, and other professionals in the real estate business. HI-Spec Contact Manager lets you organize and keep track of all your individual and business contacts.

Conrad Connect Professional is the IoT platform designed specifically to meet the needs of businesses of all sizes. With easy-to-use controls you can quickly automate complex business processes and reduce costs. From temperature monitoring to facility management and logistics, Conrad Connect Professional can provide benefits from day one without requiring any prior technical IoT knowledge from the users.

OneContact CC allows an integrated management of multiple channels: Voice (GSM, SIP or other PSTN calls), Video (3G, SIP), IM (IP), e-Mail, Fax, Social Media, Skype and Skype for Business.

Contact Center Services (CCS) is a technology consulting firm dedicated to enhancing customer experience (CX) by integrating advanced technology with business processes. Specializing in platforms like Genesys, Cisco, and Five9, CCS offers tailored solutions that help organizations attract, retain, and better serve their customers. Their expertise spans CX optimization, digital transformation, cloud migration, and AI integration, ensuring businesses can effectively manage and evolve their custome

Loop provides a pinnacle of outsourced customer support as a service, encompassing top-tier customer service, potent retention strategies, and robust sales techniques. Our offerings empower your business to not only broaden and retain your customer base but also to bolster your revenue streams. Headquartered in Manila, the premier call center hub for American companies operating internationally, we enjoy a unique advantage in tapping into a pool of highly experienced contact center professionals

Access Contact Center by NexTalk is a comprehensive call management platform designed to facilitate direct, private, and secure communication between businesses and their deaf or hard-of-hearing customers. By integrating seamlessly with existing contact center systems, it ensures compliance with the Americans with Disabilities Act (ADA and demonstrates a commitment to inclusivity and accessibility. Key Features and Functionality: - Direct Communication: Enables real-time text-based interaction

Streamline the procurement to payment process with our inbound container handling app! Does it take a long time to receive goods once they arrive at your warehouse? Our app allows you to manage and track shipping containers in Microsoft Dynamics 365 Business Central. Optimize inbound logistics & improve receiving process with our application. With this app, you will be able to: - Assign purchase order lines to containers in order to manage multiple purchases in a synchronized fashion - Mass

Veracode Container Security secures containers and infrastructure as code with a CLI tool that integrates into an existing CI/CD pipeline.