Leaptree Optimize allows you to clarify commission and bonus rules for my teams. The calculations are automated and for the team bonus.

Creating and updating QA scorecards is simple, and we can clearly see call quality trends, coaching needs, and who’s performing well. It’s helped us standardise evaluations, reduce manual work, and make QA feel fair and transparent for everyone.

BI and Analytics Powerhouse: The robust dashboards and custom reporting are phenomenal. They allow us to directly feed quality data into our broader analytics models (like our multi-touch attribution models), giving us a holistic view of the customer journey and agent impact. Agent Development Focus: The platform is designed to coach, not just score. Agents receive personalized feedback dashboards, targeted learning actions, and the gamification features (leaderboards, badges) keep the process engaging and competitive. Responsive Support: The Leaptree team has been incredibly helpful in ensuring we optimize the tool for our specific CFD trading business needs.