Products

TopCX: AI-Powered Customer Service Transformation TopCX helps businesses elevate their customer service with cutting-edge AI solutions. By leveraging advanced AI and data-driven insights, it streamlines ticket resolutions, boosts agent efficiency, and enhances customer satisfaction. Designed for businesses of all sizes, TopCX seamlessly integrates with platforms like Zendesk and Salesforce, delivering high-quality AI-driven support at a budget-friendly price.

Isara is an independent monitoring and QA layer for AI agents. As companies hand customer support, customer success, and financial interactions over to AI, the only record of what those agents actually said and did usually lives inside the platform that sold you the AI — the same platform that grades its own performance. Isara gives you an independent view. Isara connects in minutes (no code changes) and analyzes every interaction across major customer service platforms — not a sample. It surfac

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Micr

Azure Costs is cloud cost and spending manager software featuring tracking spends, mail reports and alerts, reporting for operations, trend analytics, resource tagging and spending breakdowns.

NPS and Survey for Zendesk is a comprehensive tool that empowers businesses to gather valuable feedback, measure customer satisfaction, and drive strategic improvements directly within Zendesk Support.Key Features:- Four Survey TypesThe app offers 4 different survey types, including 5-star form, 0-10 rating, Yes/No questions, and Text feedback surveys, catering to various feedback scenarios and preferences.- Automated Trigger-based SendingSet up automated triggers for survey distribution based o

Easily find out about your clients' reputation with just a few clicks! It can be time-consuming to check if someone is under sanction, and you usually have to visit multiple websites and enter lots of information. But now, with the new Sanctions Check app for Zendesk Support, you can speed up this process. This app helps you show that your company is responsible and trustworthy. It also helps you comply with KYC (Know Your Customer) and AML (Anti Money Laundering) laws. Key Benefits of the Sanc

Tidying up your Zendesk data has never been easier! With the Purge My Zendesk app, you can clean up your Zendesk in just one click. Say goodbye to unnecessary tickets, users, and organizations hassle-free. Simply install the app, select the data you want to delete and start the bulk process. No more spending hours manually erasing contacts or tickets one by one. Now you can focus your valuable time on more important tasks.

Video Reply is an app for Zendesk for recording video tutorials in Zendesk tickets. With the Video Reply for Zendesk, you are able to: -Capture the screen or record from the camera -Add video to your tickets from the video library -Request a recording from your client without the app installed on their side -Download any video from your library

Kanban Pro for Zendesk by GrowthDot is an all-in-one Kanban board and CRM solution built directly for Zendesk. It helps support and sales teams manage tickets, deals, pipelines, and customer communication without switching between multiple tools or syncing third-party platforms. The app combines visual ticket management with sales pipeline tracking, allowing teams to organize workflows using customizable Kanban boards, drag-and-drop ticket handling, deal stages, forecasting tools, and CRM featu

ClearTouch Operator is a comprehensive cloud-based contact center platform designed to enhance customer engagement and streamline operations for businesses across various industries, including banking, insurance, healthcare, BPOs, eCommerce, and automotive sectors. By integrating a wide array of tools such as dialers, telephony, workforce management, analytics, and CRM integrations, ClearTouch Operator offers a unified solution that eliminates the need for multiple service providers. Its flexibl

Ballou is a communications agency for high-growth B2B & B2C technology companies and venture capital funds. Ballou has offices in London, Paris, Berlin, Madrid and Barcelona. Ballou provides a full range of services to manage your reputation : PR, social media, content, IPO, media training, Public Affairs, crisis communications, events, etc. For more than 20 years, we've been working with the most inspiring tech companies such as Facebook, WhatsApp, Waze, Pinterest, Box, Deel, Wise, Zendesk,

Git-Zen coordinates your Zendesk tickets with your GitHub commits and issues.

OneMetric (previously Growtomation) is a revenue enablement and RevOps leader that empowers B2B and SaaS teams to move from fragmented systems to a unified, GTM-aligned revenue engine. As a HubSpot Elite Partner, we don’t just implement tools—we architect systems that scale. What we do: - Build repeatable GTM processes across Marketing, Sales, and CS by aligning tech stacks, automations, and operational workflows. - Deliver HubSpot implementations tailored to your buyer’s journey—complete with c

We simplify remote work and office management with our people focused scheduling platform. Our main features include online office/home attendance scheduling, analytics to help optimize office spends, visibility on your workforce and tools to support your remote employees. Check out our website for more information!

Sassychat is an AI chatter for OnlyFans and Fansly agencies. On every account you connect, the agent answers fans in that creator's voice, prices the content and sends it, so an account keeps earning in the hours you have nobody rostered on it. Most software in this category makes your chatters faster. This takes the volume off them. - Every account can be answered around the clock without a chatter on a shift for it. - Your chatters work only the fans who pay for them: top spenders and anythin

Vidon.ai automatically generates engaging shareable videos from your blog posts. Use video to standout on social, rank higher on Google, and share your content on video only platforms. ## Key Benefits **Stand out on Social** Share a teaser video to your new blog post on social media. Leads prefer consuming video and it is 3x more likely to get shared. **Rank higher on Google** Google loves video content! Increase your rankings and dwell times by embedding video into your blog posts. **Bor

Capital on Tap provides an all-in-one small business credit card and spend management platform. Capital on Tap makes it easy for small business owners to manage cards for their employees, access funding for their business, and earn cashback, travel, and gift card rewards on every pound their business spends. More than 200,000 small business customers have spent more than £10 billion on their Capital on Tap Business Credit Cards to date. Capital on Tap makes business funding and spending simple,

app EQ is an AI powered collaboration productivity suite that is an overlay technology on top of your existing SaaS stack, giving users the ability to initiate a conversation through Chat, Screen Recording Messages, Team huddles, and annotations. It works on all top SaaS applications used by customer-facing teams like Gainsight, Totango, Salesforce, Zendesk, Jira etcetera. Now cross-team collaborations can happen directly within the application for any account-related conversations, re