---
title: NPS and Survey for Zendesk Reviews
meta_title: 'NPS and Survey for Zendesk Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how NPS and Survey for Zendesk works for a business like yours.
date_modified: '2026-07-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# NPS and Survey for Zendesk Reviews
**Vendor:** GrowthDot  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About NPS and Survey for Zendesk
NPS and Survey for Zendesk is a comprehensive tool that empowers businesses to gather valuable feedback, measure customer satisfaction, and drive strategic improvements directly within Zendesk Support. Key Features: - Four Survey Types The app offers 4 different survey types, including 5-star form, 0-10 rating, Yes/No questions, and Text feedback surveys, catering to various feedback scenarios and preferences. - Automated Trigger-based Sending Set up automated triggers for survey distribution based on specific customer interactions within Zendesk, ensuring timely feedback collection without manual intervention. - Dynamic Content Translation Break language barriers with dynamic content translation options with personalized and localized survey experiences tailored to diverse audiences. - Custom Branding Elevate your brand presence by adding logos, splash colors, and custom styling to surveys, ensuring a cohesive brand experience for respondents. - Comprehensive Statistics Access detailed statistics and analytics to gain actionable insights into survey performance, response rates, and customer sentiment trends. - Internal Notes Integration Analyze automatic internal notes with the responses directly in the tickets to monitor customer feedback and make data-driven decisions. - Unlimited Surveys Enjoy unrestricted survey creation and distribution, empowering you to gather scale feedback without limitations. NPS and Survey app for Zendesk is the ultimate solution for mastering feedback management. Its feature-rich toolkit, seamless integration, and intuitive interface effortlessly elevate the company’s feedback strategy and drive continuous improvement.






- [View NPS and Survey for Zendesk pricing details and edition comparison](https://www.g2.com/products/nps-and-survey-for-zendesk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A21%3A36+-0500&secure%5Bsession_id%5D=ac113e89-95cd-4dcb-a93e-6943efbcd121&secure%5Btoken%5D=5d4f6aa1b3cf9203ad0212aa96f66fbc65f4f527f689a9c5d9ff8e16945e5b14&format=llm_user)

## NPS and Survey for Zendesk Features
**Generative AI**
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top NPS and Survey for Zendesk Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,969 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,822 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,481 reviews)