Products

TrackWise software by Sparta Systems is an enterprise quality management solution (EQMS) that optimizes quality, ensures compliance, reduces risk, and lowers costs for world-class clients across a range of industries. Commonly known as QMS software, TrackWise software is the only enterprise quality management solution that offers the flexibility and configurability to adapt to company-specific requirements and business processes, enabling our clients to define, track, manage, and report on the

Plauti offers a powerful data management engine within Salesforce that ensures trusted data and enables confident action. It allows organizations to manipulate large datasets, verify data, eliminate duplicates, assign records and restore changes efficiently. Whether you're improving customer experience, achieving AI readiness, improving Data governance or driving operational efficiency, the solutions work together to turn scattered data into a trusted resource that fuels confident decision-makin

SuccessKPI is a leading contact center intelligence and analytics platform that empowers executives, managers, and agents to deliver a great customer experience. SuccessKPI provides visibility of all customer interactions across channels throughout the contact center with over 180 pre-built data connectors. Our platform uses AI to create actions from insights to improve operational efficiency, enforce adherence to compliance and coaching processes, and increase agent retention. Leading companies

Transmon is India’s leading quality monitoring tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experience (CX) touchpoints. Transmon is an End to End Quality Measurement, Management and Improvement Solution for Customer Service verticals. Approx. 60,000 TransMon licenses in use across India & International market.

With Cloudingo, you can connect, scan and dedupe your entire salesforce.com database in no time.

dbt is a transformation workflow that lets teams quickly and collaboratively deploy analytics code following software engineering best practices like modularity, portability, CI/CD, and documentation. Now anyone who knows SQL can build production-grade data pipelines.

Anomalo connects to your data warehouse and immediately begins monitoring your data.

Datactics Data Quality Platform can analyze, process and manage volumes ranging from tens of thousands to hundreds of millions of records of data residing within a central repository or distributed across the enterprise. It handles mixed international data natively, including non-Latin alphabets used in Russian and Chinese.

Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

CQ is a fully integrated Quality, Health, Safety and Environment Solution Suite (QHSE = EQMS + EHS). Natively built on the Salesforce.com platform it is not only 100% cloud based but packs powerful future readiness, security standards, performance and scalability.

Will help organizations manage quality & compliance issues, develop and maintain good quality policies, procedures and programs to optimize your day to day quality operations. Your organization will benefit from our experience and expertise from industry best practices and also provide personal attention dedication to every engagement with high quality and cost-effective services.

Enthu is a conversation intelligence software for voice calling teams. Using Enthu, voice teams can monitor 100% of customer conversations to derive actionable intelligence, identify compliance gaps and manage call QA processes. Suited for both revenue and operations functions, Enthu helps improve customer conversation quality and results in measurable gains across call QA efficiency, customer satisfaction score, new agent onboarding time and agent training & coaching time.

timextender, through its automated data management platform, empowers the world with data, mind, and heart. We do this for one simple reason: because time matters. A Microsoft Gold Certified Partner, TimeXtender serves its 3,300+ customers, from mid-sized companies to Fortune 500, through a global network of partners.

QualSights is an immersive insights platform that provides brands, agencies and consulting firms a dramatically faster and more affordable way to generate deeper insights at global scale. QualSights can be used to remotely observe & interact with customers as they shop for, use, or consume products in their natural environment; conduct video interviews and focus groups; and enhance in-person fieldwork.

BHN Rewards, formerly known as Rybbon, is a comprehensive digital rewards management platform designed to streamline the distribution of incentives such as e-gift cards, prepaid Visa and Mastercard options, and charitable donations. Catering to sectors like marketing, sales, market research, academic research, and employee engagement, BHN Rewards enhances participation and engagement by offering a seamless and efficient rewards experience. Key Features and Functionality: - Extensive Reward

QuerySurge is the leading Data Testing solution built specifically to automate the testing of Data Warehouses, Big Data, & BI Reports, ensuring that the data extracted from data sources remains intact in the target data store by analyzing and pinpointing any differences quickly.

Acceldata Data Observability Cloud (ADOC) is an all-in-one data observability platform that monitors your data, data pipelines, and data infrastructure from the landing zone to consumption zone. Industry leading AI based anomaly detection helps enterprises detect and fix data quality issues at all data hops, monitors end-to-end pipeline health, improves data operations, and optimizes cloud data costs. AI Copilot provides deep and immediate insights into your data operations and provides recommen

Informatica Data Quality is a comprehensive solution designed to help organizations ensure their data is accurate, complete, and reliable. By automating critical data quality tasks, it enables businesses to trust their data for analytics, decision-making, and customer engagement. This tool supports data cleansing, standardization, validation, and enrichment across various data sources and platforms, ensuring consistency and reliability throughout the data lifecycle. Key Features and Functionali

Healthgrades is dedicated to empowering stronger and more meaningful connections between patients and their healthcare providers.

DQE One is a modular Data Quality Management solution designed to ensure the accuracy and reliability of customer contact and identity data for both B2C and B2B organizations. By addressing common issues such as data entry errors, incomplete information, and duplicates, DQE One helps businesses maintain a clean and standardized customer database, which is essential for effective marketing, sales, and customer relationship management. Key Features and Functionality: - Data Verification and Stan