I really appreciate the ability to integrate DQE One with our tools (website, marketing automation and CRM) to manage data in real time (when forms are submitted) and in batch (by sending our already collected data in bulk in CSV format), which allows us to verify and validate emails and mobile numbers directly from our web forms. This has solved many of our issues regarding the quality of incoming data in our Sales & Marketing systems and has improved our contactability KPIs. Too often in the past, we did not collect the mobile prefixes, which made SMS, RCS and WhatsApp communication impossible. DQE has been implemented mainly on our Drupal web forms in nearly 40 countries and handles the international format of phone numbers very well. The DQE support team, with their ticketing system, is responsive and efficient. The SLAs have always been met. Review collected by and hosted on G2.com.
From time to time, valid mobile numbers are nevertheless considered invalid (this happened to us in Brazil and Israel). This prevents online forms from being submitted and therefore leads to a loss of leads. Although user-friendly, the DQE One platform is of fairly limited interest. Apart from tracking the consumption of verified emails/mobiles and therefore understanding the billing, it is not really useful. I rarely use it to check a mobile number, but I remain skeptical about its usefulness. Review collected by and hosted on G2.com.
Thank you very much for this very comprehensive feedback! We are delighted to see that DQE One is helping you improve the quality and contactability of your data on a large scale, especially in an international context.
We also take note of your comments regarding the validation of certain mobile numbers and the platform's features. This feedback is valuable in helping us continue to improve our solution.
Thank you for your trust and for the positive feedback on our support team!
