Products

We are business communication experts who specialise in delivering cloud based unified communications without compromise. At Aurilo, we believe that establishing great communication between business and their customers is key to their success and growth in their markets.

PromptVoice Studio is a self-serve solution , providing end users with access to superior quality voice prompts and resellers with a recurring revenue stream and an invaluable addition to their existing portfolio.

FoneBox is Australia's leading provider of inbound call services.

Approvd provides you with painless risk assessment setup and real-time workflow updates, seamlessly helping you reduce external cybersecurity risk and save costs

Enghouse Interactive provides a range of workforce and business optimization tools which include call and screen recording, speech analytics, workforce management, performance metrics, score cards, cost analysis and reporting tools which are highly scalable and modular enabling you to choose the level of complexity that meets your requirements for continuous performance improvement.

Castel Detect QA/QM automates your contact center’s Quality Assurance/Quality Management (QA/QM) process to yield significant cost savings. Our automated speech analytics approach streamlines the QA/QM process, enhancing agent productivity and customer service.

HelloSells is a lead qualification service that helps to maximize your marketing ROI. We talk to your leads via inbound and outbound calls to qualify them as prospects for your sales team After qualification, we can book appointments, transfer calls over to you or sync lead information directly to your CRM.

Millennial Services offers a comprehensive contact center solution which includes email and form support, inbound phone support, and live chat, and outbound contact center services. We pride ourselves on being able to offer these services without lengthy agreements or complex terms. This makes our service offering an exceptional fit for fast growing companies that require scalability (up or down) or customers who are subject to intense seasonality.

Third party risk management (TPRM) is a structured approach to analyze and control risks arising to the organization from third parties. The third party risk management software is packed with lots of features to truly make it an excellent resource for the risk management departments to manage vendor risk and third party risk.

The Real PBX is a leading provider of unified cloud communication services to consumers and businesses. Our Hosted PBX, VoIP, Toll-Free numbers, and Call Center solutions are highly cost effective and consumer oriented.

Contact centers have one of the highest staff rotation rates in the industry and one of the lowest age averages. In this scenario, creating a mechanism that motivates and promotes employee loyalty is very important. Gamification is a tool to shape behaviors, develop skills and drive outcomes – making work more appealing, motivating and fun while still trying to meet company goals. OneContact Gamification is available stand-alone via web browser or customizable mobile apps, and can be connected

Customer service centre automation with Google AI and Twilio. Tailored for your business needs. - Be swifter, smarter and leaner. Help your customers self-serve, your agents focus on value and give your analysts the control they need.

We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.

Liz-10 is a platform that allows you to store in-the-Cloud all-call audios. You can implement Liz-10 independently from other hired platforms. Since it is a 100% in-the-Cloud solution, Liz-10 does not require any hardware investment on your side. The platform has high-availability characteristics, and it allows you to set up different user profiles.

Our Business Transforms communication and enterprise networks from a legacy environment to VoIP and cloud-based communication

Quality Hub is a New Zealand-based software development company specializing in delivering comprehensive quality management systems tailored to organizations of all sizes and industries. Established in 2009, Quality Hub has built a reputation for implementing robust, secure, and user-friendly solutions, particularly within the health sector, where stringent quality control is essential for patient safety. Key Features and Functionality: - Comprehensive Quality Management Systems: Offers a ful

Tentacle is an information security startup based in Plano, TX that has developed a configurable data management tool that will allow organizations to improve their information security programs and overall security posture. The core Tentacle product allows enterprises of all sizes to manage all details related to their internal security posture, track and monitor similar information for their partners and vendors, centralize the storage and management of all program related documentation,

HCL IntelliService is a service intelligence platform that transforms customer service into customer success. The platform supports many connectors that ingest data across customer relationship management, sales force automation, enterprise service management, emails, and document management systems in multi/hybrid cloud deployments. The AI platform leverages advanced technologies such as Cognitive Search, Conversational AI, Workflow Automation, and Augmented Analytics to provide a game-changing

Courtesy Connection provides property management answering service software for the multifamily, student, affordable, and senior housing verticals of property management. Core features include a customizable missed call forwarding phone tree, real-time call routing, voicemail transcription, voicemail translation, portfolio reporting, mobile apps, and much more.

Jet Interactive's Business Phone System is a comprehensive, cloud-based communication solution designed to meet the diverse needs of Australian businesses. Leveraging Australia's largest 100% cloud network, it offers scalable and flexible telephony services suitable for organizations ranging from small enterprises to large corporations. The system ensures high-definition call quality with minimal latency, thanks to its Australian-based infrastructure. Key Features and Functionality: - Scalabi