---
title: CMDBuild Reviews
meta_title: 'CMDBuild Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CMDBuild works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-08-06'
parent_category:
  name: Asset Management
  url: https://www.g2.com/categories/asset-management
---


# CMDBuild Reviews
**Vendor:** Pat - Zucchetti Group  
**Category:** [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About CMDBuild
CMDBuild is the most widely adopted open source platform for IT Asset Management and CMDB, maintained by PAT (Zucchetti Group). Model your IT landscape exactly as it is — assets, relations, services, workflows — with no license fees and no vendor lock-in. With the READY2USE edition, get a pre-configured, ITIL-aligned ITAM solution out of the box: discovery, lifecycle, contracts, and full integration with your service desk and monitoring tools. 𝐂𝐌𝐃𝐁𝐮𝐢𝐥𝐝 - 𝐘𝐨𝐮𝐫 𝐈𝐓 𝐥𝐚𝐧𝐝𝐬𝐜𝐚𝐩𝐞, 𝐦𝐨𝐝𝐞𝐥𝐞𝐝 𝐲𝐨𝐮𝐫 𝐰𝐚𝐲. 𝐎𝐩𝐞𝐧 𝐬𝐨𝐮𝐫𝐜𝐞, 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞-𝐠𝐫𝐚𝐝𝐞. For over 15 years it has been the reference solution for organizations that refuse the trade-off between rigid commercial suites and fragile homemade databases. 𝐀 𝐂𝐌𝐃𝐁 𝐭𝐡𝐚𝐭 𝐟𝐢𝐭𝐬 𝐲𝐨𝐮𝐫 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧 - 𝐧𝐨𝐭 𝐭𝐡𝐞 𝐨𝐭𝐡𝐞𝐫 𝐰𝐚𝐲 𝐚𝐫𝐨𝐮𝐧𝐝. CMDBuild's core strength is its modeling engine: define your own asset classes, attributes, relations, and lifecycles through a visual administration module, without writing code. Hardware, software, services, contracts, suppliers, locations, users, dependencies - every configuration item lives in one governed repository, with full history, versioning, and relation graphs that make impact analysis immediate. 𝐏𝐫𝐨𝐜𝐞𝐬𝐬-𝐝𝐫𝐢𝐯𝐞𝐧, 𝐧𝐨𝐭 𝐣𝐮𝐬𝐭 𝐚 𝐫𝐞𝐠𝐢𝐬𝐭𝐫𝐲. A built-in workflow engine automates asset lifecycle processes: procurement, assignment, movement, maintenance, and disposal. Configurable dashboards, reports, and a self-service portal keep IT, procurement, and management aligned on the same data. 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐞𝐝 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐞𝐜𝐨𝐬𝐲𝐬𝐭𝐞𝐦. CMDBuild integrates with discovery and inventory tools, monitoring systems, LDAP/Active Directory, and service desk platforms through API standard connectors - turning the CMDB into the single source of truth that feeds your entire IT operation. 𝐑𝐄𝐀𝐃𝐘𝟐𝐔𝐒𝐄: 𝐭𝐡𝐞 𝐟𝐚𝐬𝐭 𝐥𝐚𝐧𝐞. CMDBuild READY2USE is the pre-configured enterprise edition: an ITIL-aligned ITAM/CMDB solution with ready-made data models, workflows, dashboards, and connectors, dramatically reducing time-to-value while preserving the platform's full flexibility. 𝐎𝐩𝐞𝐧 𝐬𝐨𝐮𝐫𝐜𝐞, 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐜𝐨𝐦𝐩𝐫𝐨𝐦𝐢𝐬𝐞. Java-based, SOA architecture, web interface, no license fees, no vendor lock-in. Adopt freely, then scale with the Enterprise Subscription: guaranteed SLAs, certified releases, advanced features, and direct support from the official maintainer. 𝐏𝐫𝐨𝐯𝐞𝐧 𝐰𝐡𝐞𝐫𝐞 𝐢𝐭 𝐦𝐚𝐭𝐭𝐞𝐫𝐬. CMDBuild is deployed by government agencies, defense and research organizations, utilities, banks, telcos, manufacturing, service provider, and shared service centers across Europe and worldwide - environments where auditability, data sovereignty, and long-term technological independence are non-negotiable. And because CMDBuild shares its engine with openMAINT, extending from IT assets to physical asset and facility management is a painless bridge, not a new project. CMDBuild. Model everything. Govern everything.




## CMDBuild Reviews
  ### 1. Easy to Manage and Redesign for Different User Groups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 05, 2026

**What do you like best about CMDBuild?**

It can be easily managed and redesigned for different groups of users.

**What do you dislike about CMDBuild?**

Different programming languages ​​are always needed for developing different parts, as well as a lot of deep server configuration, if not only system administrators, but also developers need it.

**What problems is CMDBuild solving and how is that benefiting you?**

speeding up incident management, tracking asset quantities, active contracts, and resource usage

  ### 2. A Complete, Ready-to-Use Configuration Database

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 27, 2026

**What do you like best about CMDBuild?**

A complete configuration database that’s ready to use.

**What do you dislike about CMDBuild?**

This database configuration is easy to use and straightforward to set up.

**What problems is CMDBuild solving and how is that benefiting you?**

Integrating all the information.



- [View CMDBuild pricing details and edition comparison](https://www.g2.com/products/pat-zucchetti-group-cmdbuild/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-05+12%3A21%3A58+-0500&secure%5Bsession_id%5D=5a279d0d-9f54-4af8-b410-793cecee7c53&secure%5Btoken%5D=b9fddc695e032f88e91af58fb9f2e6487df9935a87db84027a95d099cc3f4448&format=llm_user)

## CMDBuild Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics
- IT Asset Management
- Knowledge Management
- Project Management
- Service Level Agreement (SLA) Management
- Task Management
- Service Request Management
- Release Management
- Configuration Management
- Ticket Management
- Workflow Management
- Problem Management
- Incident Management
- Contract/License Management
- Support Ticket Management
- Knowledge Base Management
- Capacity Management
- Availability Management
- Inventory Management

**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking
- Alerts/Notifications

**Setup**
- Activities
- Flows
- Dependencies
- Notifications
- Calendar Management
- Business Process Automation

**Asset Definition**
- Asset Register
- Relationships
- Types

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow
- Customizable Reports

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking
- Funding Source Tracking
- Inventory Tracking
- IT Asset Tracking
- Returns Tracking
- Equipment Tracking
- Check-in/Check-out
- Delivery Tracking
- Mobile Time Tracking
- Fuel Tracking
- Vehicle Tracking
- Status Tracking
- Multi-Location

**Management**
- Updates
- Audit Trail
- Integration

**Asset Tracking**
- Location
- Status
- History
- Multi-Location
- KPI Monitoring

**Generative AI**
- AI Text Generation
- AI Text Generation
- Generative AI

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation
- Real-Time Reporting

**Inventory**
- Locations
- Spare Parts
- Valuation

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Compliance Management
- Work Order Management
- AI Copilot
- Third-Party Integrations
- Reminders
- Activity Dashboard
- Document Management
- Inventory Management
- Monitoring
- Reporting & Statistics
- Asset Assignment
- Asset Kitting
- Audit Management
- Barcoding/RFID
- Mobile Access
- Digital Signature
- User Management
- Shipping Management
- Asset Lifecycle Management
- QR Codes
- Reservations Management
- Maintenance Management
- Customizable Fields
- Billing & Provisioning
- Reporting/Analytics
- Customizable Reports
- GPS
- Software License Management
- Audit Trail
- Tagging
- Search/Filter
- Historical Reporting
- Contract/License Management
- Customizable Forms
- Purchase Order Management
- Data Import/Export
- Disposal Management
- Generative AI
- Maintenance Scheduling
- Complaint Monitoring
- Fixed Asset Management
- Calendar Management
- API
- Workflow Management
- Depreciation Management
- Dispatch Management
- Territory Management
- Routing
- Performance Metrics
- Order Management
- Route Optimization
- Geolocation
- Driver Management
- Scheduling
- Real-Time Updates
- Real-Time Monitoring
- Geofencing
- Real-Time Notifications
- Transportation Management
- GIS Integration
- Geographic Maps
- Real-Time Reporting
- Employee Management
- AI/Machine Learning

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Depreciation**
- Methods
- Asset Value
- Taxes
- Decomissioning

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Drag & Drop
- Template Management
- Approval Process Control
- Customizable Dashboard
- Rules-Based Workflow
- Document Management
- Monitoring
- Progress Tracking
- Workflow Configuration
- Collaboration Tools
- Commenting/Notes
- Task Management
- Forms Management
- No-Code
- Data Import/Export
- Email Management
- Customizable Reports
- Access Controls/Permissions
- Graphical Workflow Editor
- Real-Time Data
- API
- Search/Filter
- AI Copilot
- Mobile Access
- Customizable Fields
- Activity Tracking
- Compliance Tracking
- Role-Based Permissions
- Reporting/Analytics
- Project Workflow
- Activity Dashboard

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Resource Allocation & Planning
- Multi-Language

**Additional Functionality**
- Prioritization
- Service History
- Client Portal
- Customizable Forms
- AI Copilot
- API
- Service Catalog
- Real-Time Notifications
- SSL Security
- Activity Dashboard
- Real-Time Monitoring
- Generative AI
- Surveys & Feedback
- Drag & Drop
- Self Service Portal
- Alerts/Notifications
- Automated Responses
- Customizable Branding
- Customizable Templates
- Support Ticket Tracking
- Automated Routing
- Macros/Templated Responses
- Collaboration Tools
- Multi-Channel Communication
- Reporting & Statistics
- Customizable Fields
- Activity Tracking
- Search
- Alerts/Escalation
- Access Controls/Permissions
- Dashboard Creation
- Remote Access & Monitoring
- Asset Tracking
- Chat/Messaging
- Approval Process Control
- Audit Trail

**Field Service **
- Planning
- Tracking
- Client Communications
- Asset Tracking
- Inventory Tracking
- Location Tracking
- Status Tracking
- Cost Tracking
- Asset Planning
- IT Asset Tracking
- Activity Tracking
- Warranty Tracking
- Equipment Tracking

**Monitoring**
- Use
- Reliability
- Risk

**Contract & Warranty**
- Contracts
- Warranties
- SLAs

**Analytics**
- Activity Dashboard
- Performance
- Budgeting/Forecasting

**Integration**
- ERP
- CAD & PLM
- Accounting
- Asset Accounting

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations
- User Management
- Support Ticket Management
- Requisition Management
- Inventory Management
- Email Management
- Maintenance Management
- Workflow Management
- Problem Management
- Service Level Agreement (SLA) Management
- Supplier Management
- Procurement Management
- Knowledge Base Management
- Task Management
- Change Management
- Incident Management
- Contract/License Management
- Audit Management
- Configuration Management

**Additional Functionality**
- Cost Tracking
- Access Controls/Permissions
- Prioritization
- Customizable Fields
- Data Import/Export
- Asset Tracking
- Customizable Branding
- API
- Alerts/Notifications
- Reporting/Analytics
- Barcode/Ticket Scanning
- Monitoring
- Customizable Forms
- Compliance Tracking
- Data Visualization
- Audit Trail
- AI Copilot
- Self Service Portal
- Customizable Reports

**Agentic AI - Enterprise Asset Management (EAM)**
- Third-Party Integrations

**Additional Functionality**
- Workflow Management
- Task Scheduling
- AI/Machine Learning
- Preventive Maintenance
- Reporting & Statistics
- Predictive Maintenance
- Facility Management
- Historical Reporting
- Equipment Management
- IT Asset Management
- Mobile Access
- Asset Lifecycle Management
- Inspection Management
- Work Order Management
- Barcode/Ticket Scanning
- Software License Management
- Maintenance Scheduling
- Purchase Order Management
- Document Management
- Asset Categorization
- Maintenance Management
- Compliance Management
- Generative AI
- Audit Management
- IoT Device Management
- Energy Management
- AI Copilot
- Fixed Asset Management
- Parts Management
- Utilization Reporting
- Inventory Management
- Real-Time Data
- Data Import/Export
- Alerts/Notifications
- Depreciation Management
- Contract/License Management
- Task Management
- Audit Trail
- Customizable Reports
- Disposal Management
- Customizable Fields
- Barcoding/RFID
- Equipment Maintenance

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