Products

CXONCLOUD is an ALL-IN-ONE APP built for small businesses to delight their customers at every single interaction in just simple clicks.

Rippit helps organizations unlock the business impact hidden in customer conversations.

feebak allows purecloud organizations to offer surveys to their callers soon after their conversation with an agent.

Ipiphany gives you everything you need to effortlessly uncover, visualize and communicate previously undetectable customer insight

Loopy is an observability platform for customer support operations. It serves as a central hub for data aggregation and analysis, collecting information from various sources, including CRMs, human resource tools, WFM systems, QA platforms, and chatbots. All this data is consolidated in a single location, a CX Ops Data warehouse, to overlay the visibility CX teams need to spot anomalies early, identify pain points, and evaluate changes effectively. Instead of reacting to issues, our observability

flowres is an innovative online qualitative research platform designed for researchers, offering automated and interactive transcription capabilities across 22 languages. The platform integrates seamlessly with popular video conferencing tools like Zoom, Teams, and Google Meet to enhance qualitative research efficiency. Its features include a dedicated backroom for client observation, automated transcription, and AI-powered analysis tools. flowres caters to a diverse clientele including full-ser

Tattle is a Customer Experience Improvement (CXI platform designed specifically for the hospitality industry, enabling restaurants to enhance guest satisfaction and drive revenue growth. By collecting and analyzing feedback across various ordering channels—including Dine-In, Takeout, Delivery, Drive-Thru, and Curbside—Tattle provides actionable insights that help identify and address operational gaps. Utilizing machine learning, the platform curates monthly objectives tailored to each location,

Transform qualitative survey data into strategic insights. Listen Labs' Survey Analysis engine processes thousands of open-ended responses with consulting-grade precision.

Bagel AI is a product intelligence platform that helps companies accelerate revenue. Our AI engine empowers product teams to continuously quantify and validate their roadmaps by easily tapping into blind spots (i.e. product feedback) from tools like Salesforce, Gong, Zendesk, Slack, and more. This ensures teams focus on building the most impactful products. In addition, we are the only solution that enables product teams to seamlessly align their go-to-market stakeholders by providing prod

Collect feedback from your customers, measure their experience and utilize this data to make strategic decisions. Enhance customer satisfaction and your business’s bottom line.

QueueBee provides scalable and cost-effective solutions that cater to various business needs. For small to medium-sized establishments like clinics and shopping malls, the QB 10 model optimizes queue times and service efficiency, adapting from single-counter to intricate multi-service settings. Large organizations with multiple departments or sectors find the QB 20 model ideal, offering real-time monitoring, dynamic reporting, and seamless third-party integration. It is an excellent fit for hosp

Whyser is an AI-powered platform for user, customer, and market research. Conduct and analyze AI voice interviews on your behalf—turning qualitative research into a fast, scalable, and continuous process. Whyser helps research, product and marketing teams uncover insights. Understand customer needs, pain points and the “why” behind behaviors—in hours instead of weeks. The depth of 1:1 voice conversations with the speed and scale of surveys. SET UP a research study in minutes— simple

Sayify is an AI-powered intake, response analysis, and workflow automation platform that helps teams collect, analyze, route, and follow up on responses across voice, video, screen recordings, file uploads, text, and structured inputs. The platform supports 35+ response types and includes a drag-and-drop visual flow designer with conditional logic and branching workflows. Users can create hosted intake pages, embeddable widgets, QR codes, and shareable links for collecting responses. Sayify pr