
The app interface is friendly and easy to work with; besides, you can use the app in calls and chat interactions, and at the report view, is very helpful to the final customer. Review collected by and hosted on G2.com.
As a suggestion, it would be amazing if maybe we can use feebak on IVR calls, I mean calls that don´t get to an agent. Review collected by and hosted on G2.com.
Hi,
Very much thanks for your detailed review. We are glad that you and your customers are enjoying the product and find it useful.
We have launched surveys for IVR calls without the agent recently based on your feedback. Try the feature and let us know how helpful was this feature for you.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

