Products

Pexly is an outsourced, multilingual, and omnichannel Customer Support service provider. Pexly offers comprehensive customer support services that help you improve relationships with your customers and increase retention rates. We help ensure coverage of virtually any time zone and provide support in over 20 languages to help show your customers how much you care about them. Our customer support services provide you with a win-win: top-quality customer support services at a fraction of

Inspeech is a Speech Analytics solution that is able to transcribe and analyze all the contact center’s conversations on all voice and text channels using cutting-edge GenAI technology. Inspeech provides business intel as it assesses the quality of the service provided, viewing KPIs and detecting operational issues, which contributes to lowering costs and improving the customer experience. It additionally optimizes agent performance as it provides actionable insights aimed at raising service and

Easedial is a cloud-based unified communications platform that combines business phone systems, contact center operations, and AI voice agents into one solution. The platform eliminates the need for multiple vendors by offering unified communications and contact center functionality through a single interface and billing account. The integrated architecture enables seamless internal and customer-facing operations without third-party integrations, avoiding data silos and disconnected workflows. T

The dialer is the best solution for any call centre that doesnt want to lose valuable time making calls that could be considered dead-end or go unanswered.

AI chatbot for Shopify. Turns browsers into loyal customers with AI-powered chats. Includes a brand-matching personality, order tracking, lead collection and much more features.

NextGen Healthcare offers NextGen Office—a cloud-based EHR – specifically designed for private practices. NextGen Office is a fully integrated practice management solution that includes specialty-specific content, a claims clearinghouse, and an easy-to-use patient portal. It works on any tablet, laptop (Apple or Windows), is touch-screen enabled, compatible with all browsers, and is HIPAA complian

Navigating Cancer's oncology-specific software can help care teams stay connected to each other and their patients, improve productivity with streamlined workflows, and, ultimately, provide better care.

Formisoft is an AI-powered platform designed to streamline the client intake process for professionals across various industries. By leveraging artificial intelligence, Formisoft enables users to create custom forms swiftly, either by generating new forms through simple descriptions or by digitizing existing paper forms. This approach not only reduces manual data entry but also enhances accuracy and efficiency in data collection. The platform's user-friendly interface ensures that professionals

Our solutions position IT leaders to redefine their resources and drive business priorities.

SpeechLog AI Analytics is an advanced solution designed to transform raw audio data from contact center interactions into actionable insights. By converting speech into text, it enables businesses to analyze customer conversations, monitor agent performance, and enhance overall service quality. This tool empowers organizations to derive valuable business intelligence, optimize operations, and improve customer satisfaction. Key Features and Functionality: - Speech-to-Text Conversion: Accurately

Cologix provides managed services, cloud, media, content, financial services and enterprise customers trust Cologix to support their business critical infrastructure and connect them to customers, vendors and partners.

PATCH MANAGER is the leading Cable and Asset Management Software Solution. PATCH MANAGER provides a comprehensive solution for planning, documenting and managing changes to the physical layer connectivity and assets of your campus, building, data center or outside plant network.

Universal helpdesk system — collect, manage and analyze customer requests from all channels in a single ‘window’

Loopy is an observability platform for customer support operations. It serves as a central hub for data aggregation and analysis, collecting information from various sources, including CRMs, human resource tools, WFM systems, QA platforms, and chatbots. All this data is consolidated in a single location, a CX Ops Data warehouse, to overlay the visibility CX teams need to spot anomalies early, identify pain points, and evaluate changes effectively. Instead of reacting to issues, our observability

Applango is a business intelligence software that gives its users management tools and help to administrate organizations.

White Label Communications provides Private Label Dial Tone to it's partners through a global hosted PBX and SIP Trunk solution that enables the next generation of service providers (NGSP) to expand their product base.

Gyst is an enhancement for existing voice self-service systems that delivers easier, better, faster, and more cost effective customer service. Delivered via our simple to use web-based rest API, Gyst is platform agnostic - so it will work with whatever voice system you use today, and the system you use years from now.

Agility Hosted Telephony is Simplicity Group’s Cloud Telephone System for Northern Ireland & UK businesses which utilises the very latest telephone system technology. Cloud-Based: Agility is hosted in the cloud, eliminating the need for on-premises hardware and reducing maintenance and management overhead. Users can access their phone system from anywhere with an internet connection. Microsoft Teams- Microsoft Teams Phone is rapidly becoming the go-to solution for businesses looking to