---
title: Easedial Reviews
meta_title: 'Easedial Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Easedial works for a business like yours.
date_modified: '2026-09-03'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Easedial Reviews
**Vendor:** Easedial  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)
## About Easedial
Easedial is a cloud-based unified communications platform that combines business phone systems, contact center operations, and AI voice agents into one solution. The platform eliminates the need for multiple vendors by offering unified communications and contact center functionality through a single interface and billing account. The integrated architecture enables seamless internal and customer-facing operations without third-party integrations, avoiding data silos and disconnected workflows. The business phone system includes cloud calling, voicemail, video conferencing, and messaging. The contact center offers IVR, call queues, skills-based routing, and campaign dialers with preview, progressive, and predictive modes. AI features include voice agents for automated calls, live co-pilot assistance, call transcription, sentiment analysis, and post-call summaries. Real-time analytics, call recording, and CRM integrations provide insights into performance and campaign results.






- [View Easedial pricing details and edition comparison](https://www.g2.com/products/easedial/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-04+07%3A34%3A31+-0500&secure%5Bsession_id%5D=25552878-250b-4ce6-8022-f63e954b96a3&secure%5Btoken%5D=d7c48b25274f4dcef3f748a609774c93e5c5bb8bf776d7e462d7bdddc266e9e7&format=llm_user)

## Easedial Features
**Additional Functionality**
- Automated Responses
- Chat/Messaging
- Generative AI
- Call Recording
- Activity Dashboard
- Sentiment Analysis
- Communication Management
- Real-Time Reporting
- SMS Messaging
- Interaction Tracking
- Audio/Video Conferencing
- Call Monitoring
- Customizable Branding
- Call Routing
- Contact Management
- Voice Mail
- Multi-Language
- Two-Way Audio & Video
- Real-Time Updates
- Chat Transcript
- Reporting/Analytics
- Live Chat
- Caller ID
- IVR
- Real-Time Monitoring
- SMS Marketing
- File Sharing
- Fax Management
- API
- AI Copilot
- Chatbot
- Mobile Access

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Functionality**
- Ease Of Integration
- API Call Speed
- Unified Communications
- Alerts/Notifications
- Computer Telephony Integration
- Multi-Channel Communication

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Support**
- Documentation
- Community Support
- Professional Support

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

## Top Easedial Alternatives
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