athenaOne
athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.
Average Rating: 3.4/5.0
Total Reviews: 114
How Do G2 Users Rate athenaOne?
- Ease of Use: 7.4/10 (Category avg: 8.0/10)
- Quality of Support: 7.2/10 (Category avg: 8.5/10)
Who Is the Company Behind athenaOne?
- Seller: athenahealth
- Year Founded: 1997
- HQ Location: Watertown, MA
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Twitter: @athenahealth
24,384 Twitter followers -
LinkedIn® Page: www.linkedin.com
9,040 employees on LinkedIn® - Ownership: NASDAQ: ATHN
Who Uses This Product?
- Top Industries: Hospital & Health Care, Medical Practice
- Company Size: 45% Small, 35% Medium
What Do G2 Reviewers Say About athenaOne?
AI-generated summary from verified user reviews
Pros
- Users find athenaOne to be intuitive and easy to navigate, enhancing their overall experience and efficiency.
- Users appreciate the user-driven evolution and customization of athenaOne, enhancing their workflows and reporting capabilities.
- Users value the top-notch API integration of athenaOne, enhancing their practice's efficiency and flexibility.
- Users commend the exceptional customer service of AthenaOne, finding support to be knowledgeable and genuinely helpful.
- Users value the user-friendly templates of athenaOne, enhancing efficiency in scheduling and communication with colleagues.
Cons
- Users find inadequate reporting in athenaOne that complicates tasks and hinders efficient documentation.
- Users struggle with a high learning curve, finding the interface clunky and time-consuming for documentation tasks.
- Users face significant billing issues, leading to frustration with documentation and overall inefficiency in the system.
- Users find the reporting process inefficient, struggling with complexity and limited user access to necessary reports.
What Are Recent G2 Reviews of athenaOne?
"All-in-One EMR With Great Defaults and Affordable Pricing"
Rating: 4.0/5.0 stars
— Daniel W.
"AthenaOne: User-Friendly EMR with Wonderful AI Features"
Rating: 5.0/5.0 stars
— Verified User in Medical Practice

