Products

Online Form Builder

React & Share is a customer engagement software that allows users to learn what visitors think about their content with customizable reaction buttons.

GetWhy is a next-generation insights company. Powered by Gen AI, GetWhy's end-to-end insights platform delivers best-in-class quality consumer insights at unprecedented speed and at a fraction of the cost of traditional insights companies. GetWhy puts your marketing idea, concept, or content in front of your audience, and gathers their video response into actionable insights. We’ve trained our Gen AI platform to perform tasks within minutes, that would take a human days to do: - transcribing spe

Halosight is a conversational intelligence and analytics solution built for Salesforce that democratizes insights from cases, chatter, support notes, and conversations untapped within your organization.

viavoo centralizes the voice of the client, transforms the verbatim into structured data and provides information relevant to the action

Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience. What makes us unique is our personal en flexible service. We help you transform to a completely customer focused organisation, who wins from all competitors in terms of customer experience.

At OFS, we come to work every day because we want to solve the biggest problem in manufacturing. Wastage. What do we mean by wastage? We mean any time you are getting less for more, whether you are throwing out product, not making enough product, making poor quality product, filling out all the paperwork associated with all the time you are making less for more - and finally, all the time you waste analyzing inaccurate data to make poor decisions.

Survey Dynamix is a cloud based survey solution with a focus on Contact Centres. Perform outbound, inbound or SMS surveys and get real-time actionable feedback from your customers.

Cobbai transforms genAI integration in customer service with a unique Control Center, the only platform offering transparent and controlled genAI workflows. By centralizing AI-ready processes, knowledge gaps, and agent adoption, we empower team leaders with crucial insights to enhance efficiency and quality. From the Cobbai Deflector for swift inquiries to the Cobbai Assistant for agent support and the Cobbai Dispatcher for ticket analysis and optimization, our solutions cover every aspect of cu

Elevate your product strategy with AI-driven user feedback analysis

We help Product teams easily organize customer feedback and close the loop with Customer Success & Sales in seconds.

Gravite is an artificial intelligence solution that transforms the management of your qualitative data (call recordings, support tickets, emails, CRM, etc.) into a strategic tool. By utilizing our AI modules, you can gain valuable insights to improve your customer service and maximize your ROI. For example, you can: - Identify user pain points over time, enabling proactive interventions to enhance customer satisfaction; - Understand the objectives of your prospects, helping you tailor your s

As an AI-powered, fully automated qualitative market research tool, BoltChatAI is designed to foster consumer empathy in organisations by enabling brief to report in 24 hours. All you need to do is select audience details based on demographics and category, and set the research objectives. Our Gen AI-powered system will then generate a discussion guide in seconds. Once launched, participants for the chat will be automatically collected through Bolt Real Audience's diverse sampling methodology,

Built for Product and Marketing teams, Zelta is an AI feedback hub which allows you to find your customers most painful problems without digging through thousands of calls

Feedier is an AI-Native Customer Intelligence platform that helps medium-sized and large companies place the Voice of the Customer at the heart of their decision-making. Its promise: a powerful AI to save CX, Quality and Operations teams considerable time while maximising the impact of their actions. Our approach is based on a strong conviction: the value is not in the volume of feedback collected, but in the ability to rapidly transform it into concrete decisions, at the right level, from loca

Feedbask is a customer support and feedback management tool that allows teams to collect, organize, and respond to user interactions. It provides a shared inbox to manage conversations and supports multiple input channels such as feedback widgets, bug reports, feature requests, and live chat. Each submission includes contextual data like page URL, browser, and device information. The platform also offers AI-assisted reply suggestions and collaboration features to help teams handle requests and t

Opin is an AI-powered customer feedback platform that helps teams collect NPS, CSAT, and CES responses and instantly turn them into actionable insights. Opin automatically analyzes every comment, identifies themes, highlights sentiment, and surfaces the “why” behind customer scores. Teams use Opin to reduce churn, improve product experience, and respond to customer needs faster, without spending hours reading through feedback. Designed for SaaS and e-commerce businesses, Opin makes it simple to

Herald lets everyone in the company listen to your customers in meaningful ways. With one click capture right through a lightweight browser extension, start collecting customer feedback across any channel and act on it. Sales, marketing and customer success teams can start collecting quotes in context for testimonials, bugs or features. Product teams then get a quantified look at customer needs grouped in meaningful ways to make decisions, solve problems, and build out the roadmap. Keep your

With team diagnostic and conversation tools, team journeys, growth-based feedback and more, we help you build stronger teams across your whole company.

ransform call center and back office performance with workforce engagement call center software that engages employees and provides meaningful experiences