Some studies require a specific audience, and by setting filters I can make sure I'm reaching the right audience. This helps me reach users who are similar to our audience. I analyze all usability tests by exporting sonar notes. However, I wish I could export multiple tests in batches. I can take notes while watching a session and I can create clips of problems or bugs that occur in the user experience. It really helps when I share them with other teams. Sonar is beneficial for large companies operating in an agile environment. If you work in a fast-paced environment and need information quickly, Sonar's method is a great help. If you are resourceful and have the ability to ask questions, you will be surprised at how quickly Sonar becomes useful. We are a small crew and we try to minimize the amount of work we carry by minimizing our workload by optimizing research operations, which is why uncontrolled testing is critical to us. However, if you have a small company with limited resources, it may be costly. Therefore, it may be more economical to purchase several tools that specialize in different areas. Review collected by and hosted on G2.com.
I think some contributors lie about their demographics. Sometimes when I try to reach users who are native English or other language speakers, I get non-native speakers, even though I set up the demographics accordingly. Gathering data for a presentation is difficult and time consuming. I recommend testing with users how the tool can be used to organize research and present it to leaders so that the tool has additional tools. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through LinkedIn
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
