Opin is an AI-powered customer feedback platform that helps teams collect NPS, CSAT, and CES responses and instantly turn them into actionable insights. Opin automatically analyzes every comment, identifies themes, highlights sentiment, and surfaces the “why” behind customer scores. Teams use Opin to reduce churn, improve product experience, and respond to customer needs faster, without spending hours reading through feedback. Designed for SaaS and e-commerce businesses, Opin makes it simple to launch surveys, monitor customer satisfaction, and make data-driven decisions.