# BoltChatAI Reviews
**Vendor:** Bolt Insight  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About BoltChatAI
As an AI-powered, fully automated qualitative market research tool, BoltChatAI is designed to foster consumer empathy in organisations by enabling brief to report in 24 hours. All you need to do is select audience details based on demographics and category, and set the research objectives. Our Gen AI-powered system will then generate a discussion guide in seconds. Once launched, participants for the chat will be automatically collected through Bolt Real Audience's diverse sampling methodology, ensuring high engagement in every research study. After the conversations are complete, the AI moderator will delve into the transcripts, and you will receive your comprehensive report within 24 hours of launch. The report includes a summary, key insights, and notable quotes from participants. The most valuable aspect of BoltChatAI lies in the unique dataset upon which it is built: over 10,000 hours of real conversations distilled from 5 million individual consumer exchanges, used to train our system. This in-depth knowledge has been carefully integrated into our AI Moderator's DNA, creating a distinctive consumer insight tool. We have fully automated this system to provide marketers with instant access to a better understanding of their customers. From launching a new project to receiving a detailed report, BoltChatAI delivers it all.




## BoltChatAI Reviews
  ### 1. Smoothing Client Input Investigation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alfredo O. | Chief Information Officer (CIO), Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about BoltChatAI?**

The best thing about BoltChatAI is the means by which it improves investigating client input. It accumulates all my client visit discussions in a single spot and uses artificial intelligence to remove key subjects and bits of knowledge. This recoveries me long stretches of manual investigation and allows me to comprehend client feeling a lot quicker.

**What do you dislike about BoltChatAI?**

One downside of BoltChatAI is the absence of cutting edge sifting choices. While it recognizes key subjects, now and then I really want to do extra separating to pinpoint explicit criticism classes. This can be awkward, particularly for huge datasets.

**What problems is BoltChatAI solving and how is that benefiting you?**

BoltChatAI has worked on my capacity to comprehend and answer client input. By rapidly distinguishing repeating subjects and patterns, I can focus on regions for development and go with information driven choices to upgrade the client experience.

  ### 2. I love AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole M. | Patient Aligned Care Team Social Worker , Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2024

**What do you like best about BoltChatAI?**

Its an efficient way to get feedback that can help see the bigger picture, bring numbers and charts to life.

**What do you dislike about BoltChatAI?**

AI is amazing but I'm hoping it doesn't take away the creativity of things

**What problems is BoltChatAI solving and how is that benefiting you?**

Glitches sometimes



- [View BoltChatAI pricing details and edition comparison](https://www.g2.com/products/boltchatai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+18%3A16%3A34+-0500&secure%5Bsession_id%5D=5d3d4130-38ef-4ccd-9651-c6b5e538ea7c&secure%5Btoken%5D=39b7e96d3ad596062468f3b5fc8931a6fffe655d2d893eb49ac294216d2a554f&format=llm_user)

## BoltChatAI Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

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