I love the AI drafted answers for customer support, super accurate compared to other solutions I tried.
Also, having the user context (browser used, page where message was sent, ...), is really helpful to avoid asking same question repeatedly to customers.
UX is good, super easy to use and to customize with our own brand, and pricing is competitive
I like the email follow up feature of feedbask when some user reports a bug and on resolving it i can update in dashboard and it send automatic email to users on my behalf this way user don't have to signup on feedbask but I can still communicate
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.