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Ideagen Please Review is document review and co-authoring software for regulated teams. Real-time collaboration, version control and audit trails help pharma, CRO and medical device teams review large documents with confidence.
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ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include:
AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7.
Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs.
Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service.
Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows.
Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers.
Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster.
ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs.
Kyriba is a cloud-based Proactive Treasury Management for CFOs, treasurers and finance leaders it optimize their cash, manage their risk, and work their capital.
ProsperStack is the drop-in cancellation form that helps you understand why subscribers leave, so you can make informed product, pricing and remarketing decisions.
HawkSoft Client Management System (CMS) is an insurance agency's smart choice to enhance office productivity, profitability, and customer service.
Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs focus on recording work, Rocketlane accelerates it through a connected system that unifies the entire front and back office. The platform brings together project delivery, resource management, time tracking, billing, and financial operations alongside collaboration capabilities such as Spaces, real-time chat, a modern client portal, Sheets for structured data, and a powerful Custom Apps framework that lets teams model any workflow inside Rocketlane. Everything lives in a single ecosystem, eliminating tool sprawl and fragmented data that slows down services teams. What makes Rocketlane truly different is its agentic architecture: a network of intelligent AI agents that execute real delivery tasks, automate setup, manage workflows, detect risks, enforce governance, and continuously learn from patterns across the organization. These agents don’t just make teams more efficient; they fundamentally reshape operations by moving organizations from manual coordination to autonomous delivery. This shift unlocks faster go-lives, better utilization, proactive issue detection, consistent delivery quality, and a level of operational resilience that was previously impossible. Over 650 companies, including Retool, Coursera, Postman, Intercom, Glean, AuditBoard, Vercel, Sprinklr, Worldpay, Grafana, OpenGov, and Outreach trust Rocketlane to run their mission-critical delivery processes. Customers across SaaS, services, and consulting use Rocketlane to shorten onboarding timelines, reduce escalations, improve forecasting accuracy, and accelerate moving from booked to consumed revenue. Founded in 2020, headquartered in the US, and operating globally with teams across India and the UK, Rocketlane is backed by leading investors, including Nexus Venture Partners and 8VC. The company’s rapid growth reflects strong market confidence in its category-defining vision for Agentic PSA.
Gleantap is an intelligent customer engagement platform that helps you leverage your customer data with AI & automation to supercharge sales, marketing & support for your business. A complete CRM with marketing automation & analytics that lets you convert more leads to members and win your members for life.
ServiceNow IT Asset Management (ITAM) is a comprehensive solution designed to manage the entire lifecycle of an organization's IT assets, including hardware, software, and cloud resources. By centralizing asset data and automating workflows, ITAM enhances visibility, ensures compliance, and optimizes costs, enabling organizations to effectively track, manage, and utilize their IT investments.
Key Features and Functionality:
- Hardware Asset Management (HAM): Oversees the complete lifecycle of physical assets, from procurement to disposal, ensuring accurate tracking and maintenance scheduling.
- Software Asset Management (SAM): Manages software licenses to ensure compliance with vendor agreements, optimizes software usage, and monitors renewals and maintenance updates.
- Cloud Cost Management: Provides insights into cloud resource usage and costs, enabling organizations to allocate resources efficiently and avoid overspending.
- Integration with IT Service Management (ITSM): Seamlessly connects with ITSM processes like incident, change, and problem management, facilitating efficient service delivery and decision-making.
- Automated Workflows: Automates routine asset management tasks, such as provisioning, updates, and decommissioning, reducing manual errors and improving operational efficiency.
Primary Value and Solutions Provided:
ServiceNow ITAM delivers significant value by offering a unified platform that automates the end-to-end lifecycle of IT assets. This automation leads to optimized costs, reduced risks, and enhanced compliance. Organizations benefit from improved asset visibility, enabling proactive planning and decision-making. By integrating ITAM with other ITSM processes, businesses can streamline operations, reduce downtime, and ensure that IT assets are aligned with organizational goals, ultimately driving efficiency and innovation.
RealEstateAPI.com is a 'big data as a service' company. Our Smart API system makes it easy for software developers to access property data to power their applications. Our data warehouse has physical and financial details on more than 157 million US properties. By leveraging our system, you can get the data you need at a fraction of the cost of a traditional data license from one of the big box data companies.
Guesty is an end-to-end property management platform for short-term rental operators and property management companies. The software acts as a centralized infrastructure, consolidating bookings, guest communication, and operational tasks from fragmented tools into a single dashboard. It offers direct, two-way integrations with over 60 OTAs (including Airbnb, Vrbo, and Booking.com) to sync inventory and pricing in real-time. Additional capabilities include task automations, integrated payment processing, fraud detection, revenue management tools,, trust accounting compliance and advanced AI features. Guesty provides tailored solutions for every business size, offering specific packages for individual hosts (1-3 listings), SMBs, and large-scale enterprise brands requiring custom API capabilities. For more information, visit their website at https://www.guesty.com.
Paddle Retain is the best-in-class churn software, automatically lowering your voluntary and involuntary churn by leveraging billions of data points. The best part: Implementation takes less than 20 minutes and requires absolutely no ongoing work.
Rival, formerly SilkRoad Technology, is the intelligent Talent Acquisition engine powering stable agility for Human Resources teams. The company’s suite of recruiting, onboarding, learning, and performance products is architected for agility, optimized with automation, and designed to scale and adapt to evolving needs. As an end-to-end solution or with a single product plugged into an existing stack, the flexibility of Rival enables change agility while maintaining business stability. With Rival, teams proactively drive talent strategies with precision and speed for maximum impact. From mid-market to Fortune 100 companies, Rival is the ideal partner in stable agility.
FORapp is a mobile workforce management and field data collection software.
IA powered social media management tool to write, approve, schedule, analyze and compare content on social media.
StarWind HCA is a 100% software-defined hyperconverged platform built with Dell® OEM or StarWind-branded server platform.
HCA ProActive Premium Support monitors the cluster 24/7, predicts failures and reacts to them before things go South.
Creo is a Mac tool which aims to combine the design and development process into one application.
ProdPerfect fully automates the development and maintenance of browser-level end-to-end testing using live user data so your tests are consistently updated according to real user flows.
LimeChat is India's first level-3 AI chatbot company, founded by IIT Delhi alumni and backed by Titan Capital VC. Our focus on e-commerce internet-first brands allows us to increase online sales conversions, and reduce customer support cost by 50%. Our smart chatbot offers personalized and contextual conversational experiences to customers wherever they are in the buyer’s journey. With integrations across CRM software, store management platform, payments network, and logistics platforms, we take great care of customer interactions for our clients.
SiftHub is an AI platform that acts as a central hub to collate and sift through all your content scattered across multiple repositories and tools such as Drive, Sharepoint, CRM, Knowledge base. Through accelerated knowledge discovery and automated response creation, SiftHub empowers sales and pre-sales teams to improve win rates and close deals faster. Pre-sales teams are using the SiftHub platform to respond to infosec questionnaires, vendor assessments, RFPs, RFIs.