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Kyriba

By Kyriba

4.5 out of 5 stars

How would you rate your experience with Kyriba?

Kyriba Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

Kyriba Media

Kyriba Demo - Kyriba Marketecture
Kyriba Marketecture
Kyriba Demo - Treasury Forecast
Treasury Forecast
Kyriba Demo - Liquidity Planning
Liquidity Planning
Kyriba Demo - Cross Border Payments
Cross Border Payments
Kyriba Demo - Trusted AI (TAI)
Trusted AI (TAI)
In this video, Morty Mandel, VP and Chief Treasury Officer, shares Bray’s journey from limited global cash visibility and manual, time-consuming processes to real-time insights, automation, and streamlined payments. Before Kyriba, Bray’s tr
Play Kyriba Video
In this video, Morty Mandel, VP and Chief Treasury Officer, shares Bray’s journey from limited global cash visibility and manual, time-consuming processes to real-time insights, automation, and streamlined payments. Before Kyriba, Bray’s tr
Kelkoo Group, a leading e-commerce company, gained full control of their cash management and forecasting by utilising Kyriba's Liquidity Performance solution.
Play Kyriba Video
Kelkoo Group, a leading e-commerce company, gained full control of their cash management and forecasting by utilising Kyriba's Liquidity Performance solution.
How Arcos Dorados cut operational treasury costs by 40% at its 2,400 locations
Play Kyriba Video
How Arcos Dorados cut operational treasury costs by 40% at its 2,400 locations
Inchcape Shipping Services cut payment time from 8 minutes to 1 and gained a single source of truth across 600 accounts and 100+ banks. With Kyriba and Citibank, they unlocked trapped liquidity to self‑fund transformation and acquisitions,
Play Kyriba Video
Inchcape Shipping Services cut payment time from 8 minutes to 1 and gained a single source of truth across 600 accounts and 100+ banks. With Kyriba and Citibank, they unlocked trapped liquidity to self‑fund transformation and acquisitions,
Celebrate with Pernod Ricard as they upgrade to Kyriba’s SaaS treasury solution to ensure the visibility, mobility, and security of cash in a single tool. With Kyriba, Pernod Ricard streamlines processes, manages foreign exchange and commod
Play Kyriba Video
Celebrate with Pernod Ricard as they upgrade to Kyriba’s SaaS treasury solution to ensure the visibility, mobility, and security of cash in a single tool. With Kyriba, Pernod Ricard streamlines processes, manages foreign exchange and commod
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Kyriba Reviews (104)

Reviews

Kyriba Reviews (104)

4.5
104 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Kyriba for its ease of use and responsive customer support, which significantly enhances their treasury management processes. The platform's ability to centralize financial data and automate tasks has led to improved efficiency and reduced manual errors. However, many users note that the user interface can be confusing, particularly for new users.

Pros & Cons

Generated from real user reviews
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Chris M.
CM
Product Manager
Enterprise (> 1000 emp.)
"Excels in the Payment Space"
What do you like best about Kyriba?

Excellent Payment Factory Platform: Kyriba offers a robust payment factory capability, enabling seamless end-to-end payment processing from ERP systems through Kyriba to the bank. This integration significantly reduces the IT burden associated with maintaining multiple payment formats and banking connectivity, streamlining treasury operations and reducing operational risk.

Effortless Global Cash Management: Managing a global banking footprint is made effortless with Kyriba’s cash management solution. The platform provides a centralized and transparent view of cash positions across multiple banks and currencies, enhancing decision-making and optimizing working capital management at an enterprise scale.

Forward-Looking Product Roadmap: The Kyriba product team consistently keeps the platform aligned with the latest trends and innovations in treasury operations and technology. This forward-thinking approach ensures that the system evolves to meet emerging needs, helping organizations stay ahead in managing liquidity, risk, and payments. Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

Customer Support Experience: The support service can sometimes feel clunky, often providing incomplete responses that lead to repeated back-and-forth communications before reaching a satisfactory solution. This can slow down issue resolution and affect user experience.

Complex Bank Account Management Module: The bank account management functionality is overly complicated. Tasks such as managing bank account signers and handling bank fees become unnecessarily challenging due to the module’s complexity, which can hinder efficiency in day-to-day operations.

Limited Module Integration: Not all Kyriba modules seamlessly communicate with each other, creating difficulties when trying to aggregate data across the platform. This lack of full integration sometimes makes comprehensive reporting and data analysis more cumbersome than expected. Review collected by and hosted on G2.com.

Response from Tom Callway of Kyriba

Thanks so much for taking the time to share such a thoughtful review. We’re glad Kyriba’s Payment Factory and global cash visibility are helping you streamline connectivity, reduce operational risk, and support a single source of truth for treasury across your organization - and we appreciate your note on our forward-looking roadmap.

We also hear your feedback on support responsiveness, the complexity of Bank Account Management (including signers and fees), and areas where module-to-module integration can be stronger. We’re actively investing in these areas, and feedback like yours helps us prioritize the improvements that matter most. Thank you again for your partnership and for helping us continue to make Kyriba better.

KB
"Robust Treasury Management with Efficient ACH Processing"
What do you like best about Kyriba?

I find Kyriba to be a powerful and comprehensive Treasury Management System that supports our core treasury activities, including payments, cash positioning, forecasting, and investment activity. Once implemented and properly configured, it becomes a central system of record for liquidity and treasury decision-making. I really like the centralized cash visibility across multiple banks and accounts that Kyriba provides. It enables visibility on prior day and intraday balances, as well as forecasted flows, which supports precision decision-making on activities like cash concentration efforts for investing. The overall user experience is also a positive aspect for me. The feature that I value the most is the bulk ACH upload process. Before implementing this feature, we had to enter individual ACH payments and control totals on our bank portal. Now, we can load them via a template, approve a single total with detailed attachment, and enter one control total at the bank. This ability to handle up to 100 ACH payments in one batch through bulk upload has made the entire process extremely efficient. Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

We lost pending payments on the home screen with the new UI and with multiple approvers for different transactions, we leaned on that as a quick reference point. Review collected by and hosted on G2.com.

Response from Anne Kennedy of Kyriba

Hi Kristin! We appreciate the thoughtful review and taking the time to share your positive experience with Kyriba. We're glad that your team finds the bulk ACH upload feature valuable. Thanks again for your partnership and for taking the time to help us make Kyriba better.

Cody P.
CP
Treasury Manager
Enterprise (> 1000 emp.)
"Effortless Cash Positioning with Centralized Treasury Data"
What do you like best about Kyriba?

Cash Management Module: Makes daily cash positioning an extremely easy process to do every day. The module makes it very easy to see your cash position at a high level while also being able to dig into individual transaction details, balance by bank/company/currency/etc all from the same menu.

Payments: Prior companies I have used Kyriba at have used the payments module in a greater capacity than my current company but either way, Kyriba does a great job filling in whatever payment needs you have. Whether it's just standard account transfers or basic third party payments, all the way to their Payment Factory solution, it's a great tool.

Core Data Centralization: Whether it is your bank account signatories or all your open bank accounts, Kyriba makes it easy to store all of your core Treasury data in one place. Allows you to add a lot of detail and categories which further allows you to export your core data into a more visual report Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

Bank Fee Analysis: I haven't had much luck with using the Bank Fee Analysis module. Not the most friendly when it comes to integration of the files along with the reporting capability once you can get the files to integrate

"Regularly" Scheduled Slowness: It seems to never fail that the system gets really slow on specific days like month end. Always seems to be a bigger issue when month end falls on a Friday. Automated process tend to take 30-60 minutes longer than usual and just overall plenty of delays across the system

Financial Transactions Module: This isn't a total dislike from me but just seems like it could be enhanced to be better. Example being when creating a period loan balance where you are updating payment/borrowing amounts to the loan, the loan balance itself doesn't update on the base screen. It just always shows the initial loan balance. You then have to use the Tasks and Reports to get a better view of what you're looking for Review collected by and hosted on G2.com.

Response from Anne Kennedy of Kyriba

Hi Cody - Thank you for the detailed review and for sharing how Kyriba supports your day-to-day treasury work. We’re glad to hear the Cash Management module is making daily cash positioning straightforward. It’s also great to know Kyriba is serving as a “one-stop shop” for key treasury processes.

We truly appreciate the candid feedback on where things can improve. we understand how disruptive delays can be when timing is critical, and we appreciate you calling out the pattern you’re seeing.

Thanks again for taking the time to share thoughtful feedback. It helps us prioritize improvements that make a real difference.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"A Robust Treasury Platform with Strong Liquidity and Payment Capabilities"
What do you like best about Kyriba?

What I like best about Kyriba is the overall stability of the platform.

It is a robust and reliable solution that supports critical treasury operations on a daily basis.

I also appreciate the frequent updates, which continuously improve the platform and introduce new capabilities without disrupting existing processes.

The rich set of native functionalities is another strong advantage, as it reduces the need for custom developments and simplifies operations.

Finally, Kyriba’s extensive bank connectivity makes it easier to integrate with multiple financial institutions, streamline payments, and centralize cash and liquidity management. Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

One aspect I dislike about Kyriba is the complexity of its licensing model.

Understanding and managing licenses across modules, users, and volumes can be challenging and requires careful governance.

Another limitation is that some notifications are only delivered by email, which restricts real-time visibility and limits integration with other monitoring or collaboration tools.

Finally, the Open API has certain limitations, such as rate limits (number of calls per 30 seconds) and daily call quotas. Review collected by and hosted on G2.com.

Response from Tom Callway of Kyriba

Thanks so much for the thoughtful review and for trusting Kyriba to run your critical treasury operations. We’re really glad to hear the platform’s stability, frequent updates, native functionality, and broad bank connectivity are delivering value for your cash, liquidity, and payments processes.

We also appreciate you calling out the areas where we can make things easier. Licensing complexity is a fair point - governance across modules, users, and volumes shouldn’t feel harder than it needs to. If you’re open to it, we’d welcome the chance to connect with you to review your current setup and help simplify how licenses are understood and managed.

On notifications, we hear you on the need for more real-time visibility and better integration beyond email. And on the Open API limits, thank you for the specific feedback - those constraints can impact monitoring and integration patterns, and your perspective helps inform our roadmap.

If you’re willing, please reach out (or connect with your Kyriba contact) so we can better understand your use cases and share options and best practices that may help in the near term.

BB
Senior Director of Treasury
Enterprise (> 1000 emp.)
"Timesaver for Property Management"
What do you like best about Kyriba?

Kyriba is quite user-friendly, especially for handling daily tasks and reviewing my team's work. By integrating Kyriba with our primary banks, we have streamlined the wiring process, which has greatly reduced the amount of time the team spends on wires each day. Previously, this used to take up more than half of their day, but now, for non-integrated banks, it only takes about two hours. My team uses Kyriba daily for reporting and to ensure the accuracy of activity across the 400+ bank accounts we manage. Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

One aspect I think could be improved is the clarity of payment statuses. When a payment is processed, the term "Terminated" is used, which generally has a negative connotation. For those who are not involved with the system on a daily basis, seeing a payment marked as "Terminated" can be alarming and may cause unnecessary concern. Review collected by and hosted on G2.com.

Response from Tom Callway of Kyriba

Thank you for your thoughtful review and for sharing such a practical example of the time savings your team has achieved. We’re glad Kyriba’s bank integrations have streamlined your wiring process, and that you’re able to use the platform daily to review activity and reporting across 400+ bank accounts with confidence.

We also appreciate the feedback on payment status wording. You’re right that “Terminated” can read negatively to occasional users, even when the payment flow is complete. We’ll share this with our product team, and in the meantime your Kyriba support/CS team can help review status definitions and user guidance so stakeholders see clear, less alarming context.

RR
Treasury Systems Manager
Enterprise (> 1000 emp.)
"Excellent Support and Flexible ERP Integration with Strong Controls"
What do you like best about Kyriba?

Kyriba has excellent, responsive customer support. It can be integrated into an ERP in multiple ways and through different mechanisms, including encrypted file-based transfers. Defining file formats and mappings in Kyriba for integration is relatively straightforward. It also offers strong controls to ensure that configuration and admin-related changes are approved by someone other than the person making the changes, which helps safeguard the organization’s financial assets. Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

The UI and navigation aren’t very intuitive, and it takes first-time users some time to get accustomed to how everything is laid out. Review collected by and hosted on G2.com.

Response from Tom Callway of Kyriba

Hi Rahul - thank you for taking the time to post your review on G2 and for calling out Kyriba’s responsive support, flexible ERP integration options (including secure/encrypted file-based transfers), and the strong approval controls around configuration and admin changes. We really appreciate you highlighting those strengths.

We also appreciate the candid note on UI and navigation. That’s a common “first-time user” friction point, and there are a couple of practical ways we can help shorten the learning curve:

Kyriba offers free Kyriba Elevate training, which includes role-based enablement that can be especially helpful for getting comfortable with UI layout, navigation patterns, and best-practice workflows. If you’d like, we can point you to the right Elevate learning path for your role so you can get value quickly without having to “learn by trial and error.”

In addition, if you haven’t already explored it, TAI (our agentic AI) can also help improve day-to-day usability by reducing the amount of clicking around and searching needed to get to the right actions and insights. TAI is designed to make the experience more efficient - helping users get answers faster, surface relevant information, and streamline common tasks so the platform feels easier to navigate in practice.

If you’re open to it, reply here (or to your Kyriba contact) with your primary module(s) and typical workflows, and we can recommend (1) the most relevant free Elevate courses, and (2) a few TAI use cases that map directly to what you do most often.

Thanks so much for sharing this review - and for the thoughtful, balanced feedback.

Sami B.
SB
"Centralizes Cash Management but Lacks Forecasting Prowess"
What do you like best about Kyriba?

I like Kyriba for its ease of use and user-friendly interface. It's great that it centralizes data for us, acting as a data centralization tool. Kyriba serves as a source of truth, where I can easily see where my cash position is, make decisions on borrowing, and see balances in different currencies. It's really helpful for our financial risk management using derivatives. Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

Cash flow forecasting is definitely not Kyriba's forte, especially versus other tools like HighRadius or TIS that are more working capital focused. Review collected by and hosted on G2.com.

Response from Tom Callway of Kyriba

Thank you for the thoughtful review, and we’re glad Kyriba is delivering value for you as a centralized “source of truth” for cash positioning, multi-currency visibility, borrowing decisions, bank account administration, and financial risk management.

On cash flow forecasting, we appreciate the candid feedback. Forecasting outcomes can vary significantly based on the inputs and process a team is using (e.g., ERP/AR/AP feeds, forecast methodology, and how actuals vs. forecast are reconciled). Kyriba supports integrated forecasting workflows, and we’ve also continued to invest in AI-assisted forecasting capabilities designed to improve short‑term inflow predictability and provide transparency into forecast quality and assumptions.

We’d welcome the chance to learn more about your forecasting use case and what you’re comparing against (time horizon, level of detail, data sources, and variance-analysis needs). If you’re open to it, please reach out via your Kyriba contacts - our team can review your current setup and share options and best practices to help you get stronger forecasting results from the platform.

DR
Treasury & Banking Coordinator
Enterprise (> 1000 emp.)
"Excellent Cash Forecasting, But Help Notes Could Be Improved"
What do you like best about Kyriba?

The cash forecasting module. It makes forecasting for various companies and bank accounts much more manageable. Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

It is not possible to change the calendar's start day from Monday to Sunday. Review collected by and hosted on G2.com.

Response from Tom Callway of Kyriba

Thank you for your review - we’re glad the cash forecasting module is making it easier to manage forecasting across your companies and bank accounts.

We also appreciate the specific UX feedback on the calendar start day. We understand how important it is for the calendar view to match your team’s conventions, and we’ll share this request with our product team. In the meantime, your Kyriba support/CS contact can confirm any available configuration options or workarounds based on your current setup.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"Kyriba Brings Accounts, Payments & Forecasts Together in One Platform"
What do you like best about Kyriba?

What I find most helpful about Kyriba is its ability to consolidate information in a single platform, bringing everything together - from accounts and companies to payments and forecasts. Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

The thing I dislike most about Kyriba is how difficult it can be to understand how the different modules interact with one another, which can be especially challenging for new users. Review collected by and hosted on G2.com.

Response from Tom Callway of Kyriba

Thanks for taking the time to share this review - and for highlighting the value Kyriba brings by consolidating accounts, payments, and forecasting into a single platform with real-time visibility across balances and payment activity.

We also hear you on the challenge of understanding how the different modules interact, especially for new users. Kyriba is broad by design, and the cross-module connections can feel complex early on. We’re continually working to make that experience clearer through improved onboarding, guided configuration, and more intuitive navigation and in-product context so users can more quickly understand “what connects to what” and why.

If you’re open to it, we’d welcome the chance to learn which modules you’re using and where the interactions have been most confusing. With that detail, your Kyriba team can suggest a streamlined setup approach, targeted training, or recommended best-practice workflows to shorten the learning curve for new users.

Thank you again for the balanced feedback - it helps us improve, and we’re glad Kyriba is delivering strong visibility and a centralized source of truth for your treasury operations.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"Powerful Treasury Automation, But Lengthy Setup and Steep Learning Curve"
What do you like best about Kyriba?

What I appreciate most about Kyriba is its ability to centralize and automate treasury processes that were previously manual and time-consuming. The platform has significantly reduced the time it takes to complete daily cash positioning, giving us faster access to prior-day and current-day cash visibility without the spreadsheet workarounds we relied on before. Review collected by and hosted on G2.com.

What do you dislike about Kyriba?

One of the biggest frustrations with Kyriba is the length of the implementation. We are approaching two years and are still not fully live on all modules, which is much longer than what was originally expected. The amount of internal time, testing, and follow-up required has been significantly higher than planned.

Another challenge is that the system is not as user-friendly as we would prefer. Even routine tasks and configuration updates require multiple steps, navigation between screens, or deeper system knowledge than expected. While the platform is powerful, it is not always intuitive, which creates added effort for the team instead of freeing up time. Review collected by and hosted on G2.com.

Response from Tom Callway of Kyriba

Thank you for sharing this feedback - both the positives and the challenges. We’re glad Kyriba is helping you centralize and automate treasury work and reduce the time spent on daily cash positioning, especially by replacing spreadsheet-heavy processes with faster prior-day and intraday visibility.

We’re sorry to hear the implementation has taken longer than expected and required more internal effort for testing and follow-up. That’s understandably frustrating, particularly when you’re trying to unlock value across multiple modules. We’d welcome the opportunity to review what’s driving the extended timeline (scope changes, integrations, resource availability, dependencies, or sequencing) and align on a clear plan to complete the remaining rollout.

On usability, we appreciate the candid input. Kyriba is designed to support complex treasury requirements, but routine tasks shouldn’t feel overly complicated. If you’re open to it, your Customer Success and Support teams can help streamline common workflows, recommend role-based navigation and best practices, and identify configuration improvements to reduce clicks and handoffs - so the platform frees up time the way it’s intended to.

Pricing Insights

Averages based on real user reviews.

Time to Implement

8 months

Return on Investment

12 months

Average Discount

11%

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Kyriba Features
Financial Systems
Multiple Data Sources
Monitor Cash Positions
Debt and Investments
Cash Pooling
Cash Balances
Banking Connectivity
Bank Account Management
Intercompany Lending
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Kyriba