Gleantap Reviews & Product Details

I love how Gleantap makes my job much more easy and effective, significantly enhancing my work efficiency. The platform is pivotal in helping me segment interested clients, and it allows for creating highly customizable outreach strategies, tailoring communication to meet specific client needs. I particularly value the inbox feature, which facilitates organizing tasks and enables the assignment of responsibilities to appropriate staff members, fostering a well-coordinated workflow. This aspect of Gleantap ensures everything is organized in one place, enhancing team transparency and collaboration. Review collected by and hosted on G2.com.

I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptive and requires some patience to deal with the inherent software glitches. Additionally, while the setup is fairly intuitive, there is still a noticeable learning curve which might pose a challenge for some users initially. Review collected by and hosted on G2.com.

Working with Gleantap has been an excellent experience. Their platform is easy to use, reliable, and has really helped streamline our member communication and engagement. The automation features save us a ton of time, the campaigns are simple to set up but very effective, and integration with our CRM has been seamless.

On top of that, their customer support team is fantastic—responsive, knowledgeable, and always willing to help us get the most out of the software. It’s clear they genuinely care about their clients’ success.

Overall, Gleantap has been a great partner in helping us grow and stay connected with our members. Highly recommend! Review collected by and hosted on G2.com.

Most of Gleantap's features are fairly intuitive. I personally found setting up some audience segments a little challenging, but that is probably due more to the way data flows out of our CRM then anything having to do with Gleantap. Review collected by and hosted on G2.com.

What we really appreciate is that we can retain our existing phone number while using a CRM that seamlessly connects with both our phone and SMS. Additionally, the integration with Mindbody is a great advantage. Review collected by and hosted on G2.com.

Setting up forms can be a bit clunky and doesn't seem to be designed with the average user in mind. Review collected by and hosted on G2.com.

We are still in the trial phase but we have every intention of continuing to move forward. I'm really most excited about the chat bot feature for the website in addition to the ai schedule and feature. Review collected by and hosted on G2.com.

Onboarding has been a real headache, and the training has been poorly managed in general. Review collected by and hosted on G2.com.

Our Gleantap experience has been smooth and helpful. It's made tracking, nurturing, and converting leads way more organized and effective! Review collected by and hosted on G2.com.

Minor details like automatically checking in waiver submissions into our club management software. Review collected by and hosted on G2.com.

Very responsive. There hasnt been anything they cant do. Review collected by and hosted on G2.com.

There isnt anything that is obviously an issue with Gleantap. We have been using them for years over other CRMs. Review collected by and hosted on G2.com.

The customer support is extremely helpful. I freelance and my client uses them. We were having issues with segmentation and they went above and beyond outside of work hours to resolve for a time sensitive email. Review collected by and hosted on G2.com.

No dislikes so far. Haven't encountered issues after a year of using. Review collected by and hosted on G2.com.

Great customer service and technology, love how it automates my customer journeys Review collected by and hosted on G2.com.

Wish it was more intuitive for customers to create campaigns on our own. This is the nature of this technology, its very granular. Its not their fault, it is just very detail driven and difficult to implement on your owm. Review collected by and hosted on G2.com.

I enjoy the ability to reach out to my customer base and send them info on promos and specials in order to get more business. Review collected by and hosted on G2.com.

We are working with some ideas on filtering info from our database that isnt readily available yet. Hopefully, Centeredge will collaborate with us and help us "glean" the info from the data in our system. Review collected by and hosted on G2.com.

Easy integration and easy to setup worksflows Review collected by and hosted on G2.com.

On the workflow screen the workflows lines should show they are connected to the next box if split above into yes and no. Can be a bit glitchy on flow screen and seeing it all in one window. Review collected by and hosted on G2.com.