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ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs. Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service. Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows. Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers. Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster. ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs.
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GrantStation.com, Inc. offers nonprofit organizations, educational institutions, and government agencies the opportunity to identify potential funding sources for their programs or projects as well as resources to mentor these organizations through the grantseeking process.
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Kyriba is a cloud-based Proactive Treasury Management for CFOs, treasurers and finance leaders it optimize their cash, manage their risk, and work their capital.
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Epicor CPQ is Cloud CPQ with 3D UI & CAD Automation
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Anchor is the leading AR automation platform that gets businesses paid on time, every time, effortlessly. With NO subscription fee, you can send an Anchor agreement and your clients will be auto-billed and auto-charged, and it'll all auto-sync with your GL!
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Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs focus on recording work, Rocketlane accelerates it through a connected system that unifies the entire front and back office. The platform brings together project delivery, resource management, time tracking, billing, and financial operations alongside collaboration capabilities such as Spaces, real-time chat, a modern client portal, Sheets for structured data, and a powerful Custom Apps framework that lets teams model any workflow inside Rocketlane. Everything lives in a single ecosystem, eliminating tool sprawl and fragmented data that slows down services teams. What makes Rocketlane truly different is its agentic architecture: a network of intelligent AI agents that execute real delivery tasks, automate setup, manage workflows, detect risks, enforce governance, and continuously learn from patterns across the organization. These agents don’t just make teams more efficient; they fundamentally reshape operations by moving organizations from manual coordination to autonomous delivery. This shift unlocks faster go-lives, better utilization, proactive issue detection, consistent delivery quality, and a level of operational resilience that was previously impossible. Over 650 companies, including Retool, Coursera, Postman, Intercom, Glean, AuditBoard, Vercel, Sprinklr, Worldpay, Grafana, OpenGov, and Outreach trust Rocketlane to run their mission-critical delivery processes. Customers across SaaS, services, and consulting use Rocketlane to shorten onboarding timelines, reduce escalations, improve forecasting accuracy, and accelerate moving from booked to consumed revenue. Founded in 2020, headquartered in the US, and operating globally with teams across India and the UK, Rocketlane is backed by leading investors, including Nexus Venture Partners and 8VC. The company’s rapid growth reflects strong market confidence in its category-defining vision for Agentic PSA.
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Pushnami is a leading digital marketing software provider based in Austin, Texas and is live on more than 3,000 websites globally, growing at a pace of over 20% month over month. It offers unparalleled performance by providing cutting edge messaging solutions combined with AI/Machine learning and unlimited information storage.
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ServiceNow IT Asset Management (ITAM) is a comprehensive solution designed to manage the entire lifecycle of an organization's IT assets, including hardware, software, and cloud resources. By centralizing asset data and automating workflows, ITAM enhances visibility, ensures compliance, and optimizes costs, enabling organizations to effectively track, manage, and utilize their IT investments. Key Features and Functionality: - Hardware Asset Management (HAM): Oversees the complete lifecycle of physical assets, from procurement to disposal, ensuring accurate tracking and maintenance scheduling. - Software Asset Management (SAM): Manages software licenses to ensure compliance with vendor agreements, optimizes software usage, and monitors renewals and maintenance updates. - Cloud Cost Management: Provides insights into cloud resource usage and costs, enabling organizations to allocate resources efficiently and avoid overspending. - Integration with IT Service Management (ITSM): Seamlessly connects with ITSM processes like incident, change, and problem management, facilitating efficient service delivery and decision-making. - Automated Workflows: Automates routine asset management tasks, such as provisioning, updates, and decommissioning, reducing manual errors and improving operational efficiency. Primary Value and Solutions Provided: ServiceNow ITAM delivers significant value by offering a unified platform that automates the end-to-end lifecycle of IT assets. This automation leads to optimized costs, reduced risks, and enhanced compliance. Organizations benefit from improved asset visibility, enabling proactive planning and decision-making. By integrating ITAM with other ITSM processes, businesses can streamline operations, reduce downtime, and ensure that IT assets are aligned with organizational goals, ultimately driving efficiency and innovation.
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ipSCAPE aligns live outbound campaign call ratios to agent call answering ratios by providing real-time dialer preformance reports, preview dialer, multi-number dialing, list loaders, answering machine detection, call back scheduler and more.
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OrbitShift is an Agentic AI Sales Operating System that is purpose-built for enterprise consultative sales motion to streamline their sales processes and achieve better outcomes faster. With three powerful and seamlessly integrated modules, accountOS, knowledgeOS, and rfpOS, OrbitShift facilitates a full deal cycle. OrbitShift empowers sales/pre-sales teams to identify high-value accounts, get relevant account/people insights, generate highly contextual and personalized messages/emails, generate relevant content for conversations/presentations, and automate RFP/RFI responses. OrbitShift transforms how sales teams build pipelines, nurture leads/deals, and close deals. We deliver exceptional outcomes - 2-3X higher pipeline, 1.5-2X higher deal participation rate, 20-30% better win rates while generating unprecedented 60-70% efficiency benefits (e.g., account/people research effort, RFP response generation effort) through agentic workflow.
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Rival, formerly SilkRoad Technology, is the intelligent Talent Acquisition engine powering stable agility for Human Resources teams. The company’s suite of recruiting, onboarding, learning, and performance products is architected for agility, optimized with automation, and designed to scale and adapt to evolving needs. As an end-to-end solution or with a single product plugged into an existing stack, the flexibility of Rival enables change agility while maintaining business stability. With Rival, teams proactively drive talent strategies with precision and speed for maximum impact. From mid-market to Fortune 100 companies, Rival is the ideal partner in stable agility.
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IA powered social media management tool to write, approve, schedule, analyze and compare content on social media.
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FORapp is a mobile workforce management and field data collection software.
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StarWind HCA is a 100% software-defined hyperconverged platform built with Dell® OEM or StarWind-branded server platform. HCA ProActive Premium Support monitors the cluster 24/7, predicts failures and reacts to them before things go South.
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Creo is a Mac tool which aims to combine the design and development process into one application.
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ProdPerfect fully automates the development and maintenance of browser-level end-to-end testing using live user data so your tests are consistently updated according to real user flows.
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RealEstateAPI.com is a 'big data as a service' company. Our Smart API system makes it easy for software developers to access property data to power their applications. Our data warehouse has physical and financial details on more than 157 million US properties. By leveraging our system, you can get the data you need at a fraction of the cost of a traditional data license from one of the big box data companies.
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Momentum is a no code deal collaboration platform to build and automate sales workflows. By embedding into existing sales-first tooling, from Slack and Salesforce to Asana and Outreach, Momentum provides revenue teams with the building blocks to operationalize sales motions and improve sales efficiency.
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Clutch's helps companies identify, understand and motivate their customers with integrated solutions for loyalty, stored value, mobile, data management, email, direct mail and more.
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As your small business becomes more sophisticated, you need a way to better manage your projects by moving away from generic accounting solutions, standalone spreadsheets and manual processes. Deltek Ajera is an out-of-the-box and easy-to-use project management and project-based accounting system built for architecture, engineering and consulting firms. It enables your project teams to create accurate schedules and assign the right resources; proactively manage and deliver successful projects; streamline cashflow and increase profitability; and make better, faster decisions with current project data. With Deltek Ajera, your teams can build better project plans, boost utilization, improve project profitability, reduce manual entry, streamline cashflow and elevate business intelligence.