Toast Features
Core HR (6)
Organization Management
Based on 14 Toast reviews. Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.
Time, Attendance, and PTO
Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information. This feature was mentioned in 14 Toast reviews.
Expense Management
Contains functionality for employees to submit expenses reports and track reimbursments
Salary Structures
Manages position descriptions and pay grades/structures for each role This feature was mentioned in 11 Toast reviews.
Compliance
As reported in 13 Toast reviews. Helps protect risk areas by ensuring compliance standards are met through tracking and reporting
Benefits Administration
Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options 11 reviewers of Toast have provided feedback on this feature.
Platform (12)
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. 36 reviewers of Toast have provided feedback on this feature.
Integration APIs
Based on 28 Toast reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies. This feature was mentioned in 25 Toast reviews.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups. This feature was mentioned in 40 Toast reviews.
Performance
Based on 38 Toast reviews. Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Is accessible from a mobile device and by users on the go. 34 reviewers of Toast have provided feedback on this feature.
Reporting
Provides analytics tools that reveal important business metrics and track progress. 40 reviewers of Toast have provided feedback on this feature.
Dashboards
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. This feature was mentioned in 37 Toast reviews.
Reporting and Dashboards
As reported in 45 Toast reviews. Access pre-built and custom reports and dashboards.
User, Role, and Access Management
Based on 45 Toast reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. This feature was mentioned in 45 Toast reviews.
Scalability
As reported in 37 Toast reviews. Allows administrator to easily add employees and grow payroll process as their company grows.
Employee Self Service (3)
Web Portal
Allows employees to access current and past pay stubs, W-2 forms, and additional salary information. This feature was mentioned in 38 Toast reviews.
Benefits Manager
As reported in 22 Toast reviews. Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers.
Mobile
Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. This feature was mentioned in 32 Toast reviews.
Administration (18)
Payroll Entry
Allows administrator to enter payroll for all employees based on salary or total hours worked. This feature was mentioned in 41 Toast reviews.
Time Off Accrual
Based on 32 Toast reviews. Calculation and tracking of sick and vacation days.
Direct Deposit
As reported in 39 Toast reviews. Automatically deposits paychecks into employees' bank accounts.
Pre-tax Deductions
Automatically deducts wages for health care, 401(k) plans, etc. from paychecks. 31 reviewers of Toast have provided feedback on this feature.
Wage Garnishment
Based on 30 Toast reviews. Allows administrator to set up for wage garnishments to be deducted automatically from employers' paychecks.
Approvals
Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. This feature was mentioned in 29 Toast reviews.
Check/W-2 Printing
Allows administrators to print valid paychecks and W-2 forms. 37 reviewers of Toast have provided feedback on this feature.
Check/W-2 Delivery
Sends printed checks to administrator to distribute to employees. This feature was mentioned in 36 Toast reviews.
Inventory Management
Tracks inventory in real time as purchases are made so users are aware of the need to restock.
Employee Management
Schedules employees, tracks productivity, and allows for multiple user profiles.
Reporting
Provides users with reporting on key data such as sales, inventory, revenue, and more.
E-commerce Integration
Connects with an online store to either track inventory sold online or process online payments.
Menu Building
Creating a menu within the platform for servers to input orders or for online ordering. This feature was mentioned in 147 Toast reviews.
Inventory Management
Based on 86 Toast reviews. Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage.
Employee Scheduling
Based on 70 Toast reviews. Tools to create work schedules for your employees.
Accounting
Based on 112 Toast reviews. Tracking revenue and expenses within the platform.
Reporting & Analytics
Based on 150 Toast reviews. Reporting and analytics on a variety of data and metrics.
Loyalty Management
Based on 91 Toast reviews. The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers.
Taxes (3)
Tax Calculation
Based on 38 Toast reviews. Calculates taxes due and may include resources or tools for federal and state tax compliance.
Tax Filing
As reported in 32 Toast reviews. Files payroll tax forms automatically for federal, state, and local taxes.
Automatic Tax Payment
Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government. This feature was mentioned in 30 Toast reviews.
Integration (4)
API / Integration
As reported in 28 Toast reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Time Tracking Integration
Enables administrator to import hours from time tracking systems. 33 reviewers of Toast have provided feedback on this feature.
Accounting Integration
Provides standard integration with third party accounting software. This feature was mentioned in 26 Toast reviews.
Core HR Integration
Provides standard integration with third party core HR software. 25 reviewers of Toast have provided feedback on this feature.
POS (5)
Credit Card Payments
Processes credit card payments either within the platform or using an outside processing company.
Barcode Scanning
Allows users to scan barcodes to obtain pricing and item information when checking out a customer.
Hardware Integration
Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.
Price Adjustments
Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout.
Receipts
Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.
Marketing (2)
Loyalty Programs
Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons.
Email Marketing
Uses email to send marketing material to customers such as coupons, special offers, and more.
Meal Service (5)
Payment Gateway
Based on 142 Toast reviews. The ability to proces credit card payments within the platform.
Table Management
Based on 113 Toast reviews. The ability to see all the tables in a restaurant, their availability, and the status of their orders.
Check Adjustment
Adjusting or splitting checks to reflect discounts or refunds. 146 reviewers of Toast have provided feedback on this feature.
Kitchen Tickets
The ability to send order tickets to the kitchen to either be printed or appear on a screen. 140 reviewers of Toast have provided feedback on this feature.
Takeout & Delivery
As reported in 124 Toast reviews. Tools to help create an online ordering service for delivery and takeout.
Platform Basics (2)
Reporting
Provides analytics tools that reveal important business metrics and track progress. This feature was mentioned in 73 Toast reviews.
Interoperability
Connects to external systems and applications as needed to complete team workflows. This feature was mentioned in 58 Toast reviews.
Back Office (4)
Accounting
Tools to track financial data on a day-to-day basis, both incoming and outgoing. This feature was mentioned in 64 Toast reviews.
Employee Management
Based on 69 Toast reviews. The ability to manage employee schedules, payroll, or onboarding.
Analytics
Analysis of data collected by the platform in order to glean usable business insights. This feature was mentioned in 71 Toast reviews.
Inventory Management
As reported in 45 Toast reviews. Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked.
Front of Office (4)
POS
Based on 81 Toast reviews. Tool to place customer orders and collect payment.
Table Management
Based on 62 Toast reviews. The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive.
Kitchen Ticketing
Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. This feature was mentioned in 76 Toast reviews.
Reservations
As reported in 40 Toast reviews. The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.
Platform Data (1)
Dashboard
Has a centralized dashboard for users to interact with 72 reviewers of Toast have provided feedback on this feature.
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Restaurant Management (3)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting





