Toast Features
Core HR (6)
Organization Management
This feature was mentioned in 14 Toast reviews.
Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.
Time, Attendance, and PTO
Based on 14 Toast reviews.
Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information.
Expense Management
Contains functionality for employees to submit expenses reports and track reimbursments
Salary Structures
As reported in 11 Toast reviews.
Manages position descriptions and pay grades/structures for each role
Compliance
This feature was mentioned in 13 Toast reviews.
Helps protect risk areas by ensuring compliance standards are met through tracking and reporting
Benefits Administration
As reported in 11 Toast reviews.
Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options
Platform (12)
Customization
This feature was mentioned in 36 Toast reviews.
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
28 reviewers of Toast have provided feedback on this feature.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
As reported in 25 Toast reviews.
Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
Based on 40 Toast reviews.
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
38 reviewers of Toast have provided feedback on this feature.
Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
As reported in 34 Toast reviews.
Is accessible from a mobile device and by users on the go.
Reporting
40 reviewers of Toast have provided feedback on this feature.
Provides analytics tools that reveal important business metrics and track progress.
Dashboards
37 reviewers of Toast have provided feedback on this feature.
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Reporting and Dashboards
As reported in 45 Toast reviews.
Access pre-built and custom reports and dashboards.
User, Role, and Access Management
Based on 45 Toast reviews.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Performance and Reliability
This feature was mentioned in 45 Toast reviews.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Scalability
As reported in 37 Toast reviews.
Allows administrator to easily add employees and grow payroll process as their company grows.
Employee Self Service (3)
Web Portal
38 reviewers of Toast have provided feedback on this feature.
Allows employees to access current and past pay stubs, W-2 forms, and additional salary information.
Benefits Manager
As reported in 22 Toast reviews.
Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers.
Mobile
This feature was mentioned in 32 Toast reviews.
Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website.
Administration (18)
Payroll Entry
41 reviewers of Toast have provided feedback on this feature.
Allows administrator to enter payroll for all employees based on salary or total hours worked.
Time Off Accrual
As reported in 32 Toast reviews.
Calculation and tracking of sick and vacation days.
Direct Deposit
This feature was mentioned in 39 Toast reviews.
Automatically deposits paychecks into employees' bank accounts.
Pre-tax Deductions
As reported in 31 Toast reviews.
Automatically deducts wages for health care, 401(k) plans, etc. from paychecks.
Wage Garnishment
This feature was mentioned in 30 Toast reviews.
Allows administrator to set up for wage garnishments to be deducted automatically from employers' paychecks.
Approvals
This feature was mentioned in 29 Toast reviews.
Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver.
Check/W-2 Printing
This feature was mentioned in 37 Toast reviews.
Allows administrators to print valid paychecks and W-2 forms.
Check/W-2 Delivery
This feature was mentioned in 36 Toast reviews.
Sends printed checks to administrator to distribute to employees.
Inventory Management
Tracks inventory in real time as purchases are made so users are aware of the need to restock.
Employee Management
Schedules employees, tracks productivity, and allows for multiple user profiles.
Reporting
Provides users with reporting on key data such as sales, inventory, revenue, and more.
E-commerce Integration
Connects with an online store to either track inventory sold online or process online payments.
Menu Building
148 reviewers of Toast have provided feedback on this feature.
Creating a menu within the platform for servers to input orders or for online ordering.
Inventory Management
Based on 87 Toast reviews.
Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage.
Employee Scheduling
This feature was mentioned in 70 Toast reviews.
Tools to create work schedules for your employees.
Accounting
As reported in 114 Toast reviews.
Tracking revenue and expenses within the platform.
Reporting & Analytics
This feature was mentioned in 154 Toast reviews.
Reporting and analytics on a variety of data and metrics.
Loyalty Management
Based on 93 Toast reviews.
The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers.
Taxes (3)
Tax Calculation
As reported in 38 Toast reviews.
Calculates taxes due and may include resources or tools for federal and state tax compliance.
Tax Filing
As reported in 32 Toast reviews.
Files payroll tax forms automatically for federal, state, and local taxes.
Automatic Tax Payment
Based on 30 Toast reviews.
Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government.
Integration (4)
API / Integration
This feature was mentioned in 28 Toast reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Time Tracking Integration
Based on 33 Toast reviews.
Enables administrator to import hours from time tracking systems.
Accounting Integration
26 reviewers of Toast have provided feedback on this feature.
Provides standard integration with third party accounting software.
Core HR Integration
As reported in 25 Toast reviews.
Provides standard integration with third party core HR software.
POS (5)
Credit Card Payments
Processes credit card payments either within the platform or using an outside processing company.
Barcode Scanning
Allows users to scan barcodes to obtain pricing and item information when checking out a customer.
Hardware Integration
Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.
Price Adjustments
Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout.
Receipts
Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.
Marketing (2)
Loyalty Programs
Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons.
Email Marketing
Uses email to send marketing material to customers such as coupons, special offers, and more.
Meal Service (5)
Payment Gateway
146 reviewers of Toast have provided feedback on this feature.
The ability to proces credit card payments within the platform.
Table Management
Based on 114 Toast reviews.
The ability to see all the tables in a restaurant, their availability, and the status of their orders.
Check Adjustment
146 reviewers of Toast have provided feedback on this feature.
Adjusting or splitting checks to reflect discounts or refunds.
Kitchen Tickets
141 reviewers of Toast have provided feedback on this feature.
The ability to send order tickets to the kitchen to either be printed or appear on a screen.
Takeout & Delivery
This feature was mentioned in 128 Toast reviews.
Tools to help create an online ordering service for delivery and takeout.
Platform Basics (2)
Reporting
74 reviewers of Toast have provided feedback on this feature.
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
This feature was mentioned in 58 Toast reviews.
Connects to external systems and applications as needed to complete team workflows.
Back Office (4)
Accounting
65 reviewers of Toast have provided feedback on this feature.
Tools to track financial data on a day-to-day basis, both incoming and outgoing.
Employee Management
70 reviewers of Toast have provided feedback on this feature.
The ability to manage employee schedules, payroll, or onboarding.
Analytics
Based on 72 Toast reviews.
Analysis of data collected by the platform in order to glean usable business insights.
Inventory Management
This feature was mentioned in 45 Toast reviews.
Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked.
Front of Office (4)
POS
As reported in 81 Toast reviews.
Tool to place customer orders and collect payment.
Table Management
62 reviewers of Toast have provided feedback on this feature.
The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive.
Kitchen Ticketing
As reported in 76 Toast reviews.
Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table.
Reservations
As reported in 40 Toast reviews.
The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.
Platform Data (1)
Dashboard
72 reviewers of Toast have provided feedback on this feature.
Has a centralized dashboard for users to interact with
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Restaurant Management (3)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Customer Data and Insights (3)
Customer Analytics
Delivers tailored messages and offers to individual customers to increase engagement and conversions.
Customer Database
Provides central repository for guest profiles, visit history, preferences, and engagement data.
Customer Segmentation
Enables grouping customers by behavior, spend, visit frequency, or preferences for relevant marketing.
Campaign Management (3)
Marketing Automation
Automates campaigns based on customer actions, milestones, or predefined rules.
Email Marketing
Supports promotional email campaigns with scheduling and performance tracking.
SMS & Push Notifications
Enables real time communication for offers, reminders, and updates.
Engagement and Retention (3)
Offers Management
Allows creation and tracking of discounts, coupons, and limited-time promotions.
Rewards Program
Encourages repeat visits and higher lifetime value through points, tiers, or exclusive perks.
Reputation Management
Helps generate, monitor, and respond to online reviews that influence customer trust.
Integration and Compliance (3)
Analytics and Reporting
Provides visibility into campaign performance, ROI, customer behavior, and revenue impact.
Integrations
Allows integration with POS software, food delivery platforms and other third-party restaurant software.
Compliance and Consent Management
Ensures proper handling of opt-ins, unsubscribe requests, and regulatory requirements.





