# Aloha Cloud vs Toast Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Aloha Cloud excels in providing a **clean and intuitive interface** , making it easy for staff to learn and navigate. Users appreciate the platform's ability to streamline daily operations and access data from anywhere, which enhances overall efficiency.
- **Users say** that Toast stands out for its robust **reporting capabilities** , particularly in tracking menu item performance and payroll management. Reviewers highlight features like Labor Summary and Sales Summary reports, which help businesses make informed decisions about their operations.
- **According to verified reviews** , Aloha Cloud offers excellent **inventory management** features, with users noting its effectiveness in tracking stock levels and managing supplies. This capability is particularly beneficial for businesses looking to optimize their inventory processes.
- **Reviewers mention** that Toast's **offline mode** is a significant advantage, allowing operations to continue seamlessly even during network outages. This feature is crucial for maintaining service quality in busy environments where connectivity may be an issue.
- **G2 reviewers highlight** that while Aloha Cloud has a strong focus on **menu building** and customization, some users feel it could improve in areas like setup and administrative ease. This feedback suggests that while the product is powerful, it may require more effort to configure initially.
- **Users report** that Toast's customer support is slightly more responsive, with many praising the quality of assistance received. This aspect can be a deciding factor for businesses that prioritize having reliable support during implementation and daily operations.



| | Aloha Cloud | Toast | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 337 | 370 | 
| **Largest Market Segment** | Mid-Market (40.3% of reviews) | Small-Business (66.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $0.00 Per Month | 

---
## Top Pros & Cons

### Aloha Cloud

Pros:
- Ease of Use (26 reviews)
- User Interface (16 reviews)

Cons:
- Limited Customization (11 reviews)
- Slow Performance (10 reviews)

### Toast

Pros:
- Ease of Use (93 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Expensive (19 reviews)

---
## Ratings Comparison
| Rating | Aloha Cloud | Toast | 
|---|---|---|
  | **Meets Requirements** | 8.4 (255 reviews) | 8.5 (272 reviews) | 
  | **Ease of Use** | 8.3 (255 reviews) | 8.8 (273 reviews) | 
  | **Ease of Setup** | 7.3 (110 reviews) | 8.2 (185 reviews) | 
  | **Ease of Admin** | 7.3 (92 reviews) | 8.5 (162 reviews) | 
  | **Quality of Support** | 7.6 (241 reviews) | 7.8 (262 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (94 reviews) | 8.3 (163 reviews) | 
  | **Product Direction (% positive)** | 6.8 (244 reviews) | 8.3 (262 reviews) | 

---
## Pricing

### Aloha Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Toast** | 8.4/10 | 54 |

#### Core HR

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Organization Management** | Not enough data | 8.2 (14 reviews) | 
| **Time, Attendance, and PTO** | Not enough data | 8.9 (14 reviews) | 
| **Expense Management** | Not enough data | 8.3 (7 reviews) | 
| **Salary Structures** | Not enough data | 8.0 (11 reviews) | 
| **Compliance** | Not enough data | 9.0 (13 reviews) | 
| **Benefits Administration** | Not enough data | 8.5 (11 reviews) | 

#### Generative AI

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Customization ** | Not enough data | 7.5 (36 reviews) | 
| **Integration APIs** | Not enough data | 7.3 (28 reviews) | 
| **Internationalization** | Not enough data | 8.1 (25 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.4 (40 reviews) | 
| **Performance** | Not enough data | 7.9 (38 reviews) | 
| **Mobility** | Not enough data | 8.2 (34 reviews) | 
| **Reporting** | Not enough data | 8.1 (40 reviews) | 
| **Dashboards** | Not enough data | 8.1 (37 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Toast** | 8.1/10 | 47 |

#### Employee Self Service

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Web Portal** | Not enough data | 8.4 (38 reviews) | 
| **Benefits Manager** | Not enough data | 7.6 (22 reviews) | 
| **Mobile** | Not enough data | 7.7 (32 reviews) | 

#### Administration

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Payroll Entry** | Not enough data | 8.4 (41 reviews) | 
| **Time Off Accrual** | Not enough data | 8.1 (32 reviews) | 
| **Direct Deposit** | Not enough data | 8.6 (39 reviews) | 
| **Expense Reimbursement** | Not enough data | Feature Not Available | 
| **Pre-tax Deductions** | Not enough data | 8.1 (31 reviews) | 
| **Wage Garnishment** | Not enough data | 7.7 (30 reviews) | 
| **Approvals** | Not enough data | 7.8 (29 reviews) | 
| **Check/W-2 Printing** | Not enough data | 8.4 (37 reviews) | 
| **Check/W-2 Delivery** | Not enough data | 8.5 (36 reviews) | 

#### Taxes

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Tax Calculation** | Not enough data | 8.4 (38 reviews) | 
| **Tax Filing** | Not enough data | 8.2 (32 reviews) | 
| **Automatic Tax Payment** | Not enough data | 8.4 (30 reviews) | 

#### Integration

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **API / Integration** | Not enough data | 7.6 (28 reviews) | 
| **Time Tracking Integration** | Not enough data | 8.3 (33 reviews) | 
| **Accounting Integration** | Not enough data | 8.1 (26 reviews) | 
| **Core HR Integration** | Not enough data | 7.5 (25 reviews) | 

#### Platform

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 7.8 (45 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (45 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (45 reviews) | 
| **Scalability** | Not enough data | 8.2 (37 reviews) | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | 8.6/10 | 16 |
| **Toast** | N/A | N/A |

#### POS

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Credit Card Payments** | 9.6 (13 reviews) | Not enough data | 
| **Barcode Scanning** | 8.3 (10 reviews) | Not enough data | 
| **Hardware Integration** | 9.3 (9 reviews) | Not enough data | 
| **Price Adjustments** | 8.7 (13 reviews) | Not enough data | 
| **Receipts** | 8.8 (14 reviews) | Not enough data | 

#### Marketing

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | 7.1 (7 reviews) | Not enough data | 

#### Administration

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Inventory Management** | 7.9 (7 reviews) | Not enough data | 
| **Employee Management** | 8.8 (7 reviews) | Not enough data | 
| **Reporting** | 9.0 (12 reviews) | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | 8.6/10 | 59 |
| **Toast** | 8.5/10 | 192 |

#### Administration

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Menu Building** | 9.0 (37 reviews) | 8.7 (149 reviews) | 
| **Inventory Management** | 8.5 (32 reviews) | 8.0 (89 reviews) | 
| **Employee Scheduling** | 7.6 (20 reviews) | 7.6 (71 reviews) | 
| **Accounting** | 8.8 (28 reviews) | 8.3 (115 reviews) | 
| **Reporting & Analytics** | 8.6 (47 reviews) | 8.6 (158 reviews) | 
| **Loyalty Management** | 7.6 (25 reviews) | 8.1 (93 reviews) | 

#### Meal Service

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Payment Gateway** | 8.9 (40 reviews) | 8.8 (148 reviews) | 
| **Table Management** | 8.6 (34 reviews) | 8.9 (115 reviews) | 
| **Check Adjustment** | 8.7 (40 reviews) | 8.7 (147 reviews) | 
| **Kitchen Tickets** | 9.0 (38 reviews) | 8.9 (141 reviews) | 
| **Takeout & Delivery** | 9.1 (39 reviews) | 8.7 (131 reviews) | 

### Restaurant Inventory Management

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Administration

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 

#### Finances

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Food Costing** | Not enough data | Not enough data | 
| **Invoice Tracking** | Not enough data | Not enough data | 
| **Recipe Costing** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 

#### Inventory Management 

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Waste Tracking** | Not enough data | Not enough data | 
| **Recipe Creation** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | 9.0/10 | 16 |
| **Toast** | 8.5/10 | 94 |

#### Platform Basics

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Reporting** | 8.8 (13 reviews) | 8.6 (74 reviews) | 
| **Interoperability** | 8.5 (11 reviews) | 8.3 (58 reviews) | 

#### Back Office

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Accounting** | 9.1 (9 reviews) | 8.7 (65 reviews) | 
| **Employee Management** | 8.7 (10 reviews) | 8.1 (71 reviews) | 
| **Analytics** | 8.8 (14 reviews) | 8.6 (72 reviews) | 
| **Inventory Management** | 9.1 (9 reviews) | 7.8 (45 reviews) | 

#### Front of Office

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **POS** | 9.4 (14 reviews) | 9.2 (81 reviews) | 
| **Table Management** | 9.2 (11 reviews) | 8.7 (62 reviews) | 
| **Kitchen Ticketing** | 9.3 (14 reviews) | 8.8 (76 reviews) | 
| **Reservations** | 9.0 (5 reviews) | 7.3 (40 reviews) | 

#### Platform Data

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Dashboard** | 8.6 (12 reviews) | 9.0 (72 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Customer Data and Insights

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Payments

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Aloha Cloud | Toast | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management), [Retail POS Systems](https://www.g2.com/categories/retail-pos)

**Unique to Aloha Cloud (1):** [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management)

**Unique to Toast (4):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Aloha Cloud | Toast | 
|---|---|---|
| **Small-Business** | 38.2% | 66.1% | 
| **Mid-Market** | 40.3% | 32.4% | 
| **Enterprise** | 21.5% | 1.5% | 

### By Industry

#### Aloha Cloud

- **Restaurants:** 30.5%
- **Food & Beverages:** 12.6%
- **Hospitality:** 8.0%
- **Retail:** 6.8%
- **Information Technology and Services:** 5.5%
- **Banking:** 4.3%
- **Accounting:** 2.2%
- **Computer Software:** 2.2%
- **Financial Services:** 1.5%
- **Consumer Goods:** 1.2%
- **Other:** 25.2%

#### Toast

- **Restaurants:** 51.5%
- **Food & Beverages:** 26.5%
- **Hospitality:** 6.3%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.4%

---
## Alternatives

### Alternatives to Aloha Cloud

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (367 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (393 reviews)
- [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) — 4.6/5 stars (981 reviews)

### Alternatives to Toast

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (393 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (237 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4224 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6480 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)

---
## Top Discussions

### Aloha Cloud

- Title: [What is NCR Aloha POS used for?](https://www.g2.com/discussions/what-is-ncr-aloha-pos-used-for) — 2 comments *(includes official response)*
  > **Top comment:** "Aloha by NCR Voyix is an all-in-one restaurant POS and management platform that helps brands better run their operations, drive profitable growth and create..."
- Title: [What are the POS capabilities?](https://www.g2.com/discussions/ncr-pos-what-are-the-pos-capabilities) — 2 comments
  > **Top comment:** "Great point of sale software."
- Title: [Why send emails to end users asking them to contact admin@digitalinsight.com to regain access?](https://www.g2.com/discussions/11898-why-send-emails-to-end-users-asking-them-to-contact-admin-digitalinsight-com-to-regain-access) — 1 comment, 1 upvote
  > **Top comment:** "Arrh4444"

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aloha-cloud-vs-toast)