# xtraCHEF Reviews **Vendor:** Toast **Category:** [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management) **Average Rating:** 2.4/5.0 **Total Reviews:** 12 ## About xtraCHEF xtraCHEF is a cloud-based restaurant management platform that gives finance and operations teams the tools and insights to improve productivity and profits. By digitizing your invoices with xtraCHEF, your restaurant can unlock data and insights to drive better decision making...from recipe and inventory management to more informed purchasing and vendor negotiations. You can even earn cash back in the form of manufacturer rebates. Learn more at www.xtrachef.com. ## xtraCHEF Pros & Cons **What users like:** - Users find **invoicing automation** with xtraCHEF seamless, enhancing efficiency in managing receipts and documents. (2 reviews) - Users love the **seamless integration** with various documents, enhancing efficiency for sourcing and procurement processes. (1 reviews) - Users appreciate the **mobile-friendly inventory management** on xtraCHEF, making it easy for staff to track inventory. (1 reviews) - Users appreciate the **flexible recipe management** in xtraCHEF, enhancing efficiency in sourcing and procurement for restaurants. (1 reviews) - Users find the **mobile inventory management** of xtraCHEF easy for staff, enhancing their operational efficiency. (1 reviews) **What users dislike:** - Users experience **bad data management** with xtraCHEF, facing numerous ongoing issues and inadequate support interactions. (2 reviews) - Users express frustration with **poor support services** , facing unresolved issues and inadequate assistance despite numerous attempts for help. (2 reviews) - Users face **learning difficulties** with xtraCHEF due to persistent issues and unreliable support, complicating their experience. (1 reviews) - Users experience **slow performance** with xtraCHEF, facing issues during updates and managing bad data effectively. (1 reviews) - Users face significant challenges with **update issues** , as shutdowns for updates severely disrupt inventory management on Sundays. (1 reviews) ## xtraCHEF Reviews ### 1. Inventory issues for over a year **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about xtraCHEF?** Nothing. Since Toast delete the inventory function xtrachef never got it together. **What do you dislike about xtraCHEF?** No customer support, I get a fast reply but with no resolution and I get a lot of "I escalate the issues you're facing to our engineering team" **What problems is xtraCHEF solving and how is that benefiting you?** None ### 2. Too Far Behind **Rating:** 1.0/5.0 stars **Reviewed by:** Jack A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about xtraCHEF?** Easy for staff to inventory on mobile devices. **What do you dislike about xtraCHEF?** Bad data, very difficult to manage, not set up for multi -units. Shuts down for hours every Sunday night for updates, rendering the system useless for anyone that has to inventory a bar after closing. **What problems is xtraCHEF solving and how is that benefiting you?** Simplifies inventory taking for the management. ### 3. Causes more issues than it solves **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about xtraCHEF?** Users can easily export invoices to Dynamics. **What do you dislike about xtraCHEF?** The issues are too numerous to describe. Correcting something as simple as a misassigned unit requires contacting support. XC frequently assigns the wrong vendor even with over 3 years of historical data. The program constantly makes typographical errors which creates an entirely new item, so we end up with multiples of the same item polluting the inventory list. Every single time we have an issue we have to contact the woefully inadequate support team who only offer an immediate fix without ever resolving the underlying issue, which equals hundreds of hours in back-and-forth emails with support and yet the same problems persist for over 3 years. All of their positive reviews are from paid reviewers. How deceptive! I recommend to anybody in the industry: avoid XC and go with another option. **What problems is xtraCHEF solving and how is that benefiting you?** It does save time compared to hand-writing out purchase orders for paper invoices. Other than that, not much. Disappointingly, I often find myself writing paper purchase orders just to avoid using XtraCHEF. ### 4. Years behind the competition **Rating:** 0.5/5.0 stars **Reviewed by:** Michael G. | Director of restaurant operations , Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about xtraCHEF?** Nothing really, I see where it wants to be but it's not there. **What do you dislike about xtraCHEF?** No multi unit abilities. The scan feature for invoices is inaccurate and causes more issues than helps. Customer support is terrible. Essentially it's a lot of hours to build foe little rewards, I have excel sheets that work better. **What problems is xtraCHEF solving and how is that benefiting you?** It does cost items OK in recipes ### 5. Xtrachef **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy O. | COO ACQUISITION CONTRACT SALES, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about xtraCHEF?** The choices, integration and conversion of uploaded invoices, receipts and documents to suit the application's features. The application has a wide selection of objects from loading you receipt and documents to procurement and tabulation of your receipts. It's a dream come through for Sourcing, Procurement, Restaurants, and more industries can utilize this application. **What do you dislike about xtraCHEF?** I haven't found one yet. I will keep you informed. **What problems is xtraCHEF solving and how is that benefiting you?** Creating a single platform for operations. ### 6. Streamlined or work flow. **Rating:** 4.5/5.0 stars **Reviewed by:** Robert S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about xtraCHEF?** The ease of Invoice processing and the time it saves us. **What do you dislike about xtraCHEF?** The front end build out was very tedious And time Consuming. **What problems is xtraCHEF solving and how is that benefiting you?** Time and and on demand info. ### 7. Wasted thousands of dollars on implementation! 6 months later....... **Rating:** 0.0/5.0 stars **Reviewed by:** Ray B. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about xtraCHEF?** Nothing. I mean nothing! It simply doesn't work. **What do you dislike about xtraCHEF?** At the end of the day - it simply doesn't work. We do everything we're supposed to do uploading invoices, verifying everything, setting UOM's, building recipes and the biggest problem we have is that unit costs are inaccurate - randomly, with no evidence of where the cost came from. Support is about 50/50 fixing problems we spend tons of time documenting, describing and communicating but they are always fixed as 'one-offs'. And they keep recurring. Further, we're unable to find a basic report that would give us an exported list of items with associated costs to manually review for obvious errors. **Recommendations to others considering xtraCHEF:** Don't do it. **What problems is xtraCHEF solving and how is that benefiting you?** We've solved nothing we set out to solve after 6 months of trying. Benefits are zero, costs out of control. ### 8. Easy coding to QB online! **Rating:** 5.0/5.0 stars **Reviewed by:** Grant B. | Accounting/Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about xtraCHEF?** xtraCHEF has allowed me to focus on other aspects of the business rather than spending time manually entering sales into my Accounting software. The coding is seamless and easy! **What do you dislike about xtraCHEF?** If a new product line is added, sometimes the sync will fail as the software doesnt understand where to flow those sales into. This is expected, but I wish they notified multiple times for sync's that fail, rather than just one time. **What problems is xtraCHEF solving and how is that benefiting you?** I am solving the problem of daily, constant manual entry for my sales reports. This software cuts out all that wasted time and allows me to focus on what is most important to my business. ### 9. Wasted time and energy. No phone support at all. **Rating:** 0.0/5.0 stars **Reviewed by:** Charissa F. | Host, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about xtraCHEF?** Nothing. No phone service. Assistance is poorly trained. **What do you dislike about xtraCHEF?** Everything. We have wasted months trying to get the system integrated with Toast and Quickbooks. We waited weeks for email to set up a call that would have been 3:00 am for some of the team and assistance appears to be wrong. I definitely would not have taken a penalty canceling Revel if I knew how much wasted time and money this would have been. Feel free to call me 760-219-1089 **What problems is xtraCHEF solving and how is that benefiting you?** No customer service. ### 10. All in one doc processing, budgeting, gl export **Rating:** 5.0/5.0 stars **Reviewed by:** Chad F. | Operations , Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2019 **What do you like best about xtraCHEF?** The features at a bargain price. The time saved with their document processing is multiplied when you use all the modules in their ecosystem. The data scraped from your daily intake is immediately available for budgeting, inventory operations, price analytics, and automated accounting software import. We save countless hours, have razor sharp data, and can even manage payables with a few clicks of a mouse. They have streamlined restaurant processes without any sacrifice to data integrity or data resolution. After 2 weeks into our trial we were completely sold. Beginning with their invoice scanning: the app is free for iOS and Android. Their team was able to extract all line items from a big Corp vendor invoice down to the hand written receipts from the small guys. The invoice data gets sanitized first by their team and then we have the option to check it on an approval screen before it gets committed. The net result is pristine data that you can trust to be later picked apart and analyzed in other modules. The Quickbooks integration has been well thought out too. All invoice items are sorted in their correct groups on the GL as precise as you want. The UI/UX has been well thought out and makes “sense” when someone needs to run numbers down. Finally their development roadmap for future features is very organized and exciting. Their dev team doesn’t rush to market but releases features at light speed compared to other solutions we have looked into. We are extremely satisfied with their total offering. **What do you dislike about xtraCHEF?** This is difficult to answer because of the 40 character minimum. I can wholeheartedly say that I am pleased with every facet thus far. **Recommendations to others considering xtraCHEF:** Just try it. Scanning all invoices to have them broke down and available to use with their accuracy is great. If you go further, it gets even better - reporting, price watcher, order from the system and it will dispatch to vendors.... many features for a low low price. **What problems is xtraCHEF solving and how is that benefiting you?** Our specific restaurant needed to be turned around. Jumping into a rescue situation like that requires information and speed. Xtrachef immediately gave me the information I needed to prioritize the areas we were to improve. While you’re making a “game plan”, the “show must go on”. Even during weekly operation we were able to track down slippage, change ordering habits, and renegotiate pricing. Without xtrachef those first issues would’ve taken many employee hours and still probably would’ve been pushed later into the month. That’s just glossing over. To put it simply: feed XTra the invoices, setup your budgets across your revenue centers, and see what shakes out. On the second week we ran our numbers, I saw 4 points fall out of our cogs. ### 11. For the Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2019 **What do you like best about xtraCHEF?** xtraCHEF provides both customization and simplicity. While the platform is still being built out, I am confident that the platform will be a fully functional machine, adding value back to reporting. **What do you dislike about xtraCHEF?** The platform still lacks some components that other competitors have. Additionally, the long customized emails are a bit difficult to work with. **What problems is xtraCHEF solving and how is that benefiting you?** xtraCHEF is streamlining invoice collection, which ultimately allows for more accurate reporting and the ability to drill down. ### 12. Great for what it does...could do more **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2018 **What do you like best about xtraCHEF?** The effortlessness of entering invoices and having journal entries get booked in quickbooks **What do you dislike about xtraCHEF?** The lack of an inventory count feature. I mean, they have an app...and the purchase data...there is so much potential here but currently we have to work outside the system **What problems is xtraCHEF solving and how is that benefiting you?** I had an Excel system in place to do what xtraCHEF does, but now I have a program that is essentially unbreakable and easier to understand / more user friendly, so I can hand off responsibilities to staff **Official Response from John Enny:** > We appreciate your feedback, and we've got great news for you! We're launching Inventory Management in Spring 2019. Reach out to us directly to learn more about features, pricing and release dates. ## xtraCHEF Discussions - [What does xtraCHEF do?](https://www.g2.com/discussions/what-does-xtrachef-do) - [How much does xtraCHEF cost?](https://www.g2.com/discussions/xtrachef-how-much-does-xtrachef-cost) - [How much does xtraCHEF cost?](https://www.g2.com/discussions/how-much-does-xtrachef-cost) - [How does xtraCHEF work?](https://www.g2.com/discussions/xtrachef-how-does-xtrachef-work) - [How does xtraCHEF work?](https://www.g2.com/discussions/how-does-xtrachef-work) - [View xtraCHEF pricing details and edition comparison](https://www.g2.com/products/xtrachef/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A55%3A26+-0500&secure%5Bsession_id%5D=e6b6a417-725a-4e1c-8020-6a75862ecdca&secure%5Btoken%5D=92f80754d666ef4ea8338a3b179cc7798bdb2be219d58f85dd3dd572265ccf25&format=llm_user) ## xtraCHEF Integrations - [Toast](https://www.g2.com/products/toast/reviews) ## xtraCHEF Features **Administration** - Analytics - Order Tracking **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering ## Top xtraCHEF Alternatives - [Craftable](https://www.g2.com/products/craftable/reviews) - 4.4/5.0 (81 reviews) - [MarketMan](https://www.g2.com/products/marketman/reviews) - 4.3/5.0 (52 reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - 4.6/5.0 (316 reviews)