The G2 on Toast

Toast Media

Keep your business moving with Toast Go 2, our newest mobile handheld POS. Take orders and payments anywhere in the restaurant, streamline takeout with curbside payments, and keep your servers in-the-know with alerts when orders are ready. (And even more.)

Toast Demo - Hardware for Every Part of the Restaurant

Built for the rigors of the restaurant industry, Toast POS hardware solutions include printers, guest-facing display screens, tap-to-pay, and more.

Josh C.

Managing Partner

Small-Business (50 or fewer emp.)

12/8/2022

"Upgrading from a toy car to an F1 car!"

5/5

What do you like best about Toast?

The back end system is easy to use. We can make changes on the fly with no issues. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Its payroll and tip tracking system could be a lot better Review collected by and hosted on G2.com.

Abby W.

Food and Beverage Supervisor

Small-Business (50 or fewer emp.)

12/13/2022

"I was hesitant but Toast grew on me and now I love it!"

5/5

What do you like best about Toast?

I love you simple intuitive and user friendly the back end is. Review collected by and hosted on G2.com.

What do you dislike about Toast?

I dislike that you there is no option to "repeat" an item when ringing up additional items, such as another round of drinks. Review collected by and hosted on G2.com.

Cameron L.

Managing Partner

Small-Business (50 or fewer emp.)

12/9/2022

"Toast is a game changer!"

5/5

What do you like best about Toast?

Ease of use, customer support, new products and updates, integrations with thrid party software Review collected by and hosted on G2.com.

What do you dislike about Toast?

Monthly software fees per device. I wish there was a flat fee for all devices, and I would definitely purchase more devices Review collected by and hosted on G2.com.

Emma F.

Barista

Small-Business (50 or fewer emp.)

12/7/2022

"I use toast at my place of employment"

3.5/5

What do you like best about Toast?

I enjoy how versatile toast is. There are many options that make my job more efficient. Review collected by and hosted on G2.com.

What do you dislike about Toast?

I dislike how we cannot let customers know when their mobile orders are ready. Additionally I wish the card reader automatically turned on when going to the pay settings. Review collected by and hosted on G2.com.

Eric O.

Owner

10/19/2022

"TOAST SUCKS"

0/5

What do you like best about Toast?

It is relatively easy to learn for new employees. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Customer service. TERRIBLE

Back-of-house Menu Design. REDUNDANT

Toast app. WORTHLESS

Hardware. SUB-PAR (the card readers have to be moved regularly(three possible locations on the terminal), and they know it but don't think it's an issue to have it not work in the middle of dinner service)

Software. INEFFECTIVE' Review collected by and hosted on G2.com.

Candace K.

Restaurant and banquet manager.

Mid-Market (51-1000 emp.)

11/11/2022

"Extremely User Friendly!"

5/5

What do you like best about Toast?

From serving and bartending to managing, Toast is very easy to navigate, and its convenience is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Toast?

The Toast technical helpline is not the most knowledgeable. I often have to figure out issues on my own. Review collected by and hosted on G2.com.

Ben H.

Mid-Market (51-1000 emp.)

2/13/2023

"Pretty good program, but expensive and has issues."

3.5/5

What do you like best about Toast?

User friendly menu programming and POS navigation. Lots of user control. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Equipment malfunctions often. Often has issues with data reporting. Lacking some desired features. Review collected by and hosted on G2.com.

Michael R.

CEO

Small-Business (50 or fewer emp.)

10/18/2022

"The POS made for businesses owners and chefs!"

5/5

What do you like best about Toast?

The toast system is so easy to use and customize. Numbers are show in real time and also made Into spread sheets for your own files and reports. Review collected by and hosted on G2.com.

What do you dislike about Toast?

It's a little pricy, overall great product. Review collected by and hosted on G2.com.

Joe H.

Director of Marketing and Training

Mid-Market (51-1000 emp.)

10/18/2022

"Customer service is terrible. Great system."

3.5/5

What do you like best about Toast?

Real time updates and information available. Easy to use and adjust. On the fly menu control. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Customer service. You generally have to speak with 3 or more people to resolve the issue, and it's always an escalation. Review collected by and hosted on G2.com.

Jeff T.

Strategic Operations Director

Small-Business (50 or fewer emp.)

10/20/2022

"Toast is Intuitive, Adaptive and Built for Restaurants"

5/5

What do you like best about Toast?

Customer Success team is responsive, and they constantly update their product to make it more useful to restaurant owners. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Sometimes there is a lag on waiting for your turn when you call the support desk. Review collected by and hosted on G2.com.

4.2 out of 5 stars

Toast Reviews & Product Details

Pricing

Starter Kit

Toast Integrations

Toast Media

Official Downloads

Have you used Toast before?

Toast Reviews (326)

Toast Reviews (326)

Pros & Cons

Filter Reviews

Pricing Options

Starter Kit

Point of Sale

Custom

Toast Features

Top-Rated Alternatives

Categories on G2

Explore More